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How Brown Turner Ross Limited Compares

Value for money

This firm - 83%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Brown Turner Ross Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brown Turner Ross Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 57%
Overpriced 14%
About Right 28%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Brown Turner Ross Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Brown Turner Ross Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    40
  • Very Good

    1
  • Average

    1
  • Poor

    0
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Corrine

Corrine

March 22, 2024

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Collected on:

0 stars!!

just had a follow up call from housing disrepair helpline to ask about my experience with these people. apparently they said the case was closed in 2020! news to me as i was still getting e mails until may 2023! so they lied to make their stats look good. they messed me around over the 4 years! i dealt with them. ignoring my emails, which i always sent at least 2 or 3 before they emailed back. sometimes i emailed 5 or 6 times before any acknowledgement. i had about 4 different people over as many years take over my case, all of them absolutely usele$$. if housing disrepair send you to these people don't use them as you will regret it!!

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Susan,

Verified review

This review has been left by a verified client who used Brown Turner Ross Limited.

Matter Type:

Fixed Fee Divorce

Susan,

February 06, 2024

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Collected on:

Divorce


I was extremely satisfied with service. Went beyond my expectations.

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Lianne

Lianne

July 27, 2023

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Collected on:

TOLATA

Graham took over my TOLATA case as the matter had failed to be progressed by another legal firm. Graham was already handling another case for me so I was comfortable and confident in his ability to get matters moving. Graham is so thorough and leaves no stone unturned. He always had my best interests in mind. His commitment and tenacity was clear to see, and I was always kept up to date with clear and concise communication and advice. Graham takes things personally when his clients are treated unfairly and will not stand for it. I just know that I was and remain in the best hands. I am sorry to say that my loyalty is not necessarily with Brown Turner Ross, but it is with Graham Twist personally. He attended every single hearing with me, he turned around his schedule to make that happen, he even attended a full working day at my property. He wanted to make sure that I was well looked after legally and I just cannot fault this solicitor in anyway. Hopefully I will not need to use his services again once all matters draw to a conclusion, but I feel that he will be the only solicitor that I know I can whole heartedly trust if legal services are required again in my future. His fees are fair and he really doesn’t abuse time, quite the opposite in fact. He completes his work efficiently and precisely to keep costs as low as possible. Graham, I honestly do not know where I would be without you. Thank you from the bottom of my heart!

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Rosu

Matter Type:

Divorce

Rosu

October 13, 2022

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Collected on:

Divorce

After a difficult separation, I wanted to get divorced as quickly as possible. BTR helped from minute one, from the first conversation till now Graham has been easy to talk too, understood my needs and helped the process be as easy as possible. Personable and informative I would recommend using Graham and BTR.

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Christopher

Christopher

September 21, 2021

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Collected on:

Divorce

Used BTR for divorce proceedings based on a recommendation terminated the instruction causing me financial loss, Sam Bushell was a very poor communicator, I felt early on she didn't act in my best interest of information guidance. I left to instruct another firm I would recommend due diligence instead of recommendation before instructing.

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George

George

July 18, 2021

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Collected on:

Excellent

Dear Claire, Thank you for your recent letter and the copies of the Lasting Powers of Attorney for Ann and myself. We both feel very fortunate that you were nominated as our solicitor, and would like to thank you very much for your advice, and the work that you did regarding the above and with my will. We will be very happy to call on you in the future if needed. In the meantime please accept our best wishes. The service we received from Claire was excellent.

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Critchley

Critchley

July 08, 2021

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Excellent service

In a friendly and courteous manner, very efficient service, excellent, very satisfied, excellent - dealt with a previously unknown land registery issue, overall excellent service

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Anonymous,

Verified review

This review has been left by a verified client who used Brown Turner Ross Limited.

Matter Type:

Disputed Wills

Anonymous,

February 09, 2024

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Collected on:

Legal position within my second marriage.

Clear and sensible advice given both reassuring and do -able.

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Gareth,

Verified review

This review has been left by a verified client who used Brown Turner Ross Limited.

Matter Type:

Agricultural land for sale or development

Gareth,

January 30, 2024

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Collected on:

Efficient and informative

Helped us with the purchase of our home. Found all members of staff to be very helpful and quick to respond, thoroughly, to any query we raised.

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Anonymous,

Verified review

This review has been left by a verified client who used Brown Turner Ross Limited.

Anonymous,

January 27, 2024

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Collected on:

Divorce

Went for my initial chat but when I received the confirmation email there were too many mistakes. Husbands date of birth, sons name . Financial info. Just had no confidence in this firm

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About this branch

Description

We’re proud of our roots and we remain committed to providing a caring approach to law, delivered with exceptional passion, knowledge and expertise. From our offices in Liverpool and Southport, our team of solicitors work with clients across the UK and offer a comprehensive range of legal services to individuals & business clients. Every member of our team has a specific area of law that they are passionate about. Their experience and knowledge in their chosen field ensures you get the best legal advice in order to achieve a successful outcome. We’ll listen to what you have to say before advising on the best course of action and explaining just how much it will cost. As our client, you come first!

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Totting Up Driving Ban
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety