114 Consumer Law reviews 2 reviews this year
Reviewed for Dispute resolution - civil mediation (57)Consumer Disputes (26)Litigation Law (11)
Compare the best Consumer Law solicitors and lawyers in County Durham, ranked by verified client reviews: 73 law firms, updated 29 October 2026.
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This area covers rights and remedies for individuals who buy goods or services in England, including online purchases, faulty products, and unfair terms. A solicitor checks consumer contracts, writes demand letters, negotiates with traders, and represents clients in negotiations, the County Court or the First-tier Tribunal for England and Wales, and in formal proceedings to enforce rights under the Consumer Rights Act 2015 and related statutes.
114 Consumer Law reviews 2 reviews this year
Reviewed for Dispute resolution - civil mediation (57)Consumer Disputes (26)Litigation Law (11)
7 Consumer Law reviews
Reviewed for Litigation - Property litigation claims (4)
Leads the Consumer Law team
Phil Moir
Director
Works with Kat Moody
“Very happy with the service from Phil Moir and the larger team at Richard Reed. Never having had the need previously for any legal advice/help the matter did seem somewhat daunting to me but Mr Moir has been helpful, knowledgeable, patient and responsive. The matter hasn’t been fully resolved as yet….but we are nearly there and I’m very pleased with the service so far.”
74 Consumer Law reviews
Reviewed for Litigation Law (59)Litigation - Property litigation claims (8)Litigation - Breach of contract (4)
Leads the Consumer Law team
Sarah-Jane Dunhill
Partner and Head of Civil Litigation

Works with Scott Harding and 1 more
“I think when getting Legal advice it can be a real mistake to go for the cheapest price! I am glad I did not do that and instructed Pool Alcock to act on my behalf in a land dispute. Everything was left to them and this resulted in winning my case - it looked like the person I was in dispute with went for the 'cheaper' Solicitor... A special mention for one of the partners Daniel Brookes who was superb from start to finish. Highly recommended..........”
9 Consumer Law reviews
Reviewed for Litigation Law (4)
Leads the Consumer Law team
Charlie Lynn
Partner, Head of Litigation
Works with Kira Halliday
“Emma and Charlie were both a great help. I didn’t get paid from a job and they wrote me a letter which they sent to the client and within days I was paid. Professional and done exactly what I needed”
25 Consumer Law reviews
Reviewed for Litigation Law (16)Litigation - Property litigation claims (3)
Leads the Consumer Law team
Helen Simmons
Managing Partner



Works with Ben Green and 4 more
“Would highly recommend Kim Neilson this lady did a fantastic job in the last 18 months with an access dispute.. Very professional and brilliant job ..10/10 Highly recommended ..⭐️⭐️⭐️⭐️⭐️”
2 Consumer Law reviews 1 review this year
What Consumer Law clients highlight
“I contacted Vikki over a consumer issue. After an initial telephone call, where Vikki explained my rights, she then agreed to act on my behalf. Throughout the process, Vikki has been very professional and thorough. Great communication and explains things clearly, and the best outcome for me was achieved. Can't thank her enough and wouldn't hesitate to recommend.”
1 Consumer Law review
What Consumer Law clients highlight
Leads the Consumer Law team
Antony Davies
Partner
Works with Janice McKenna
What Consumer Law clients highlight
Rankings are worked out mainly from client reviews: the ratings clients give and how recent the reviews are, with reviews about Consumer Law counting most. We also take into account how much of a firm's work is in Consumer Law.
Twice a week, every Thursday and Sunday, so new reviews are reflected quickly. This list was last updated on 29 October 2026.
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We have ranked 73 law firms for Consumer Law in County Durham, listed in order on this page.