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Rogers & Norton Limited

4.3 | 22 Reviews 22 Reviews | Shareholder Agreements
338 Total Company Reviews info icon Shareholder Agreements | info icon 338 Total Company Reviews Shareholder Agreements | info icon 338 Total Company Reviews

Connaught Lodge, 10 Connaught Road, Attleborough, Norfolk, NR17 2BN

Accepting new clients

Connaught Lodge, 10 Connaught Road, Attleborough, Norfolk, NR17 2BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 619385

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Rogers & Norton Limited Review Scores & Client Satisfaction Overview

4.3
Excellent
85%
Value for
Money
2% above
national average
82%
Success
Rate
0% below
national average
82%
Would
Recommend
1% above
national average
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.2/5

Accreditations

Rogers & Norton Limited are accredited by

The Law Society accreditation awarded to Rogers & Norton Limited
Conveyancing Quality Scheme accreditation awarded to Rogers & Norton Limited

Description

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Rogers & Norton Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Rogers & Norton Limited are accredited by

The Law Society accreditation awarded to Rogers & Norton Limited
Conveyancing Quality Scheme accreditation awarded to Rogers & Norton Limited

Description

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Rogers & Norton Limited

Contact & Locations - Rogers & Norton Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Connaught Lodge, 10 Connaught Road, Attleborough, Norfolk, NR17 2BN

Reviews

4.3 /5 22 Reviews
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Clients say

What clients say about Rogers & Norton Limited

The firm specialises in residential conveyancing and property transactions, consistently delivering efficient, timely completions and expert legal guidance. Clients praise clear, patient communication, strong organisation and proactive problem‑solving. Staff are described as professional, calm under pressure, approachable and reassuring, going the extra mile with responsiveness, empathy and personalised support to reduce client stress throughout transactions.

Impeccable service
Excellent communication
Calm professional
Very helpful
Prompt responses
Efficient process
Thorough guidance
Friendly staff
Went extra mile
Highly recommended

ReviewSolicitors Review List

Profile image of Christian

Christian

Company & Commercial

Highly Recommended

We were extremely pleased with how Chloe and the team were able to produce and conclude a recent share sale agreement on our behalf. Chloe and the team worked to a very tight deadline at short notice and delivered. Chloe worked very well with other professionals such as our accountants to bring to a conclusion. We look forward to working with Chloe again in the future.

Solicitors tagged in
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Rogers & Norton Limited

Thank you for your wonderful review Christian! We're thrilled that Chloe and the team delivered a successful share sale agreement on a tight deadline. We appreciate your trust and look forward to working with you again!

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michelle

Highly recommended

Jack has been so helpful through the sale of our business, nothing too much trouble and always kept us informed. Also a big thank you to Molly who also was very helpful. We are very grateful for all the information we received along the way and would highly recommend this company.

Solicitors tagged in
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Rogers & Norton Limited

Thank you so much for your kind words, Michelle. We're thrilled to hear that Jack and Molly were able to assist you through the sale of your business and keep you well-informed. Your recommendation means a lot to us, and we’re grateful for your trust. Best Wishes, Rogers & Norton.

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Ann

Housing & Property

Excellent

Very efficient and friendly company to deal with. My purchase went through very smoothly and I was kept informed throughout the process. I would highly recommend to anyone.

0
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Paul

Housing & Property

Very poor, rude and completely unprofessional

Shockingly poor service provided by Rogers & Norton during my recent flat purchase in March 2018. After querying the invoice where the Conveyancing Exec Lauren Elliston had misquoted, alongside a couple of other queries regarding incorrect fees, in the four days leading up to the proposed move date she completely ignored my communications and amazingly cancelled the mortgage fund request, effectively sabotaging the purchase. After complaining to the company Directors her manager Steven Clarke took the case over and got the sale through at the last minute. To be fair he was very professional indeed (albeit I did not receive an apology at the time for Lauren's behaviour). He agreed all my invoice and fee queries were correct and that Lauren had indeed made the error and sorted them out too. However I had missed my initial move date to great personal, time, and monetary cost. I have received no apology from the company since then, my official complaint has been ignored and I have had no communication whatsover from Lauren. I am currently launching an official complaint to the Legal Ombudsman. My advice would be to avoid this Mickey Mouse company at all costs and never deal with Lauren Elliston directly. In my opinion she is rude and completely unprofessional.

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Other Reviews

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Rhys

Housing & Property

Rhys

Not the best experience, Roger and Norton handled the sale of my house. Steve Clarke was the person who was handling everything, however contact between myself and them was not great. Then when everything was completed I was without a house and with no money for 4 days as they missed the “payment” time to send it over. But not only did that slightly annoy me, I then had to pay extra to my mortgage company because Roger and Norton didn’t send the money to NatWest till the 18th even though the completion date as the 15th. Therefore I had to pay extra days interest. Not the best experience, I personally wouldn’t recommend or use them again.

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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused. Your feedback is crucial in helping us improve. Kind regards, Rogers & Norton Solicitors

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H

Housing & Property

A client

Great service once again by Kerry Dilks. Always calm and professional but with advice to make your sale exchange & complete when the bottom of the chain decide they want to change the plans at the last minute and delay everything by 2 months. With Kerry’s advice I held out on my original plan which was to complete before Christmas and despite a week of fraught conversations back and forth between everyone involved, the sale went through and I didn’t have to compromise unnecessarily and it didn’t cost anymore money (which it would have done if I’d have agreed to the last minute change of plans by the chain). Cannot recommend Kerry enough.

Solicitors tagged in
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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

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Ameer

Company & Commercial

Ameer

Excellent service from Matthew Evans at Rogers & Norton Solicitors, Norwich. Professional, efficient, and very helpful throughout. Highly recommended

Rogers & Norton Limited

Thank you Ameer for your kind words! Matthew will be so pleased to hear your feedback. We're glad you found the service professional and helpful—it was a pleasure to assist you.

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Meghan

Housing & Property

Meghan

David handled our sale and purchase, and helped keep the process smooth and relatively stress free, despite some bumps in the road. He was super efficient and communicative and went out of his way to help us complete asap after a hiccup with our original onward purchase. We'd highly recommend David and his team to anyone, thank you very much for all the help!

Legal experts tagged in
this review

A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our conveyancing services. Many thanks, Rogers & Norton Solicitors

0
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Ronda

Company & Commercial

Ronda

I can highly recommend Jack Crosthwaite at Rogers and Norton. He was very professional and efficient. He makes things easy to understand and has provided me with some very robust terms and conditions.

Solicitors tagged in
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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

0
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Reviews

4.7 /5 338 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Rogers & Norton Limited

The firm specialises in residential conveyancing and property transactions, consistently delivering efficient, timely completions and expert legal guidance. Clients praise clear, patient communication, strong organisation and proactive problem‑solving. Staff are described as professional, calm under pressure, approachable and reassuring, going the extra mile with responsiveness, empathy and personalised support to reduce client stress throughout transactions.

Impeccable service
Excellent communication
Calm professional
Very helpful
Prompt responses
Efficient process
Thorough guidance
Friendly staff
Went extra mile
Highly recommended

ReviewSolicitors Review List

Profile image of Nigel & Sara Adams

Nigel & Sara Adams

Commercial Property

Sale of P.O. and Convenience Store.

Our sale was handled by R&N Norwich and the whole process was managed professionally, efficiently and effectively. We had complete confidence that R&N 'had our back' throughout. Chloe and Alistair were very personable, always available when we needed them and guided us brilliantly. Highly recommended.

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Anonymous

Verified
Housing & Property

Purchase

From start to finish the service was impeccable. Vikki and Karen couldn’t do enough to assist me. 100% recommend and I am currently using the ladies on another property sale this time.

Legal experts tagged in
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Reply by profile image of Vikki Lambert

Vikki Lambert from Rogers & Norton Limited

There is no higher compliment than repeat business, and we are delighted to be working with you again on your current property sale. Thank you for the 100% recommendation!

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Rob Walton

Verified
Housing & Property

Excellent Service

Sue Bloomfield has acted on my behalf for several years on multiple transactions (I moved with her to Roger’s & Norton). Excellent service and great communication

Legal experts tagged in
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Reply by profile image of Sue Bloomfield

Sue Bloomfield from Rogers & Norton Limited

We are incredibly grateful for your long-term loyalty and trust in Sue, Rob. Following her to Rogers & Norton is the highest compliment she could receive! Providing consistently great communication and excellent service across multiple transactions is exactly what we pride ourselves on. Sue will be absolutely delighted to read your kind words!

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Anonymous

Verified
Employment

Incredibly reassuring

Not only did they manage to see me quickly, but they were incredibly helpful and reassuring during what could have been an incredibly stressful time. The solicitor who handled my case, Natalie, was brilliant, explaining everything incredibly clearly, and guiding me through pages of legal documentation that appeared initially intimidating. Fantastic service, thank you.

from Rogers & Norton Limited

Thank you so much for your kind review. We know that legal documentation can feel incredibly daunting, so we are glad we could step in quickly to take that stress off your shoulders. Providing clear guidance and reassurance is exactly what we aim for, and we are delighted to hear that Natalie was brilliant in supporting you. We will be sure to pass your lovely feedback along to her. Thank you for choosing us, and please don't hesitate to reach out if you ever need our help again.

0
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Christine Chips

Verified
Housing & Property

Conveyancing

Amber was very professional and helpful. Responded to my e mails promptly.

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Reply by profile image of Amber Howarth

Amber Howarth from Rogers & Norton Limited

Dear Christine. Thank you for your kind feedback. We are pleased to hear that Amber was professional and helpful, and that she responded promptly to your emails. We really appreciate you taking the time to share your experience.

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Other Reviews

Profile image of David Howe

David Howe

David

Everything went well with my Sale and Purchase despite others invite chain

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

0
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kevin ryan

Housing & Property

kevin

Buying and selling a house is an arduous business. It sits just behind death, divorce and being outed as a friend of Jeffrey Epstein on the continuum of causal human horrors. It helps however if you have a calm and cool professional batting in your corner. In our case that professional was Claire Watson. Claire was always pleasant and professional and as she is so experienced with the alchemy of conveyancing and the magic of exchange and completion; that her authority and knowledge took much of the stress out of the process.. I'd have no qualms about using Rogers & Norton again and having Claire Watson as our guide.

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Reply by profile image of Claire Watson

Claire Watson from Rogers & Norton Limited

Thank you so much for this brilliantly written and incredibly witty review, Kevin! You hit the nail on the head. The property market can truly feel like a gauntlet of causal human horrors, so we are absolutely delighted that Claire could act as your calm, cool, and steady anchor through it all. Navigating the complex alchemy of conveyancing and managing the final magic of exchange and completion requires a unique blend of deep authority, extensive knowledge, and an unfailingly pleasant demeanor. Knowing that Claire’s expertise successfully drained the stress right out of the experience for you means the world to us. Thank you for trusting us to guide you through the chaos, and we would be absolutely honored to stand in your corner again whenever you next decide to brave the market!

0
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Matt Watts

Matt

We used Rogers & Norton for the conveyancing on our property purchase. Unfortunately, after completion we discovered several serious issues with the property that we believe should have been identified during the conveyancing process. What has been most disappointing is the lack of support since raising these concerns. Rather than helping us understand our position or discussing the issues constructively, we were effectively told we would need to spend thousands more in legal fees just to get advice on matters connected to their original work. The position we find ourselves in is incredibly stressful and frustrating. We feel let down by the service we received and disappointed by the unwillingness to assist once problems came to light.

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused. Your feedback is crucial in helping us improve. Kind regards, Rogers & Norton Solicitors

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Stuart Carlisle

Stuart

I have used Rogers & Norton Solicitors on a number of occasions now when buying and selling property and I have had a very positive experience on all. They are very professional and I would highly recommend them.

Thank you, Stuart ! It was a pleasure working with you again , and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

0
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Profile image of Rhys

Rhys

Housing & Property

Rhys

Not the best experience, Roger and Norton handled the sale of my house. Steve Clarke was the person who was handling everything, however contact between myself and them was not great. Then when everything was completed I was without a house and with no money for 4 days as they missed the “payment” time to send it over. But not only did that slightly annoy me, I then had to pay extra to my mortgage company because Roger and Norton didn’t send the money to NatWest till the 18th even though the completion date as the 15th. Therefore I had to pay extra days interest. Not the best experience, I personally wouldn’t recommend or use them again.

Solicitors tagged in
this review

A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused. Your feedback is crucial in helping us improve. Kind regards, Rogers & Norton Solicitors

0
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