
TB
Collected on:
Empathetic and always at hand - Best firm!
This review is for a different branch.
A close family member of mine got into a spot of trouble and the first person we felt safe with was Ms Dhanoa. She was attentive, courteous and empathetic all whilst being proactive, ensuring we were kept in the loop and she managed our expectations well. the result we received in the end was a shock to us all (in a good way) and it was months of hard work on Ms Dhanoa’s part. We all feel like she truly left no stone unturned. So grateful for you and your colleagues.
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