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Atkins Dellow LLP

4.9 | 84 Reviews 84 Reviews | Site Acquisition and Development
1,626 Total Company Reviews info icon Site Acquisition and Development | info icon 1,626 Total Company Reviews Site Acquisition and Development | info icon 1,626 Total Company Reviews

3 Church Street, Framlingham, Woodbridge, Suffolk, IP13 9BQ

Accepting new clients

3 Church Street, Framlingham, Woodbridge, Suffolk, IP13 9BQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8006610

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Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
19% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Atkins Dellow LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

3 Church Street, Framlingham, Woodbridge, Suffolk, IP13 9BQ

Reviews

4.9 /5 84 Reviews
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Clients say

What clients say about Atkins Dellow LLP

The firm specialises in conveyancing, wills, probate, powers of attorney and family and employment matters, delivering clear, timely legal expertise across property and personal legal needs. Clients praise professional, efficient and trustworthy service, with proactive communication, responsiveness and strong case management. Staff are described as friendly, empathetic and patient, explaining matters in plain English, offering practical guidance and steady reassurance during stressful situations. The team’s attention, reliability and supportive approach are repeatedly valued.

friendly team
clear communication
prompt responses
professional service
helpful staff
efficient conveyancing
proactive and responsive
knowledgeable solicitors
compassionate support
timely completion

ReviewSolicitors Review List

Profile image of John

John

Commercial Property

Jessica

I used Jessica at Atkins Dellow to sell three industrial units and the service I had from her and her team was very professional. She always kept me informed of what was happening and got the sale through in good time. I would thoroughly recommend her.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind review and recommendation John. We are delighted to hear that the service you received from Jessica and her team was very professional.

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Patrick Bell

Commercial Property

Jessica Smith - Exceptional Service

I am here to thank Jessica Smith at Atkins Dellow in Sudbury/BSE for her support in completing the sale of our flat in London. For us, selling to the sitting tenant should have been a straightforward transaction. However, the purchaser did not have English as a first language, nor any idea about how the sale and purchase process operates. Ergo, they employed a representative to act on their behalf who was unreliable at best and obstructive at worst, and then solicitors whose responses and response times were equally unhelpful. I have experienced many property transactions as a buyer and seller, and worked as an Estate Agent, and never experienced a solicitor with such a highly developed customer service gene which has been much appreciated throughout this overly complex case, as has the wise counsel Jess provided at every twist and turn. Highly recommended.

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A representative from Atkins Dellow LLP responded to this review

We are delighted to receive your very comprehensive feedback and recommendation of Jessica in what was a very difficult process. Thank you Patrick for your comments and your continued support.

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Anonymous

Verified
Housing & Property

Conveyancing

This is not the first time we have used Atkins Dellow for conveyancing. They are extremely responsive and helpful with all matters, and ensure you are kept up to date with the process. I often recommend to others and will continue to.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words as a returning client for our conveyancing team. We are delighted and look forward to working with you again in the future.

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Sarah Cooper

Verified
Housing & Property

Purchase of a property

Fantastic experience, always at the end of the phone if needing any advice always happy to help Very responsive with emails

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A representative from Atkins Dellow LLP responded to this review

Thank you for your review Sarah. We are pleased to hear you had a fantastic experience.

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Stephen Rapkin

Verified
Housing & Property

Great Service

Buying a leasehold flat everything proceeded smoothly. Emily kept us informed and updated at each stage of the process. We have already recommended Emily to friends and will do so in the future. Thank-you!

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A representative from Atkins Dellow LLP responded to this review

Thank you for sharing your kind words and recommendation Stephen. We hope to work with you again in the future.

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Other Reviews

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Angela Robotham

Angela

Georgina Jones and her team at Atkins Dellow, Nowton, Bury St Edmunds, handled our investment property sale with speed and efficiency. We were very pleased with the service we received.

0
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Gillian

Housing & Property

Gillian

The solicitor I worked with was extremely helpful and did an excellent job of conveyancing when I purchased a property recently. The team I worked with were ready to answer questions and were professional and friendly too. I have worked with this solicitors firm for a number of years on different topics and have always found them to be efficient, thorough, knowledgeable and professional in their work and attitude to me, as their client.

Legal experts tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We're thrilled to hear about your positive experience with Ingrid and our conveyancing team. Thank you for choosing Atkins Dellow Solicitors and your continued support.

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Martin

Housing & Property

Martin

The transaction went through very well and reasonably quickly, although it was a straight forward sale which helped.

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A representative from Atkins Dellow LLP responded to this review

We’re pleased to hear that your transaction went smoothly and was completed in a timely manner. Thank you for sharing your feedback with us, Martin.

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gillian

Housing & Property

gillian

We have used Atkins Dellow services for a few years now. They are a professional team who are incredibly helpful and respond quickly to enquiries. We did have difficulty on our recent house purchase, Lloyds Bank did not transfer the money paid to our vendors in the usual timeframe. Our solicitor stayed in touch all the time giving us regular updates and support. She ensured the completion happened. Personally we would not use any other solicitor and would highly recommend Atkins Dellow.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Your positive feedback is greatly appreciated. We are thrilled to hear about your experience with Emily & the team in Bury St Edmunds. Thank you Gillian for sharing your thoughts.

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Will

Will

Friendly, professional advice. Have used them for both conveyancing and wills work - good results all round

A representative from Atkins Dellow LLP responded to this review

Thank you for your review, Will . We are glad to hear that you found our conveyancing and will services friendly and professional. Your feedback is appreciated.

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Reviews

4.9 /5 1626 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Atkins Dellow LLP

The firm specialises in conveyancing, wills, probate, powers of attorney and family and employment matters, delivering clear, timely legal expertise across property and personal legal needs. Clients praise professional, efficient and trustworthy service, with proactive communication, responsiveness and strong case management. Staff are described as friendly, empathetic and patient, explaining matters in plain English, offering practical guidance and steady reassurance during stressful situations. The team’s attention, reliability and supportive approach are repeatedly valued.

friendly team
clear communication
prompt responses
professional service
helpful staff
efficient conveyancing
proactive and responsive
knowledgeable solicitors
compassionate support
timely completion

ReviewSolicitors Review List

Profile image of Adrian Prescott

Adrian Prescott

Verified
Housing & Property

Residential property sale

Very clear and consistent advice and direction. Helpful with questions that required replying to.

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Julie for Elsie Lovering

Verified
Housing & Property

Review

Often slow to reply. Appeared to not completely understand the authority bestowed upon someone with power of attorney.

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this review

A representative from Atkins Dellow LLP responded to this review

Thank you for taking the time to leave your feedback. We are sorry to hear that you felt our responses were not as prompt as you expected. We appreciate the importance of timely communication and strive to respond as promptly as possible. We regularly act in matters involving Powers of Attorney and are experienced in handling such matters. Whilst we are disappointed that your experience fell short of your expectations, we appreciate your feedback and wish you all the best for the future.

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Frances & Wayne

Verified
Housing & Property

Friendly and helpful

Both Georgina and Katie were very helpful in covering all matter pertaining to buying our new house and we are very happy to be here.

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this review

A representative from Atkins Dellow LLP responded to this review

We are delighted to hear Georgina and Katie were very helpful. We wish you every happiness in your new home Frances and Wayne.

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John & Amanda Stocks

Verified
Wills, Trusts & Probate

Helpful

Edward was helpful in our meeting, and we needed to add to this later. Had a meeting at a later stage with Evie who was most helpful and used plain English and not legal jargon. Generally, we are both very, very happy and would recommend and use you again in the future.

Solicitors tagged in
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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words John, it was great to speak with you today and we look forward to working with you again in the future.

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Paula Mayger

Verified
Housing & Property

Conveyancing

I previously had a fantastic experience with Atkins Dellow (Callum Morton) however this time I was not that impressed. I felt there was a lack of communication and consistency that resulted in dealing with 3 people instead of one. I am not sure if even spoke to either of the two solicitors dealing with my case, maybe once? Framlingham is a small community and based on my own experience and that of friends and colleagues I would neither use nor recommend your firm again. I would also mention that when calling clients the members of staff should my mindful that whilst they may not be able to hear the client the client can hear them!

Legal experts tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for taking the time to leave your feedback. Whilst we're pleased to hear that you had a fantastic experience with us previously, we're very sorry to learn that your more recent experience did not meet the standards we strive to achieve. We appreciate your comments regarding communication and the number of people involved in your matter. Our transactions are handled by small teams to ensure continuity of service and to provide support when colleagues are unavailable. However, we recognise that this should never come at the expense of clear and consistent communication, and we're disappointed to hear that this was your experience. Thank you again for taking the time to share your experience.

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Other Reviews

Profile image of Jezz Meredith

Jezz Meredith

Housing & Property

Jezz

Excellent service, very friendly and amenable, replied to questions promptly, dealt with issues as they arose. Would highly recommend for any conveyancing.

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A representative from Atkins Dellow LLP responded to this review

We are delighted to hear you received an excellent service. Thank you for your kind words and recommendation Jezz.

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Dominic Rowley

Housing & Property

Dominic

Jody and the team at Atkins have been (and previously) superb. Throughout the whole process of the sale and purchase this year - Jody has always stayed communicative and really was a pleasure to have as our solicitor - thank you!

Solicitors tagged in
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A representative from Atkins Dellow LLP responded to this review

We are thrilled to hear you found Jody a pleasure to have as your solicitor. We hope to work with you again in the future Dominic.

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Martin O'Sullivan

Housing & Property

Martin

Atkinson Dellow handled the probate of both of my parents wills and the sale of their flat. Emily was my point of contact. She was easy to work with and kept me informed of progress. I would happily recommend Emily and the rest of the Atkinson Dellow team.

Solicitors tagged in
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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation Martin. We are pleased to hear you found Emily easy to work with.

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MichaelGrace Watts

Housing & Property

MichaelGrace

The service we received was first class - always courteous, polite, professional and prompt. Detailed explanantion was provided when and where applicable whilst not overloading us with legal jargon.

Solicitors tagged in
this review

We are delighted to learn you have received a first class service - always courteous, polite, professional and prompt. Thank you for sharing your experience, Michael.

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Janet Lacey

Housing & Property

Janet

Very happy with Georgina she completed the sale exactly on time a d kept me in the loop. I wouldbe happy to use her again.jan Lacey

Solicitors tagged in
this review

Great to hear Georgina kept you in the loop throughout your house sale and for your recommendation. Thank you so much for sharing Janet.

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