Request a callback

Book an appointment

How Tilly Bailey & Irvine LLP Compares

Value for money

!

Limited data.

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 33%
About Right 66%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    721
  • Very Good

    63
  • Average

    19
  • Poor

    11
  • Awful

    92

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paul

Paul

May 30, 2023

Report to admin

Collected on:

Family

They have been very good and delt with my family matters and have done what I expected from them. I would recommend them to anyone

Was this review helpful?

Fahid

Fahid

February 14, 2023

Report to admin

Collected on:

I will avoid for conveyancing. Stockton-on-Tees branch

I will certainly avoid. Poor communication, really slow in working and responding. Poor management of documents I sent. Do not respond to inquiries. Sent inquiry on Jan 4 and got response on Jan12 from TBI " I will come back to you shortly." Then no response again until Jan 25 when I sent a reminder again. They have not made it clear what is left in conveyancing process. This week when we called, we were told the relevant staff is on leave and will look into it on return. I feel it is unfair if a staff is away and our work is left pending. The carelessness I received from them is delaying the work. Their negligence is costing me. I wish i had never chosen them

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Tilly Bailey & Irvine LLP.

Anonymous

December 04, 2024

Report to admin

Collected on:

End of a long saga.

Very professional paperwork wise, the contacts I had were pleasant by email. The amount of telephone contact was very minimal. There were times when I felt as though I was asking questions to solicit an answer rather than the other way round. However after a long period of time, completion came very quickly, so all ended well

Was this review helpful?

Sharon

Verified review

This review has been left by a verified client who used Tilly Bailey & Irvine LLP.

Sharon

December 01, 2024

Report to admin

Collected on:

House sale

Professional service provided and very happy throughout the process. Any queries answered promptly. All requests accommodated. Many thanks to staff we dealt with - Brian Farrell, Stacey Vasey Regan Mills and others behind the scene.

Was this review helpful?

Abbygail

Verified review

This review has been left by a verified client who used Tilly Bailey & Irvine LLP.

Abbygail

November 29, 2024

Report to admin

Collected on:

Tilly Bailey & Irvine LLP

Excellent service from TBI solicitors.
I was well informed about all issues.
Definitely use them again.

Was this review helpful?

Margaret

Verified review

This review has been left by a verified client who used Tilly Bailey & Irvine LLP.

Matter Type:

Residential Conveyancing

Margaret

November 29, 2024

Report to admin

Collected on:

House sale/purchase

Excellent prompt responses to emails/calls.
Megan Alison and Amy

Was this review helpful?

John

John

November 28, 2024

Report to admin

Collected on:

Efficient and friendly

I recently used TBI to administer of property purchase for me. The case was handled by Frances Magee and her team from the Stockton office. They were efficient, friendly, polite and helpful, they were always available when I had a question and they always gave me the answer to the question. It was a pleasure to do buisness with them.

Was this review helpful?

Trevor

Verified review

This review has been left by a verified client who used Tilly Bailey & Irvine LLP.

Trevor

November 28, 2024

Report to admin

Collected on:

house sale

Prompt responses every time I had a question

Was this review helpful?

Stephen

Verified review

This review has been left by a verified client who used Tilly Bailey & Irvine LLP.

Matter Type:

Residential Conveyancing

Stephen

November 28, 2024

Report to admin

Collected on:

Stephen Warriner

Wendy and the team very professional and good service
Thanks
Steve

Was this review helpful?

John

John

November 28, 2024

Report to admin

Collected on:

Efficient and friendly

I have recently had a very good exprience with TBI. Francis Magee and her team from the Stockton office handled a property purchase for me. They were always profesional, friendly, polite, always available and helpful.

Was this review helpful?

Reviews collected from

Lee

Lee

December 02, 2024

Report to admin

Collected on:

Lee

Hi I have had a wonderful experience of selling my old house to purchasing my new home with this company.
The staff are excellent they answer the phone quickly and if you are not very good on I.T like Iam they help you threw the whole process. I would go as far to say they go above and beyond even helping me threw a difficult break up with my x and just listening. Massive thank you to Kelly Levoir and also thank you to Frankie Northrop for guidance threw the I.T process.

Thank you all

Was this review helpful?

Anne-Louise

Anne-Louise

December 01, 2022

Report to admin

Collected on:

Anne-Louise

Task completed within 2 months of instruction, very friendly and professional team

Was this review helpful?

James

James

February 13, 2022

Report to admin

Collected on:

James

Personally, my experience with these solicitors was good. Most of the time I got swift responses but every now and again it took a while.
The downfall is the online portal used to track the progress if the conveyancing process. I'm sure this would have been a great tool had it been used which for ne it was not unless I explicitly requested it be updated. In the end I did ask for the portal fee to be removed from my bill however this was denied which I found to be unfair as I had to pay for something which was never used.
Occasionally I received files through email which were corrupted which was a slight annoyance to but I respect that these things can happen and I did eventually receive non-corrupted versions of these documents.

Overall, I was happy with the service I was provided but I would not recommend the portal service I'd possible.

Was this review helpful?

Junemary

Junemary

January 24, 2022

Report to admin

Collected on:

Junemary

Recommended to me so I took recommendation and I would use this solicitor again I also would recommend this solicitor to all

Was this review helpful?

Twin

Twin

September 07, 2021

Report to admin

Collected on:

Twin

Good

Was this review helpful?

Tilly Bailey & Irvine LLP are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Excessive force or assault
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Computer and IT Law
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
    • Licensing
Book an appointment