01704 542 002
Solicitors in Liverpool, Southport and Formby for over 130 years. Established back in 1884, Brown Turner Ross has a long history of helping individuals and businesses through good times and bad.
Brown Turner Ross Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brown Turner Ross Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brown Turner Ross Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brown Turner Ross Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brown Turner Ross Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Harassment/Bullying at Work
Lesley
Collected on:
Only had a short time with the company but every step was explained clearly. They gave me time to read documents and reply back.
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Wills
Linda Dewing
Collected on:
Chloe was very patient in waiting on responses from myself as i am so busy all the time i kept forgetting to reply.
She explained everything in detail - going over my will several times to ensure I was happy and that she had covered all my wishes correctly. I have used this firm before and most certainly will again. They are professional and friendly.
A representative from Brown Turner Ross Limited responded to this review on 02 July, 2025:
Dear Linda, Thank you for your kind feedback. We're delighted Chloe was patient and thorough in helping you with your will. Your continued trust means a lot to us. Best regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Bridget
Collected on:
Melissa and Vicki dealt with the sale of the family home and my personal house. They were amazing and helped me with every single detail and step I had to take. So yes I would 💯 recommend them to anyone but especially someone who hasn’t really dealt with the legalities of a house sale on their own. They answered every question I asked with kindness. Thank you Ladies
A representative from Brown Turner Ross Limited responded to this review on 30 June, 2025:
Dear Bridget, Thank you for your kind words. We’re delighted to hear that Melissa and Vicki provided such thorough, patient, and supportive service throughout your house sales. Your recommendation means a lot to us, and we’re grateful to have helped make the process easier for you. Best regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Nick
Collected on:
All our dealings with Brown Turner Ross were effective, polite, quick and detailed. Nothing negative at all.
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Anonymous
Collected on:
Found helpful, professional made the selling process easy would recommend
A representative from Brown Turner Ross Limited responded to this review on 30 June, 2025:
Thank you for your kind words. We’re delighted to hear that our team made the selling process easy and professional. Your recommendation means a lot to us. Best regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Anonymous
Collected on:
These people will do nothing without multiple phone calls and chase emails.
Very high attrition rate, had to explain the details of my case to 4/5 different people, appears they don’t do internal handovers.
These people were working in the best interests of everyone except us. Too pally pally with the company we were trying to claim against, wanted to keep them happy rather than maximising our claim. My issues still haven’t been resolved and they walked away, shameful behaviour from these so called experts! I spent more time trying to get things moving, then they did building my case. AVOID LIKE THE PLAGUE
A representative from Brown Turner Ross Limited responded to this review on 30 June, 2025:
Thank you for sharing your feedback. We take concerns like this seriously and would like the opportunity to understand more about your experience. Please get in touch with us directly so we can look into the matter in detail and address any unresolved issues. Best Regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Sally
Collected on:
Amy was professional, supportive, understanding, always available & very responsive to my needs.
A representative from Brown Turner Ross Limited responded to this review on 27 June, 2025:
Dear Sally, Thank you for your kind words. We're pleased to hear that Amy provided you with professional and responsive support throughout. Your feedback is truly appreciated. Best regards, Brown Turner Ross
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Housing Disrepair
Cyrus
Collected on:
These so called “professionals” took on my housing disrepair case but ensured they did the bare minimum and then collected their fees. My cases was passed around from case handler to case handler like a present at a party. I had to do all of the leg work. We parted ways when my case was passed over to a trainee who had no clue. Within regards to housing disrepair I suggest you do your research, contact your local MP and stay away from these shady characters. The repairs to my flat are still outstanding and i have paid thousands In legal fees.
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Constructive/Unfair Dismissal
Anonymous
Collected on:
My matter was dealt with quickly and efficiently and the brief I set out originally was followed. The final invoice was a very pleasant surprise as the judgement could certainly have been more in my favour and this was refelcted, many thanks, have used before and will use them again if I am required to do so.
A representative from Brown Turner Ross Limited responded to this review on 25 June, 2025:
Thank you for your feedback. We're glad to hear your matter was handled efficiently and that the outcome and billing met your expectations. We truly appreciate your continued trust and support. Best regards, Brown Turner Ross Limited
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Agricultural land for sale or development
Susan Porter
Collected on:
Very helpful and approachable when I was unsure of what to do.
A representative from Brown Turner Ross Limited responded to this review on 23 June, 2025:
Dear Susan, Thank you for your kind words. We're pleased to hear you found the team helpful and approachable during a confusing time. Best regards, Brown Turner Ross
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We’re proud of our roots and we remain committed to providing a caring approach to law, delivered with exceptional passion, knowledge and expertise. From our offices in Liverpool, Southport and Formby, our team of solicitors work with clients across the UK and offer a comprehensive range of legal services to individuals & business clients. Every member of our team has a specific area of law that they are passionate about. Their experience and knowledge in their chosen field ensures you get the best legal advice in order to achieve a successful outcome. We’ll listen to what you have to say before advising on the best course of action and explaining just how much it will cost. As our client, you come first!
