Rogers & Norton Limited logo

Rogers & Norton Limited

3.8 | 31 Reviews 31 Reviews | Errors and Omissions
334 Total Company Reviews info icon Errors and Omissions | info icon 334 Total Company Reviews Errors and Omissions | info icon 334 Total Company Reviews

Connaught Lodge, 10 Connaught Road, Attleborough, Norfolk, NR17 2BN

Accepting new clients

Connaught Lodge, 10 Connaught Road, Attleborough, Norfolk, NR17 2BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 619385

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Rogers & Norton Limited Review Scores & Client Satisfaction Overview

3.8
Very Good
77%
Value for
Money
71%
Success
Rate
71%
Would
Recommend
Communication 3.8/5
Initial Impressions 4.0/5
Approachability 3.8/5
Documentation Accuracy 3.9/5
Legal Knowledge 4.0/5
Value for money 3.9/5

Accreditations

Rogers & Norton Limited are accredited by

The Law Society accreditation awarded to Rogers & Norton Limited
Conveyancing Quality Scheme accreditation awarded to Rogers & Norton Limited

Description

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Rogers & Norton Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Rogers & Norton Limited are accredited by

The Law Society accreditation awarded to Rogers & Norton Limited
Conveyancing Quality Scheme accreditation awarded to Rogers & Norton Limited

Description

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Rogers & Norton Limited

Contact & Locations - Rogers & Norton Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Connaught Lodge, 10 Connaught Road, Attleborough, Norfolk, NR17 2BN

Reviews

3.8 /5 31 Reviews
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Rating

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Clients say

What clients say about Rogers & Norton Limited

The firm specialises in residential conveyancing and property transactions, with strengths in efficient case management, clear explanations of legal documents, and handling complex or time-sensitive exchanges. Clients value prompt, professional communication, calm reassurance during stressful moments, proactive problem-solving, and personalised, compassionate support. Staff are described as approachable, thorough, and attentive, often going the extra mile to keep clients informed and confidently guide them through the process.

professional
clear communication
responsive
efficient service
helpful staff
calming reassurance
thorough guidance
smooth transactions
friendly approach
highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Great service

Professional, easy to understand advice. Kept up to date with progress

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this review

from Rogers & Norton Limited

Thank you for your feedback. We're pleased to hear that you received professional, clear advice and were kept up to date with progress throughout the process.

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Jeffrey Smith

Verified
Housing & Property

Professional service

Professional and efficient, excellent communication from start to finish highly recommended

Legal experts tagged in
this review

from Rogers & Norton Limited

Thank you so much for your wonderful review, Jeffrey. We’re delighted to hear you found our service professional, efficient and communicative from start to finish. If you need any further assistance in the future, please don’t hesitate to get in touch — we’re always here to help.

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Gary Tiplady

Verified
Housing & Property

A professional and very personal service.

I have used Rogers and Norton for one house sale, one house purchase, with another house sale to follow shortly. What impresses me most is Sue Bloomfield's dogged determination to not only get the job done but to get it done right. Also, the level of personal service is excellent, and Sue puts you at ease at a very stressful time, even outside of work hours, I would get quick updates, without even requesting one. Overall, the service I received was excellent.

Legal experts tagged in
this review

Rogers & Norton Limited

Thank you, Gary. We’re delighted to hear that Sue’s determination, attention to detail and personal approach made such a positive difference during your moves. Your continued trust in us means a great deal, and we look forward to supporting you again with your upcoming sale.

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John

Verified
Housing & Property

House sale and purchase

Solicitor who did not carry out requested research work, who failed to get work done quickly and who asked for paperwork to be signed immediately. Allowing no time for the reading of such paperwork or giving full explanation of the contents. Solicitor also claimed he could not carry out work for others if they weren’t contacting him, while he constantly failed to answer phone calls.

Legal experts tagged in
this review

Rogers & Norton Limited

We’re sorry to hear about your experience and appreciate you bringing this to our attention, John. This doesn’t reflect the service we strive to provide, and we’d welcome the chance to discuss this further—please get in touch so we can look into it for you.

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Mark

Housing & Property

A fall from grace.

Property transactions are stressful enough so do yourself a favour and avoid using Rogers & Norton! I praised the company last year when I used them but it is unbelievable how quickly things have changed! Absolutely useless, no communication, lacking competence. Cheap yes but trust me you will regret using them.

Legal experts tagged in
this review

Rogers & Norton Limited

We’re sorry, Mark, to hear about your experience and appreciate your feedback. This isn’t the level of service we aim to provide, and we’d like the opportunity to look into this further—please contact us so we can address your concerns directly.

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Other Reviews

Profile image of Stuart Carlisle

Stuart Carlisle

Stuart

I have used Rogers & Norton Solicitors on a number of occasions now when buying and selling property and I have had a very positive experience on all. They are very professional and I would highly recommend them.

Thank you, Stuart ! It was a pleasure working with you again , and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

0
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Profile image of Gary

Gary

Housing & Property

Gary

I have used Rogers and Norton for one house sale, one house purchase, with another house sale to follow shortly. What impresses me most is Sue Bloomfield's dogged determination to not only get the job done but to get it done right. Also, the level of personal service is excellent, and Sue puts you at ease at a very stressful time, even outside of work hours, I would get quick updates, without even requesting one. Overall, the service I received was excellent.

Legal experts tagged in
this review

Rogers & Norton Limited

Thank you, Gary. We’re delighted to hear that Sue’s determination, attention to detail and personal approach made such a positive difference during your moves. Your continued trust in us means a great deal, and we look forward to supporting you again with your upcoming sale.

0
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Profile image of Suraj

Suraj

Money & Tax

Suraj

I cannot thank Steve Brown, Consultant at Rogers & Norton Solicitors, Norwich enough for his exceptional help and professionalism. When we faced a particularly challenging customs issue, Steve guided us through the process with remarkable clarity, patience, and expertise. His calm and effective communication, combined with his deep knowledge and ability to get to the root of the problem without aggravating anyone, made a huge difference at a time we really needed it. Towards the end, Peter Hastings also became involved, and he listened to us carefully, offered thoughtful legal advice, and liaised with the relevant departments efficiently. Thanks to their expertise and teamwork, the matter was resolved swiftly and smoothly. Truly outstanding service — highly recommended.

Rogers & Norton Limited

Thank you, Suraj! We’re thrilled to hear that Steve and Peter’s expertise and teamwork helped resolve such a challenging customs issue smoothly. Your kind words and recommendation mean a lot, thank you for taking the time to leave your feedback!

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Ameer

Company & Commercial

Ameer

Excellent service from Matthew Evans at Rogers & Norton Solicitors, Norwich. Professional, efficient, and very helpful throughout. Highly recommended

Rogers & Norton Limited

Thank you Ameer for your kind words! Matthew will be so pleased to hear your feedback. We're glad you found the service professional and helpful—it was a pleasure to assist you.

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Lucy

Housing & Property

Lucy

We wanted to use a local firm during our recent house sale and purchase and chose Rogers & Norton after hearing positive feedback about their service. David Percival provided us with the most outstanding service from start to finish. He was always professional, efficient and proactive in moving things along for us and always at the end of the phone or an email when needed. He made a generally stressful process so much easier and we cannot thank or recommend him highly enough.

Legal experts tagged in
this review

Rogers & Norton Limited

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our conveyancing services. Many thanks, Rogers & Norton Solicitors

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Reviews

4.7 /5 334 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Rogers & Norton Limited

The firm specialises in residential conveyancing and property transactions, with strengths in efficient case management, clear explanations of legal documents, and handling complex or time-sensitive exchanges. Clients value prompt, professional communication, calm reassurance during stressful moments, proactive problem-solving, and personalised, compassionate support. Staff are described as approachable, thorough, and attentive, often going the extra mile to keep clients informed and confidently guide them through the process.

professional
clear communication
responsive
efficient service
helpful staff
calming reassurance
thorough guidance
smooth transactions
friendly approach
highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Incredibly reassuring

Not only did they manage to see me quickly, but they were incredibly helpful and reassuring during what could have been an incredibly stressful time. The solicitor who handled my case, Natalie, was brilliant, explaining everything incredibly clearly, and guiding me through pages of legal documentation that appeared initially intimidating. Fantastic service, thank you.

from Rogers & Norton Limited

Thank you so much for your kind review. We know that legal documentation can feel incredibly daunting, so we are glad we could step in quickly to take that stress off your shoulders. Providing clear guidance and reassurance is exactly what we aim for, and we are delighted to hear that Natalie was brilliant in supporting you. We will be sure to pass your lovely feedback along to her. Thank you for choosing us, and please don't hesitate to reach out if you ever need our help again.

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Christine Chips

Verified
Housing & Property

Conveyancing

Amber was very professional and helpful. Responded to my e mails promptly.

Legal experts tagged in
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Reply by profile image of Amber Howarth

Amber Howarth from Rogers & Norton Limited

Dear Christine. Thank you for your kind feedback. We are pleased to hear that Amber was professional and helpful, and that she responded promptly to your emails. We really appreciate you taking the time to share your experience.

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Neil Farrow

Verified
Housing & Property

Auctions purchases

2 properties completed on time with little fuss.

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this review

Reply by profile image of Sue Bloomfield

Sue Bloomfield from Rogers & Norton Limited

Thank you, Neil, for your feedback. We’re pleased to hear both auction purchases completed on time and with minimal fuss.

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Molly Pocock

Verified
Housing & Property

Exceptional Service from Start to Finish

We can’t thank Amber enough for the incredible support throughout our house purchase. She was absolutely brilliant from beginning to end — professional, efficient, and always one step ahead. Everything ran so smoothly, and her clear communication made what could have been a stressful process feel calm and manageable. We always felt in safe hands, which made such a difference. We’re so grateful for all her hard work and wouldn’t hesitate to recommend her. Truly outstanding service — thank you, Amber!

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this review

Reply by profile image of Amber Howarth

Amber Howarth from Rogers & Norton Limited

Congratulations on your new home! We are so pleased to hear that Amber provided such incredible support and made the entire purchase feel calm and manageable for you. Being one step ahead is exactly the proactive service we aim for, and it is wonderful to know that her clear communication gave you such confidence. We will be sure to share your feedback and gratitude with Amber and the rest of the team.

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Christopher Pocock

Verified

Amber Howarth review

Couldn't have asked for better, she kept us well informed throughout the whole process. Made the military "help to Buy" process easy. She always made sure we had the relevant information and let us know if and when something needed doing. Couldn't recommend enough

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Reply by profile image of Amber Howarth

Amber Howarth from Rogers & Norton Limited

Thank you, Christopher, for your review. We’re pleased Amber Howarth kept you well informed throughout and made the Help to Buy process straightforward and manageable.

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Other Reviews

Profile image of kevin ryan

kevin ryan

kevin

Buying and selling a house is an arduous business. It sits just behind death, divorce and being outed as a friend of Jeffrey Epstein on the continuum of causal human horrors. It helps however if you have a calm and cool professional batting in your corner. In our case that professional was Claire Watson. Claire was always pleasant and professional and as she is so experienced with the alchemy of conveyancing and the magic of exchange and completion; that her authority and knowledge took much of the stress out of the process.. I'd have no qualms about using Rogers & Norton again and having Claire Watson as our guide.

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Profile image of Matt Watts

Matt Watts

Matt

We used Rogers & Norton for the conveyancing on our property purchase. Unfortunately, after completion we discovered several serious issues with the property that we believe should have been identified during the conveyancing process. What has been most disappointing is the lack of support since raising these concerns. Rather than helping us understand our position or discussing the issues constructively, we were effectively told we would need to spend thousands more in legal fees just to get advice on matters connected to their original work. The position we find ourselves in is incredibly stressful and frustrating. We feel let down by the service we received and disappointed by the unwillingness to assist once problems came to light.

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Stuart Carlisle

Stuart

I have used Rogers & Norton Solicitors on a number of occasions now when buying and selling property and I have had a very positive experience on all. They are very professional and I would highly recommend them.

Thank you, Stuart ! It was a pleasure working with you again , and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

0
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Profile image of Rhys

Rhys

Housing & Property

Rhys

Not the best experience, Roger and Norton handled the sale of my house. Steve Clarke was the person who was handling everything, however contact between myself and them was not great. Then when everything was completed I was without a house and with no money for 4 days as they missed the “payment” time to send it over. But not only did that slightly annoy me, I then had to pay extra to my mortgage company because Roger and Norton didn’t send the money to NatWest till the 18th even though the completion date as the 15th. Therefore I had to pay extra days interest. Not the best experience, I personally wouldn’t recommend or use them again.

Solicitors tagged in
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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused. Your feedback is crucial in helping us improve. Kind regards, Rogers & Norton Solicitors

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H

Housing & Property

A client

Great service once again by Kerry Dilks. Always calm and professional but with advice to make your sale exchange & complete when the bottom of the chain decide they want to change the plans at the last minute and delay everything by 2 months. With Kerry’s advice I held out on my original plan which was to complete before Christmas and despite a week of fraught conversations back and forth between everyone involved, the sale went through and I didn’t have to compromise unnecessarily and it didn’t cost anymore money (which it would have done if I’d have agreed to the last minute change of plans by the chain). Cannot recommend Kerry enough.

Solicitors tagged in
this review

A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

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