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Harrowells Limited

4.9 | 35 Reviews 35 Reviews | Commercial Property
255 Total Company Reviews info icon Commercial Property | info icon 255 Total Company Reviews Commercial Property | info icon 255 Total Company Reviews

Easingwold, Market Place, York, North Yorkshire, YO61 3AB

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Easingwold, Market Place, York, North Yorkshire, YO61 3AB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 619418

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Harrowells Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Harrowells Limited
The Law Society accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk. Please note that our Easingwold office closes between 1pm and 2pm over the lunchtime period.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Harrowells Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Harrowells Limited
The Law Society accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk. Please note that our Easingwold office closes between 1pm and 2pm over the lunchtime period.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Harrowells Limited

Contact & Locations - Harrowells Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Easingwold, Market Place, York, North Yorkshire, YO61 3AB

Reviews

4.9 /5 35 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Harrowells Limited

The firm specialises in wills, probate, estate planning (including trusts and lasting powers of attorney), conveyancing, family/divorce work, corporate transactions and commercial property. Clients praise clear, jargon‑free explanations and strong technical expertise. Valued soft skills include professionalism, responsiveness, patience, empathy and clear communication; staff are described as friendly, approachable, supportive and tenacious, providing practical, timely updates and good value for money.

clear communication
professional service
friendly staff
quick responses
knowledgeable team
efficient process
supportive guidance
excellent value
thorough advice
approachable solicitors

ReviewSolicitors Review List

Profile image of Courtney Brill

Courtney Brill

Verified
Mergers and Acquisitions Law

Business purchase

Ines was really professional, friendly and helpful! Would highly recommend!

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Courtney, Many thanks for your review and recommendation. We have let Ines know!

0
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Profile image of Caroline Wardle

Caroline Wardle

Verified
Housing & Property

Sale of property

First class service kept me informed of sale progress and documents or letters sent were easy to understand very pleasant staff in office overall and outstanding service and not an extortionate fee would use again and reccomend

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Caroline, Thank you so much for taking the time to leave a review for Rachel and the team and for your recommendation; much appreciated.

0
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Profile image of Judy Noble

Judy Noble

Verified
Wills, Trusts & Probate

Professionalism, efficiency and experienced

Louise has been exceptional in providing me with so much advice, support as well as professionalism in providing me with a good outcome. Louise kept me informed on a regular basis and I really did value her advice. When the chips were down and I felt that the situation was not getting very far, Louise kept me informed and gave me realistic thoughts in order to achieve a good outcome. It was very evident of her experience and was aware of financial implications, should the opposite party started to procrastinate. Louise always kept me updated and put a time line on how long we should wait for an outcome from the other legal company. Thank you so much Louise for everything.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Judy, What a lovely review; we have passed on your very kind comments to Louise.

0
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Charles Clarkson

Verified
Commercial Property

Sale of Commercial Premises York

My sister and I are very grateful for all the help and guidance given by Matthew Hayward, Tracey Burton and the Harrowells team in guiding us through the process of the option Agreement and the eventual sale of these premises. Many thanks and best wishes.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Thank you so much for your kind comments which we have passed on to Matt, Tracey and the wider team.

0
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Peter H

Verified
Housing & Property

Great Service

Kim recently completed a conveyancing for us displaying great professionalism, legal knowledge, patience and communication skills. There were one or two items in the process which needed extra attention. Addressing these items, Kim and the team at Harrowells were incredibly diligent, professional and proactive in their approach to ensure everything was completed to the highest legal standards and in a timely manner. Communication from Kim along the journey was very good, keeping us informed at each key milestone with open, clear, jargon-free information and updates. Kim and all the staff I spoke to at Harrowells were a pleasure to deal with; friendly, approachable, pleasant, positive, informed and professional at all times. Kim delivered an excellent service and, given the amount of work involved in our particular conveyancing situation, I feel we received excellent value for money and I'd certainly recommend Kim and the Harrowells team. I'd be more than happy to use Kim and Harrowells again.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Thank you so much for your thoughtful review and recommendation. As you mention, proactivity, attention to detail and clear communication all make a big difference to the overall experience and outcome.

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Other Reviews

Profile image of kate

kate

kate

Instructed Harowells at Haxby when we were selling my sons house. Set out the perameters at the start and the reasons behind the need to get processes moving. They were clear this was no problem......definitely promised a service they simply don't deliver. Poor poor service from the conveyancing team. Lack of communication.......no one ever available when you ring and not responsive to urgent emails. Their delays and lack of communication have caused serious financial pressure which they know about and yet still over promise and very much under deliver. Wouldn't recommend unless you are happy with a very slow process and lack of response. Not a cheap option......don't think l am asking too much for a bit of customer service and to do what they advertise and also say they do. Sadly now......nowhere else to go other than poor reviews so no one else has to struggle like we have with this firm. Specifically the Haxby branch for us and our experience. We are still not completed and now over 6 months in. Just stay away from this firm.

A representative from Harrowells Limited responded to this review

Hi Kate, I wanted to speak to the team before replying. Obviously it can be concerning when a transaction takes time to move through the various processes and this can be because there are several different parties involved. Where this is the case, we do try to ensure our client is kept updated and, for reasons of confidentiality, our information and explanations need to be provided directly to the client. Nevertheless, I do understand your frustrations. Peter Mills

0
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Profile image of Cafe

Cafe

Commercial Property

Cafe

Absolutely brilliant work Rebecca Jennings helped me purchase the building for the business and I can’t recommend Harrowells solicitors enough . Very swift in responding, very informative and supportive. If I could give 6 out of five I would!

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Fantastic feedback for Rebecca and this is very much her style - we will most certainly let her know! Many thanks for taking the trouble to leave your review.

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Sam

Commercial Property

Sam

A fabulous service. Thank you very much Abbey for your extremely prompt turn around with some documents. Would highly recommend Harrowells Solicitors.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Sam, Thanks - that's really kind of you to say. I have let Abbey know and she is very grateful; as you know, she does like to get the job done! Best wishes - Peter Mills

0
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Reviews

4.9 /5 255 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Harrowells Limited

The firm specialises in wills, probate, estate planning (including trusts and lasting powers of attorney), conveyancing, family/divorce work, corporate transactions and commercial property. Clients praise clear, jargon‑free explanations and strong technical expertise. Valued soft skills include professionalism, responsiveness, patience, empathy and clear communication; staff are described as friendly, approachable, supportive and tenacious, providing practical, timely updates and good value for money.

clear communication
professional service
friendly staff
quick responses
knowledgeable team
efficient process
supportive guidance
excellent value
thorough advice
approachable solicitors

ReviewSolicitors Review List

Profile image of Jessica Murphy

Jessica Murphy

Verified
Wills, Trusts & Probate

Excellent client experience

Emily made the will drafting process clear and simple. She took the time to explain some of the more tricky details regarding trusts and estate planning and provided thorough and quick responses to any questions asked.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Jessica, Thank you for your very thoughtful and very positive comments, which we have passed on to Emily.

0
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Profile image of Anonymous

Anonymous

Verified
Employment

Employment

Very efficient, very professional easy to deal with.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Many thanks for your review and 5-star rating; much appreciated.

0
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Profile image of Courtney Brill

Courtney Brill

Verified
Mergers and Acquisitions Law

Business purchase

Ines was really professional, friendly and helpful! Would highly recommend!

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Courtney, Many thanks for your review and recommendation. We have let Ines know!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Caroline Wardle

Caroline Wardle

Verified
Housing & Property

Sale of property

First class service kept me informed of sale progress and documents or letters sent were easy to understand very pleasant staff in office overall and outstanding service and not an extortionate fee would use again and reccomend

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Caroline, Thank you so much for taking the time to leave a review for Rachel and the team and for your recommendation; much appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Terence Nundy

Terence Nundy

Verified
Wills, Trusts & Probate

First class service. Highly efficient

Ed Taylor was very helpful. Would recommend.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Many thanks for your positive review and recommendation; very much appreciated.

0
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Other Reviews

Profile image of Muvie Mode

Muvie Mode

Wills, Trusts & Probate

Muvie

My mum and I couldn't be more pleased with the service we have received. My mum wanted a discretionary trust to protect her personal injury settlement as she is vulnerable, in addition to a few other reasons. Ed Taylor got back to our request straight away and as soon as we spoke to him on the phone we immediately felt comfortable, he reassured my mum regarding a few things and then from there we knew it was the right choice to go with Harrowells. Initially we must've spoken to about 40 different firms and that is no exaggeration. They either took too long to reply, quoted us a ridiculously high fixed fee or just came across really difficult in general, it just didn't feel right. Before calling Harrowells I had a look at their reviews and I was a little hesitant as they're not all 4-5 stars, but sometimes you just have to see for yourself, make an enquiry and if it feels good - go with it. We have no complaints whatsoever, Ed advised my mum every step of the way to the best of his expertise but without being forceful, he struck the perfect balance between advising and following her wishes and that is precisely what a great solicitor does. In the end he delivered exactly what she required, we couldn't be more satisfied.

Solicitors tagged in
this review

Dear Muvie, Thank you so much for taking the time to leave such a thoughtful review; we will certainly pass on your very positive comments to Ed and it is always very helpful to know what aspects of our service really resonate.

0
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Profile image of Andrew Stead

Andrew Stead

Housing & Property

Andrew

Sue Richardson was my conveyancing solicitor over the past 9 months getting a sale and purchase over the line whilst dealing with one buyer totally disappearing! Sue maintained a superb professional relationship and communicated regularly and efficiently keeping me informed at all stages of the process. A credit to her profession!!

Legal experts tagged in
this review

Dear Andrew, We are so pleased to hear that Sue was able to guide you and update you through all the various twists and turns! We have, of course, passed on your very kind comments to Sue.

0
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Profile image of Margaret

Margaret

Margaret

Excellent service, extremely knowledgeable, helpful, friendly people. I couldn't ask for anyone better on my side. Thank you.

A representative from Harrowells Limited responded to this review

Hi Margaret, Many thanks for your very positive review and kind comments; much appreciated. We're glad that we were able to help steer you through it all.

0
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Profile image of kate

kate

kate

Instructed Harowells at Haxby when we were selling my sons house. Set out the perameters at the start and the reasons behind the need to get processes moving. They were clear this was no problem......definitely promised a service they simply don't deliver. Poor poor service from the conveyancing team. Lack of communication.......no one ever available when you ring and not responsive to urgent emails. Their delays and lack of communication have caused serious financial pressure which they know about and yet still over promise and very much under deliver. Wouldn't recommend unless you are happy with a very slow process and lack of response. Not a cheap option......don't think l am asking too much for a bit of customer service and to do what they advertise and also say they do. Sadly now......nowhere else to go other than poor reviews so no one else has to struggle like we have with this firm. Specifically the Haxby branch for us and our experience. We are still not completed and now over 6 months in. Just stay away from this firm.

A representative from Harrowells Limited responded to this review

Hi Kate, I wanted to speak to the team before replying. Obviously it can be concerning when a transaction takes time to move through the various processes and this can be because there are several different parties involved. Where this is the case, we do try to ensure our client is kept updated and, for reasons of confidentiality, our information and explanations need to be provided directly to the client. Nevertheless, I do understand your frustrations. Peter Mills

0
Collected on: Google collection source logo
Profile image of Ruth

Ruth

Housing & Property

Ruth

We have used Harrowells several times. Most recently we used them for our house sale and purchase. They are very professional and work incredibly hard. We found them to be personable and easy to understand. Cressie, Natalie and Stephen were all brilliant. We highly recommend!

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Ruth, Thank you so much for taking the time to leave such a positive review. We will pass on your comments to Cressie, Natalie and Stephen; they will be thrilled!

0
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