Top 10 of 1,792 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.9 91 Reviews

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Farzana Khan

Tagged solicitor Farzana Khan

After a negative experience with a previous solicitor, I extensively researched before turning to Venters for assistance with my complex case. Their service and support surpassed my expectations. They attentively listened, comprehended my case, and provided excellent guidance every step of the way. Despite my numerous questions and repetitions, they remained patient and responsive, showing genuine sympathy towards my situation. Venters ensured appropriate legal representation in court, resulting in a favorable outcome - precisely what my case needed. I am immensely grateful to Farzana and Viola, and I wholeheartedly endorse and miss their exceptional support. Should the need arise, I will undoubtedly return to them for assistance.

Review left by Anonymous

5.0 170 Reviews

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4.8 72 Reviews

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5.0 58 Reviews

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5.0 68 Reviews

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4.9 128 Reviews

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5.0 17 Reviews

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4.7 135 Reviews

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5.0 110 Reviews

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4.8 201 Reviews

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