Invaluable
This case was highly demanding, not only in terms of time but also in terms of the emotional and psychological elements. The entire family was involved in this case, so it took a lot of emotional intelligence, strength, organisation, self-control, and efficiency to be on top of it and keep them comfortable, informed, and happy. The defendant and his family had never dealt with anything like this before, so it was vital that they had someone who could guide and support them even outside of Court. Ara did this and then some! She truly went above and beyond. She always took time for the family when they needed to talk, was there to answer or follow up on their questions, and maintained such good organisational skills that I, as Counsel, could truly rely on her to do things in the background, allowing me to focus on the advocacy. Specifically, I managed to get HHJ to release the defendant for one final hour or two, to say goodbye to his friends and family. The young babies attended, and it was really quite emotional and heartbreaking to watch. Ara, off her own back, actually spent a good half an hour, perhaps even over an hour, looking after both of the (screaming) children just so that the defendant could spend some last moments with his wife/partner. The family so appreciated this that it brought the defendants mother to tears, and she came to me to tell me that Ara is just a wonderful person and an outstanding solicitor/representative for the firm. I agree entirely and felt this needed to be passed on. Ara was organised, helpful, caring, compassionate, patient, hard-working and genuine throughout her work on this case. She was also just a pleasure to work with, and without her, I have no doubt I would have found this trial significantly more challenging. I cannot describe to you just how much was going on in the background which Ara took care of and how brilliantly she communicated with me and supported my work, enabling us to put our best case. She is irreplaceable in this case, and I am genuinely grateful for the impressive, dedicated and passionate work she completed, be that written preparation, her extensive note-taking in the trial, which allowed me to focus on the questions, or her amazing pastoral care for the family. A delight to work with!
Dear Dominic,
Thank you very much for your kind review. We truly appreciate you taking the time to share your feedback.
We are especially pleased to hear that you were happy with the service provided. It means a great deal to us to know that we were able to meet your expectations and deliver a positive experience.
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Kind regards,
Holborn Adams