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Jane Brooks Law

4.8 | 26 Reviews 26 Reviews | Summary Judgment
1,058 Total Company Reviews info icon Summary Judgment | info icon 1,058 Total Company Reviews Summary Judgment | info icon 1,058 Total Company Reviews

13 St. Augustines Gate, Hedon, Hull, North Humberside, HU12 8EU

Accepting new clients

13 St. Augustines Gate, Hedon, Hull, North Humberside, HU12 8EU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 561799

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Jane Brooks Law Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Jane Brooks Law are accredited by

The Law Society accreditation awarded to Jane Brooks Law
Conveyancing Quality Scheme accreditation awarded to Jane Brooks Law
Trading names:
Jane Brooks Law

Description

Jane Brooks Law was built on the belief that there was a need for a modern company with traditional values. Since establishing the business in 2007, we have expanded across Hull and the East Riding of Yorkshire, with offices located in Hedon, Cottingham and Hull. Jane Brooks Law promote high standards and professionalism in the work we do and can assist you with Residential Conveyancing, Commercial Conveyancing, Private Client work (including Wills, Probate, Inheritance tax advice, Trusts, Lasting Powers of Attorney, Deputyship and Court of Protection Orders), Business Advice and other ad-hoc services (including ID certification and Statutory Declarations). Our commitment to providing a dependable and friendly tailored service, offering clients an exceptional service standard is proven in our accreditation with the Conveyancing Quality Scheme (CQS).

Rankings by area of expertise

The rankings below show the areas of expertise that Jane Brooks Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Jane Brooks Law Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Jane Brooks Law are accredited by

The Law Society accreditation awarded to Jane Brooks Law
Conveyancing Quality Scheme accreditation awarded to Jane Brooks Law
Trading names:
Jane Brooks Law

Description

Jane Brooks Law was built on the belief that there was a need for a modern company with traditional values. Since establishing the business in 2007, we have expanded across Hull and the East Riding of Yorkshire, with offices located in Hedon, Cottingham and Hull. Jane Brooks Law promote high standards and professionalism in the work we do and can assist you with Residential Conveyancing, Commercial Conveyancing, Private Client work (including Wills, Probate, Inheritance tax advice, Trusts, Lasting Powers of Attorney, Deputyship and Court of Protection Orders), Business Advice and other ad-hoc services (including ID certification and Statutory Declarations). Our commitment to providing a dependable and friendly tailored service, offering clients an exceptional service standard is proven in our accreditation with the Conveyancing Quality Scheme (CQS).

Rankings by area of expertise

The rankings below show the areas of expertise that Jane Brooks Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Charlotte M

Charlotte M

Verified
Housing & Property

Friendly, helpful & informative!

"Harry has been a real anchor through a long buying process, not through any fault of his/Jane Brooks. He’s communicated with me throughout being friendly and helpful to a lot of questions I’ve asked. Thanks Harry!!"

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Gabrielle

Verified
Housing & Property

Positive experience

"We’ve had an excellent experience with our solicitor Lindsay throughout what has been a lengthy and at times complex chain. Communication has always been clear and responsive, and we’ve really appreciated the patience and reassurance provided during some challenging moments."

Legal experts tagged in
this review

Meet the team of Jane Brooks Law

Contact & Locations - Jane Brooks Law

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

13 St. Augustines Gate, Hedon, Hull, North Humberside, HU12 8EU

Reviews

4.8 /5 26 Reviews
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Clients say

What clients say about Jane Brooks Law

Specialisms: conveyancing (buying, selling, leasehold and new-build transactions), wills and probate, mortgage transfers and general residential property work; noted for efficient, knowledgeable and cost‑competitive service. Client‑valued soft skills: clear, regular communication and updates, responsiveness, professionalism, patience and reassurance, approachability and empathy. Teams are described as helpful, supportive and proactive, making complex or stressful moves smooth and straightforward and earning strong recommendations and repeat instructions.

Clear communication
Responsive team
Helpful staff
Professional service
Efficient process
Friendly approach
Timely updates
Knowledgeable staff
Good value
Supportive guidance

ReviewSolicitors Review List

Profile image of Allison Bird

Allison Bird

Verified

Excellent service

We couldn’t have been more pleased with the service we received. The whole buying & selling process went smoothly & speedily. Courtney was always very pleasant & helpful

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0
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Anonymous

Verified
Housing & Property

Came together in the end

I found JBL to be slow and uncommunicative until the very end of the process (sale and purchase). There were outstanding actions relating to our purchase that I don’t feel were chased up and followed through enough which resulted in delays and complications for the chain below us. Only after logging a complaint did this seem to improve and even though the complaint did not find any issues (though this was conducted in-house), the process and communication improved ten-fold after we expressed our dissatisfaction.

0
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Anonymous

Verified
Housing & Property

Selling

Very good. Smooth transition. Very helpful and friendly.

Legal experts tagged in
this review

Reply by profile image of Laura J Gibb

Laura J Gibb

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Sanders family

Verified
Housing & Property

Outstanding service

Courtney worked tirelessly on our sale & purchase, despite many complications. We were kept regularly informed & felt we could call any time to discuss things as we needed to. Courtney has worked to not only provide excellent legal services but also her upmost to reassure us during the ups and downs associated with this process. We wish her all the best.

Legal experts tagged in
this review

Brooks Law Limited

Thank you so much, Sanders family! We’re delighted that Courtney could provide both excellent legal support and reassurance throughout your sale and purchase. Your kind words mean a lot, and we’ll be sure to pass them on to her!

0
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Profile image of Fred Owen

Fred Owen

Verified
Housing & Property

Great service -great local firm

JBLL handled our sale and purchase. They where easy to get hold of, happy to support and explain the process which can be daunting. They kept us fully up to date with the whole process throughout. I strongly recommend this local firm, with local people who understand the local area.

Legal experts tagged in
this review

Brooks Law Limited

Thank you for your review, Fred. We’re glad our team could make the process clear and stress-free, and we appreciate your recommendation.

0
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Other Reviews

Profile image of Liam

Liam

Liam

Got the job done eventually but disappointed with the experience. Spelling error in the introductory pack and even an error in the contract itself. Only realised when I pointed it out to them. Unable to properly explain something to me over the phone even after the person on the other end asked a colleague what something meant and eventually I had to Google it myself where I found the answer in less than a minute. Would never use again and have recommended friends avoid.

A representative from Brooks Law Limited responded to this review

Jane Brooks Law are sorry to hear that you are disappointed with the experience. Please feel free to contact our office on 01482 893366 to discuss matters further. JBL Team

0
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Adam

Adam

After having bad experiences from two other solicitor firms in the past I wanted to try another firm that while local also offered a fair quote too. As this was a COMMERCIAL matter it was Paul Harrison that dealt with it and his assistant. The communication and updates were great and the speed backed by efficiency was impressive, all unlike nothing I have experienced in the past. I am happy that I have found a good company to re-use and that also charged at the end exactly what they quoted for at the beginning! I therefor would have no hesitation in recommending them to others and would urge anyone that may get quoted slightly less by anyone else to think about true value for money versus a firm that could act in the opposite manor which would end up costing more in the long run through mistakes, delays or creeping costs during the process.

A representative from Brooks Law Limited responded to this review

Thanks Adam, great to hear that and thank you for taking the time to review us. Good luck in your new venture.

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Paul

Paul

Good personal service, have a good grasp of both domestic and commercial practice. Friendly staff

A representative from Brooks Law Limited responded to this review

Thank you for your kind review. JBL Team

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Reviews

4.8 /5 1058 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Jane Brooks Law

Specialisms: conveyancing (buying, selling, leasehold and new-build transactions), wills and probate, mortgage transfers and general residential property work; noted for efficient, knowledgeable and cost‑competitive service. Client‑valued soft skills: clear, regular communication and updates, responsiveness, professionalism, patience and reassurance, approachability and empathy. Teams are described as helpful, supportive and proactive, making complex or stressful moves smooth and straightforward and earning strong recommendations and repeat instructions.

Clear communication
Responsive team
Helpful staff
Professional service
Efficient process
Friendly approach
Timely updates
Knowledgeable staff
Good value
Supportive guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Very good service

Very helpful. We are first time buyers and they made everything run very smoothly.

Legal experts tagged in
this review

0
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Anonymous

Verified

Buying house

Thanks for everyone in your office ,,good and hard working

Legal experts tagged in
this review

0
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Ian Porter

Verified

Sale of house

Good communication and updates, which are important for me. Help to buy 1 and to sell 2 so far. Thank you Harry

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this review

0
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Profile image of Anonymous

Anonymous

Verified

First time buyers

Our experience with Natasha and her team couldn’t have been better, we are first time buyers and the process has been so smooth and quick due to effective and efficient communication, we will be sure to use Jane Brooks Law if needed in the future

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Sonnie Watson

Verified

Brilliant experience

Thankyou Harry for your assistance these last few months. Harry answered all queries and questions in depth. Couldn’t thank him enough for all his help and for being so fab throughout buying our first home!

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Other Reviews

Profile image of MJ

MJ

A client

Tried to contact them and they said they could assist so will give me a call back, called them again and they said will ring me back, but few days latet never received any email or call back. Just a total waste of time

0
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Profile image of Robert Ellison

Robert Ellison

Housing & Property

Robert

Excellent Service provided by Lindsay and Hollie. Very helpful, friendly and professional. Had regular updates and great communication. I would highly recommend using Jane Brooks Law.

Reply by profile image of Laura J Gibb

Laura J Gibb

Thank you for choosing Jane Brooks Law and for your and feedback. All the best, JBL Team

0
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Profile image of Caroline Coxon

Caroline Coxon

Housing & Property

Caroline

Excellent Service provided by Diane, Joe & the team. All extremely helpful, friendly and professional. Diane went the extra mile to understand my situation and she really put me at ease. I would highly recommend. I can’t fault the service at all.

Reply by profile image of Laura J Gibb

Laura J Gibb

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Phil

Phil

Housing & Property

Phil

Three stars as most rentals, own home and will went smoothly ( used mainly Hedon office as still living East Hull then ). Last rental property different ballgame. Being the buyer, I was initially sent the seller's pack resulting in delay. After 3months++ final completion. Admitting solicitor picked up a slight issue from seller's side. Been told to be patient for title/ deeds.... normally issued at completion. Regularly enquiring about updates... finally to receive documents, name correct but incorrect address. ... Again off to Cottingham office for rectification. My last rental property dealings with them weren't the best in my opinion.

Reply by profile image of Laura J Gibb

Laura J Gibb

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

0
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Profile image of Elisha

Elisha

Housing & Property

Elisha

I couldn’t recommend this firm enough. I have just recently completed on my second sale and purchase and have used Paul Harrison both times, and should I ever sell or purchase again I will without a doubt instruct him again. I have recommended at least 3 other friends who have also used Paul and have been extremely happy. My purchase took a while due to no fault on our end and Paul was always actively chasing up the other solicitors despite his busy case load, it didn’t ever feel like I was a hassle whenever I did email and was always able to give me advice and recommendations when needed. Nicky.c who sorted the completion was also really easy to contact and would always respond to queries quickly. Thank you again!

Solicitors tagged in
this review

Brooks Law Limited

Thank you for your wonderful review, Elisha. We're thrilled Paul and Nicky could provide such attentive, reliable support, and we truly appreciate your recommendations.

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