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Harrowells Limited

5.0 | 74 Reviews 74 Reviews | Writing a Codicil
278 Total Company Reviews info icon Writing a Codicil | info icon 278 Total Company Reviews Writing a Codicil | info icon 278 Total Company Reviews

Market Place, Pocklington, York, North Yorkshire, YO42 2AQ

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Market Place, Pocklington, York, North Yorkshire, YO42 2AQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 619419

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Harrowells Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
The Law Society accreditation awarded to Harrowells Limited
Lexcel accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Harrowells Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
The Law Society accreditation awarded to Harrowells Limited
Lexcel accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Harrowells Limited

Meet the team of Harrowells Limited

Contact & Locations - Harrowells Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Market Place, Pocklington, York, North Yorkshire, YO42 2AQ

Reviews

5.0 /5 74 Reviews
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Rating

Review Source

Clients say

What clients say about Harrowells Limited

The firm specialises in conveyancing, probate, wills & lasting powers of attorney, family/divorce, commercial transactions and property/business sales, demonstrating strong legal knowledge and pragmatic, efficient case management. Clients value prompt, clear, jargon-free communication, responsiveness and accessibility, plus thoroughness, professionalism and good value. Soft skills frequently praised include empathy, reassurance during sensitive times, patience, approachable friendly manner, tenacity and a client-focused, supportive attitude that makes complex or stressful matters easier to manage.

Prompt responses
Clear communication
Professional service
Friendly approach
Knowledgeable staff
Efficient handling
Compassionate support
Good value
Thorough advice
Proactive assistance

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Ongoing support

Help when needed has always been there for me and they are always prompt and efficient and helpful.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Glad to hear that Tracey is providing peace of mind and practical support.

0
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Anonymous

Verified
Wills, Trusts & Probate

Lasting power of attorney

All matters were dealt with in a timely and professional manner.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Many thanks for your very positive review; much appreciated.

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Anonymous

Verified
Wills, Trusts & Probate

Wills and LPAs

Pleased with work carried out on our behalf. Would use again.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Many thanks for your review and recommendation; much appreciated.

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Anonymous

Verified
Wills, Trusts & Probate

A friendly, professional experience.

My experience with Harrowells has been very positive.I found the firm to be professional but friendly and personal at the same time.As I preferred to use a small local firm I would highly recommend Harrowells.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Thank you for your review; we're pleased to hear that our personalised, tailored service hit the mark.

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Jessica Murphy

Verified
Wills, Trusts & Probate

Excellent client experience

Emily made the will drafting process clear and simple. She took the time to explain some of the more tricky details regarding trusts and estate planning and provided thorough and quick responses to any questions asked.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Jessica, Thank you for your very thoughtful and very positive comments, which we have passed on to Emily.

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Other Reviews

Profile image of Susan Mitchell

Susan Mitchell

Wills, Trusts & Probate

Susan

Since losing my father I have had the task of dealing with the sale of his property. I was dreading the task due to having had a couple of stressful experiences buying and selling my own properties in the past. I hadn’t used Harrowells before, so this was my first time. The Solicitor who dealt with the sale was Emma Mennell, She was so lovely to talk to put my mind at ease and any issues that did arise she dealt with quickly and professionally keeping me in the loop at all times. Nothing was too much trouble and she was very reassuring throughout the whole process. I would highly recommend Harrowells for their Conveyancing Services especially Emma who also explained everything that was written in legal terms so I totally understand everything I was signing for. A Huge thank you to Emma for your Services during a very sensitive time when you’ve lost a loved one.

Legal experts tagged in
this review

Hi Susan, It is very good of you to leave such a nice review for Emma Mennell. As you say, dealing with probate and all its various aspects can be a sad and sometimes complicated process. It is heartening to hear that Emma made it all a little easier through her thoughtfulness and actions. As you might expect, we have passed on your lovely comments to Emma.

0
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Muvie Mode

Wills, Trusts & Probate

Muvie

My mum and I couldn't be more pleased with the service we have received. My mum wanted a discretionary trust to protect her personal injury settlement as she is vulnerable, in addition to a few other reasons. Ed Taylor got back to our request straight away and as soon as we spoke to him on the phone we immediately felt comfortable, he reassured my mum regarding a few things and then from there we knew it was the right choice to go with Harrowells. Initially we must've spoken to about 40 different firms and that is no exaggeration. They either took too long to reply, quoted us a ridiculously high fixed fee or just came across really difficult in general, it just didn't feel right. Before calling Harrowells I had a look at their reviews and I was a little hesitant as they're not all 4-5 stars, but sometimes you just have to see for yourself, make an enquiry and if it feels good - go with it. We have no complaints whatsoever, Ed advised my mum every step of the way to the best of his expertise but without being forceful, he struck the perfect balance between advising and following her wishes and that is precisely what a great solicitor does. In the end he delivered exactly what she required, we couldn't be more satisfied.

Solicitors tagged in
this review

Dear Muvie, Thank you so much for taking the time to leave such a thoughtful review; we will certainly pass on your very positive comments to Ed and it is always very helpful to know what aspects of our service really resonate.

0
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Courtney

Wills, Trusts & Probate

Courtney

I am very grateful to Harrowells, especially so Mr Black, he was professional, honest, knowledgeable and very reliable. He helped me with a home sale, and the results were better than I hoped, because of the effort he put in. I am very happy with the cost, and the service I received from this company. I entirely recommend them, have trust in knowing they will do the best they can for their clients. Many thanks.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Courtney, Thank you so much for taking the time to post your review. We've passed on your thanks to Simon and are really pleased everything was sorted out for you.

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joe

Wills, Trusts & Probate

joe

Updated my Will. Excellent service. Friendly staff. Easy to deal with.

A representative from Harrowells Limited responded to this review

We are really grateful you have taken the time to leave such positive feedback, which we have relayed to the team. Glad all went smoothly.

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Linda

Wills, Trusts & Probate

Linda

Friendly reception and informative and professional staff. Ben Simpson helped us to update our Wills. We're grateful for his attention and support.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

That is fabulous feedback, Linda. We've let Ben and our reception team know. They are really pleased and say they were very glad they could help!

0
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Reviews

4.9 /5 278 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Harrowells Limited

The firm specialises in conveyancing, probate, wills & lasting powers of attorney, family/divorce, commercial transactions and property/business sales, demonstrating strong legal knowledge and pragmatic, efficient case management. Clients value prompt, clear, jargon-free communication, responsiveness and accessibility, plus thoroughness, professionalism and good value. Soft skills frequently praised include empathy, reassurance during sensitive times, patience, approachable friendly manner, tenacity and a client-focused, supportive attitude that makes complex or stressful matters easier to manage.

Prompt responses
Clear communication
Professional service
Friendly approach
Knowledgeable staff
Efficient handling
Compassionate support
Good value
Thorough advice
Proactive assistance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Will update

Professional and pleasant throughout the whole process.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Ongoing support

Help when needed has always been there for me and they are always prompt and efficient and helpful.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Glad to hear that Tracey is providing peace of mind and practical support.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Neil Goodrum

Neil Goodrum

Verified
Housing & Property

House purchase

Kim has acted for me on a number of conveyancing matters over a number of years. As always, she dealt with the latest transaction in a friendly way while being very effective and efficient. Her responses were always prompt and her advice on all the aspects very helpful. I'm confident what Kim always acts in my best interests and I would not hesitate to instruct her in the future.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Neil, It is really good to hear that Kim continues to provide excellent support for your property transactions. We will let her know you have posted this very positive review, which is very much appreciated.

0
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Profile image of Lauren

Lauren

Verified
Family Law

Great service - would recommend

Charlotte has been great throughout my divorce. She has kept me up to date with everything, has explained things well and has made the process very quick and easy for me. Thank you so much ☺️

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Lauren, Thank you so much for leaving such a positive review for Charlotte. As you say, keeping you in the loop and explaining the process as you go along are really important aspects of service.

0
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Joe

Verified
Commercial Property

Property sale

We had a great experience. Anita was always very responsive and explained things clearly to us. There were some delays with funding from the buyer and she gave us great advice on how to manage this, including hopping on a call to talk us through a few options. Would highly recommend.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Joe, Many thanks for that fantastic review for Anita, which we have passed on to her.

0
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Other Reviews

Profile image of Susan Mitchell

Susan Mitchell

Wills, Trusts & Probate

Susan

Since losing my father I have had the task of dealing with the sale of his property. I was dreading the task due to having had a couple of stressful experiences buying and selling my own properties in the past. I hadn’t used Harrowells before, so this was my first time. The Solicitor who dealt with the sale was Emma Mennell, She was so lovely to talk to put my mind at ease and any issues that did arise she dealt with quickly and professionally keeping me in the loop at all times. Nothing was too much trouble and she was very reassuring throughout the whole process. I would highly recommend Harrowells for their Conveyancing Services especially Emma who also explained everything that was written in legal terms so I totally understand everything I was signing for. A Huge thank you to Emma for your Services during a very sensitive time when you’ve lost a loved one.

Legal experts tagged in
this review

Hi Susan, It is very good of you to leave such a nice review for Emma Mennell. As you say, dealing with probate and all its various aspects can be a sad and sometimes complicated process. It is heartening to hear that Emma made it all a little easier through her thoughtfulness and actions. As you might expect, we have passed on your lovely comments to Emma.

0
Collected on: Google collection source logo
Profile image of Muvie Mode

Muvie Mode

Wills, Trusts & Probate

Muvie

My mum and I couldn't be more pleased with the service we have received. My mum wanted a discretionary trust to protect her personal injury settlement as she is vulnerable, in addition to a few other reasons. Ed Taylor got back to our request straight away and as soon as we spoke to him on the phone we immediately felt comfortable, he reassured my mum regarding a few things and then from there we knew it was the right choice to go with Harrowells. Initially we must've spoken to about 40 different firms and that is no exaggeration. They either took too long to reply, quoted us a ridiculously high fixed fee or just came across really difficult in general, it just didn't feel right. Before calling Harrowells I had a look at their reviews and I was a little hesitant as they're not all 4-5 stars, but sometimes you just have to see for yourself, make an enquiry and if it feels good - go with it. We have no complaints whatsoever, Ed advised my mum every step of the way to the best of his expertise but without being forceful, he struck the perfect balance between advising and following her wishes and that is precisely what a great solicitor does. In the end he delivered exactly what she required, we couldn't be more satisfied.

Solicitors tagged in
this review

Dear Muvie, Thank you so much for taking the time to leave such a thoughtful review; we will certainly pass on your very positive comments to Ed and it is always very helpful to know what aspects of our service really resonate.

0
Collected on: Google collection source logo
Profile image of Andrew Stead

Andrew Stead

Housing & Property

Andrew

Sue Richardson was my conveyancing solicitor over the past 9 months getting a sale and purchase over the line whilst dealing with one buyer totally disappearing! Sue maintained a superb professional relationship and communicated regularly and efficiently keeping me informed at all stages of the process. A credit to her profession!!

Legal experts tagged in
this review

Dear Andrew, We are so pleased to hear that Sue was able to guide you and update you through all the various twists and turns! We have, of course, passed on your very kind comments to Sue.

0
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Profile image of Margaret

Margaret

Margaret

Excellent service, extremely knowledgeable, helpful, friendly people. I couldn't ask for anyone better on my side. Thank you.

A representative from Harrowells Limited responded to this review

Hi Margaret, Many thanks for your very positive review and kind comments; much appreciated. We're glad that we were able to help steer you through it all.

0
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Profile image of kate

kate

kate

Instructed Harowells at Haxby when we were selling my sons house. Set out the perameters at the start and the reasons behind the need to get processes moving. They were clear this was no problem......definitely promised a service they simply don't deliver. Poor poor service from the conveyancing team. Lack of communication.......no one ever available when you ring and not responsive to urgent emails. Their delays and lack of communication have caused serious financial pressure which they know about and yet still over promise and very much under deliver. Wouldn't recommend unless you are happy with a very slow process and lack of response. Not a cheap option......don't think l am asking too much for a bit of customer service and to do what they advertise and also say they do. Sadly now......nowhere else to go other than poor reviews so no one else has to struggle like we have with this firm. Specifically the Haxby branch for us and our experience. We are still not completed and now over 6 months in. Just stay away from this firm.

A representative from Harrowells Limited responded to this review

Hi Kate, I wanted to speak to the team before replying. Obviously it can be concerning when a transaction takes time to move through the various processes and this can be because there are several different parties involved. Where this is the case, we do try to ensure our client is kept updated and, for reasons of confidentiality, our information and explanations need to be provided directly to the client. Nevertheless, I do understand your frustrations. Peter Mills

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