01429 264101
Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine. Read more...
Tilly Bailey & Irvine LLP
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Margaret,
Collected on:
Excellent service all the way through the selling of my house. Kept up to date with update calls or E Mails.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Anonymous,
Collected on:
As an older client who sometimes struggles with tech I found doing everything online stressful. I would have preferred face to face contact at least once and paper forms for certain aspects of the process.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Tina Street
Collected on:
We have just exchanged and completed. Rachael Lee was amazing and guided me and my husband through what was a very stressful move. She was informative and helpful throughout. Could. It have stayed sane without her.
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Hayley Rose
Collected on:
Tilly Bailey & Irvine helped me with selling my house. The service I received was consistent, concise, and timely. I only had dealings with one person which made the process easier and they were readily available whenever I contacted (especially via email). The best customer service I've had from a solicitor.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Karen Deborah,
Collected on:
Good communication, kept up to date on progress of our sale
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Joanne,
Collected on:
Fabulous , informative and efficient . Thankyou
A representative from Tilly Bailey & Irvine LLP responded to this review on 29 November, 2023:
Thank you for taking the time to leave us a review. We're delighted you had a good experience with us.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Julie Bell
Collected on:
From first contact, Tilly Bailey and Irvine have been amazing. I was able to contact them whenever needed and they made the experience of selling and buying a property very straightforward for me. They were very understanding and friendly while still professional, at a very stressful time.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Qaidar Sharif
Collected on:
I’m so happy i went with tilly bailey &irvine 😊They were very professional, very informative, and diligent in their duties. All bills were taken care of quickly and I. I couldn’t be happier. I will definitely use them again if the situation requires it. specially thanks for Rachael lee🙏
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Matter Type:
Residential Conveyancing
Susan
Collected on:
It was a long process but Maria Northrop's team from the Stockton office guided me all the way especially as I had never moved before and thanks to her team following a painful last minute pull out my house has been sold and I am looking forward to moving into my new house hopefully as soon as possible.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Mark James,
Collected on:
Highly recommended! We used Tilly Bailey and Irvine for our conveyancing on the sale of a property. We had a bad experience with a solicitor on a previous purchase so were extremely cautious, however, the team at Tilly Bailey were fantastic. In particular, Toni Dack and Amy Moody the two Paralegal's that were on our case were great they answered emails and phone queries promptly and professionally. They were a pleasure to work with. Thank you team.
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Will
Collected on:
We can't thank Angela enough! She has been absolutely incredibly and we are so grateful that we had her for our recent sale and purchase. Thank you to Jasmine too. I cannot fault their professionalism and customer service. Thank you so much.
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Debbie
Collected on:
Brilliant service, ms Harris dealt with my personal injury claim so quick just waiting for the payment to land in my bank. Definitely use again
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Arfeen
Collected on:
Antionette Dack was our representative for the sale of our property and i have to say she was fantastic. She has been so good at responding and keeping us updated. It has been a pleasure having her complete our sale. I hope many more people recieve this kind of service from this talented lady. I wish her all the best for the future and THANK YOU so much once again 😊
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ChrisD
Collected on:
This firm helped me with the sale of my property. At all times and at all levels they were very helpful. The advice that they gave me was timely and valuable. I would definitely recommend this firm.
With best wishes, Chris Dyson.
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Charlotte
Collected on:
We were put in touch with TB&I via our Mortgage advisor, and within 48 hours we have stopped using this solicitor for the purchase of a house.
I called up and paid £475 to begin the searches, and even got a text confirming receipt of the payment. Only 3 hours later i was contacted by email from a paralegal working on our case, who said I needed to make payment for the searches, and that the cost was £425, due to go to £475 the next day. So right away I felt cheated out of £50, when I called to discuss this I was given some rubbish about how the email was wrong and it was in fact £475 - convinient. The next day, I then discover that they have taken the £475 TWICE.
I was told that this would be refunded today (Friday) and it has not been. This is now holding up payment to the new solicitors we have. £475 is a lot of money and I cannot afford to wait for it.
Please note - all of the above has taken place within 48 hours. I dread to think how the process would have gone had we have stuck with them for the purchase.
When I have emailed enquiring about the refund, all I get are vague email replies stating the funds "should" be back and are due into my account - i should hope they are due in my account - but when?!?
TB&I have wrongly taken £475 of my money and now are ignoring my emails.
Utter shambles
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Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
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Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
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Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
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Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
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Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
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Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.
