Accident Solicitors Direct

Excellent service, communication and execution. Thorough investigation of my case. Explanation of pros and cons, legal mechanisms. Thank you.

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Ralph Clark

Chris Chappell and his team could not have done more to help me in my claim. I was late to apply and for this reason a number of companies did not want to pursue the claim, but Chris just looked on this as an opportunity to be more efficient and work harder. He and his team kept me in touch with things as required and their attention to detail meant that we were always one step ahead. Wonderful service from a v good company and staff

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Chris Chappell

From start to finish the experience dealing with ASD in particular Chris Chappel and Bethany Lockwood was second to none. The team went above and beyond to help me through every step of the process. They made the process so easy and simple and would recommend them to anyone and everyone.

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Chris Chappell

Cannot recommend ASD enough. My case was handled with care every step of the way. Richard kept me informed throughout and the big plus was that I could get immediate answers to any questions via telephone or email without any wait. Thank you Richard - appreciate all your help.

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Richard Meggitt

Well obviously I'd prefer not to have had one accident never mind two. I'd rather not NEED an accident solicitor but twice in a short period? Anyway Chris sorted one problem for me very effectively so I asked him to take over an RTA case that seemed to be going nowhere. My motor insurers had appointed a large firm of solicitors in Liverpool to handle the case. After 2 years they had done almost nothing, not even arranged a medical and the response to phone calls (voicemail) or emails, was usually "someone will call back", they didn't - the best I got was "the case handler has left the company, we are appointing a replacement". Eventually I sent a recorded delivery letter to the complaints department, even that didn't elicit a timely response but after a few weeks someone did call to tell me they'd appointed another replacement case-handler. I aslo tried complaining to the insurer as it was they who had sold me the add-on "legal cover" on the insurance policy. Waste of time, all they did was pass my complaint on to the Liverpool solicitors. Chris was most helpful, communications were always prompt and clear and the case is now successfully concluded. One of the others in the car had worse injuries and stayed with the original solicitors. She has been quoted a court date in 6 months time, 4 years after the RTA. She has been advised of a target compensation figure of about 70% of what Chris has achieved even after deduction of his fees. In the past I'd been a little wary of "no win, no fee" solicitors, I had thought surely the fee reduces the compensation received. Wrong, rather the opposite, the greater the compensation achieved the higher their payment.

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Chris Chappell

I’m very pleased that I was helped to my total satisfaction by ASD. Their professionalism got the settlement as promised. Thanks to the whole team

A very big thank you to Ralph & the team for working exceptionally hard in getting the best possible result on my compensation claim, it’s making a huge difference to my life & I would recommend ASD to anyone that may need help after suffering an unnecessary injury due to negligence. Thanks again Mrs S J B

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Ralph Clark

I received attentive and responsive service from Chris Chappell from the outset of my claim until the conclusion. Chris attended my home on the day I first contacted the firm. He kept me updated with progress of the claim throughout. I found that he was always willing to discuss any issues which arose in the claim and to listen to my views as well as providing excellent advice. The outcome was a pleasing level of compensation to recompense for injuries suffered in a car crash that was not my fault.

We had the unfortunate need to employ ASD following a non fault road traffic accident which caused significant injury to both parents. The service received was superb. No query was left unanswered and both Ralph & Chris were outstanding in their approach. I would have no hesitation in putting your trust in this company based on own family experience. We're all very grateful for your efforts and guidance and hope never to need your services again (in the nicest possible way). Sincere thanks, Diane

If I could give 10 stars I would. I switched to ASD after having an awful experience with another firm who took 2yrs to progress the file to less than 50%. Grace and Bethany at ASD took over and wow, the service was exceptional. From start to finish they were professional, punctual and stuck to their word. They managed to get me £9000 more in compensation than the previous law firm. Nothing was too much trouble. Emails were replied to instantly and progress reports given in a timely manner. If you are looking for a reliable, professional and punctual law firm, I’d highly recommend Grace and Bethany at ASD. Thank you so much for everything you’ve done for me.

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Grace Newbold