Top 10 of 1,792 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

You searched for Consumer Dispute Resolution specialists. Here are related areas of law to help you narrow down your results.

5.0 47 Reviews

95%+

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95%+

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5.0 51 Reviews

95%+

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95%+

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5.0 289 Reviews

95%+

Value for money

95%+

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95%+

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Robin Charrot

Tagged solicitor Robin Charrot

The level of care and attention that Robin Charrot and his team took did not go unnoticed and won’t be forgotten. From the outset, I appreciated Robin’s straightforwardness and that he patiently talked through my many “what if” scenarios and questions. He was tactful, kind and tempered any fraught moments and I trusted him implicitly. He sourced several excellent barristers to choose from for a PFDR hearing. Despite the differing locations, in-person and online meetings were accommodated, as necessary. When the chips are down, a steadfast resolve is what’s needed. Robin, Eluned Roberts and Sarah Jane Whittaker worked seamlessly as a team and fought my corner with dignity. I am now moving forwards from a much more positive position than if I had dealt with this alone. A huge thank you to you all.

Review left by TO

4.8 340 Reviews

94%

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95%+

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95%+

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4.7 143 Reviews

94%

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95%+

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95%+

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4.8 348 Reviews

95%+

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95%+

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95%+

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4.7 85 Reviews

95%

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95%

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95%

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5.0 120 Reviews

95%+

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95%+

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95%+

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