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How Btmk Solicitors Limited Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Btmk Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Btmk Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 11%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Btmk Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Btmk Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Btmk Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Btmk Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Btmk Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    557
  • Very Good

    26
  • Average

    7
  • Poor

    5
  • Awful

    36

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sally

Sally

March 26, 2024

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House Sale.

My house sale was dealt with by Jane Webb and her team. I found the whole experience with the team excellent. I was always kept informed of the progress of the sale. The 2 Karen’s are very helpful and always happy to answer any of my questions and also very quick to reply to emails. I would highly recommend Jane’s team.

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Lokesh

Matter Type:

Residential Conveyancing

Lokesh

November 30, 2023

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Great level of Knowledge & customer service.

We recently purchased a property in Great Yarmouth with out any difficulties. Karen & Jane made the entire process so smooth. Excellent communication by both email and phone, most importantly the response for queries was much quicker and professional.

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Michael

Michael

November 24, 2023

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Sale of garage

We had two buyers drop out, while trying to sell the garage. I would like to thank Alan Simpson and his staff for their help and their patience.

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Geoff

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This review has been left by a verified client who used BTMK Solicitors Limited.

Geoff

November 08, 2023

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Smooth and rapid house sale

We recently sold my mother's house. The whole process was made worry free by BTMK as a result of their rapid response to developments and excellent communication by email and phone. When I did need to attend in person, car parking was freely available, everyone I spoke to was aware of the issues and were very helpful.

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Joann

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This review has been left by a verified client who used BTMK Solicitors Limited.

Joann

November 02, 2023

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Alan Simpson

Excellent in every way , best service and response to my emails I have ever experienced, thank you Alan 👍five stars

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Rick

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This review has been left by a verified client who used BTMK Solicitors Limited.

Rick

May 25, 2023

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Flat sale

Alan dealt with the sale of my flat in a professional and helpful manner. I was kept informed throughout the process. I would not hesitate to use Alan again.

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Christian

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This review has been left by a verified client who used BTMK Solicitors Limited.

Christian

February 01, 2023

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Great experience

Really good contact and professional service

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Christine

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This review has been left by a verified client who used BTMK Solicitors Limited.

Christine

December 22, 2022

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Exemplary Service

Alan Simpson recently acted for me in the sale of one property and the purchase of another. He was incredibly professional and I was never in doubt that I was in very reliable hands. It was a pleasure working with Alan. He made a very stressful situation, completely bearable.

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John

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This review has been left by a verified client who used BTMK Solicitors Limited.

John

December 21, 2022

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They looked after Mum

Responsive and concise. I'd recommend them. Alan looked after a house move and new will.

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Carly

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This review has been left by a verified client who used BTMK Solicitors Limited.

Matter Type:

Divorce

Carly

December 21, 2022

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Divorce excellent service

It was originally Alan Simpson solicitors who I dealt with at the start before the merge.
I genuinely can't thank Lorraine enough she has been amazing through out the whole process.
Before Lorraine, I had issues with being given different solicitors which added to my stress levels, however Lorraine assured me she would not be going anywhere and she took on my case and saw it through to the end and got me the result I wanted.
Thank you for your kindness, patience and compassion.
The 4 stars is purely based on the change of solicitors throughout

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Reviews collected from

Kiera

Kiera

March 22, 2022

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Kiera

Really appreciate their quick and simple response.

Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back.

Great customer service, quick, courteous, and helpful! Thanks again.

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Laura

Laura

March 04, 2022

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Laura

Very unhappy

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Vita

Vita

March 01, 2022

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Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

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Paul

Paul

February 23, 2022

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Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

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Andrew

Andrew

February 22, 2022

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Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

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Btmk Solicitors Limited are accredited by

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About this branch

Description

Many years ago, there were four leading law firms based in South Essex. Travell Horner, Bates & Partners, Twitchen & Musters, and finally Robinson & Kelly. The first two, Travell Horner and Bates & Partners merged and became Bates Travell, and then the other two superb law firms Twitchen & Musters and Robinson Kelly also came together to become Twitchen, Musters, Robinson & Kelly – which was a bit of a mouthful so they became TMK Solicitors in due course. These two exceptional legal practices continued until they decided to join forces and became the BTMK that we know and love today.

Practice areas

All areas of personal law such as family & matrimonial, litigation & dispute resolution, professional negligence, childcare, employment law, insolvency, personal injury & clinical negligence, wills, probate, trusts & inheritance, injunctions, contentious probate and will disputes. All areas of commercial and business related law such as commercial property (buying, selling, entering into, disposing), business sales and acquisitions, commercial litigation and dispute resolution, intellectual property, insolvency and winding-up procedures, injunctions and employer related employment work.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Sports Injury
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Guarantees and bonds
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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