Matter Type:
Residential Conveyancing
Alison
Collected on:
Property sale and purchase
I was referred to Tilly Bailey & Irvine LLP (TBI) by my estate agents' conveyancing department; I was required specifically to appoint a recognised firm of solicitors with experience of handling the porting of a lifetime mortgage (a condition set by my lifetime mortgage provider).
TBI have this experience and from the outset were very helpful in helping me navigate through the process of selling my property and buying a new one under this circumstance.
I found the handling of my account extremely efficient. My appointed solicitor (Olivia Linton) and her assistant (Caitlin Ford) answered any queries I had very quickly, provided clear and concise communication (via telephone, email and LLP's online portal) so I was easily able to check progress throughout the transactions. In addition, Olivia most certainly acted with my best interests in mind, often pre-empting potential issues that could have arisen when dealing with my seller's solicitor. Both her and Caitlin kept me up to date and fully informed throughout the whole transaction and very patiently talked me through some of the more complicated legal terms associated with the process. I have no hesitation is recommending the firm.
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