Watkins & Gunn Limited logo

Watkins & Gunn Limited

4.9 | 181 Reviews 181 Reviews | Personal Injury
818 Total Company Reviews info icon Personal Injury | info icon 818 Total Company Reviews Personal Injury | info icon 818 Total Company Reviews

Sussex House, 17 Gold Tops, Newport, Gwent, NP20 4PH

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Sussex House, 17 Gold Tops, Newport, Gwent, NP20 4PH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 822021

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Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. During the current crisis we have systems in place to ensure that we are able to work efficiently and safely to support you with all of your legal needs. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. During the current crisis we have systems in place to ensure that we are able to work efficiently and safely to support you with all of your legal needs. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watkins & Gunn Limited

Meet the team of Watkins & Gunn Limited

Contact & Locations - Watkins & Gunn Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Sussex House, 17 Gold Tops, Newport, Gwent, NP20 4PH

Reviews

4.9 /5 181 Reviews
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Rating

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Clients say

What clients say about Watkins & Gunn Limited

Clients praise the firm for its expertise in personal injury claims, family law, conveyancing and wider legal matters, with strong results in complex and sensitive cases. Reviews highlight thorough case handling, detailed knowledge, prompt progress, and clear guidance throughout. Clients especially value the team’s excellent communication, plain-English explanations, professionalism, patience, approachability and genuine care. The firm is described as supportive, diligent and responsive, helping clients feel informed, reassured and confident from start to finish.

Clear communication
Plain English
Prompt updates
Professional service
Knowledgeable advice
Approachable team
Strong support
Great outcome
Patient guidance
Thorough handling

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Injury to leg

100% service from start of claim to the end

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Maurice Branagh

Verified

Exceptional Lawyer.

I can't recommend our Lawyer Sarah Mckenna highly enough at Watkins &Gunn. She helped us through a differcult case in a Misioliethma claim We were delighted with the outcome she won for us! She helped step by step all the way. We can't thank her enough and Watkins &Gunn. Highly Recommend Sarah Mckenna and Watkins &Gunn. Thank you again.

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Juliet Meades

Verified
Personal Injury

Personal injury claim -bike accident

I was knocked off my bike and sustained a complex broken wrist which required surgical intervention to pin and plate and extensive immobilisation. The driver was charged with driving without due care and attention. Clive Thomas came highly recommended to manage my personal injury claim which was settled within a year. I was very pleased with the impeccable service received throughout. My solicitor and paralegal were professional, approachable and kept me informed every step of the way. I always felt listened to and appreciated and any questions or concerns I had were dealt with promptly. They provided clear and helpful feedback throughout the process, making everything easy to understand and helping me feel confident in the progression of my claim. I would high recommend Watkins and Gunn to anyone seeking legal advice.

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Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

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Wayne Reed

Verified

Accident At Work Claim

I would highly recommend Sue and Garry to deal with any disputes. I found them both very approachable and knowledgeable. I can not thank Sue enough for the help she organised for me regarding physiotherapy and a big thank you to Garry for pursuing my claim

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Other Reviews

Profile image of Darrian smith

Darrian smith

Darrian

I was working on a site when one of the pieces of equipment moved and hit me in the shoulder. I reported the incident and after a while I realized that there were some movements that were uncomfortable. I kept track of the equipment, the place of the accident and the people who were near the accident. I was told to keep all the workplace records and medical documents. The process was explained to me in great detail, which helped me because I had no prior experience with this kind of workplace injury.

0
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Profile image of Drex Jikelo

Drex Jikelo

Drex

I was cycling through a junction when a driver failed to give way while turning across the cycle lane. I braked hard but still collided with the side of the vehicle before falling onto the road. My elbow, shoulder and hip were injured and my bicycle needed extensive repairs. Cycling was my main way of getting to work so it caused loads of disruption. Someone came to my house, completed the paperwork and managed the claim professionally.

0
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Profile image of Gemma

Gemma

Personal Injury

Gemma

I cannot thank Watkins & Gunn enough for these past few years fighting my claim for me. They were so kind, friendly and easy to talk to. They were also incredibly thorough and kept me updated every step of the way. I'm also over the moon with the result of my claim and I could not have done it without them. I would highly recommend them to all.

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A representative from Watkins & Gunn Limited responded to this review

We are delighted to receive this lovely review from you, as your feedback is important to us. It was a pleasure working with you. We are pleased that you are happy with the outcome and look forward to working with you in the future on any of your legal needs.

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E

A client

Watkins & Gunn Solicitors took on my injury claim after 2 years of nothing been done by another solicitors. To be honest I wasn't expecting anything due to the 2 years bad experience. I have to say that I have nothing but praise for this company, in particular, Sara who was personally dealing with my case. Sara was 100% on the ball. She consistently kept me up to date and kept me well informed of deadlines and how the case was going. Her manner on the phone came across as someone you could place confidence in and above all I was extremely impressed with her professionalism. I would not hesitate to recommend this company for any legal matter. Couldn't thank Sara enough for finalising my injury claim which she made successful.

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jake

jake

Very good experience with watkins & gunn. Had an injury at work and they made it stress free and were very informative and got my compensation without any hassle.

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A representative from Watkins & Gunn Limited responded to this review

We are delighted to receive this positive review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Reviews

4.7 /5 818 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watkins & Gunn Limited

Clients praise the firm for its expertise in personal injury claims, family law, conveyancing and wider legal matters, with strong results in complex and sensitive cases. Reviews highlight thorough case handling, detailed knowledge, prompt progress, and clear guidance throughout. Clients especially value the team’s excellent communication, plain-English explanations, professionalism, patience, approachability and genuine care. The firm is described as supportive, diligent and responsive, helping clients feel informed, reassured and confident from start to finish.

Clear communication
Plain English
Prompt updates
Professional service
Knowledgeable advice
Approachable team
Strong support
Great outcome
Patient guidance
Thorough handling

ReviewSolicitors Review List

Profile image of Narmin

Narmin

Judicial Review against for a child with EHCP

I cannot thank Abigail Hamer and Watkins & Gunn enough for the support they gave me and my daughter. I approached several law firms for help with a very difficult education and transport matter concerning my disabled daughter with EHCP. Unfortunately, most of firms were careless or treated us as another customer at the till. Abigail showed genuine care and concern, she took the time to actually call us, listen carefully to what had happened and ask what the outcome had been. She genuinely cared about the situation rather than simply treating it as another enquiry. Abigail then went out of her way to help us prepare properly. She was professional, knowledgeable, compassionate and reassuring throughout. We were particularly impressed with her care and willingness to go the extra mile. At a very stressful time for our family, she gave us confidence that we were not facing the situation alone and someone actually cared. Thankfully, the issue was resolved, meaning that formal court proceedings were not necessary. I am extremely grateful to Abigail for the time, care and effort she put into helping us. I would wholeheartedly recommend her to any parent facing a difficult education-law or disability-related issue. She made a real difference to our family.

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Profile image of Anonymous

Anonymous

Verified
Employment

Brilliant solicitors and service

Excellent communication and diligence, I would have been completely lost in the process without the assistance from Holly. Thorough, knowledgeable and prompt. All the legalities were explained in plain terms so that I could understand and navigate the process. I would recommend the services of Holly and Watkins & Gunn if you need legal assistance with a claim.

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Aaron Bridgeman

Newport branch is not one to use

Does not care about their customers claims that are not high payers or threw usdaw dont talk to you with respect or as if they got no time to deal with you please don’t use the Newport branch

Legal experts tagged in
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Reply by profile image of Jonathan Wellington

Jonathan Wellington

We are really sorry to read this review. We always endeavour to provide the best possible service. Unfortunately, sometimes that means providing advice which is unfavourable and does not support a claim, as was the case here.

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Profile image of Anonymous

Anonymous

Verified

Injury to leg

100% service from start of claim to the end

Solicitors tagged in
this review

0
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Profile image of Maurice Branagh

Maurice Branagh

Verified

Exceptional Lawyer.

I can't recommend our Lawyer Sarah Mckenna highly enough at Watkins &Gunn. She helped us through a differcult case in a Misioliethma claim We were delighted with the outcome she won for us! She helped step by step all the way. We can't thank her enough and Watkins &Gunn. Highly Recommend Sarah Mckenna and Watkins &Gunn. Thank you again.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Darrian smith

Darrian smith

Darrian

I was working on a site when one of the pieces of equipment moved and hit me in the shoulder. I reported the incident and after a while I realized that there were some movements that were uncomfortable. I kept track of the equipment, the place of the accident and the people who were near the accident. I was told to keep all the workplace records and medical documents. The process was explained to me in great detail, which helped me because I had no prior experience with this kind of workplace injury.

0
Collected on: Google collection source logo
Profile image of Drex Jikelo

Drex Jikelo

Drex

I was cycling through a junction when a driver failed to give way while turning across the cycle lane. I braked hard but still collided with the side of the vehicle before falling onto the road. My elbow, shoulder and hip were injured and my bicycle needed extensive repairs. Cycling was my main way of getting to work so it caused loads of disruption. Someone came to my house, completed the paperwork and managed the claim professionally.

0
Collected on: Google collection source logo
Profile image of Jo Brown

Jo Brown

A client

I cannot thank Natalie Corten enough for the outstanding support, dedication, and professionalism she showed throughout one of the most stressful and emotional periods of our lives. From the very beginning, she guided us with compassion, honesty, and exceptional legal knowledge, always making sure we understood every step of the process. Natalie fought tirelessly for our family and for the rights and safety of our children, and thanks to her hard work and determination, we achieved the outcome we had hoped and fought for. Her commitment never wavered, even during the most challenging moments and complex court proceedings. What truly sets Natalie apart is that she goes far beyond what you would normally expect from a solicitor. She was there for us emotionally as well as legally, offering reassurance, support, and practical guidance whenever urgent issues arose, no matter the time of day. We always felt that she genuinely cared about our family and the wellbeing of our children. Her patience, attention to detail, and ability to remain calm under pressure gave us confidence during an incredibly difficult time. She consistently acted with integrity and professionalism whilst also showing empathy and understanding throughout the entire process. Because of Natalie’s dedication and hard work, our family has been able to remain together and our children are safe with both parents where they belong. I will always be grateful for everything she has done for us. I would wholeheartedly recommend Natalie Corten to anyone facing family law matters or difficult legal proceedings. She is an exceptional solicitor, an incredible advocate, and someone I would not hesitate to return to in the future should we ever need legal representation again.

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nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

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Profile image of Ross Card

Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

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