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Rogers & Norton Limited

5.0 | 56 Reviews 56 Reviews | Wills, Trusts & Probate
336 Total Company Reviews info icon Wills, Trusts & Probate | info icon 336 Total Company Reviews Wills, Trusts & Probate | info icon 336 Total Company Reviews

The Old Chapel, 5-7 Willow Lane, Norwich, Norfolk, NR2 1EU

Accepting new clients

The Old Chapel, 5-7 Willow Lane, Norwich, Norfolk, NR2 1EU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 598185

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Rogers & Norton Limited |
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Rogers & Norton Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Rogers & Norton Limited are accredited by

Cyber Essentials Certified accreditation awarded to Rogers & Norton Limited
Resolution First for Family Law accreditation awarded to Rogers & Norton Limited
The Law Society accreditation awarded to Rogers & Norton Limited

Description

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Rogers & Norton Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Rogers & Norton Limited are accredited by

Cyber Essentials Certified accreditation awarded to Rogers & Norton Limited
Resolution First for Family Law accreditation awarded to Rogers & Norton Limited
The Law Society accreditation awarded to Rogers & Norton Limited

Description

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Joe

Joe

Verified
Housing & Property

Excellent Experience

"Honestly could not have done this without Amber's help on a rather difficult and time consuming exchange. Without Amber's help, patience, humour and professionalism I believe this case would still be ongoing. "

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Tracey Warman

Verified
Wills, Trusts & Probate

Honest Review

"I can not recommend Roger’s & Norton enough the help and service that I received made my difficult time so much easier. I was kept very well informed of progress. Susan went above & beyond she was also very compassionate and very kind which is what you need when dealing with a loss of a loved one."

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Meet the team of Rogers & Norton Limited

Meet the team of Rogers & Norton Limited

Contact & Locations - Rogers & Norton Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Old Chapel, 5-7 Willow Lane, Norwich, Norfolk, NR2 1EU

Reviews

5.0 /5 56 Reviews
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Clients say

What clients say about Rogers & Norton Limited

The firm is highly praised for conveyancing and property transactions, including buying, selling, first-time purchases and more complex sales. Clients value its expertise, efficiency, thoroughness and ability to progress matters swiftly to completion, even under tight deadlines or challenging circumstances. Soft skills repeatedly highlighted include clear communication, prompt responses, patience, reassurance, professionalism and a friendly, personal approach. Clients also appreciate being kept well informed and feeling supported, confident and stress-free throughout the process.

Easy to deal
Prompt communication
Professional service
Clear explanations
Helpful support
Patient guidance
Efficient process
Kept updated
Stress-free experience
Went extra mile

ReviewSolicitors Review List

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John & Emma

Wills, Trusts & Probate

Excellent

Henry was professional, friendly and made us feel very comfortable when we met him to sign a declaration of trust. He went the extra mile to schedule our meeting at a time that worked with our jobs and replied to emails promptly. He gave clear and comprehensive answers to our questions. Overall he made our first in person meeting of a solicitor extremely positive.

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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that Henry made your experience so positive and that you felt comfortable and well supported throughout the process. We pride ourselves on providing a professional, approachable and responsive service, so it’s fantastic to know this came across. We’ll be sure to share your kind feedback with Henry. Thank you again for choosing our firm and we wish you all the best for the future.

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Lorraine middleton

Verified
Wills, Trusts & Probate

Appointing power of attorney and will

Never had to deal with a solicitor before so was a bit weary . Had a wonderful solicitor who put me at ease from the start everything was dealt with super quick and efficiently whith great ease . And so friendly too . Would deffinatly use again on future if needed

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from Rogers & Norton Limited

Thank you so much for your kind review, Lorraine. I’m very pleased we could put you at ease and handle your lasting power of attorney and will quickly, efficiently and with a friendly approach. It was a pleasure to help, and we’d be very happy to assist you again in the future should you need us. Your recommendation means a lot — thank you.

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Tracey Warman

Verified
Wills, Trusts & Probate

Honest Review

I can not recommend Roger’s & Norton enough the help and service that I received made my difficult time so much easier. I was kept very well informed of progress. Susan went above & beyond she was also very compassionate and very kind which is what you need when dealing with a loss of a loved one.

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Rogers & Norton Limited

Dear Tracey, Thank you for your feedback. We are deeply pleased to hear that Roger’s & Norton, and Susan in particular, provided compassionate, kind, and thorough support during such a difficult time. Your recommendation is greatly appreciated.

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Nicki B.

Verified
Wills, Trusts & Probate

Exceptional support and clear guidance

I’ve recently had the pleasure of working with Laura Rumsey at Rogers & Norton Solicitors and I cannot recommend her highly enough. She is exceptionally knowledgeable, professional, approachable and friendly, and has been a tremendous help to me in dealing with my late mother’s estate and providing clear probate advice. She inspires complete confidence from the outset, always offering clear, practical guidance and excellent communication. Her knowledgeable and supportive manner made everything much easier to navigate. It was also incredibly helpful to be able to book appointments at an office location convenient for me. Overall, she has been superb to deal with, and I’m very grateful for all her assistance.

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A representative from Rogers & Norton Limited responded to this review

Thank you so much, Niki! It means a lot to hear how well Laura supported you, and we’re truly grateful for your kind words. We’re glad she was able to make such a difference during a difficult time!

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Matt Harkness

Verified
Wills, Trusts & Probate

Excellent Service When We Really Needed It

Laura Rumsey at Rogers & Norton handled our parents' financial affairs for us in their final couple of years, and after their death, and she was an absolute credit to the company and the profession. We felt at all times that Laura treated our parents and us as people, not just a job to be done, and we are extremely grateful for that.

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Rogers & Norton Limited

Thank you, Matt! We’re so glad Laura could support you and your family with such care and professionalism throughout the Wills process — your kind words really mean a lot to us!

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Other Reviews

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Matt

Wills, Trusts & Probate

Matt

Huge thanks to Laura Rumsey for her help with our parents' financial affairs, both during their final years and afterwards. We really felt that Laura treated them like human beings, not just another job, and we are extremely grateful for her assistance.

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Rogers & Norton Limited

Thank you so much, Matt! It means a lot to hear how well Laura supported your family, and we’re truly grateful for your kind words. We’re glad she was able to make such a difference during a difficult time!

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Michael

Wills, Trusts & Probate

Michael

1st class service with first class personnel.

A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

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Bob

Housing & Property

Bob

I have used Rogers and Norton for several years now, for both business and domestic conveyancing, as well as writing my will. They have always been very efficient and professional, and will be my first choice solicitors in the future.

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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services and we look forward to acting for you again in the future. Many thanks, Rogers & Norton Solicitors

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cathysheldrick

cathysheldrick

From the outset, 2020 was not a good year for us! We had 2 deaths and resulting estates and house sales that needed legal management. Additionally we had another house sale and purchase. I will cover below our experiences of each R&N service. Estate Management headed by Laura Rumsey. The Will had been previously drawn up by R&N at the explicit wishes of my mother (the deceased) It was known it would be contentious in content and R&N had drafted a letter explaining the content signed by my mother to be sent to beneficiaries on her death, which in itself stopped any valid challenge. This in mind, Laura handled the communication with the beneficiaries professionally and with empathy. She obtained Probate, arranged valuations keeping us informed but we felt everything was being well controlled. The second death was unexpected, a Will hade been drawn up by the deceased himself. Paperwork was a mess, no audit trail of assets. Laura and her team reconstructed his affairs, which included shares, Isa's, premium bonds.... everything you can imagine, she handled Probate estate agents again, to bring the estate to satisfactory closure. This was all during the very difficult Covid lockdown period. Property Sales headed by Vikki Lambert. Vikki took up the gauntlet when Laura' s role ended, she managed both property sales efficiently and expediently handling correspondence from estate agents , ourselves and the purchasers. Both sales went through quickly and without problems. We were so impressed with her service that when our son decided to move house in London, we asked Vikki to handle that as well. She picked up some potential financial issues with the new property and flagged those up, but also chased non responsive Management companies successfully. Once more both sale and purchase was completed timeously and very much to our satisfaction. Finally..... hand on heart we recommend R&N unreservedly, both Estates/Wills/Probate and Conveyancing teams are competent and responsive - with them you we think you will be in safe hands!

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Joanne

Housing & Property

Joanne

I recently used Rogers and Norton to deal with a sale of property for my late mother in law's Estate, and separately for a purchase of a property for my Brother-in-law. Both transactions were handled professionally and we were kept informed of progress throughout the process. Both Steven, and his secretary Catherine were very approachable and we were very happy with the service we received. I wouldn't hesitate to recommend them, and will definitely use their services again myself, if the need arises.

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Reviews

4.9 /5 336 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Rogers & Norton Limited

The firm is highly praised for conveyancing and property transactions, including buying, selling, first-time purchases and more complex sales. Clients value its expertise, efficiency, thoroughness and ability to progress matters swiftly to completion, even under tight deadlines or challenging circumstances. Soft skills repeatedly highlighted include clear communication, prompt responses, patience, reassurance, professionalism and a friendly, personal approach. Clients also appreciate being kept well informed and feeling supported, confident and stress-free throughout the process.

Easy to deal
Prompt communication
Professional service
Clear explanations
Helpful support
Patient guidance
Efficient process
Kept updated
Stress-free experience
Went extra mile

ReviewSolicitors Review List

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Mary Pendered

Verified
Personal Injury

RTA

I was involved in an RTA and Hannah worked with me seeking compensation for the injuries I incurred. She was always supportive and attentive to every detail, there to contact if ever I had queries or needed further understanding of the process. I recommend her very highly.

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Nick Bond

Verified
Housing & Property

Sale of house

Little interaction need led really, where interaction was required everything was very organised and in hand.

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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to leave us a review. We’re pleased to hear that your house sale was handled smoothly and that everything was organised and kept in hand when your input was required. We appreciate your feedback and wish you all the best for the future.

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Anonymous

Verified
Housing & Property

A good experience

I’ve now instructed Amber in respect of three properties which in itself shows how easy she is to deal with and the service she provides. No hesitation in recommending her for conveyancing work.

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A representative from Rogers & Norton Limited responded to this review

Thank you for your kind review and for choosing Amber to assist you with your property transactions. Your continued trust in Amber and the firm means a great deal to us and we’re especially grateful for your recommendation. We’ll be sure to pass your lovely feedback on to Amber.

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John & Emma

Wills, Trusts & Probate

Excellent

Henry was professional, friendly and made us feel very comfortable when we met him to sign a declaration of trust. He went the extra mile to schedule our meeting at a time that worked with our jobs and replied to emails promptly. He gave clear and comprehensive answers to our questions. Overall he made our first in person meeting of a solicitor extremely positive.

Solicitors tagged in
this review

A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that Henry made your experience so positive and that you felt comfortable and well supported throughout the process. We pride ourselves on providing a professional, approachable and responsive service, so it’s fantastic to know this came across. We’ll be sure to share your kind feedback with Henry. Thank you again for choosing our firm and we wish you all the best for the future.

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Neil Buckenham

Verified
Housing & Property

House sale.

Amber who did my conveyancing was amazing. She was fast and kept me updated at every opportunity. No problem recommending her services.

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A representative from Rogers & Norton Limited responded to this review

Thank you so much for your fantastic review! We’re delighted to hear that you received such a fast service from Amber. We really appreciate your kind words and recommendation, and we’ll be sure to share your feedback with Amber and the wider team. Wishing you all the best in your new home!

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Other Reviews

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Douglas Dale

Douglas

Very competent, prompt and a good communicator.

A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to leave us a review. Providing clear and responsive support to our clients is very important to us, so it’s great to know this was your experience. We really appreciate your positive feedback and thank you for choosing our firm.

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Billy Lowe

Housing & Property

Billy

Amber provided excellent service and knowledge, which was great for me as a first time buyer. The whole process was stress-free. Thank you!

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A representative from Rogers & Norton Limited responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Amber's knowledge and support helped make your first home purchase a stress-free experience. On behalf of everyone at Rogers & Norton, congratulations on your new home.

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Oliver Griffen

Housing & Property

Oliver

We contacted Claire Watson to represent us after receiving recommendations to go with Claire specifically at Rogers & Norton. Claire was very thorough and guided us through what was a long process in the end for both selling and buying a property. At times we had to wait a while for replies due to Claire's busy workload, however when it mattered Claire communicated promptly to get everything over the line.

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A representative from Rogers & Norton Limited responded to this review

Thank you, Oliver! We're delighted to hear that Claire Watson provided an thorough service. It was a pleasure working with you, and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

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David Howe

David

Everything went well with my Sale and Purchase despite others invite chain

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

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kevin ryan

Housing & Property

kevin

Buying and selling a house is an arduous business. It sits just behind death, divorce and being outed as a friend of Jeffrey Epstein on the continuum of causal human horrors. It helps however if you have a calm and cool professional batting in your corner. In our case that professional was Claire Watson. Claire was always pleasant and professional and as she is so experienced with the alchemy of conveyancing and the magic of exchange and completion; that her authority and knowledge took much of the stress out of the process.. I'd have no qualms about using Rogers & Norton again and having Claire Watson as our guide.

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Claire Watson from Rogers & Norton Limited

Thank you so much for this brilliantly written and incredibly witty review, Kevin! You hit the nail on the head. The property market can truly feel like a gauntlet of causal human horrors, so we are absolutely delighted that Claire could act as your calm, cool, and steady anchor through it all. Navigating the complex alchemy of conveyancing and managing the final magic of exchange and completion requires a unique blend of deep authority, extensive knowledge, and an unfailingly pleasant demeanor. Knowing that Claire’s expertise successfully drained the stress right out of the experience for you means the world to us. Thank you for trusting us to guide you through the chaos, and we would be absolutely honored to stand in your corner again whenever you next decide to brave the market!

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