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BTMK Solicitors

4.7 | 38 Reviews 38 Reviews | Family Law Court Representation
1,075 Total Company Reviews info icon Family Law Court Representation | info icon 1,075 Total Company Reviews Family Law Court Representation | info icon 1,075 Total Company Reviews

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Accepting new clients

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620631

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
92%
Success
Rate
Satisfied with outcome: 92%
10% above
national average
89%
Would
Recommend
Would recommend to friends and family: 89%
8% above
national average
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
• Btmk Solicitors Ltd T/A Btmk Goodson
• Btmk Solicitors Ltd T/A Btmk Todmans
• Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
93%
Success
Rate
Satisfied with outcome: 93%
11% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
• Btmk Solicitors Ltd T/A Btmk Goodson
• Btmk Solicitors Ltd T/A Btmk Todmans
• Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Reviews

4.7 /5 38 Reviews
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Star rating
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Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for its strong expertise in conveyancing, including house sales and purchases, first-time buyer support, new build transactions, auction purchases, probate, wills, leases, remortgages and trust advice. Reviews highlight efficient handling of complex and time-sensitive matters, with transactions completed smoothly and often quickly. Clients particularly value the team’s clear communication, responsiveness, professionalism, patience, sensitivity and approachable manner. The firm is also commended for being thorough, proactive, reassuring and supportive, helping to reduce stress and keeping clients well informed throughout each process.

Helpful and supportive
Clear communication
Quick responses
Professional service
Friendly approach
Knowledgeable advice
Patient guidance
Efficient handling
Kept updated
Stress-free process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Divorce and Financial proceedings

Jaime is a very likeable, and knowledgable Solicitor who guided us through what was at times a very difficult and challenging experience.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Jaime provided knowledgeable and supportive guidance throughout what was a difficult and challenging time.

0
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Jack

Family Law

Absolutely fantastic Solicitors especially Charlotte Fedarb!

We've used BTMK for 13 years always dealt with by Charlotte Fedarb I can honestly say this lady is absolutely wonderful, so professional, caring, down to earth and unbelievably understanding. He treats you likema human being and doesn't confuse or loose you with legal jargon she speaks to you with respect but in a human way to relax you and fully prepares you for whatever process you are undertaking ! Absolutely fantastic professional lady šŸ‘

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you for your feedback, Jack. We’re delighted to hear that Charlotte has consistently provided professional, caring, and approachable support over the years, making complex legal processes clear and manageable.

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layla

Family Law

Amazing

Absolutely amazing couldn't be any happier

BTMK Solicitors Limited

Thank you Layla, we’re pleased to hear you were so happy with the service and that we could make the experience a positive one for you. We appreciate you taking the time to share your feedback.

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Luca C

Verified

Divorce/financial order

Having to deal with matters related to a divorce is never a pleasant experience but Jaime at BTMK has ensured that I'll navigate through the process as swift as possible thanks to her professionalism resulting in a fair outcome agreed at the end by both parties. Would like to express my gratitude to everyone at BTMK who was involved in my case and I'd highly recommend Jaime to anyone going through a similar process.

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you, Luca. We’re pleased to hear that Jaime and the team could provide professional support throughout a challenging time and help achieve a fair outcome. Your recommendation is greatly appreciated.

0
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Mark

Sale

I give average rating because it was completed in a timely manner. However on a personal level I thought the service was poor. Dealing with a separation whilst selling a property must be something they have dealt with before. However I was left out of emails, having to have them forwarded on to me, numerous emails from me ignored. Even when I asked to be included in future, I was again left out. It did not feel personable, I was made to feel a nuisance. Asking us as the clients to chase up management companies because they’re not replying to the firm? That’s not our role. I have received two final settlement figures, so I’m still unsure if a mistake was made even though it benefitted me personally it caused unnecessary tension between the two parties involved. Overall I wouldn’t recommend.

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you for your feedback, Mark. We are pleased that your matter was completed in a timely manner, but we are very sorry to hear that you felt let down by the level of communication and support you received during what we appreciate is a difficult time. This is not the experience we want for our clients, and we take your concerns seriously. We would welcome the opportunity to speak with you directly so we can fully understand and address the issues raised.

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Reviews

4.7 /5 1075 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for its strong expertise in conveyancing, including house sales and purchases, first-time buyer support, new build transactions, auction purchases, probate, wills, leases, remortgages and trust advice. Reviews highlight efficient handling of complex and time-sensitive matters, with transactions completed smoothly and often quickly. Clients particularly value the team’s clear communication, responsiveness, professionalism, patience, sensitivity and approachable manner. The firm is also commended for being thorough, proactive, reassuring and supportive, helping to reduce stress and keeping clients well informed throughout each process.

Helpful and supportive
Clear communication
Quick responses
Professional service
Friendly approach
Knowledgeable advice
Patient guidance
Efficient handling
Kept updated
Stress-free process

ReviewSolicitors Review List

Profile image of Tracy Norfolk

Tracy Norfolk

Verified
Housing & Property

Sale and purchase experience šŸ¤—

I had an amazing helpful and supportive experience with BTMK. Kevin Bourley and Kurtis Bourley were always available by phone or email and very helpful and thorough. Zia Haque/Paralegal was so helpful, supportive and showed patience with helping me understand each process. Zia was professional but friendly and easy to talk to and very understanding. Zia made my house selling and buying experience much easier due to his consistent support. Thankyou Zia and the team at BTMK !

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your wonderful feedback, Tracy. We’re pleased Kevin, Kurtis, Zia and the wider team helped make your property transaction a more manageable experience. It’s lovely to hear you felt well supported throughout, and we appreciate you taking the time to share your experience.

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Louis Lincoln

Verified
Housing & Property

Sale of property

We have used BTMK on quite a few occasions. The last two have been with Gill Neil and Jane Morrissey. They have been absolutely brilliant. 10 out 10. Will definitely recommend to friends and family

Legal experts tagged in
this review

from BTMK Solicitors Limited

We are grateful for your continued confidence in BTMK. It is lovely to hear that Gill and Jane have made such a positive impression. Thank you for your recommendation and for choosing us for your property matters.

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Karen

Verified

Great service again

I have used BTMK 3 times now and I cannot fault the service. My daughter and son have also both used them and were extremely happy with them too. Would thoroughly recommend them especially Gill Neil.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your continued trust in BTMK, Karen. We are delighted you and your family have consistently been happy with the service, and we appreciate your recommendation. Your kind words about Gill are greatly appreciated.

0
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Daniel Hallmark

Housing & Property

Conveyancing

Yolanda & the team were excellent throughout the process. They managed to get the sale of my existing home & new home completed in 7 weeks. Communication was very clear, and I was kept up to date constantly. I’d highly recommend.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your kind feedback, Daniel. We’re delighted Yolanda and the team were able to complete both transactions within your timeframe and keep you informed throughout. We really appreciate your recommendation.

0
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Brodenn Faulkner

Verified
Housing & Property

Fantastic Service Throughout Our Sale & Purchase!

We had a brilliant experience with Kevin, Zia and Melinda throughout both the sale of our previous property and the purchase of our new home. The whole team were fantastic from start to finish. They were professional, helpful and kept us updated throughout the process, always taking the time to answer any questions we had. Moving house can be incredibly stressful, especially when dealing with a sale and purchase at the same time, but we always felt that everything was being looked after and that we were in safe hands. A special mention has to go to Zia, who was absolutely fantastic. He was incredibly responsive and always available whenever we needed help or had a question. Having someone so approachable and quick to come back to us made such a difference during what could otherwise have been a very stressful process, and we really appreciated the level of support he gave us. Kevin and Melinda were also brilliant throughout, and the whole team worked incredibly hard to get everything over the line for us. We genuinely couldn’t have asked for a better experience and wouldn’t hesitate to use Kevin, Zia and Melinda again in the future. We would happily recommend them to anyone buying or selling a property. Thank you all again for everything!

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for such wonderful feedback, Brodenn. We are delighted Kevin, Zia and Melinda were able to support you through both your sale and purchase, providing reassurance and clear communication throughout. We really appreciate your recommendation and kind words about the team.

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Other Reviews

Profile image of Anna Weeks

Anna Weeks

Anna

We had a great service from Simran and Ciara dealing with the sale of our parents house in difficult circumstances. They helped guide us through with sensitivity and were very responsive to our questions. Many thanks!

Thank you for your very kind review. We will let the team know.

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Jordana Gowan

Jordana

Simran has been amazing, making the process as easy as it could of been and we are extrememly grateful for everything! Thank you for being apart of our journey and you are incredible! xx

Thank you for the very kind review

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William Sutherland

William

Amazing service Simran kept update at ever stage, And basically did all the sellers solicitors work Thank you

Thank you for your very kind review. We will let Simran and the team know.

0
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Simon Cole

Simon

Great service from Yolanda and Zoe, always quick to respond and proactive!

Thank you very much for your kind review.

0
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Ehsan Raja

Ehsan

I would like to express my sincere appreciation for Simran Rakkkar for the exceptional professionalism and dedication she demonstrated throughout the conveyancing process. Simran was highly knowledgeable, responsive, and thorough, keeping me informed at every stage and ensuring that everything was handled efficiently and with great attention to detail. Her approachable manner, clear communication, and commitment to achieving the best outcome made what could have been a stressful process feel smooth and reassuring. I would have no hesitation in recommending Simran to anyone looking for a highly professional, reliable, and client-focused conveyancing service.

Thank you for your very thoughtful review. šŸ™

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