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Brown Turner Ross Limited

4.8 | 62 Reviews 62 Reviews | Commercial Property
322 Total Company Reviews info icon Commercial Property | info icon 322 Total Company Reviews Commercial Property | info icon 322 Total Company Reviews

214 Cotton Exchange Building, Bixteth Street, Liverpool, Merseyside, L3 9LQ

Accepting new clients

214 Cotton Exchange Building, Bixteth Street, Liverpool, Merseyside, L3 9LQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667456

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Brown Turner Ross Limited |

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Brown Turner Ross Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Brown Turner Ross Limited are accredited by

Criminal Litigation accreditation awarded to Brown Turner Ross Limited
Family Law accreditation awarded to Brown Turner Ross Limited
The Law Society accreditation awarded to Brown Turner Ross Limited

Description

Solicitors in Liverpool and Southport for over 130 years. Established back in 1884, Brown Turner Ross has a long history of helping individuals and businesses through good times and bad.

Rankings by area of expertise

The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Brown Turner Ross Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
9% above
national average
92%
Success
Rate
10% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Brown Turner Ross Limited are accredited by

Criminal Litigation accreditation awarded to Brown Turner Ross Limited
Family Law accreditation awarded to Brown Turner Ross Limited
The Law Society accreditation awarded to Brown Turner Ross Limited

Description

Solicitors in Liverpool and Southport for over 130 years. Established back in 1884, Brown Turner Ross has a long history of helping individuals and businesses through good times and bad.

Rankings by area of expertise

The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Brown Turner Ross Limited

Contact & Locations - Brown Turner Ross Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

214 Cotton Exchange Building, Bixteth Street, Liverpool, Merseyside, L3 9LQ

Reviews

4.8 /5 62 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Brown Turner Ross Limited

Clients praise the firm for strong conveyancing, probate and auction-sale expertise, plus reliable handling of complex transactions. Reviewers value prompt, clear communication, professional and approachable advisers who keep clients informed, answer questions and manage pressure or delays. The team is described as organised, proactive, thorough and client‑focused, showing patience, empathy and a friendly manner. Many highlight efficient case progression, persistence to achieve completion, and consistently helpful, courteous service that reduces stress and earns repeat instructions and recommendations.

very quick response
professional service
knowledgeable staff
clear communication
friendly approach
helpful guidance
prompt replies
efficient handling
highly recommend
client‑focused

ReviewSolicitors Review List

Profile image of Paul

Paul

Housing & Property

Can't recommend enough !!

Having put my property through property auction company BTG Eddisons they recommended using Brown Turner Ross Solicitors for the sale. While I'm normally quite sceptical of companies recommending associated companies they suggest, I thought in this instance Eddisons were unlikely to recommend a solicitor that would make the process harder for themselves as well so I went with this solicitor. As selling a property via an auction was not a process I had ever been through before it was all quite daunting and I needed as much help / advice as possible and that's exactly what I got. Great advice / great guidance and a good deal of patience ! During the first part of the legal process Keira was largely my point of call then during the later part of the legal process Shay was the main person I dealt with and both were invaluable. As legal completion is the ultimate goal you are trying to get to because that's when you get the money in your bank Shay was a huge part of that process and his guidance and advice was excellent. His response to emails was always very prompt and his knowledge of the process was apparent every time I had to ask yet another question to which he always had the answer. So a great big thank you to everyone involved in my sale / completion.

Legal experts tagged in
this review

from Brown Turner Ross Limited

Thank you for your feedback. We’re delighted to hear that our team provided helpful guidance and support throughout your auction sale, and that their patience, knowledge, and prompt communication made the process clear and manageable for you. It’s great to know you felt well supported through to completion.

0
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Profile image of Walter Premoli

Walter Premoli

Commercial Property

Impressed!

Amazing service from start to finish. Friendly, approachable and very professional. Would highly recommend

Legal experts tagged in
this review

from Brown Turner Ross Limited

Dear Walter. Thank you for your kind feedback. We’re delighted to hear you received an amazing service from start to finish and found the team friendly, approachable, and professional. We really appreciate your recommendation.

0
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Annie Brown

Verified
Housing & Property

property purchase

Sadly a poor experience due to the very poor communication from BTR representatives. BTR were engaged in November 2025 but due to the following reasons the completion date for the proprty was delayed until 24 April 2026:- 1) Two solicitors left and the client was not made aware of these changes. It meant a loss of at least 2 months which meant the completion date was delayed. 2) Incorrect email advice/instruction from one of solicitors who left which had a financial impact on the purchaser as extra costs were incurred that should not have been necessary. However, after repeated delays at the end of March, we found out by calling the office that Sue Kenwright and Michael Hunter had taken over the file for the purchase of this property. It was only at this point, with the clients calling the BTR office every week for updates that the conveyancing process resumed and was finally completed.

Reply by profile image of Gillian Dowling

Gillian Dowling

Thank you for your feedback which we will pass on to our team. We are pleased that Su and Michael were able to assist and complete matters and understand that they were very helpful

0
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Anthony

Verified
Housing & Property

House sale

Very pleased with the professional and level of service which I received.

Legal experts tagged in
this review

from Brown Turner Ross Limited

Thank you Anthony for your review. We’re pleased you were happy with the professional service you received with your house sale.

0
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Profile image of Jacqueline

Jacqueline

Verified
Housing & Property

Excellent service

Katie McDermott managed our conveyancing with a recent house sale. Katie kept us informed every step of the way making the whole process less stressful and manageable. Would highly recommend Katie for her professionalism and can do approach. Thank you Katie

Legal experts tagged in
this review

from Brown Turner Ross Limited

Thank you so much for your wonderful review, Jacqueline. We're delighted to hear that Katie managed your conveyancing smoothly and kept you informed throughout the sale.

0
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Reviews

4.7 /5 322 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Brown Turner Ross Limited

Clients praise the firm for strong conveyancing, probate and auction-sale expertise, plus reliable handling of complex transactions. Reviewers value prompt, clear communication, professional and approachable advisers who keep clients informed, answer questions and manage pressure or delays. The team is described as organised, proactive, thorough and client‑focused, showing patience, empathy and a friendly manner. Many highlight efficient case progression, persistence to achieve completion, and consistently helpful, courteous service that reduces stress and earns repeat instructions and recommendations.

very quick response
professional service
knowledgeable staff
clear communication
friendly approach
helpful guidance
prompt replies
efficient handling
highly recommend
client‑focused

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Sale of property

Very quick response, professional and know what there talking about

Legal experts tagged in
this review

from Brown Turner Ross Limited

Thank you for your kind feedback. We’re pleased to hear you found our service professional, responsive, and knowledgeable. Your support is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul

Paul

Housing & Property

Can't recommend enough !!

Having put my property through property auction company BTG Eddisons they recommended using Brown Turner Ross Solicitors for the sale. While I'm normally quite sceptical of companies recommending associated companies they suggest, I thought in this instance Eddisons were unlikely to recommend a solicitor that would make the process harder for themselves as well so I went with this solicitor. As selling a property via an auction was not a process I had ever been through before it was all quite daunting and I needed as much help / advice as possible and that's exactly what I got. Great advice / great guidance and a good deal of patience ! During the first part of the legal process Keira was largely my point of call then during the later part of the legal process Shay was the main person I dealt with and both were invaluable. As legal completion is the ultimate goal you are trying to get to because that's when you get the money in your bank Shay was a huge part of that process and his guidance and advice was excellent. His response to emails was always very prompt and his knowledge of the process was apparent every time I had to ask yet another question to which he always had the answer. So a great big thank you to everyone involved in my sale / completion.

Legal experts tagged in
this review

from Brown Turner Ross Limited

Thank you for your feedback. We’re delighted to hear that our team provided helpful guidance and support throughout your auction sale, and that their patience, knowledge, and prompt communication made the process clear and manageable for you. It’s great to know you felt well supported through to completion.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joe

Joe

Verified
Housing & Property

Purchase of a leashold flat

We were very pleased with the process overall and would always have any questions answered in good time.

Solicitors tagged in
this review

from Brown Turner Ross Limited

Dear Joe. Thank you for your feedback. We’re pleased to hear that you were happy with the overall process and that your questions were always answered promptly. Providing clear communication and support throughout is something we really prioritise. We appreciate you taking the time to share your experience.

0
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Profile image of anonymous

anonymous

Excellent service

Ms charlotte wright thank you for everything you have informed me all the time of selling process of my property until the exchange the service you have provided is very professional. And also your knowledge and friendly approach is much appreciated. I would recommend ms Charlotte wright anyone looking for a solicitor many thanks Selo

Legal experts tagged in
this review

from Brown Turner Ross Limited

Thank you for your feedback. We’re delighted to hear that our team kept you fully informed throughout and provided a professional, knowledgeable, and friendly service right through to exchange. Your recommendation is greatly appreciated.

0
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Profile image of Robert

Robert

M.D Checker Leather ltd

BTR are always on top of your matter - whichever area it might be

Solicitors tagged in
this review

0
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