anonymous
Sale of house
We couldn’t recommend Hallett & Co enough, Selina has been absolutely amazing. Selina made the sale stress free and kept us informed. Can’t thank her enough.
Hallett & Co
Housing & Property
|
40 Total Company Reviews
Housing & Property
|
40 Total Company Reviews
11 Bank Street, Ashford, Ashford, Kent, TN23 1DA
Accepting new clients
11 Bank Street, Ashford, Ashford, Kent, TN23 1DA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 50485
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Hallett & Co Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.8/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.7/5
Value for money
4.7/5
Trading names:
•
Thorneloe & Co
Description
Hallett & Co was established in Ashford in 1830. It is one of the oldest firms of solicitors in Kent and has a history of advising local families and businesses. Today, the firm delivers the same tailored, client-focussed service it has always done, combining this with a firm grasp of modern law and the modern marketplace., advising clients from within Kent and beyond on a broad range of legal matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Hallett & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hallett & Co Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
9% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
14% above
national average
Communication
4.8/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.6/5
Trading names:
•
Thorneloe & Co
Description
Hallett & Co was established in Ashford in 1830. It is one of the oldest firms of solicitors in Kent and has a history of advising local families and businesses. Today, the firm delivers the same tailored, client-focussed service it has always done, combining this with a firm grasp of modern law and the modern marketplace., advising clients from within Kent and beyond on a broad range of legal matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Hallett & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 3
Family Law
1 / 1
Commercial Property
1 / 1
Commercial and Business Law
1 / 1
Employment
1 / 5
Wills, Trusts & Probate
1 / 2
Business Law
1 / 1
Private Client Law
1 / 1
Agriculture
1 / 1
Construction
1 / 1
Contract Law
1 / 1
Dispute Resolution
1 / 1
Land Law
1 / 1
Money & Tax
1 / 1
Professional Negligence
1 / 1
Child Law
1 / 1
Clinical Negligence
1 / 1
Company & Commercial
1 / 1
Consumer
1 / 1
Corporate Law
1 / 1
Enforcement Law
1 / 1
Fire Safety Law
1 / 2
Health and Safety Law
1 / 1
IT & Intellectual Property
1 / 1
Litigation
1 / 1
Personal Injury
1 / 1
Regulations
1 / 4
Social Law
1 / 1
Local
1 / 1
Housing & Property
766 / 4,769
Family Law
1515 / 4,221
Commercial Property
959 / 3,667
Commercial and Business Law
119 / 348
Employment
513 / 3,621
Wills, Trusts & Probate
1119 / 3,760
Business Law
157 / 459
Private Client Law
109 / 297
Agriculture
337 / 819
Construction
249 / 856
Contract Law
403 / 1,427
Dispute Resolution
520 / 1,801
Land Law
412 / 1,321
Money & Tax
512 / 1,951
Professional Negligence
376 / 1,297
Child Law
538 / 1,638
Clinical Negligence
437 / 1,246
Company & Commercial
862 / 4,185
Consumer
869 / 4,416
Corporate Law
255 / 842
Enforcement Law
169 / 574
Fire Safety Law
64 / 180
Health and Safety Law
199 / 575
IT & Intellectual Property
277 / 1,113
Litigation
283 / 878
Personal Injury
769 / 2,653
Regulations
381 / 2,413
Social Law
66 / 224
National
1226 / 11,165
Contact & Locations - Hallett & Co
11 Bank Street, Ashford, Ashford, Kent, TN23 1DA
Reviews
4.8
/5
25 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hallett & Co
The firm is praised for conveyancing, wills/estate work, probate, employment and family dispute expertise, with clients citing efficient, thorough and technically confident legal advice. Valued soft skills include clear communication, responsiveness, empathy, patience and practical guidance during difficult personal circumstances. Negative feedback is limited: occasional delays or slow recognition of Power of Attorney arrangements and some initial confusion about technical processes (eg equity loan/payments) caused frustration, though these issues were generally resolved and clients still rated the overall service highly.
Excellent communication
Prompt responses
Supportive staff
Compassionate service
Efficient handling
Attention to detail
Guided through process
Handled complex issues
Initial onboarding delay
Clear advice
ReviewSolicitors Review List
anonymous
Employment
Hallett & Co
Excellent prompt fast response to my enquiry, enabling a swift and positive resolution of an employment matter.
Yvette Willson
Housing & Property
Outstanding service, expertise and friendliness - Highly recommend
We are thrilled to share our experience with Hallett & Co Solicitors, as this is not the first nor the last time we have relied on their exceptional services. Previously, Marcus assisted us immensely in navigating a difficult and stressful family will dispute. His patience and professionalism throughout the process were commendable, and we will forever be grateful for his expert handling of our situation. This time, we turned to Hallett & Co Solicitors for help with all the paperwork involved in purchasing our new home. Jason took care of everything with remarkable efficiency and professionalism. He provided us with sound advice, was always responsive to our inquiries, and delivered an excellent service from start to finish. I cannot recommend Hallett & Co Solicitors highly enough. They are truly outstanding, and we will undoubtedly return for any future needs!
Solicitors tagged in
this review
Josephine
House sale and purchase
On the whole the experience was excellent. I was acting in my capacity of Power of Attorney for a friend and it just took a while for Hallett's to take on board that the lady they were acting for was unable to use email and every bit of correspondence needed to be shared with her Powers of Attorney. Once that was established the service was faultless.
Jon
House sale
They were very supportive and made the sale of the flat a very smooth experience.
Solicitors tagged in
this review
Reviews
4.7
/5
40 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hallett & Co
The firm is praised for conveyancing, wills/estate work, probate, employment and family dispute expertise, with clients citing efficient, thorough and technically confident legal advice. Valued soft skills include clear communication, responsiveness, empathy, patience and practical guidance during difficult personal circumstances. Negative feedback is limited: occasional delays or slow recognition of Power of Attorney arrangements and some initial confusion about technical processes (eg equity loan/payments) caused frustration, though these issues were generally resolved and clients still rated the overall service highly.
Excellent communication
Prompt responses
Supportive staff
Compassionate service
Efficient handling
Attention to detail
Guided through process
Handled complex issues
Initial onboarding delay
Clear advice
ReviewSolicitors Review List
sarah jenner
Wills, Trusts & Probate
nightmare to get hold of
since having to have dealing with halletts , i have disgusted at their attitudes for getting back to you , or time scales of carrying out requests with regards to acting as executors of my mothers will . At £300 an hour .. their attitude , irrespective of anyones social or financial standing should be one of commitment and active communication .
Solicitors tagged in
this review
anonymous
Sale of house
We couldn’t recommend Hallett & Co enough, Selina has been absolutely amazing. Selina made the sale stress free and kept us informed. Can’t thank her enough.
anonymous
Very supportive during a difficult time.
Abbie and Amanda (and their teams) have been so supportive this past year when my husband was terminally ill and then sadly passed. They helped with the sale of a property we owned including changing title deeds after his passing, arranged to pay off an equity loan from the proceeds (I was finding that a very confusing process) and double checked I had handled his estate properly. They always led me through each step and were on hand if I had questions. On top of that, everyone was so kind and understanding. I felt reassured at a difficult time.
anonymous
Employment
Hallett & Co
Excellent prompt fast response to my enquiry, enabling a swift and positive resolution of an employment matter.
Lisa K
Efficient and Reliable Legal Expertise
Martin Stevens provided outstanding legal services, combining professionalism with a prompt and efficient approach. He communicated clearly, acted swiftly, and handled everything with confidence and attention to detail. The entire process was seamless, and I would highly recommend his expertise.
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