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Penmans Solicitors LLP

4.7 | 100 Reviews 100 Reviews | Title Issues
366 Total Company Reviews info icon Title Issues | info icon 366 Total Company Reviews Title Issues | info icon 366 Total Company Reviews

30-32 Warwick Road, Kenilworth, Warwickshire, CV8 1GW

Accepting new clients

30-32 Warwick Road, Kenilworth, Warwickshire, CV8 1GW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 555648

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Penmans Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
94%
Success
Rate
Satisfied with outcome: 94%
94%
Would
Recommend
Would recommend to friends and family: 94%
Communication 4.7/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Penmans Solicitors LLP are accredited by

Children Law accreditation awarded to Penmans Solicitors LLP
Criminal Litigation accreditation awarded to Penmans Solicitors LLP
Mental Health accreditation awarded to Penmans Solicitors LLP

Description

Penmans Solicitors LLP has a long-standing reputation for providing quality and professional legal services in West Midlands, Warwickshire and beyond. We have been established in the area for almost 100 years and have offices in Coventry, Kenilworth and Wellesbourne. Our solicitors and lawyers are specialists in their chosen fields and provide the highest quality advice to our clients. We work with our clients to find the best solutions to their legal difficulties and offer straightforward and competitive pricing. We are accredited by the Law Society’s Practice Management standard, Lexcel. Lexcel is a quality mark for excellence in legal practice management and excellence in legal client care.

Rankings by area of expertise

The rankings below show the areas of expertise that Penmans Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Penmans Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Penmans Solicitors LLP are accredited by

Children Law accreditation awarded to Penmans Solicitors LLP
Criminal Litigation accreditation awarded to Penmans Solicitors LLP
Mental Health accreditation awarded to Penmans Solicitors LLP

Description

Penmans Solicitors LLP has a long-standing reputation for providing quality and professional legal services in West Midlands, Warwickshire and beyond. We have been established in the area for almost 100 years and have offices in Coventry, Kenilworth and Wellesbourne. Our solicitors and lawyers are specialists in their chosen fields and provide the highest quality advice to our clients. We work with our clients to find the best solutions to their legal difficulties and offer straightforward and competitive pricing. We are accredited by the Law Society’s Practice Management standard, Lexcel. Lexcel is a quality mark for excellence in legal practice management and excellence in legal client care.

Rankings by area of expertise

The rankings below show the areas of expertise that Penmans Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Penmans Solicitors LLP

Meet the team of Penmans Solicitors LLP

Contact & Locations - Penmans Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

30-32 Warwick Road, Kenilworth, Warwickshire, CV8 1GW

Reviews

4.7 /5 100 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Penmans Solicitors LLP

Clients praise the firm’s specialisms in residential conveyancing, wills, probate, power of attorney and estate matters, with clear expertise and efficient case management. Reviews highlight professionalism, attention to detail, strong communication and prompt responses. The team is described as friendly, approachable and supportive, offering reassurance, compassion and practical guidance that makes stressful transactions feel straightforward and well handled.

professional service
friendly staff
efficient communication
attention to detail
compassionate support
timely completion
clear explanations
reliable service
helpful advice
good value

ReviewSolicitors Review List

Profile image of PeterAnthony Madden

PeterAnthony Madden

Verified
Housing & Property

Property sale and coveys cr

Very successful transaction and outcome. The whole process was professionally carried out and attention given to detail and help in expediting the work involved.

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this review

0
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Profile image of K Marszalek

K Marszalek

Verified
Housing & Property

Re-mortgage and lease extension

Not compared price with anyone, I always try to use Penmans doe this type of work.

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this review

0
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Profile image of Julia Mayrick

Julia Mayrick

Verified
Housing & Property

Approachable, friendly staff - would and have recommended

We were selling our mothers house, and all the staff I dealt with were very approachable and professional. It was quite a stressful time, and I felt the team were extremely kind and understanding. Would definitely use again, and recommend.

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this review

0
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Profile image of M White

M White

Verified
Housing & Property

Property Sale

It was a pleasure to have Kate looking after the sale of our property. Friendly, professional and very efficient, guiding us through seamlessly to completion.

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this review

0
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Profile image of J Barnes

J Barnes

Verified
Housing & Property

Conveyancinng

Kate Cooper rocks! I know because she was trained by the best! And Sarah also, super efficient. Many thanks both.

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Other Reviews

Profile image of Helen Brown

Helen Brown

Helen

I found them to be very helpful - particularly Liz and Christie. But the conveyancing team was badly let down when two others represented the buyer of the house we were selling. Matters not properly dealt with, silence when one went on holiday, then the other solicitor made things very difficult for both her client and us. Difficult and rude, she was also unprofessional - ignored requests for updates from her own client, caused a huge amount of stress for both the buyers and us, and I even caught her badmouthing me in an email to the estate agent and our solicitor. Very stressful and upsetting when it really didn’t need to be. I felt so sorry for our buyer - they kept apologising and we had to keep telling them not to worry as we knew it wasn’t their fault.

Thank you for your feedback and for your kind words about Liz and Christie. We’re sorry to hear how stressful and upsetting the experience was for you and the buyers. We appreciate you taking the time to share your concerns and will ensure your comments are passed on to the relevant team.

0
Collected on: Google collection source logo
Profile image of Phil Gallagher

Phil Gallagher

Phil

Having used Penmans and Christie Russell in particular for several conveyances over the last few years I would highly recommend them to anyone. Clear, concise and regular communication just makes the whole process slightly more bearable.

Thank you for your kind words and for continuing to choose Penmans. We’re pleased to hear that Christie has provided clear and regular communication throughout your conveyancing matters. We really appreciate your recommendation and your continued support.

0
Collected on: Google collection source logo
Profile image of Philip Cooper

Philip Cooper

Housing & Property

Philip

We have used Penmans Solicitors to sell our property on many occasions with a great deal of success. Unfortunately, on this occasion our experience was not great. There had been a number of staff changes which put extreme pressure on the solicitor employed by us and as a result there were many delays and a frustrating number of times we had to chase for action to be done.

Thank you for your feedback and for choosing Penmans for your property sales over the years. We’re sorry that your most recent experience fell below the standard you have come to expect from us. We appreciate how frustrating delays and having to chase for updates can be, and we apologise for the inconvenience caused. Your feedback is important to us, and we will take it on board as we continue to improve our service.

0
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Profile image of 林夕

林夕

Housing & Property

A client

I just finished buying a house. The lawyer responded quickly, worked efficiently, and had a great attitude, making them highly trustworthy. Kudos to their service! Thank you xie

Solicitors tagged in
this review

from Penmans Solicitors LLP

Dear 林夕, Thank you for your feedback. We’re delighted to hear that your house purchase was handled efficiently and that the service you received was responsive and supportive throughout the process.

0
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Profile image of Mike

Mike

Mike

Many thanks to Ravi and Javairia for making what could have been a stressful property sale and purchase as pain free as they could. I genuinely don't think that any part of their service could have been improved upon.

0
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Reviews

4.7 /5 366 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Penmans Solicitors LLP

Clients praise the firm’s specialisms in residential conveyancing, wills, probate, power of attorney and estate matters, with clear expertise and efficient case management. Reviews highlight professionalism, attention to detail, strong communication and prompt responses. The team is described as friendly, approachable and supportive, offering reassurance, compassion and practical guidance that makes stressful transactions feel straightforward and well handled.

professional service
friendly staff
efficient communication
attention to detail
compassionate support
timely completion
clear explanations
reliable service
helpful advice
good value

ReviewSolicitors Review List

Profile image of PeterAnthony Madden

PeterAnthony Madden

Verified
Housing & Property

Property sale and coveys cr

Very successful transaction and outcome. The whole process was professionally carried out and attention given to detail and help in expediting the work involved.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of K Marszalek

K Marszalek

Verified
Housing & Property

Re-mortgage and lease extension

Not compared price with anyone, I always try to use Penmans doe this type of work.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Steve Meehan

Steve Meehan

Verified
Wills, Trusts & Probate

Fantastic service from start to finish!

Pav led us through the will and LPA maze from start to finish. The whole experience was made painless! I would recommend Penmans to anybody thinking of making a will or seeking a LPA. Fantastic service - 5 star *****

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Julia Mayrick

Julia Mayrick

Verified
Housing & Property

Approachable, friendly staff - would and have recommended

We were selling our mothers house, and all the staff I dealt with were very approachable and professional. It was quite a stressful time, and I felt the team were extremely kind and understanding. Would definitely use again, and recommend.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Martin Mellett

Martin Mellett

Verified
Wills, Trusts & Probate

Very satisfied

Very satisfied with the service, dealt with in a professional and friendly manner.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Liz West

Liz West

Liz

What started off as a very promising working relationship quickly broke down regarding family matters. Found myself repeating information already given, information wasn't being recorded or remembered properly, spoken to in a disgusting manner when I wouldn't give immediate instruction. Internal complaint did not address most of the complaint points. Chose to cut my losses and find representation elsewhere, and am still waiting for my documents to be sent with emails now being ignored (again). Ended up with 4 different secretaries to contact throughout a 6 month period, 2 of which left with no notice. Be wary when instructing this firm

0
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Profile image of Jessie Vandertop

Jessie Vandertop

Jessie

Everything was very efficient and professional. All in all a very good experience during a potentially stressful time.

0
Collected on: Google collection source logo
Profile image of Helen Brown

Helen Brown

Helen

I found them to be very helpful - particularly Liz and Christie. But the conveyancing team was badly let down when two others represented the buyer of the house we were selling. Matters not properly dealt with, silence when one went on holiday, then the other solicitor made things very difficult for both her client and us. Difficult and rude, she was also unprofessional - ignored requests for updates from her own client, caused a huge amount of stress for both the buyers and us, and I even caught her badmouthing me in an email to the estate agent and our solicitor. Very stressful and upsetting when it really didn’t need to be. I felt so sorry for our buyer - they kept apologising and we had to keep telling them not to worry as we knew it wasn’t their fault.

Thank you for your feedback and for your kind words about Liz and Christie. We’re sorry to hear how stressful and upsetting the experience was for you and the buyers. We appreciate you taking the time to share your concerns and will ensure your comments are passed on to the relevant team.

0
Collected on: Google collection source logo
Profile image of Phil Gallagher

Phil Gallagher

Phil

Having used Penmans and Christie Russell in particular for several conveyances over the last few years I would highly recommend them to anyone. Clear, concise and regular communication just makes the whole process slightly more bearable.

Thank you for your kind words and for continuing to choose Penmans. We’re pleased to hear that Christie has provided clear and regular communication throughout your conveyancing matters. We really appreciate your recommendation and your continued support.

0
Collected on: Google collection source logo
Profile image of Philip Cooper

Philip Cooper

Housing & Property

Philip

We have used Penmans Solicitors to sell our property on many occasions with a great deal of success. Unfortunately, on this occasion our experience was not great. There had been a number of staff changes which put extreme pressure on the solicitor employed by us and as a result there were many delays and a frustrating number of times we had to chase for action to be done.

Thank you for your feedback and for choosing Penmans for your property sales over the years. We’re sorry that your most recent experience fell below the standard you have come to expect from us. We appreciate how frustrating delays and having to chase for updates can be, and we apologise for the inconvenience caused. Your feedback is important to us, and we will take it on board as we continue to improve our service.

0
Collected on: Google collection source logo

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