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Cardiff Office

5.0 | 28 Reviews 28 Reviews | Fraud Law
472 Total Company Reviews info icon Fraud Law | info icon 472 Total Company Reviews Fraud Law | info icon 472 Total Company Reviews

Albert Road, Penarth, South Glamorgan, CF64 1FD

Accepting new clients

Albert Road, Penarth, South Glamorgan, CF64 1FD

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Cardiff Office Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Rankings by area of expertise

The rankings below show the areas of expertise that Cardiff Office offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Cardiff Office Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Rankings by area of expertise

The rankings below show the areas of expertise that Cardiff Office offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Cardiff Office

Albert Road, Penarth, South Glamorgan, CF64 1FD

Reviews

5.0 /5 28 Reviews
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Clients say

What clients say about Cardiff Office

Clients praise the firm for deep expertise in criminal defence, pre‑charge advice, proceeds of crime, regulatory and complex international disputes, plus commercial and transport matters. Reviewers value clear, strategic guidance, meticulous preparation and consistently strong outcomes. The team is lauded for compassionate, empathetic client care — being responsive, reassuring and non‑judgemental — with excellent communication, organisation, availability and emotional support. Professionalism, integrity, attention to detail and practical problem‑solving combine with genuine humanity, patience and confidence‑building that clients repeatedly highlight.

Highly responsive
Clear communication
Compassionate care
Professional expertise
Calm reassurance
Meticulous preparation
Client-focused
Effective outcomes
Accessible availability
Above‑and‑beyond

ReviewSolicitors Review List

Profile image of MK

MK

Verified
Crime/ Criminal Defence

Thank you Ara and HA

I am so pleased I and my wife found, and I have been represented and supported by Holborn Adams on a very serious but malicious and false allegation that wrecked our mental health and family relationships even before a charge had been brought. After the initial engagement with Fay and Andrew we felt our nightmare situation was understood and we felt in safe hands. Working with Ara since then gave us hope we could get through that awful situation; Ara is knowledgeable, passionate for her work and goes beyond to understand and work with the emotional rollercoaster our life had become through supporting us as people as well as the technicalities of the case and Pre-Charge Representation. Ara was thorough and tireless in putting a pre charge rep together and personally ensured the interactions with the police were respectful but very effective. I am pleased to say all her work payed off in that the police found no further action was required and the action was dropped. Ara rightfully deserves all our thanks for getting our life back and I would thoroughly recommend HA and Ara. Thank you.

Legal experts tagged in
this review

Holborn Adams Limited

Thank you for sharing your experience. We're so glad that Ara and the team at Holborn Adams could support you through such a difficult time with professionalism and care. It's great to hear that all their hard work led to a positive outcome. Your kind words are truly appreciated, and we’re happy to have been able to help.

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Reviews

5.0 /5 472 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Cardiff Office

Clients praise the firm for deep expertise in criminal defence, pre‑charge advice, proceeds of crime, regulatory and complex international disputes, plus commercial and transport matters. Reviewers value clear, strategic guidance, meticulous preparation and consistently strong outcomes. The team is lauded for compassionate, empathetic client care — being responsive, reassuring and non‑judgemental — with excellent communication, organisation, availability and emotional support. Professionalism, integrity, attention to detail and practical problem‑solving combine with genuine humanity, patience and confidence‑building that clients repeatedly highlight.

Highly responsive
Clear communication
Compassionate care
Professional expertise
Calm reassurance
Meticulous preparation
Client-focused
Effective outcomes
Accessible availability
Above‑and‑beyond

ReviewSolicitors Review List

Profile image of G

G

Keir Rowsell

Andrew Ford's razor sharp analysis at the outset was excellent. I asked for and was assigned Keir, and I must say he is a real gentleman and scholar. He dealt with the matter in a sensitive and empathetic manner, treating the client with due dignity and humanity; a juxtaposition to how the police dispossess people of these things in their blinkered discrimination and prejudicial abuse of power. His grasp and understanding of the situation enabled a positive swift resolution. Keir's healthy disdain of injustice serves him well in his focussed attention to lack of due processes and I have confidence his stature will grow to become the bane of nefarious police practises. I wish him well; society needs people like him on their side when at the mercy of forces of wrong with seemingly no voice or platform of readdress.

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Reply by profile image of David Rayner

David Rayner

Hi, Thank you for taking the time to share your feedback. We are pleased to hear that Andrew’s initial analysis was helpful and that Keir was able to assist you in a manner you found professional, respectful, and supportive throughout. Delivering clear, considered advice and handling matters with care and efficiency is central to our approach. We appreciate your comments and will ensure they are passed on to the team. Kind Regards, Holborn Adams

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Anonymous

Verified

Stress-free Onboarding

During such an emotional and difficult time, the entire onboarding process was made incredibly easy and stress-free. The onboarding team were compassionate, professional, and always available to answer any questions with patience and understanding. Everything was explained clearly, and I felt supported every step of the way. I’m thankful for how smoothly they handled everything and would highly recommend their services to anyone needing guidance during a challenging time.

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Reply by profile image of David Rayner

David Rayner

Hi, Thank you for your kind feedback. We are very pleased to hear that, during such a difficult time, the onboarding process felt clear, supportive, and stress-free. Our team takes great care to ensure clients feel guided and informed from the outset, and it is reassuring to know this made a positive difference for you. We appreciate your recommendation and will make sure your comments are shared with the onboarding team. Kind Regards, Holborn Adams

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Andy B

Criminal Law

Katie is a genuine pleasure to work with - she goes above and beyond

Having never had to do a police interview before, I had no idea what to expect. Katie took a lot of time, put a sincere amount of effort into listening to me, advising me, and I really value how she genuinely cares. Really appreciate having your support during an incredibly stressful time. Thank you Katie! Honourable mention goes to Nicola as well, thank you.

Solicitors tagged in
this review

from Holborn Adams Limited

Thank you for your kind feedback. We are so glad Katie’s care and support helped ease the stress of your first police interview. It is a priority for us to ensure our clients feel truly heard and supported. We will be sure to share your gratitude with both Katie and Nicola!

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Anonymous

Verified

Very satisfied.

I have been a client of Holborn Adams over the past six years, and from the beginning Ria Ashcroft has looked after me. Ria has gone out of her way to help and support me. I have found Holborn Adams and Ria in particular to be excellent in everything they’ve done for me. Ria has kept me informed and appraised of every development and has been very proactive and positive all the way through to the conclusion of my case. I’m sure I could not have got through it without Ria’s help and support.

Legal experts tagged in
this review

from Holborn Adams Limited

Thank you so much for your wonderful review. Ria will be delighted to hear that her support, clear communication and proactive approach made such a positive difference throughout your case.

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NP

Verified

Very glad Holborn Adams were on our case

We feel incredibly fortunate to have found Holborn Adams at such a challenging time. From the outset, Andrew, Yasmin and Keir were exceptionally supportive and professional, setting the tone for what proved to be an outstanding team effort. Andrew, Paige, Keir, and Yasmin combined real professionalism with a genuinely approachable and reassuring manner — something we valued enormously during a very stressful period in our lives. All too often, legal firms hide behind complicated jargon. Holborn Adams did the opposite. They explained everything clearly, guided us through each step, and brought a much-needed sense of calm and confidence throughout. The team were meticulous in their work, consistently supportive, and always measured in their approach. Most importantly, they achieved the outcome we had hoped for our son. We would not hesitate to recommend their services or to work with them again. Our sincere thanks to the entire team.

Legal experts tagged in
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from Holborn Adams Limited

Thank you so much for your wonderful review. It means a great deal to Andrew, Yasmin, Keir, Paige and the whole team to know their support brought you reassurance and achieved the outcome you hoped for your son.

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Other Reviews

Profile image of Dominic Bardill

Dominic Bardill

Dominic

Invaluable This case was highly demanding, not only in terms of time but also in terms of the emotional and psychological elements. The entire family was involved in this case, so it took a lot of emotional intelligence, strength, organisation, self-control, and efficiency to be on top of it and keep them comfortable, informed, and happy. The defendant and his family had never dealt with anything like this before, so it was vital that they had someone who could guide and support them even outside of Court. Ara did this and then some! She truly went above and beyond. She always took time for the family when they needed to talk, was there to answer or follow up on their questions, and maintained such good organisational skills that I, as Counsel, could truly rely on her to do things in the background, allowing me to focus on the advocacy. Specifically, I managed to get HHJ to release the defendant for one final hour or two, to say goodbye to his friends and family. The young babies attended, and it was really quite emotional and heartbreaking to watch. Ara, off her own back, actually spent a good half an hour, perhaps even over an hour, looking after both of the (screaming) children just so that the defendant could spend some last moments with his wife/partner. The family so appreciated this that it brought the defendants mother to tears, and she came to me to tell me that Ara is just a wonderful person and an outstanding solicitor/representative for the firm. I agree entirely and felt this needed to be passed on. Ara was organised, helpful, caring, compassionate, patient, hard-working and genuine throughout her work on this case. She was also just a pleasure to work with, and without her, I have no doubt I would have found this trial significantly more challenging. I cannot describe to you just how much was going on in the background which Ara took care of and how brilliantly she communicated with me and supported my work, enabling us to put our best case. She is irreplaceable in this case, and I am genuinely grateful for the impressive, dedicated and passionate work she completed, be that written preparation, her extensive note-taking in the trial, which allowed me to focus on the questions, or her amazing pastoral care for the family. A delight to work with!

Dear Dominic, Thank you very much for your kind review. We truly appreciate you taking the time to share your feedback. We are especially pleased to hear that you were happy with the service provided. It means a great deal to us to know that we were able to meet your expectations and deliver a positive experience. Your support and kind words are sincerely valued. Kind regards, Holborn Adams

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S M

A client

Holborn Adams delivered a level of service and communication that genuinely stands out in a crowded legal market. From the outset, the team particularly Adam Rasul and Andrew Ford were highly responsive, clear, and proactive in every interaction. What impressed me most was their ability to simplify complex legal matters without ever diluting the detail. Every step of the process was explained in a structured and transparent way, which made decision-making straightforward and removed a lot of the usual stress associated with legal proceedings. Communication was consistent and disciplined calls returned promptly, updates provided without needing to chase, and complete clarity on timelines and expectations. They also strike the right balance between professionalism and client care. You never feel like just another case file they take ownership, anticipate issues before they arise, and ensure you are always informed and in control. Overall, I had a great experience with Holborn Adams and would like to thank them for their expertise.

Dear S M, Thank you very much for your kind review. We truly appreciate you taking the time to share your feedback. We are especially pleased to hear that you were happy with the service provided. It means a great deal to us to know that we were able to meet your expectations and deliver a positive experience. Your support and kind words are sincerely valued. Kind regards, Holborn Adams

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Lewis

Lewis

I am incredibly grateful for the support and representation provided by Ara Brace at Holborn Adams. From the very beginning, Ara showed exceptional professionalism, compassion, and dedication. She took the time to clearly explain every step of the process, ensuring I felt informed and reassured throughout what was a very stressful time. Her calm and approachable manner made a real difference, and her genuine kindness never went unnoticed. Ara’s attention to detail and commitment to achieving the best possible outcome were evident in everything she did. Thanks to her expertise and hard work, all charges relating to my case were successfully dropped. I cannot thank Ara enough for her outstanding support and would highly recommend her to anyone in need of a skilled and compassionate solicitor.

Dear Lewis, Thank you very much for your kind review. We truly appreciate you taking the time to share your feedback. We are especially pleased to hear that you were happy with the service provided. It means a great deal to us to know that we were able to meet your expectations and deliver a positive experience. Your support and kind words are sincerely valued. Kind regards, Holborn Adams

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Harvey Standing

Harvey

From my own personal experience with this firm, I would without a doubt recommend incredible professionals Some of the friendliest people I’ve ever met will forever be grateful for the work they did

Dear Mr Standing, Thank you very much for your kind review. We truly appreciate you taking the time to share your feedback. We are especially pleased to hear that you were happy with the service provided. It means a great deal to us to know that we were able to meet your expectations and deliver a positive experience. Your support and kind words are sincerely valued. Kind regards, Holborn Adams

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Stewart Pond

Stewart

I had to give a statement about a client of theirs to Ms Bryce-Sartaj who put me at my ease without any time pressure, and was completely profesional, a credit to the company

Dear Stewart, Thank you very much for your kind review. We truly appreciate you taking the time to share your feedback. We are especially pleased to hear that you were happy with the service provided. It means a great deal to us to know that we were able to meet your expectations and deliver a positive experience. Your support and kind words are sincerely valued. Kind regards, Holborn Adams

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