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Milners

4.9 | 238 Reviews 238 Reviews | Housing & Property
411 Total Company Reviews info icon Housing & Property | info icon 411 Total Company Reviews Housing & Property | info icon 411 Total Company Reviews

11a Princes Square, Harrogate, North Yorkshire, HG1 1ND

Accepting new clients

11a Princes Square, Harrogate, North Yorkshire, HG1 1ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 632137

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Milners Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
Close Thornton

Description

Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Milners Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
Close Thornton

Description

Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Milners

Meet the team of Milners

Contact & Locations - Milners

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

11a Princes Square, Harrogate, North Yorkshire, HG1 1ND

Reviews

4.9 /5 238 Reviews
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Rating

Review Source

Clients say

What clients say about Milners

The firm specialises in conveyancing, residential and commercial property (sales, purchases, leases), wills and probate, dispute resolution and regulatory matters. Clients praise strong technical expertise, efficiency and attention to detail that secures timely outcomes. Valued soft skills include clear, prompt communication, patience, empathy and approachability; teams are described as proactive, supportive and professional, providing reassurance during stressful or complex cases and going above and beyond to achieve favourable results.

Excellent communication
Professional service
Timely responses
Highly knowledgeable
Very supportive
Attention to detail
Efficient handling
Friendly staff
Patient guidance
Reliable recommendations

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Amazing team at milners!

Chanelle and Angela have been really helpful throughout the home buying process, Chanelle explained everything and ensured it was a smooth process. Any questions or queries I had they both responded in a timely manner and managed to make the process so simple and easy for me to understand as a first time buyer.

Legal experts tagged in
this review

A representative from Milners responded to this review

We are really pleased to hear that your first experience of buying a property went so well, with Chanelle and Angela's care and guidance. Wishing you every happiness in your new home.

0
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F. Wilson

Verified
Housing & Property

First-class conveyance support

I had a great experience with Close Thornton/Milners through Sarah. Both the sale of my house & purchase of another were handled with outstanding efficiency and promptness. Communication with myself, estate agents and other legal firms was excellent, and paralegal Jessica held everything together wonderfully. I couldn’t have been happier with their work.

Legal experts tagged in
this review

A representative from Milners responded to this review

Thank you for leaving a review, we are delighted to see how happy you are with the service, and have passed your kind words onto Sarah and Jessica.

0
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Sally Evans

Verified
Housing & Property

Excellent conveyancing

Sarah was the best conveyancer I have ever had, she was, at all times, professional and helpful. I was kept informed at every step of the way and communication was excellent. I would not hesitate to recommend her.

Legal experts tagged in
this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review Sally, much appreciated. We have passed your kind words onto Sarah.

0
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Ian & Gemma

Verified
Dispute Resolution

Excellent Service to counter NHBC settlement

The team at Milners Solicitors, especially Giles Ward have been professional, hard working, customer focused and knowledgable in providing support to represent us against NHBC on a pay out to repair my property. After over 2 years of no real progress we were referred to Giles Ward, who listened to our long term concerns regarding our poor service from NHBC, was professional throughout, and provided clear advice and support to achieve a very satisfactory result in a very short time period. I can't recommend the team enough. Highly recommend. Thanks

Solicitors tagged in
this review

A representative from Milners responded to this review

We're really pleased to hear how happy you are with Giles' service, thanks for leaving a review.

0
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Phil Crowther

Verified
Commercial Property

Great Service

A quick message that your team of solicitors are brilliant! Charlotte and Sarah are completing a property transaction for us and have made the process so easy for us. Nothings a problem for ether of them and they work fast too. Thanks again 🙏

Solicitors tagged in
this review

A representative from Milners responded to this review

Thank you for taking the time to leave a review, much appreciated.

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Other Reviews

Profile image of Annie Snowden

Annie Snowden

Housing & Property

Annie

I can’t recommend Milners - Close Thornton Solicitors highly enough! They provided an outstanding service when helping my 18-year-old son purchase his first home, taking him from offer to completion in just 11 weeks! From the very beginning, their team was professional, efficient, and incredibly supportive. They kept us informed at every stage, explained everything clearly, and were always quick to respond to any questions we had. What really stood out was how smoothly they managed the entire process—something that can often feel overwhelming, especially for a first-time buyer. They made my son feel confident and reassured throughout, which meant a lot as this was such a big milestone for him. Their dedication and attention to detail ensured everything stayed on track and completed within an impressive timeframe. We’re extremely grateful for their hard work and wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive solicitor. Thank you for making this such a positive and stress-free experience!

Solicitors tagged in
this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated. Wishing your son every happiness in his first home.

0
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Neil Speakman

Commercial Property

Neil

I have been using Andrew for a number of years now and I have always found him to be extremely helpful, professional and easy to deal with. His communication is excellent – he explains things clearly and keeps you well informed throughout the process. Everything is handled promptly and within agreed timeframes, which gives real peace of mind. I would highly recommend Andrew to anyone looking for a reliable and approachable solicitor.

Solicitors tagged in
this review

Thank you for taking the time to leave a review, we are delighted to see how happy you are with Andrew's work.

0
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Amy

Amy

We recently worked with Donna on the sale of our house and couldn’t be happier with the service we received. From start to finish, they were incredibly efficient, responsive, and always on the ball. Nothing ever felt like too much trouble! What really stood out to us was the level of reassurance and support we were given, especially during times when things slowed down or felt uncertain. Donna was always there to explain, chase things up when needed, and keep us informed, which made a huge difference to our peace of mind. We’re so grateful for the clear communication throughout the whole process. We’re now working with Donna again on the purchase of our new home and feel completely happy and relaxed knowing we’re in such good hands. Would recommend to anyone looking for a solicitor you can trust to get the job done smoothly and with care!

A representative from Milners responded to this review

Thank you for taking the time to leave such a glowing review, we're delighted to hear how happy you are with Donna's service. Wishing you every happiness in your new home.

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Steven

Housing & Property

Steven

Excellent team responsive and helpful

Legal experts tagged in
this review

A representative from Milners responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Allan

Allan

John completed our conveyancing when we sold our property. It was never going to be simple as we live in Canada and secondly it was a listed building but throughout John has dealt with the whole process with total professionalism. Communication & advise were on the ball even when I’m sure we drove him up the wall with our constant flow of emails and questions, but he got us there in the end Thank you and would highly recommend

A representative from Milners responded to this review

Thank you for taking the time to leave such a great review for John, we will be sure to pass on your kind words.

0
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Reviews

4.9 /5 411 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Milners

The firm specialises in conveyancing, residential and commercial property (sales, purchases, leases), wills and probate, dispute resolution and regulatory matters. Clients praise strong technical expertise, efficiency and attention to detail that secures timely outcomes. Valued soft skills include clear, prompt communication, patience, empathy and approachability; teams are described as proactive, supportive and professional, providing reassurance during stressful or complex cases and going above and beyond to achieve favourable results.

Excellent communication
Professional service
Timely responses
Highly knowledgeable
Very supportive
Attention to detail
Efficient handling
Friendly staff
Patient guidance
Reliable recommendations

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Corporate Law

Stacey was a huge support

I can’t thank Stacey enough! She took on my case at the absolute last minute and went above and beyond by supporting me even on her day off. Thanks to her help, I finally have a clear understanding of my position and feel completely confident about my next steps. Very grateful.

Solicitors tagged in
this review

A representative from Milners responded to this review

Thank you for leaving a review, much appreciated, we're really pleased to see how happy you are with Stacey's service.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Amazing team at milners!

Chanelle and Angela have been really helpful throughout the home buying process, Chanelle explained everything and ensured it was a smooth process. Any questions or queries I had they both responded in a timely manner and managed to make the process so simple and easy for me to understand as a first time buyer.

Legal experts tagged in
this review

A representative from Milners responded to this review

We are really pleased to hear that your first experience of buying a property went so well, with Chanelle and Angela's care and guidance. Wishing you every happiness in your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of F. Wilson

F. Wilson

Verified
Housing & Property

First-class conveyance support

I had a great experience with Close Thornton/Milners through Sarah. Both the sale of my house & purchase of another were handled with outstanding efficiency and promptness. Communication with myself, estate agents and other legal firms was excellent, and paralegal Jessica held everything together wonderfully. I couldn’t have been happier with their work.

Legal experts tagged in
this review

A representative from Milners responded to this review

Thank you for leaving a review, we are delighted to see how happy you are with the service, and have passed your kind words onto Sarah and Jessica.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sally Evans

Sally Evans

Verified
Housing & Property

Excellent conveyancing

Sarah was the best conveyancer I have ever had, she was, at all times, professional and helpful. I was kept informed at every step of the way and communication was excellent. I would not hesitate to recommend her.

Legal experts tagged in
this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review Sally, much appreciated. We have passed your kind words onto Sarah.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ian & Gemma

Ian & Gemma

Verified
Dispute Resolution

Excellent Service to counter NHBC settlement

The team at Milners Solicitors, especially Giles Ward have been professional, hard working, customer focused and knowledgable in providing support to represent us against NHBC on a pay out to repair my property. After over 2 years of no real progress we were referred to Giles Ward, who listened to our long term concerns regarding our poor service from NHBC, was professional throughout, and provided clear advice and support to achieve a very satisfactory result in a very short time period. I can't recommend the team enough. Highly recommend. Thanks

Solicitors tagged in
this review

A representative from Milners responded to this review

We're really pleased to hear how happy you are with Giles' service, thanks for leaving a review.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of John Whitwell

John Whitwell

Commercial Property

John

Andrew Little of Milners Malton was of great help in sorting out the adoption by the council of the access road to our veterinary clinic in Kirkbymoorside. A very professional service with excellent communication. I wouldn't hesitate to use Andrew and Milners again and would highly recommend their services.

Solicitors tagged in
this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated.

0
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Michael Heald

Commercial Property

Michael

Impeccable service from the outset. Prompt replies, quick call backs and always easy to reach on the phone. Just what you want. I only have great things to say about Andrew and April, true professionals. Thank you.

Solicitors tagged in
this review

Thank you so much for taking the time to leave a review, much appreciated. We have passed your kind words onto Andrew and April.

0
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Amotherby Business Centre

Commercial Property

Amotherby

Andrew is very helpful with clear advice and stuck to deadlines. Would recommend for commercial needs

Solicitors tagged in
this review

Thank you for taking the time to leave a review, much appreciated!

0
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Gary Heppinstall

Commercial Property

Gary

Andrew was so knowledgeable and advised throughout the whole commercial lease process. His response rate was excellent and he was always at hand to answer any queries either by phone or teams calls. Would use again without hesitation. 10/10

Solicitors tagged in
this review

A representative from Milners responded to this review

Thank you for the kind words Gary, we're delighted to see how pleased you are with Andrew's work.

0
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Profile image of Annie Snowden

Annie Snowden

Housing & Property

Annie

I can’t recommend Milners - Close Thornton Solicitors highly enough! They provided an outstanding service when helping my 18-year-old son purchase his first home, taking him from offer to completion in just 11 weeks! From the very beginning, their team was professional, efficient, and incredibly supportive. They kept us informed at every stage, explained everything clearly, and were always quick to respond to any questions we had. What really stood out was how smoothly they managed the entire process—something that can often feel overwhelming, especially for a first-time buyer. They made my son feel confident and reassured throughout, which meant a lot as this was such a big milestone for him. Their dedication and attention to detail ensured everything stayed on track and completed within an impressive timeframe. We’re extremely grateful for their hard work and wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive solicitor. Thank you for making this such a positive and stress-free experience!

Solicitors tagged in
this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated. Wishing your son every happiness in his first home.

0
Collected on: Google collection source logo

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