Mackenzie Jones Solicitors Limited logo

Mackenzie Jones Solicitors Limited

5.0 | 254 Reviews 254 Reviews | Housing & Property
332 Total Company Reviews info icon Housing & Property | info icon 332 Total Company Reviews Housing & Property | info icon 332 Total Company Reviews

22 High Street, Menai Bridge, Isle of Anglesey, LL59 5EE

01248675330

Accepting new clients

22 High Street, Menai Bridge, Isle of Anglesey, LL59 5EE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641604

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Mackenzie Jones Solicitors Limited |

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5.0
Excellent
254 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Mackenzie Jones Solicitors Limited are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Mackenzie Jones Solicitors Limited
The Law Society accreditation awarded to Mackenzie Jones Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Mackenzie Jones Solicitors Limited

Description

About us At Mackenzie Jones we’re passionate about providing our clients with the best legal advice, guidance and support. Our story began in 2000 and today, with offices in Chester, St Asaph and Menai Bridge, our client base stretches across Cheshire and the North Wales region. We have built up our business based on trust and results. The majority of our work is from returning clients and recommendations.

Rankings by area of expertise

Local 1 / 17
National 265 / 11,165
5.0
Excellent
332 Reviews
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Mackenzie Jones Solicitors Limited are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Mackenzie Jones Solicitors Limited
The Law Society accreditation awarded to Mackenzie Jones Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Mackenzie Jones Solicitors Limited

Description

About us At Mackenzie Jones we’re passionate about providing our clients with the best legal advice, guidance and support. Our story began in 2000 and today, with offices in Chester, St Asaph and Menai Bridge, our client base stretches across Cheshire and the North Wales region. We have built up our business based on trust and results. The majority of our work is from returning clients and recommendations.

Rankings by area of expertise

Meet the team of Mackenzie Jones Solicitors Limited

Hannah Oakes

Hannah Oakes

Solicitor

5.0 62

Meet the team of Mackenzie Jones Solicitors Limited

Hannah Oakes

Hannah Oakes

Solicitor

5.0 62

Contact details

01248675330
mailroom@macjones.com
www.macjones.com

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

22 High Street, Menai Bridge, Isle of Anglesey, LL59 5EE

Reviews

5.0 /5 254 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in conveyancing, property transactions, wills, probate and LPAs, with clear expertise in handling complex or multi-transaction cases efficiently. Clients praise fast, proactive communication, thoroughness and strong legal knowledge that keeps matters moving to timely completion. Valued soft skills include professionalism, responsiveness, patience, empathy and a reassuring, friendly manner; clients feel supported, well informed and confident throughout stressful processes. The team is described as organised, personable and dependable, delivering high-quality, client-focused service and good value.

    Excellent communication
    Very responsive
    Efficient service
    Professional team
    Stress‑free process
    Proactive handling
    Helpful guidance
    Quick turnaround
    Thoroughness assured
    Friendly staff

    ReviewSolicitors Review List

    Profile image of Giulio Gallina

    Giulio Gallina

    Verified
    Housing & Property

    5 * service

    I like to give credit to Sarah Parry as she has delivered 5* service from the start to finish. A Lawyer who works at your pace, which is super fast, with responses with hours instead of days or weeks, make you feel, comfortable and confident that your in good hands. I will be using Makenzie jones moving forward. Thanks again.

    Solicitors tagged in
    this review

    legal expert Sara Parry Sara Parry

    from Mackenzie Jones Solicitors Limited

    Thank you for your feedback. We’re delighted to hear that Sarah provided a 5* service throughout, with prompt communication and support that made you feel confident and well looked after.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rachel i

    Rachel i

    Verified
    Housing & Property

    Amazing

    Amazing conveyancing team!! We have used MacKenzie Jones solicitors twice now and both times we had no faults at all (Sara). - amazing customer service - fantastic communication - quick process Thank you

    Solicitors tagged in
    this review

    legal expert Sara Parry Sara Parry

    from Mackenzie Jones Solicitors Limited

    Thank you for your feedback. We’re delighted to hear that you’ve had a positive experiences, and that our team provided excellent customer service, clear communication, and a smooth, efficient process on both occasions. Your continued trust and recommendation are greatly appreciated.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Sara

    Sara

    Verified

    Laura gets the job done!

    My sale was quite complicated, but Laura was amazing from start to finish. She was professional, responsive, and kept everything moving throughout the process. No matter the challenges, she got the job done and made a stressful situation easier to deal with. I would definitely recommend her.

    Solicitors tagged in
    this review

    legal expert Laura Corrigan Laura Corrigan

    from Mackenzie Jones Solicitors Limited

    Dear Sara. Thank you for your kind feedback. We’re delighted to hear that Laura provided such professional and responsive support throughout your sale, and that she was able to keep everything moving despite the complications. We really appreciate your recommendation.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Richard Turner

    Richard Turner

    Housing & Property

    Exceptionally good

    Charlotte Connolly has recently overseen the second of my sales and purchases. Utterly exceptional work, what should have been a straightforward sale and purchase turned into an utter nightmare and battle of nerves. Wouldn't hesitate in recommending Charlotte and MacJones.

    Legal experts tagged in
    this review

    legal expert Charlotte Connolly (Frobisher) Charlotte Connolly (Frobisher)

    from Mackenzie Jones Solicitors Limited

    Thank you, Richard, for your feedback. We’re delighted to hear that Charlotte Connolly provided exceptional support throughout your sale and purchase, especially during what became a particularly challenging process. Your kind recommendation is greatly appreciated.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rick Lawton

    Rick Lawton

    Verified

    Conveyancing

    Having used the services of a competitor previously, we found Jo and Emma to be very professional in their approach, extremely quick in their response to my queries and put us both at ease throughout the process. I would definitely recommended their services to others.

    Legal experts tagged in
    this review

    legal expert Jo Jones Jo Jones

    from Mackenzie Jones Solicitors Limited

    Thank you for your feedback. We’re delighted to hear that Jo and Emma provided a professional and responsive service, and were able to put you at ease throughout the process.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of David Cassidy

    David Cassidy

    Housing & Property

    David

    Helped me in selling a property, would definitely recommend 👌

    from Mackenzie Jones Solicitors Limited

    Dear David, Thank you for your feedback and recommendation. We are delighted to have assisted you with the sale of your property.

    0
    Collected on: Google collection source logo
    Profile image of ben

    ben

    Housing & Property

    ben

    Hannah has been amazing in the process of buying a house even tho it fell through very late. we have not had to contact her once she has been chasing our tails. You hear so many horror stories but I can not find one bad thing to say I would recommend her to anyone that asks super fast and efficient Thank you for everything and we will be in contact soon

    Solicitors tagged in
    this review

    legal expert Hannah Oakes Hannah Oakes

    Mackenzie Jones Solicitors Limited

    Thank you for this excellent review for Hannah!

    0
    Collected on: Google collection source logo
    Profile image of Sam

    Sam

    Housing & Property

    Sam

    Recently used Charlotte and her team for a sale and a purchase. She was absolutely brilliant and unlike most solicitors, she ensured the case was progressed in her absence. She was very efficient and thorough minimising delays in the process. Would highly recommend (even if you aren't local like us).

    Mackenzie Jones Solicitors Limited

    Thank you for this excellent review for Charlotte and the team!

    0
    Collected on: Google collection source logo
    Profile image of Manh

    Manh

    Manh

    Highly Professional and Exceptional Support. We have recently completed the purchase of our new home and received the keys after just over two months, thanks to the dedicated support from MACKENZIE JONES. We were genuinely impressed by how quickly and efficiently the law firm handled everything. Their team is highly professional, polite, and enthusiastic, providing clear and thorough advice throughout the process. In particular, their response time was exceptionally fast. We have lived in the UK for 25 years and have worked with many law firms in various areas, but we have never experienced customer service as outstanding as what we received from MACKENZIE JONES. We would like to extend our special thanks to solicitor Jo Jones and secretary Sara Harris for their hard work and commitment in helping us complete the conveyancing process. They truly went above and beyond. We will definitely continue to place our trust in MACKENZIE JONES, and we are more than happy to recommend their services to others. Thank you very much, MACKENZIE JONES.

    A representative from Mackenzie Jones Solicitors Limited responded to this review

    Thank you for this fantastic review for Jo and the team! We look forward to working with you again in future.

    0
    Collected on: Google collection source logo
    Profile image of Emma

    Emma

    Housing & Property

    Emma

    I started with one solicitor then without warning or explanation I was given a different one. With the purchase of my house, that solicitor only worked a couple of days a week, leaving me very stressed when I needed to speak to her. I have just received a final bill, nearly six months later (when I thought I had paid my final bill in full) I sent payment, then received a generic email that she is on maternity leave and my Email will be forwarded to someone else, to receive another email off her saying she is out of office. So I have no idea if this large sum of money has been received by anyone.!! Not recommended

    A representative from Mackenzie Jones Solicitors Limited responded to this review

    Hi Emma, we're sorry to read that you had a negative experience. Our professional team strives for the highest standards of customer service. Please get in touch with us at mailroom@macjones.com as we'd like to hear your feedback, or help to resolve your query directly.

    0
    Collected on: Google collection source logo

    Reviews

    5.0 /5 332 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, property transactions, wills, probate and LPAs, with clear expertise in handling complex or multi-transaction cases efficiently. Clients praise fast, proactive communication, thoroughness and strong legal knowledge that keeps matters moving to timely completion. Valued soft skills include professionalism, responsiveness, patience, empathy and a reassuring, friendly manner; clients feel supported, well informed and confident throughout stressful processes. The team is described as organised, personable and dependable, delivering high-quality, client-focused service and good value.

      Excellent communication
      Very responsive
      Efficient service
      Professional team
      Stress‑free process
      Proactive handling
      Helpful guidance
      Quick turnaround
      Thoroughness assured
      Friendly staff

      ReviewSolicitors Review List

      Profile image of Anonymous

      Anonymous

      Verified

      Great Service

      Both Laura and Stephanie were excellent - I received regular updates on them chasing outstanding queries from 3rd party solicitors - all information needed from me was requested clearly and everything was dealt with promptly and efficiently. Would highly recommend.

      Solicitors tagged in
      this review

      legal expert Laura Corrigan Laura Corrigan
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Giulio Gallina

      Giulio Gallina

      Verified
      Housing & Property

      5 * service

      I like to give credit to Sarah Parry as she has delivered 5* service from the start to finish. A Lawyer who works at your pace, which is super fast, with responses with hours instead of days or weeks, make you feel, comfortable and confident that your in good hands. I will be using Makenzie jones moving forward. Thanks again.

      Solicitors tagged in
      this review

      legal expert Sara Parry Sara Parry

      from Mackenzie Jones Solicitors Limited

      Thank you for your feedback. We’re delighted to hear that Sarah provided a 5* service throughout, with prompt communication and support that made you feel confident and well looked after.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Rachel i

      Rachel i

      Verified
      Housing & Property

      Amazing

      Amazing conveyancing team!! We have used MacKenzie Jones solicitors twice now and both times we had no faults at all (Sara). - amazing customer service - fantastic communication - quick process Thank you

      Solicitors tagged in
      this review

      legal expert Sara Parry Sara Parry

      from Mackenzie Jones Solicitors Limited

      Thank you for your feedback. We’re delighted to hear that you’ve had a positive experiences, and that our team provided excellent customer service, clear communication, and a smooth, efficient process on both occasions. Your continued trust and recommendation are greatly appreciated.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sara

      Sara

      Verified

      Laura gets the job done!

      My sale was quite complicated, but Laura was amazing from start to finish. She was professional, responsive, and kept everything moving throughout the process. No matter the challenges, she got the job done and made a stressful situation easier to deal with. I would definitely recommend her.

      Solicitors tagged in
      this review

      legal expert Laura Corrigan Laura Corrigan

      from Mackenzie Jones Solicitors Limited

      Dear Sara. Thank you for your kind feedback. We’re delighted to hear that Laura provided such professional and responsive support throughout your sale, and that she was able to keep everything moving despite the complications. We really appreciate your recommendation.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Richard Turner

      Richard Turner

      Housing & Property

      Exceptionally good

      Charlotte Connolly has recently overseen the second of my sales and purchases. Utterly exceptional work, what should have been a straightforward sale and purchase turned into an utter nightmare and battle of nerves. Wouldn't hesitate in recommending Charlotte and MacJones.

      Legal experts tagged in
      this review

      legal expert Charlotte Connolly (Frobisher) Charlotte Connolly (Frobisher)

      from Mackenzie Jones Solicitors Limited

      Thank you, Richard, for your feedback. We’re delighted to hear that Charlotte Connolly provided exceptional support throughout your sale and purchase, especially during what became a particularly challenging process. Your kind recommendation is greatly appreciated.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of David Cassidy

      David Cassidy

      Housing & Property

      David

      Helped me in selling a property, would definitely recommend 👌

      from Mackenzie Jones Solicitors Limited

      Dear David, Thank you for your feedback and recommendation. We are delighted to have assisted you with the sale of your property.

      0
      Collected on: Google collection source logo
      Profile image of Alby Raju

      Alby Raju

      Alby

      We had an excellent experience working with our solicitor, Jo, during our home buying process. She was extremely helpful throughout and ensured that everything progressed as smoothly as possible. Jo was always prompt in responding to our queries and kept us well informed at every stage of the transaction. Her professionalism, efficiency, and clear communication were greatly appreciated. We are very grateful for her support and would not hesitate to recommend her services to others.

      from Mackenzie Jones Solicitors Limited

      Thank you so much for your wonderful review, Alby. We are delighted that Jo provided such supportive, professional and efficient service throughout your home-buying process. If you need any further assistance in the future, please don’t hesitate to get in touch.

      0
      Collected on: Google collection source logo
      Profile image of Lucy Williams

      Lucy Williams

      Wills, Trusts & Probate

      Lucy

      Excellent service received by Matthew and his team. He has completed probate of my late father in law, wills and LPAs for myself and husband. Very professional, kind and kept us well informed through the whole process.

      Thank you Lucy for this excellent review for Matthew and the team.

      0
      Collected on: Google collection source logo
      Profile image of ben

      ben

      Housing & Property

      ben

      Hannah has been amazing in the process of buying a house even tho it fell through very late. we have not had to contact her once she has been chasing our tails. You hear so many horror stories but I can not find one bad thing to say I would recommend her to anyone that asks super fast and efficient Thank you for everything and we will be in contact soon

      Solicitors tagged in
      this review

      legal expert Hannah Oakes Hannah Oakes

      Mackenzie Jones Solicitors Limited

      Thank you for this excellent review for Hannah!

      0
      Collected on: Google collection source logo
      Profile image of Sam

      Sam

      Housing & Property

      Sam

      Recently used Charlotte and her team for a sale and a purchase. She was absolutely brilliant and unlike most solicitors, she ensured the case was progressed in her absence. She was very efficient and thorough minimising delays in the process. Would highly recommend (even if you aren't local like us).

      Mackenzie Jones Solicitors Limited

      Thank you for this excellent review for Charlotte and the team!

      0
      Collected on: Google collection source logo

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