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Parfitt Cresswell

4.9 | 195 Reviews 195 Reviews | Wills, Trusts & Probate
848 Total Company Reviews info icon Wills, Trusts & Probate | info icon 848 Total Company Reviews Wills, Trusts & Probate | info icon 848 Total Company Reviews

The Fulham Centre, 20 Fulham Broadway, London, Greater London, SW6 1AH

Accepting new clients

The Fulham Centre, 20 Fulham Broadway, London, Greater London, SW6 1AH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003223

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Parfitt Cresswell Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Parfitt Cresswell are accredited by

The Law Society accreditation awarded to Parfitt Cresswell
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell are accredited by

The Law Society accreditation awarded to Parfitt Cresswell
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Parfitt Cresswell

Opening hours

Monday 09:30–17:30
Tuesday 09:30–17:30
Wednesday 09:30–17:30
Thursday 09:30–17:30
Friday 09:30–17:30
Saturday (Closed)
Sunday (Closed)

The Fulham Centre, 20 Fulham Broadway, London, Greater London, SW6 1AH

Reviews

4.9 /5 195 Reviews
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Clients say

What clients say about Parfitt Cresswell

Clients praise the firm’s expertise in conveyancing, wills, powers of attorney, estate administration, family matters and employment settlements, as well as property sales and purchases, including complex transactions. Reviews highlight strong legal knowledge, sound advice and efficient handling of matters from start to finish. Clients particularly value the team’s clear communication, prompt responses, patience, compassion, professionalism and approachable manner. Many also commend their attention to detail, persistence, reassurance and ability to explain options simply, helping clients feel supported, informed and confident throughout.

Clear communication
Professional service
Helpful guidance
Prompt responses
Friendly staff
Knowledgeable advice
Efficient handling
Supportive approach
Kept informed
Explained clearly

ReviewSolicitors Review List

Profile image of Tracey Moores

Tracey Moores

Verified
Wills, Trusts & Probate

Probate

During what was a very difficult time, Zoe made the whole process easier. She kept me informed every step of the way and answered any questions I had promptly and compassion.

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Anonymous

Verified
Wills, Trusts & Probate

Wills and Powers of Attorney

Instructed to refresh wills and bring Powers of Attorney up to dat

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Anonymous

Verified
Wills, Trusts & Probate

Definitely!

My husband and I are very happy with the overall service offered by our sollicitors at Parfitt Cresswell. We feel peace of mind that everything is in good place and in very safe and professional hands. Thoroughly recommended.

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A representative from Parfitt Cresswell Limited responded to this review

Thank you for taking the time to leave your feedback. We really appreciate you sharing your experience with us. It is wonderful to hear that you are so pleased with the service provided by Mahreen and that you feel everything is progressing well and in a positive position. Your comments will be shared with Mahreen, who I am sure will be delighted to receive them. If we can be of any further assistance, please do not hesitate to get in touch. Many thanks. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Martin King

Verified
Wills, Trusts & Probate

Patience and professionalism

Zoe, dealt with the will and estate accounts of my late aunt. She did so in a very professional and sympathetic manner. She kept me up to date with progress and requirements and was always a pleasure to deal with and approachable. I highly recommend her and the company.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Martin, Thank you for taking the time to leave such a kind review. We were very sorry to hear of the loss of your aunt, and we are pleased that Zoe was able to support and guide you through what can often be a difficult and emotional process. Thank you for placing your trust in us to assist you and your family. Your feedback means a great deal and will be shared with Zoe. We wish you and your family all the very best for the future. Should we be able to assist you with anything further, please do not hesitate to get in touch. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Business Owner

Verified
Wills, Trusts & Probate

LPA update

I had to update my LPAs and Zoe meticulously supported the process. Excellent job.

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A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the positive review. We really appreciate it. We are very pleased to see that Zoe did an excellent job. We will be sure to pass your kind feedback onto her. Thank you for trusting us with your legal needs. If we can be of any further assistance, now or in the future, please do get in touch. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

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Margaret Bamford

Wills, Trusts & Probate

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Manthri Amerasinghe

Manthri

I contacted Parfitt Cresswell Solicitors when my daughter passed away in 2023. I did not know anything. It was not easy Mahreen Paswal and her team took over the case and things started getting sorted out.and by March 2026 the case was over. It was not easy and I am ever so grateful to Mahreen añd her team for being there for me and helping me..Thank you Mahreen and the team. God bless you all.

A representative from Parfitt Cresswell Limited responded to this review

Dear Manthri, Thank you for taking the time to leave such a kind review. We are deeply sorry for the loss of your daughter and appreciate how difficult this period must have been for you. We are pleased that Mahreen Paswal and her team were able to support and guide you through the process. We will be sure to pass you feedback onto Mahreen. Thank you for placing your trust in us during such a challenging time. If we can be of any further assistance, please do get in touch. We wish you all the very best for the future, Client Services Team - Parfitt Cresswell Solicitors

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Liz

Liz

I have already recommended Zoe to family and friends - not just for the personalised and attentive service from the whole team, but for how they helped me navigate major life events (probate, wills) with a comprehensive and professional approach. Although I no longer live locally, Coleman’s / Parfitt Cresswell have been consistently reliable, and I would not have any hesitation to using them for any legal services I might need again in future

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lynda

lynda

When we ask Mr J Andrew’s to make a will and Lasting Power of attorney for us we found him very pleasant and explained everything very carefully so we understood. We would recommend him anytime to family and friends. We will definitely use him again should we need too.

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Giuseppe

Wills, Trusts & Probate

Giuseppe

Carole was very easy to deal with answering emails and telephone calls promptly. Provided clear and easy to understand information. Excellent service.

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Reviews

4.8 /5 848 Reviews
Filter your results
Star rating
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Clients say

What clients say about Parfitt Cresswell

Clients praise the firm’s expertise in conveyancing, wills, powers of attorney, estate administration, family matters and employment settlements, as well as property sales and purchases, including complex transactions. Reviews highlight strong legal knowledge, sound advice and efficient handling of matters from start to finish. Clients particularly value the team’s clear communication, prompt responses, patience, compassion, professionalism and approachable manner. Many also commend their attention to detail, persistence, reassurance and ability to explain options simply, helping clients feel supported, informed and confident throughout.

Clear communication
Professional service
Helpful guidance
Prompt responses
Friendly staff
Knowledgeable advice
Efficient handling
Supportive approach
Kept informed
Explained clearly

ReviewSolicitors Review List

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Peter Peter

Verified

House move

Everything was explained fully and clearly and was patient with my lack of knowledge not having moved for 40 years . I was made to feel relaxed when dealing with all matters. I would use Jo Martin again she was a pleasure to work with, thankyou.

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Tracey Moores

Verified
Wills, Trusts & Probate

Probate

During what was a very difficult time, Zoe made the whole process easier. She kept me informed every step of the way and answered any questions I had promptly and compassion.

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Brian

Verified
Housing & Property

Professional service and advice enacted successfully

From the initial telephone conversation, the situation I outlined was understood and a plan of action was set out which we agreed to. This was then followed through with quick communications between myself and the team. All done as expected and with no real hiccups.

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Danielle Simpson

Verified
Employment

Amazing Support from Natasha Smith - I couldn’t recommend her enough!

I honestly can’t thank Natasha Smith enough for all her help and support. She was absolutely brilliant from start to finish, and I really appreciated the time and care she took with me throughout the whole process. She never made me feel rushed, took the time to explain everything clearly, and made sure I understood what was happening at every stage. She also went back to my company on my behalf, which took a lot of pressure off me. I felt listened to, supported and reassured, and her advice was invaluable to me. It made such a difference having someone who genuinely took the time to help and guide me through everything. I’m so grateful for everything she did and would 100% recommend Natasha to anyone who needs support with employment law. Thank you so much, Natasha!

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Andreas

Verified
Housing & Property

Bea Campbell

Bea was absolutely brilliant, I couldn’t have asked for a better solicitor. The sale process, which should have been straightforward due to lack of a chain, was an absolute nightmare due to third party factors out of our control. Bea persevered and fought through the multitude of problems that were thrown at us and got the sale done. I feel incredibly lucky that I had Bea as my solicitor. Without her experience, professionalism and determination it is highly likely we would not have got a good result in the end. Thank you Bea!

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Other Reviews

Profile image of tytus kot

tytus kot

Housing & Property

tytus

We are really grateful for all the help and support we received throughout the sale of our property and the purchase of our new home. From start to finish, Gwen and Patuni were professional, approachable and genuinely helpful. They kept us informed throughout the process, answered all emails promptly and always made us feel reassured, even when things felt a little stressful. Buying and selling a property is usually very overwhelming, but having someone we could trust made such a difference. We appreciate their hard work, attention to detail and the time they took to make sure everything went as smoothly as possible. Thank you for making what could have been a very stressful experience so much easier. We would wholeheartedly recommend Gwen and Patuni to anyone looking for a solicitor specialising in property conveyancing. I wouldn’t hesitate to use their services again! Malgorzata & Robert

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David

David

Very helpful and patient.

Dear David, Thank you for the 5* review. We really appreciate it and are pleased to see that you were happy with the service provided! If we can be of any further assistance, please do get in touch to let us know. We hope to be able to assist you again in the future. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Vanessa Bowman

Housing & Property

Vanessa

Excellent 10/10 - we would highly recommend Bea & Nicola, they were great ! They dealt with everything quickly and professionally and kept us informed and updated all along the way. They gave us complete confidence. If we ever need your service again we will be back to you and we have already recommended. Thank you

Legal experts tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Vanessa, Thank you for taking the time to leave such wonderful feedback and for awarding us a 10/10 rating. We are delighted to hear that Bea and Nicola provided a professional and efficient service, keeping you informed throughout the process and giving you complete confidence every step of the way. Knowing that you felt well supported and updated from start to finish is exactly the experience we aim to provide for our clients. It is especially appreciated that you would recommend our services to others and would choose to return to us in the future should you need legal assistance again. Recommendations from satisfied clients are invaluable, and we are truly grateful for your support. Your kind comments will be shared with Bea and Nicola, who I am sure will be delighted to receive them. Thank you once again for your feedback, and we wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Angela Charrington

Angela

Very efficient and persistent in getting the job done

A representative from Parfitt Cresswell Limited responded to this review

Dear Angela, Thank you for taking the time to leave us a 5* review. We really appreciated it! We hope you found the experience a positive one and if we can be of any further experience now, or in the future, please don't hesitate to get in touch. Thanks for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Logan Max

Logan

Parfitt Cresswell Solicitors in Sutton provided excellent legal advice. The team was professional, responsive, and guided me through the process with clarity and care. Highly recommend them.

A representative from Parfitt Cresswell Limited responded to this review

Dear Logan, Thanks so much for the lovely feedback. This is great to read and we really appreciate it! If we can be of any further assistance, now or in the future, please do get in touch. We'll be happy to help. Thanks Logan. Regards, Client Services Team - Parfitt Cresswell Solicitors

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