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Taylor Walton LLP

4.7 | 52 Reviews 52 Reviews | Housing & Property
103 Total Company Reviews info icon Housing & Property | info icon 103 Total Company Reviews Housing & Property | info icon 103 Total Company Reviews

Thornycroft House, 107 Holywell Hill, St Albans, Hertfordshire, AL1 1HQ

Accepting new clients

Thornycroft House, 107 Holywell Hill, St Albans, Hertfordshire, AL1 1HQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 465615

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Taylor Walton LLP only have 103 reviews listed.

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Taylor Walton LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Taylor Walton LLP are accredited by

The Law Society accreditation awarded to Taylor Walton LLP
Conveyancing Quality Scheme accreditation awarded to Taylor Walton LLP

Rankings by area of expertise

The rankings below show the areas of expertise that Taylor Walton LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Taylor Walton LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
6% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.4/5

Accreditations

Taylor Walton LLP are accredited by

The Law Society accreditation awarded to Taylor Walton LLP
Conveyancing Quality Scheme accreditation awarded to Taylor Walton LLP

Rankings by area of expertise

The rankings below show the areas of expertise that Taylor Walton LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Taylor Walton LLP

Thornycroft House, 107 Holywell Hill, St Albans, Hertfordshire, AL1 1HQ

Reviews

4.7 /5 52 Reviews
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Rating

Clients say

What clients say about Taylor Walton LLP

The firm specialises in wills, LPAs, probate and property transactions, with clients praising clear legal expertise and efficient handling of sales and time‑sensitive purchases. Valued soft skills include friendly, supportive communication, responsiveness, regular updates and professionalism. Clients report smooth, low‑stress processes and confidence to return for future matters. Frustrations are limited and relate mainly to standard identity/AML checks rather than the firm’s competence; no major expertise or communication shortcomings were reported.

expert advice
professional documents
friendly manner
efficient service
communicative service
quick turnaround
identity checks
regular communication
supportive staff
handles pressure

ReviewSolicitors Review List

Profile image of Anthony Robb

Anthony Robb

Housing & Property

Good service

An efficient and communicative service from Taylor Walton dealing with the sale of my mother's house. All done with very little stress in a little under three months. As with all transactions of this nature these days, the hardest part was the identity and AML checks, but their system made it relatively painless.

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A representative from Taylor Walton LLP responded to this review

Anthony, Thank you for your review and for choosing Taylor Walton to handle the sale of your mother's property. We are pleased to hear that the transaction was completed in under three months and with very little stress. Warm regards, The Team at Taylor Walton

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Jilesh

Housing & Property

Fantastic Service

I had an amazing experience in my property purchase which eventually became time sensitive. Shalina was fantastic in the speed everything was executed and dealt with issues caused by the other party head on to ensure I had a smooth transaction. Thank you

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A representative from Taylor Walton LLP responded to this review

Hi Jilesh, Thank you for such a lovely review! We are thrilled that we could help you navigate your property purchase, especially as it became time sensitive. We are so glad that Shalina provided such an excellent service and we will be sure to pass on your glowing feedback with her and the rest of the team. Congratulations on your new property!

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Susan

Housing & Property

Conveyancing - leasehold property

The staff are professional, efficient and highly responsive. Edward and Luccia always kept us well informed and we felt in safe hands throughout the whole process. All in all it was a fantastic service and we highly recommend Taylor Walton.

A representative from Taylor Walton LLP responded to this review

Hi Susan, Thank you so much for this kind review! We are delighted that you had such a positive experience with our Residential Property team. We will be sure to pass on your feedback to Edward and Luccia. Thank you for choosing Taylor Walton.

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Alex

Housing & Property

Poor communication, lack of clarity, and avoidable mistakes

I rarely leave negative reviews, but my experience with Taylor Walton during a recent property purchase was well below the standard expected of a professional conveyancing firm. Communication was a constant struggle. Many of my questions went unanswered or were met with vague, non-committal replies that didn’t clarify the legal position. I often felt I had to chase repeatedly just to understand what was happening, and at times I was told something would be done only to later discover that the responsibility had been shifted back to me without any clear explanation. There were also several lapses in attention to detail — including sending a completion statement that omitted an agreed price reduction, requiring me to point it out. Updates were frequently incomplete or confusing, creating unnecessary stress throughout the process. Especially given how long and complex the transaction became, I expected more proactive guidance, clearer communication, and a more supportive approach. I’m glad the purchase is now completing, but the experience was far more difficult than it needed to be. Unfortunately, I cannot recommend Taylor Walton based on this experience.

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A representative from Taylor Walton LLP responded to this review

Dear Alex, Thank you for your feedback. We’re sorry to hear about your experience. We would appreciate the chance to look into this in detail for you. Please contact us at olive.mccarthy@taylorwalton.co.uk so we can resolve the matter as soon as possible.

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David

Made error on my Land Registry and wouldn't respond to contacts

Requested a simple Land Registry change. Taylor Walton Harpenden didn't check the dates thoroughly so the application as rejected. When I saw there was a requisition, I sent multiple emails to them to seek an update; they were all ignored. It wasn't until I called multiple times did they update me and require me to do the process all again. They were very defensive and unsympathetic through the process. I really wouldn't recommend them and have been felt quite stressed by the whole ordeal. Not a company I would aim to use in the future.

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this review

A representative from Taylor Walton LLP responded to this review

Dear David, Thank you for your feedback. We’re sorry to hear about your experience. We would appreciate the chance to look into this in detail for you. Please contact us at olive.mccarthy@taylorwalton.co.uk so we can resolve the matter as soon as possible.

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Reviews

4.6 /5 103 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Taylor Walton LLP

The firm specialises in wills, LPAs, probate and property transactions, with clients praising clear legal expertise and efficient handling of sales and time‑sensitive purchases. Valued soft skills include friendly, supportive communication, responsiveness, regular updates and professionalism. Clients report smooth, low‑stress processes and confidence to return for future matters. Frustrations are limited and relate mainly to standard identity/AML checks rather than the firm’s competence; no major expertise or communication shortcomings were reported.

expert advice
professional documents
friendly manner
efficient service
communicative service
quick turnaround
identity checks
regular communication
supportive staff
handles pressure

ReviewSolicitors Review List

Profile image of Clennell

Clennell

Obtaining LPAs

My wife and I needed to have LPAs and sought the advice of Taylor Walton. We were helped through the whole process by expert advice and the documents were produced in a professional manner. We felt well supported by the expertise and the friendly manner

Solicitors tagged in
this review

A representative from Taylor Walton LLP responded to this review

Clennell, Thank you so much for taking the time to share your experience. We are delighted to hear that you felt so well supported by our Private Client team and that our service gave you and your wife peace of mind. Thank you for choosing us to assist you with this important matter! Warm regards, The Team at Taylor Walton

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Profile image of Anthony Robb

Anthony Robb

Housing & Property

Good service

An efficient and communicative service from Taylor Walton dealing with the sale of my mother's house. All done with very little stress in a little under three months. As with all transactions of this nature these days, the hardest part was the identity and AML checks, but their system made it relatively painless.

Solicitors tagged in
this review

A representative from Taylor Walton LLP responded to this review

Anthony, Thank you for your review and for choosing Taylor Walton to handle the sale of your mother's property. We are pleased to hear that the transaction was completed in under three months and with very little stress. Warm regards, The Team at Taylor Walton

0
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Profile image of Louise Jesson

Louise Jesson

Efficient, great communication and knowledgeable

I have had two dealings with Taylor Walton after the passing of my Grandfather. Firstly, the Grant of Probate. Christine was fantastic and supported me a great deal in order to process this as quickly and efficiently as possible. Secondly, Caroline and Grace who managed the sale of the house. Again, this was processed promptly and I was in regular communication throughout the sale. I have some other matters that need to be dealt with and I have no hesitation in reaching out to Taylor Walton again.

Solicitors tagged in
this review

A representative from Taylor Walton LLP responded to this review

Louise, Thank you for sharing your experience and for your continued trust in Taylor Walton. We are deeply sorry for the loss of your grandfather, but we are pleased that we could offer the support you needed during such a difficult time. We are grateful for your high recommendation and look forward to assisting you with any future matters. Warm regards, The Team at Taylor Walton

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Profile image of June Kyle

June Kyle

Excellent Service

Very easy to deal with, quick response times, informative, supportive and professional.

A representative from Taylor Walton LLP responded to this review

June, Thank you for your kind words. We are delighted that you found our team so easy to deal with. We appreciate your feedback and look forward to working with you again in the future. Warm regards, The Team at Taylor Walton

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Julia Bateson

Highly Recommend

I have worked with three solicitors at Taylor Walton and have received excellent support from each of them. Communication is good and their advice helpful in order to conclude each matter.

A representative from Taylor Walton LLP responded to this review

Hi Julia, Thank you so much for your high recommendation of our services. We are delighted that you have received excellent support from all three of the solicitors you have worked with at Taylor Walton. We will be sure to share your kind feedback with the team. Thank you for your continued trust in our firm!

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