01429264101
The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.
Tilly Bailey & Irvine LLP
have 6 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Family law
Paul
Collected on:
They have been very good and delt with my family matters and have done what I expected from them. I would recommend them to anyone
A representative from Tilly Bailey & Irvine LLP responded to this review on 01 June, 2023:
Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us. I will pass your comments over to the team!
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Fahid
Collected on:
I will certainly avoid. Poor communication, really slow in working and responding. Poor management of documents I sent. Do not respond to inquiries. Sent inquiry on Jan 4 and got response on Jan12 from TBI " I will come back to you shortly." Then no response again until Jan 25 when I sent a reminder again. They have not made it clear what is left in conveyancing process. This week when we called, we were told the relevant staff is on leave and will look into it on return. I feel it is unfair if a staff is away and our work is left pending. The carelessness I received from them is delaying the work. Their negligence is costing me. I wish i had never chosen them
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Claire Bown
Collected on:
This review is for a different branch.
Rachael and her team have been fab. Kept me in loop at all times and completed so quickly - I am ecstatic what an amazing service. Thank you all so much.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Hanson Lukose
Collected on:
This review is for a different branch.
Rachel Lee has been extremely professional and helpful in our property purchase. Highly recommended.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Gary Evans
Collected on:
This review is for a different branch.
We found Tilly Bailey & Irvine to be efficient, friendly and thorough. The sale of my father's property went very smoothly and we received quick responses with all our questions.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Ian burson
Collected on:
This review is for a different branch.
Evan tho took 6 months to buy flat cash it took 6 months to complete i must say not our solicitors fault she was waiting for other solicitor to give her infomation but once she got infomation she acted quickly and efficiently can't thank her enough for her work
A representative from Tilly Bailey & Irvine LLP responded to this review on 26 August, 2025:
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Anonymous
Collected on:
This review is for a different branch.
Brilliant service has been provided. No time waster.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
E Rees
Collected on:
This review is for a different branch.
Can’t praise enough Frances Magee’s Team,
At the Tilly & Bailey Stockton Office for all the help and support given.
Frances even had to help out the sellers solicitor with something they had not come across before.
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Matter Type:
Inheritance Tax
Rob
Collected on:
This review is for a different branch.
Avoid them at all costs.
If you want to throw away your money then use these. They don’t respond to emails they don’t respond to calls.
I have never seen or had a worse experience in life.
Even if they didn’t charge you a penny the mental toll they would put you though wouldn’t be worth it
A representative from Tilly Bailey & Irvine LLP responded to this review on 18 August, 2025:
We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this matter with the team involved. Thank you for taking the time to leave us your feedback.
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Matter Type:
Divorce
Geoffrey
Collected on:
This review is for a different branch.
After a divorce, part of my pension was stopped but this was not my then wife's intention - even the pension company accepted that. It has taken me four years to have the pension restored but it required a court order which my solicitor helped me obtain.
A representative from Tilly Bailey & Irvine LLP responded to this review on 18 August, 2025:
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!
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Matter Type:
Residential Conveyancing
Lee
Collected on:
Hi I have had a wonderful experience of selling my old house to purchasing my new home with this company.
The staff are excellent they answer the phone quickly and if you are not very good on I.T like Iam they help you threw the whole process. I would go as far to say they go above and beyond even helping me threw a difficult break up with my x and just listening. Massive thank you to Kelly Levoir and also thank you to Frankie Northrop for guidance threw the I.T process.
Thank you all
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Anne-Louise
Collected on:
Task completed within 2 months of instruction, very friendly and professional team
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Matter Type:
Residential Conveyancing
James
Collected on:
Personally, my experience with these solicitors was good. Most of the time I got swift responses but every now and again it took a while.
The downfall is the online portal used to track the progress if the conveyancing process. I'm sure this would have been a great tool had it been used which for ne it was not unless I explicitly requested it be updated. In the end I did ask for the portal fee to be removed from my bill however this was denied which I found to be unfair as I had to pay for something which was never used.
Occasionally I received files through email which were corrupted which was a slight annoyance to but I respect that these things can happen and I did eventually receive non-corrupted versions of these documents.
Overall, I was happy with the service I was provided but I would not recommend the portal service I'd possible.
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Junemary
Collected on:
Recommended to me so I took recommendation and I would use this solicitor again I also would recommend this solicitor to all
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Twin
Collected on:
Good
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Matter Type:
Residential Conveyancing
Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
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Matter Type:
Residential Conveyancing
Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
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Matter Type:
Residential Conveyancing
Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
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Matter Type:
Residential Conveyancing
Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
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Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
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Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.
