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Milners

4.9 | 230 Reviews 230 Reviews | Structural Defects
400 Total Company Reviews info icon Structural Defects | info icon 400 Total Company Reviews Structural Defects | info icon 400 Total Company Reviews

11a Princes Square, Harrogate, North Yorkshire, HG1 1ND

Accepting new clients

11a Princes Square, Harrogate, North Yorkshire, HG1 1ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 632137

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Milners Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
Close Thornton

Description

Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Milners Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
Close Thornton

Description

Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Milners

Meet the team of Milners

Contact & Locations - Milners

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

11a Princes Square, Harrogate, North Yorkshire, HG1 1ND

Reviews

4.9 /5 230 Reviews
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Rating

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Clients say

What clients say about Milners

The firm specialises in conveyancing, wills and estate planning, commercial and residential property, remortgages, settlement and redundancy agreements, and regulatory/transactional work. Clients praise strong technical expertise, attention to detail and efficient, thorough case management. Valued soft skills include clear communication, responsiveness, professionalism, patience, empathy and a friendly, approachable manner; clients highlight proactive support, strategic advice and dedication to achieving good outcomes while making complex processes straightforward and reassuring.

Responsive communication
Professional conduct
Thorough attention
Helpful guidance
Knowledgeable staff
Friendly approach
Timely completion
Clear advice
Reliable service
Proactive support

ReviewSolicitors Review List

Profile image of A Faye

A Faye

Housing & Property

Highly recommend!

I cannot recommend Chanelle highly enough. She guided me through every stage of purchasing my home with professionalism, patience, and genuine care. She was always available to answer questions, explain things clearly, and provide reassurance when needed. Her attention to detail and dedication made the entire conveyancing process as smooth and stress-free as possible and her communication was excellent throughout. Thank you for all your hard work and support Chanelle. I would highly recommend her to anyone looking for conveyancing services and will certainly be recommending her to friends and family.

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A representative from Milners responded to this review

Thank you for taking the time to leave a review, we're really pleased to see how happy you are with the service. Wishing you every happiness in your new home.

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Martyn Lord

Verified
Housing & Property

Excellent service

Excellent service & communication from John, Rachel & team I would highly recommend John to anybody

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A representative from Milners responded to this review

Thanks very much for leaving a review, we appreciate it.

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Eva

Verified
Housing & Property

Great experience!

The biggest thank you for all John’s help throughout the process of me being a house, he made a very scary experience as a first time buyer, super easy for me and I appreciate it! You hear horror stories about solicitors when buying a house but I had very quick responses and so much help! I highly recommend Milners Solicitors to anyone! Thanks again!!

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this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review, wishing you every happiness in your new home!

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ANDY ROSS

Verified
Housing & Property

House move

John Robson at Milners has been fantastic with my house move. Very thorough Very professional Good at keeping in contact Answered all my questions Highly recommend

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A representative from Milners responded to this review

Thanks for taking the time to leave a review, we have passed your kind words onto John.

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James Hope

Verified
Housing & Property

Excellent conveyancing

John Robson, assisted by his colleagues, was incredibly painstaking throughout the whole conveyancing period of buying a flat in London. I’d found him through my union Equity and his costs were very reasonable for a lot of work! Not only was John very friendly, his attention to detail was excellent, particularly with things which weren’t completely straightforward, so we felt in very safe hands throughout. We would definitely recommend him and Milners.

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this review

A representative from Milners responded to this review

Thanks for your review James, we have passed your kind words onto John and the team, Wishing you every happiness in your new home!

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Other Reviews

Profile image of Annie Snowden

Annie Snowden

Housing & Property

Annie

I can’t recommend Milners - Close Thornton Solicitors highly enough! They provided an outstanding service when helping my 18-year-old son purchase his first home, taking him from offer to completion in just 11 weeks! From the very beginning, their team was professional, efficient, and incredibly supportive. They kept us informed at every stage, explained everything clearly, and were always quick to respond to any questions we had. What really stood out was how smoothly they managed the entire process—something that can often feel overwhelming, especially for a first-time buyer. They made my son feel confident and reassured throughout, which meant a lot as this was such a big milestone for him. Their dedication and attention to detail ensured everything stayed on track and completed within an impressive timeframe. We’re extremely grateful for their hard work and wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive solicitor. Thank you for making this such a positive and stress-free experience!

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A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated. Wishing your son every happiness in his first home.

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Neil Speakman

Commercial Property

Neil

I have been using Andrew for a number of years now and I have always found him to be extremely helpful, professional and easy to deal with. His communication is excellent – he explains things clearly and keeps you well informed throughout the process. Everything is handled promptly and within agreed timeframes, which gives real peace of mind. I would highly recommend Andrew to anyone looking for a reliable and approachable solicitor.

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Thank you for taking the time to leave a review, we are delighted to see how happy you are with Andrew's work.

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Amy

Amy

We recently worked with Donna on the sale of our house and couldn’t be happier with the service we received. From start to finish, they were incredibly efficient, responsive, and always on the ball. Nothing ever felt like too much trouble! What really stood out to us was the level of reassurance and support we were given, especially during times when things slowed down or felt uncertain. Donna was always there to explain, chase things up when needed, and keep us informed, which made a huge difference to our peace of mind. We’re so grateful for the clear communication throughout the whole process. We’re now working with Donna again on the purchase of our new home and feel completely happy and relaxed knowing we’re in such good hands. Would recommend to anyone looking for a solicitor you can trust to get the job done smoothly and with care!

A representative from Milners responded to this review

Thank you for taking the time to leave such a glowing review, we're delighted to hear how happy you are with Donna's service. Wishing you every happiness in your new home.

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Steven

Housing & Property

Steven

Excellent team responsive and helpful

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A representative from Milners responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Allan

Allan

John completed our conveyancing when we sold our property. It was never going to be simple as we live in Canada and secondly it was a listed building but throughout John has dealt with the whole process with total professionalism. Communication & advise were on the ball even when I’m sure we drove him up the wall with our constant flow of emails and questions, but he got us there in the end Thank you and would highly recommend

A representative from Milners responded to this review

Thank you for taking the time to leave such a great review for John, we will be sure to pass on your kind words.

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Reviews

4.9 /5 400 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Milners

The firm specialises in conveyancing, wills and estate planning, commercial and residential property, remortgages, settlement and redundancy agreements, and regulatory/transactional work. Clients praise strong technical expertise, attention to detail and efficient, thorough case management. Valued soft skills include clear communication, responsiveness, professionalism, patience, empathy and a friendly, approachable manner; clients highlight proactive support, strategic advice and dedication to achieving good outcomes while making complex processes straightforward and reassuring.

Responsive communication
Professional conduct
Thorough attention
Helpful guidance
Knowledgeable staff
Friendly approach
Timely completion
Clear advice
Reliable service
Proactive support

ReviewSolicitors Review List

Profile image of A Faye

A Faye

Housing & Property

Highly recommend!

I cannot recommend Chanelle highly enough. She guided me through every stage of purchasing my home with professionalism, patience, and genuine care. She was always available to answer questions, explain things clearly, and provide reassurance when needed. Her attention to detail and dedication made the entire conveyancing process as smooth and stress-free as possible and her communication was excellent throughout. Thank you for all your hard work and support Chanelle. I would highly recommend her to anyone looking for conveyancing services and will certainly be recommending her to friends and family.

Legal experts tagged in
this review

A representative from Milners responded to this review

Thank you for taking the time to leave a review, we're really pleased to see how happy you are with the service. Wishing you every happiness in your new home.

0
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Profile image of Kennady Izabella May

Kennady Izabella May

Verified
Employment

Employment

I cannot thank my Simon & Kate enough for the professionalism, dedication and support they provided throughout what has been an extremely difficult and lengthy process. From the outset, they took the time to listen, understand the complexity of my case and ensure that my concerns were taken seriously. Throughout the matter, I was kept informed, provided with clear advice and always felt that my best interests were being represented. The case involved a significant amount of documentation, investigation material and correspondence spanning several years. Despite this, the team remained thorough, patient and highly professional, taking the time to explain each stage of the process and ensuring I fully understood my options before any decisions were made. What stood out most was their commitment to achieving a fair outcome whilst also recognising the personal impact the situation had on me. Their attention to detail, strategic advice and willingness to challenge issues when necessary gave me confidence during a period when I often felt overwhelmed by the process. I am incredibly grateful for their hard work, expertise and support. The outcome achieved would not have been possible without their guidance and dedication. I would have no hesitation in recommending them to anyone seeking professional, compassionate and highly effective legal representation. Thank you for everything.

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this review

A representative from Milners responded to this review

Thanks for leaving a review, we're delighted to see how happy you are with Simon and Kate's service.

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Martyn Lord

Verified
Housing & Property

Excellent service

Excellent service & communication from John, Rachel & team I would highly recommend John to anybody

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A representative from Milners responded to this review

Thanks very much for leaving a review, we appreciate it.

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Anonymous

Verified
Employment

Redundancy Advice

Great service, on the ball and very professional. Wouldn't hesitate recommending.

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Thanks for taking the time to leave a review, much appreciated.

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Karen

Verified
Employment

Open and honest advice

Thank you Simon and Kate for your help with my redundancy settlement agreement. I fully appreciated you open and honest advice, making it easy for me to agree settlement terms. Kate, special thanks to you for your prompt communication making the whole process hassle free.

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A representative from Milners responded to this review

Thanks for your kind words, we're really pleased that we could help you with your redundancy settlement agreement.

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Other Reviews

Profile image of Michael Heald

Michael Heald

Commercial Property

Michael

Impeccable service from the outset. Prompt replies, quick call backs and always easy to reach on the phone. Just what you want. I only have great things to say about Andrew and April, true professionals. Thank you.

Solicitors tagged in
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Thank you so much for taking the time to leave a review, much appreciated. We have passed your kind words onto Andrew and April.

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Amotherby Business Centre

Commercial Property

Amotherby

Andrew is very helpful with clear advice and stuck to deadlines. Would recommend for commercial needs

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Thank you for taking the time to leave a review, much appreciated!

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Gary Heppinstall

Commercial Property

Gary

Andrew was so knowledgeable and advised throughout the whole commercial lease process. His response rate was excellent and he was always at hand to answer any queries either by phone or teams calls. Would use again without hesitation. 10/10

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A representative from Milners responded to this review

Thank you for the kind words Gary, we're delighted to see how pleased you are with Andrew's work.

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Annie Snowden

Housing & Property

Annie

I can’t recommend Milners - Close Thornton Solicitors highly enough! They provided an outstanding service when helping my 18-year-old son purchase his first home, taking him from offer to completion in just 11 weeks! From the very beginning, their team was professional, efficient, and incredibly supportive. They kept us informed at every stage, explained everything clearly, and were always quick to respond to any questions we had. What really stood out was how smoothly they managed the entire process—something that can often feel overwhelming, especially for a first-time buyer. They made my son feel confident and reassured throughout, which meant a lot as this was such a big milestone for him. Their dedication and attention to detail ensured everything stayed on track and completed within an impressive timeframe. We’re extremely grateful for their hard work and wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive solicitor. Thank you for making this such a positive and stress-free experience!

Solicitors tagged in
this review

A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated. Wishing your son every happiness in his first home.

0
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James

Commercial Property

James

I’ve dealt with Andrew Little on agricultural and residential sales and purchases, and he operates in a professional manner, promptly and with good attention to detail. Would highly recommend

Solicitors tagged in
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Thanks very much for taking the time to leave a review for Andrew, much appreciated.

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