Andrew C
Personal Injury
Andrew
"ASD were a pleasure to work with, always on hand when I needed and happy to clarify things along the way. Professional and helpful from start to finish I would highly recommend!"
Accident Solicitors Direct
Personal Injury
|
472 Total Company Reviews
Personal Injury
|
472 Total Company Reviews
275 Ecclesall Road, Sheffield, South Yorkshire, S11 8NX
Accepting new clients
275 Ecclesall Road, Sheffield, South Yorkshire, S11 8NX
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 509879
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Accident Solicitors Direct Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
16%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
5.0/5
Initial Impressions
5.0/5
Approachability
5.0/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
5.0/5
Accreditations
Accident Solicitors Direct are accredited by
Description
Qualified Solicitors with over 40 years of experience in personal injury litigation. We are recognised as an accredited practice by the Association of Personal Injury Lawyers and our highly experienced team of Solicitors work tirelessly on behalf of our clients to ensure they receive maximum compensation. We have recovered more than two hundred & fifty million pounds in damages for local people since our inception in 1984.
Rankings by area of expertise
The rankings below show the areas of expertise that Accident Solicitors Direct offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Accident Solicitors Direct Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
17%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
17% above
national average
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
18% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
19% above
national average
Communication
5.0/5
Initial Impressions
5.0/5
Approachability
5.0/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
5.0/5
Accreditations
Accident Solicitors Direct are accredited by
Description
Qualified Solicitors with over 40 years of experience in personal injury litigation. We are recognised as an accredited practice by the Association of Personal Injury Lawyers and our highly experienced team of Solicitors work tirelessly on behalf of our clients to ensure they receive maximum compensation. We have recovered more than two hundred & fifty million pounds in damages for local people since our inception in 1984.
Rankings by area of expertise
The rankings below show the areas of expertise that Accident Solicitors Direct offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pinned Reviews
Danielle
Personal Injury
Danielle
"I would choose ASD every single time. Chris enabled us to access private support services relevant to our case to negate the long NHS waiting lists. I am so grateful to ASD for the successful outcome they achieved for me, and I will recommend them to everyone! The best solicitors firm in Sheffield!"
Solicitors tagged in
this review
Meet the team of Accident Solicitors Direct
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Chris Chappell
Partner
5.0
|
43 Reviews
Richard Long
Senior Partner
5.0
|
2 Reviews
Ralph Clark
Partner
5.0
|
21 Reviews
Grace Newbold
Solicitor
5.0
|
31 Reviews
Richard Meggitt
Partner
5.0
|
41 Reviews
Meet the team of Accident Solicitors Direct
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Chris Chappell
Partner
5.0
|
43 Reviews
Richard Meggitt
Partner
5.0
|
41 Reviews
Grace Newbold
Solicitor
5.0
|
31 Reviews
Ralph Clark
Partner
5.0
|
21 Reviews
Richard Long
Senior Partner
5.0
|
2 Reviews
Contact & Locations - Accident Solicitors Direct
Opening hours
| Monday | 09:30–17:00 | |
| Tuesday | 09:30–17:00 | (Open) |
| Wednesday | 09:30–17:00 | |
| Thursday | 09:30–17:00 | |
| Friday | 09:30–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
275 Ecclesall Road, Sheffield, South Yorkshire, S11 8NX
Reviews
5.0
/5
434 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Accident Solicitors Direct
Clients praise the firm for its expertise in accident, personal injury and major trauma claims, including complex no-fault, road traffic and workplace cases. Reviews highlight strong legal knowledge, efficient handling and successful outcomes, often securing excellent settlements quickly. Clients particularly value the team’s clear communication, regular updates, responsiveness, and ability to explain each step plainly. The firm is also repeatedly described as professional, approachable, kind and genuinely supportive, offering a personal touch that reduces stress and makes clients feel listened to and well cared for.
Personal touch
Professional service
Approachable team
Clear communication
Kept updated
Fast progress
Easy process
Supportive throughout
Went above
Great outcome
ReviewSolicitors Review List
Kurtis Colton
Personal Injury
ASD Sheffield
From start to finish the experience dealing with ASD in particular Chris Chappel and Bethany Lockwood was second to none. The team went above and beyond to help me through every step of the process. They made the process so easy and simple and would recommend them to anyone and everyone.
Solicitors tagged in
this review
A representative from Accident Solicitors Direct Limited responded to this review
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that Chris and Bethany made the process as straightforward and stress-free as possible, and that you felt supported every step of the way. We’ll make sure your kind words are passed on to them both. Thank you again for your recommendation, and we wish you all the very best for the future.
Rob
Repeat client!
Well obviously I'd prefer not to have had one accident never mind two. I'd rather not NEED an accident solicitor but twice in a short period? Anyway Chris sorted one problem for me very effectively so I asked him to take over an RTA case that seemed to be going nowhere. My motor insurers had appointed a large firm of solicitors in Liverpool to handle the case. After 2 years they had done almost nothing, not even arranged a medical and the response to phone calls (voicemail) or emails, was usually "someone will call back", they didn't - the best I got was "the case handler has left the company, we are appointing a replacement". Eventually I sent a recorded delivery letter to the complaints department, even that didn't elicit a timely response but after a few weeks someone did call to tell me they'd appointed another replacement case-handler. I aslo tried complaining to the insurer as it was they who had sold me the add-on "legal cover" on the insurance policy. Waste of time, all they did was pass my complaint on to the Liverpool solicitors. Chris was most helpful, communications were always prompt and clear and the case is now successfully concluded. One of the others in the car had worse injuries and stayed with the original solicitors. She has been quoted a court date in 6 months time, 4 years after the RTA. She has been advised of a target compensation figure of about 70% of what Chris has achieved even after deduction of his fees. In the past I'd been a little wary of "no win, no fee" solicitors, I had thought surely the fee reduces the compensation received. Wrong, rather the opposite, the greater the compensation achieved the higher their payment.
Solicitors tagged in
this review
Leroy
Personal Injury
5*
Helped me with a road traffic accident claim. Straight forward liability admitted. 9 month process. 5*
Graham
Personal Injury
Professional and slick
I contasted the firm via an advert seen in tge Yelliw pages. They provided a solicitor the next day. Chris came to my house took my case on. Correspondence was slick and thorough and took less than 9 months to get my deserved compensation. Definitely would recommend the company
Solicitors tagged in
this review
Rob
Personal Injury
Dog bite injury
I was attacked by a dangerous dog. Fortunately, I was able to locate the owner’s address and had solid proof of the attack. Christopher Chappell at ASD handled the situation exceptionally well, advancing the case to a successful resolution despite the other party’s unwillingness to cooperate. Chris kept me fully informed throughout the process, and I cannot recommend him and ASD highly enough.
Solicitors tagged in
this review
Other Reviews
Charlotte Crofts
Personal Injury
Charlotte
If I could give 10 stars I would. I switched to ASD after having an awful experience with another firm who took 2yrs to progress the file to less than 50%. Grace and Bethany at ASD took over and wow, the service was exceptional. From start to finish they were professional, punctual and stuck to their word. They managed to get me £9000 more in compensation than the previous law firm. Nothing was too much trouble. Emails were replied to instantly and progress reports given in a timely manner. If you are looking for a reliable, professional and punctual law firm, I’d highly recommend Grace and Bethany at ASD. Thank you so much for everything you’ve done for me.
Solicitors tagged in
this review
Hi Charlotte, thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear how positive your experience with ASD has been, particularly after the difficulties you experienced before coming to us. We’ll make sure your lovely comments are passed on to Grace and Bethany, who will be thrilled to read them. It was a pleasure to help you bring your claim to a successful conclusion, and we wish you all the very best for the future.
Ryan Curtin
Personal Injury
Ryan
I had a really positive experience with this accident solicitors firm, and in particular with Grace, who dealt with my case. From the beginning, Grace made the whole experience feel very personal, rather than making me feel like I was just another case number. Time was unfortunately running out, as my claim needed to be progressed and court proceedings issued within three years of the accident. I had already contacted several other solicitors, but unfortunately they had turned my case away. Thankfully, I found this firm just in time. Grace took the time to listen, understand my situation and guide me through the process. She was professional, approachable and always made me feel that my case genuinely mattered. What could have been a very stressful experience was made much easier because I felt supported throughout. I’m extremely grateful to Grace for taking on my case when others had turned me away and for all her help and support along the way. I would definitely recommend this firm, and especially Grace, to anyone who needs help following an accident. A very professional service with a genuinely personal touch. Thanks again for everything
Solicitors tagged in
this review
Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear how supported you felt by Grace and that she was able to make what could have been a very stressful time feel that little bit easier. Providing a genuinely personal service is hugely important to us, so your comments mean a great deal. We’ll make sure Grace sees your kind words, and thank you again for recommending us.
luke connell
Personal Injury
luke
Great company and dont cost too much either,kept me updated aswell
We’re really pleased to hear that you were happy with the service and felt kept up to date throughout. Thanks so much for the five stars!
Leah Ettridge
Personal Injury
Leah
Thanks so much ASD. Chris was wonderful throughout the process and helped me win the case.
Solicitors tagged in
this review
Thank you, Leah, for taking the time to leave such a lovely review. We're delighted to hear that Chris was able to support you throughout your claim and achieve a successful outcome. We'll be sure to pass on your kind comments to him, and we really appreciate you choosing Accident Solicitors Direct. We wish you all the very best for the future.
Faith Smith
Personal Injury
Faith
Grace and her team have been absolutely amazing. I cannot thank them enough!!! They believed and fought for me and I'm sooo grateful to them. Thank you Grace and team
Solicitors tagged in
this review
Thank you, Faith, for your wonderful review. We're so pleased to hear that Grace and the team were able to support you throughout your claim and that you felt listened to and well represented. Your kind words mean a great deal to us, and we'll be sure to pass your comments on to Grace and the team. Thank you for choosing Accident Solicitors Direct, and we wish you all the very best for the future.
Reviews
5.0
/5
472 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Accident Solicitors Direct
Clients praise the firm for its expertise in accident, personal injury and major trauma claims, including complex no-fault, road traffic and workplace cases. Reviews highlight strong legal knowledge, efficient handling and successful outcomes, often securing excellent settlements quickly. Clients particularly value the team’s clear communication, regular updates, responsiveness, and ability to explain each step plainly. The firm is also repeatedly described as professional, approachable, kind and genuinely supportive, offering a personal touch that reduces stress and makes clients feel listened to and well cared for.
Personal touch
Professional service
Approachable team
Clear communication
Kept updated
Fast progress
Easy process
Supportive throughout
Went above
Great outcome
ReviewSolicitors Review List
John
Could not ask for more
Chris Chappell and his team could not have done more to help me in my claim. I was late to apply and for this reason a number of companies did not want to pursue the claim, but Chris just looked on this as an opportunity to be more efficient and work harder. He and his team kept me in touch with things as required and their attention to detail meant that we were always one step ahead. Wonderful service from a v good company and staff
Solicitors tagged in
this review
Kurtis Colton
Personal Injury
ASD Sheffield
From start to finish the experience dealing with ASD in particular Chris Chappel and Bethany Lockwood was second to none. The team went above and beyond to help me through every step of the process. They made the process so easy and simple and would recommend them to anyone and everyone.
Solicitors tagged in
this review
A representative from Accident Solicitors Direct Limited responded to this review
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that Chris and Bethany made the process as straightforward and stress-free as possible, and that you felt supported every step of the way. We’ll make sure your kind words are passed on to them both. Thank you again for your recommendation, and we wish you all the very best for the future.
Steve
Excellent service and assistance
Cannot recommend ASD enough. My case was handled with care every step of the way. Richard kept me informed throughout and the big plus was that I could get immediate answers to any questions via telephone or email without any wait. Thank you Richard - appreciate all your help.
Solicitors tagged in
this review
Rob
Repeat client!
Well obviously I'd prefer not to have had one accident never mind two. I'd rather not NEED an accident solicitor but twice in a short period? Anyway Chris sorted one problem for me very effectively so I asked him to take over an RTA case that seemed to be going nowhere. My motor insurers had appointed a large firm of solicitors in Liverpool to handle the case. After 2 years they had done almost nothing, not even arranged a medical and the response to phone calls (voicemail) or emails, was usually "someone will call back", they didn't - the best I got was "the case handler has left the company, we are appointing a replacement". Eventually I sent a recorded delivery letter to the complaints department, even that didn't elicit a timely response but after a few weeks someone did call to tell me they'd appointed another replacement case-handler. I aslo tried complaining to the insurer as it was they who had sold me the add-on "legal cover" on the insurance policy. Waste of time, all they did was pass my complaint on to the Liverpool solicitors. Chris was most helpful, communications were always prompt and clear and the case is now successfully concluded. One of the others in the car had worse injuries and stayed with the original solicitors. She has been quoted a court date in 6 months time, 4 years after the RTA. She has been advised of a target compensation figure of about 70% of what Chris has achieved even after deduction of his fees. In the past I'd been a little wary of "no win, no fee" solicitors, I had thought surely the fee reduces the compensation received. Wrong, rather the opposite, the greater the compensation achieved the higher their payment.
Solicitors tagged in
this review
Leroy
Personal Injury
5*
Helped me with a road traffic accident claim. Straight forward liability admitted. 9 month process. 5*
Other Reviews
Charlotte Crofts
Personal Injury
Charlotte
If I could give 10 stars I would. I switched to ASD after having an awful experience with another firm who took 2yrs to progress the file to less than 50%. Grace and Bethany at ASD took over and wow, the service was exceptional. From start to finish they were professional, punctual and stuck to their word. They managed to get me £9000 more in compensation than the previous law firm. Nothing was too much trouble. Emails were replied to instantly and progress reports given in a timely manner. If you are looking for a reliable, professional and punctual law firm, I’d highly recommend Grace and Bethany at ASD. Thank you so much for everything you’ve done for me.
Solicitors tagged in
this review
Hi Charlotte, thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear how positive your experience with ASD has been, particularly after the difficulties you experienced before coming to us. We’ll make sure your lovely comments are passed on to Grace and Bethany, who will be thrilled to read them. It was a pleasure to help you bring your claim to a successful conclusion, and we wish you all the very best for the future.
Ryan Curtin
Personal Injury
Ryan
I had a really positive experience with this accident solicitors firm, and in particular with Grace, who dealt with my case. From the beginning, Grace made the whole experience feel very personal, rather than making me feel like I was just another case number. Time was unfortunately running out, as my claim needed to be progressed and court proceedings issued within three years of the accident. I had already contacted several other solicitors, but unfortunately they had turned my case away. Thankfully, I found this firm just in time. Grace took the time to listen, understand my situation and guide me through the process. She was professional, approachable and always made me feel that my case genuinely mattered. What could have been a very stressful experience was made much easier because I felt supported throughout. I’m extremely grateful to Grace for taking on my case when others had turned me away and for all her help and support along the way. I would definitely recommend this firm, and especially Grace, to anyone who needs help following an accident. A very professional service with a genuinely personal touch. Thanks again for everything
Solicitors tagged in
this review
Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear how supported you felt by Grace and that she was able to make what could have been a very stressful time feel that little bit easier. Providing a genuinely personal service is hugely important to us, so your comments mean a great deal. We’ll make sure Grace sees your kind words, and thank you again for recommending us.
luke connell
Personal Injury
luke
Great company and dont cost too much either,kept me updated aswell
We’re really pleased to hear that you were happy with the service and felt kept up to date throughout. Thanks so much for the five stars!
Leah Ettridge
Personal Injury
Leah
Thanks so much ASD. Chris was wonderful throughout the process and helped me win the case.
Solicitors tagged in
this review
Thank you, Leah, for taking the time to leave such a lovely review. We're delighted to hear that Chris was able to support you throughout your claim and achieve a successful outcome. We'll be sure to pass on your kind comments to him, and we really appreciate you choosing Accident Solicitors Direct. We wish you all the very best for the future.
Faith Smith
Personal Injury
Faith
Grace and her team have been absolutely amazing. I cannot thank them enough!!! They believed and fought for me and I'm sooo grateful to them. Thank you Grace and team
Solicitors tagged in
this review
Thank you, Faith, for your wonderful review. We're so pleased to hear that Grace and the team were able to support you throughout your claim and that you felt listened to and well represented. Your kind words mean a great deal to us, and we'll be sure to pass your comments on to Grace and the team. Thank you for choosing Accident Solicitors Direct, and we wish you all the very best for the future.
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