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BTMK Solicitors

4.9 | 358 Reviews 358 Reviews | Housing & Property
886 Total Company Reviews info icon Housing & Property | info icon 886 Total Company Reviews Housing & Property | info icon 886 Total Company Reviews

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

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BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621850

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Reviews

4.9 /5 358 Reviews
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Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for conveyancing, property purchases/sales, inheritance and personal injury work, and broader solicitors’ services, highlighting technical knowledge, efficiency and strong attention to detail. Reviews emphasise fast communication, regular progress updates and smooth, timely completions. Clients value empathy, approachability and professionalism—staff are described as supportive, patient, trustworthy and clear in explaining options. The team is responsive, organised and reliable, helping to reduce stress during difficult or complex matters. Overall feedback underscores expert, compassionate service and excellent client care.

quick responses
professional service
friendly staff
efficient handling
clear communication
supportive guidance
attention to detail
trusted advisers
stress‑free process
regular updates

ReviewSolicitors Review List

Profile image of Garry Williams

Garry Williams

Housing & Property

House Sale

What an amazing team of solicitors! They not only completed the sale of my late father's property but prior to that arranged probate for his estate. Nothing was too much for them and their response time for enquiries was exemplary. Thsnkyou so much.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that our team were able to support you through both probate and the sale of your late father’s property with care and efficiency.

0
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Donna

Verified
Housing & Property

Purchase

Fantastic dealt with everything smoothly and completed quickly no issues at all. I would like to thank everyone who dealt with my purchase.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that your purchase was handled smoothly and completed quickly, with no issues throughout.

0
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Paul

Housing & Property

remortgage and property purchase

A very professional and efficient solicitor that deals with all my conveyance and financial issues. Highly trusted and I highly recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Paul, for your review. We’re pleased you found the service professional, efficient, and trustworthy across your remortgage and property purchase.

0
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Teresa Sears

Verified
Housing & Property

House sale

Following a very frustrating experience with another firm, the team at BTMK were amazing. Responses were incredibly quick, I was continuously provided with progress updates and the sale completed without a hitch in a very short time. A special mention to Jade who was incredibly efficient and patient! I would definitely recommend the company to friends and family.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Dear Teresa, Thank you for your feedback. We are delighted to hear that our team were able to turn your experience around and provide efficient, responsive service. Your recommendation is greatly appreciated.

0
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Sam and Amy

Housing & Property

Excellent

We recently completed the purchase of our home and used this firm as our solicitors, and I couldn’t be happier with the service we received. The whole team were incredibly friendly, professional, and always quick to respond to any questions we had along the way. Nothing ever felt like too much trouble, and Yolanda and team kept us updated at every stage, which made the whole process feel smooth and stress‑free. I’d happily recommend them to anyone looking for reliable and supportive solicitors.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Congratulations on your new home, Sam and Amy! We are delighted to hear that your purchase was such a smooth and stress-free experience.

0
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Other Reviews

Profile image of Fahmid

Fahmid

Housing & Property

Fahmid

It was third time we have used BTMK Marcus Baum Solicitors, and our experience as been absolutely fantastic in all three occasions and we highly recommend this firm! Recently, we purchased two investment properties. We were extremely impressed with the way Yolanda Hollis kept regular communication throughout conveyancing process, prompt replies to queries and professionalism. The way she handled our case with the first property, I requested if we can have her dealing with the second property aswell, and she very kindly agreed. It was a delight and she continued with providing consistent first class service, ensuring our completion is done on the date set. Thank you Yolanda Hollis and BTMK for consistent first class service throughout the conveyancing process of our last two purchases. Kind regards Fahmid & Sumaya

Legal experts tagged in
this review

Reply by profile image of Nitin Khandhia

Nitin Khandhia

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Karen Westenhofer

Housing & Property

Karen Westenhofer

BTMK acted for us in the remortgage of our property and simultaneous purchase of a buy to let property.The team involved were Matthew Clarke, Holly Pain, Hazel Bourke and Rebecca Witterick. We were extremely impressed at the efficiency, helpfulness and courtesy shown to us. The team were readily available to speak to and if not, our calls were returned promptly. Similarly, emails were answered promptly and anything we didn't understand was explained to us. The transaction was completed in under 3 months, which, during lockdown, was very impressive. We would not hesitate to recommend BTMK or use your services again

Legal experts tagged in
this review

Reply by profile image of Nitin Khandhia

Nitin Khandhia

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Che

Che

Housing & Property

Che

We had such a positive experience with BTMK Marcus Baum. Yolanda and Danielle kept us fully informed at every stage of the process and dealt with all our enquiries in a timely and professional way. Yolanda took so much of the stress out of the process. We would highly recommend BTMK.

Reply by profile image of Nitin Khandhia

Nitin Khandhia

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Kelsie

Kelsie

Housing & Property

Kelsie

BTMK dealt with our sale and purchase of our new property. Radka and Kevin did everything to make it as smooth as possible. We are now in our new, forever home and will definitely be recommending BTMK to friends and family.

Legal experts tagged in
this review

A representative from BTMK Solicitors Limited responded to this review

That’s a really kind review, our teams are working under exceptionally difficult circumstances at the moment, so we are doubly pleased that you were happy with our service. We wish you the best of luck in your new home. We will let Kevin & Yolanda know.

0
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Ash

Housing & Property

Ash

Despite COVID situation, turned my first time house purchase around with exceptional speed and efficiency. Really great experience - Brad Holt and Matt Clark are first class.

Solicitors tagged in
this review

A representative from BTMK Solicitors Limited responded to this review

Thank you for your kind review. We appreciate it and we will pass on your comments.

0
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Reviews

4.8 /5 886 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for conveyancing, property purchases/sales, inheritance and personal injury work, and broader solicitors’ services, highlighting technical knowledge, efficiency and strong attention to detail. Reviews emphasise fast communication, regular progress updates and smooth, timely completions. Clients value empathy, approachability and professionalism—staff are described as supportive, patient, trustworthy and clear in explaining options. The team is responsive, organised and reliable, helping to reduce stress during difficult or complex matters. Overall feedback underscores expert, compassionate service and excellent client care.

quick responses
professional service
friendly staff
efficient handling
clear communication
supportive guidance
attention to detail
trusted advisers
stress‑free process
regular updates

ReviewSolicitors Review List

Profile image of Stephen

Stephen

Good service

Yolanda and her team dealt with the conveyancing of our property efficiently and in a friendly manner. She helped the sale go through smoothly and in good time.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Garry Williams

Garry Williams

Housing & Property

House Sale

What an amazing team of solicitors! They not only completed the sale of my late father's property but prior to that arranged probate for his estate. Nothing was too much for them and their response time for enquiries was exemplary. Thsnkyou so much.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that our team were able to support you through both probate and the sale of your late father’s property with care and efficiency.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Donna

Donna

Verified
Housing & Property

Purchase

Fantastic dealt with everything smoothly and completed quickly no issues at all. I would like to thank everyone who dealt with my purchase.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that your purchase was handled smoothly and completed quickly, with no issues throughout.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Divorce and Financial proceedings

Jaime is a very likeable, and knowledgable Solicitor who guided us through what was at times a very difficult and challenging experience.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Jaime provided knowledgeable and supportive guidance throughout what was a difficult and challenging time.

0
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Profile image of Paul

Paul

Housing & Property

remortgage and property purchase

A very professional and efficient solicitor that deals with all my conveyance and financial issues. Highly trusted and I highly recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Paul, for your review. We’re pleased you found the service professional, efficient, and trustworthy across your remortgage and property purchase.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kiera

Kiera

Kiera

Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.

A representative from BTMK Solicitors Limited responded to this review

Thanks Kiera. That’s great to hear. We appreciate the review.

0
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Laura

Laura

Very unhappy

A representative from BTMK Solicitors Limited responded to this review

We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk

0
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Profile image of Vita

Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

0
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Paul

Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we appreciate it.

0
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Andrew

Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

A representative from BTMK Solicitors Limited responded to this review

Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.

0
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