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Spencer Shaw Solicitors Limited

4.8 | 168 Reviews 168 Reviews | Drafting Contracts
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St Mary's House, 68 Harborne Park Road, Harborne, Birmingham, West Midlands, B17 0DH

Accepting new clients

St Mary's House, 68 Harborne Park Road, Harborne, Birmingham, West Midlands, B17 0DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 644706

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Spencer Shaw Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Spencer Shaw Solicitors Limited are accredited by

The Law Society accreditation awarded to Spencer Shaw Solicitors Limited
Employment Lawyers Association accreditation awarded to Spencer Shaw Solicitors Limited

Description

Spencer Shaw Solicitors provide specialist employment law services and are recognised for quality, expertise and professionalism. Our goal is to advise you accurately and clearly in plain English so that you can make well-informed decisions with confidence. Employment law is a very emotive and complex field of law and we will support you throughout your matter, whether you are making a claim, defending one or looking for advice. We advise individuals, businesses of all sizes and HR departments. We won the Modern Law Client Care Award (firms of 1-25 employees) 2024, and Birmingham Law Society Law Firm of the Year (1-49 employees) 2025. We have also been shortlisted at the Lexis Nexis Awards and Legal Business Awards. We are located in Birmingham and deal with clients anywhere in England and Wales.

Rankings by area of expertise

The rankings below show the areas of expertise that Spencer Shaw Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Spencer Shaw Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Spencer Shaw Solicitors Limited are accredited by

The Law Society accreditation awarded to Spencer Shaw Solicitors Limited
Employment Lawyers Association accreditation awarded to Spencer Shaw Solicitors Limited

Description

Spencer Shaw Solicitors provide specialist employment law services and are recognised for quality, expertise and professionalism. Our goal is to advise you accurately and clearly in plain English so that you can make well-informed decisions with confidence. Employment law is a very emotive and complex field of law and we will support you throughout your matter, whether you are making a claim, defending one or looking for advice. We advise individuals, businesses of all sizes and HR departments. We won the Modern Law Client Care Award (firms of 1-25 employees) 2024, and Birmingham Law Society Law Firm of the Year (1-49 employees) 2025. We have also been shortlisted at the Lexis Nexis Awards and Legal Business Awards. We are located in Birmingham and deal with clients anywhere in England and Wales.

Rankings by area of expertise

The rankings below show the areas of expertise that Spencer Shaw Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Employment

Extremely fast response!

They answered the phone within one ring(!), they were helpful and friendly, and they sent a client agreement for me to sign within about 20 minutes. They made it very clear that they valued my business, and myself as a client.

Legal experts tagged in
this review

Profile image of Sean

Sean

Verified
Employment

Conduct Investigation / Post-dismissal complaint support

We have recently, reluctantly, had to dismiss two members of our team and could not have wished for a more supportive team. Ian, Nazia, Tashoi & Holly have all been extremely helpful. With their support we achieved what we felt was a fair outcome for all parties in a timely manner.

Legal experts tagged in
this review

Meet the team of Spencer Shaw Solicitors Limited

Meet the team of Spencer Shaw Solicitors Limited

Contact & Locations - Spencer Shaw Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

St Mary's House, 68 Harborne Park Road, Harborne, Birmingham, West Midlands, B17 0DH

Reviews

4.8 /5 168 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Spencer Shaw Solicitors Limited

Clients praise the firm’s expertise in employment law, settlement agreements, redundancy and dispute resolution, with many noting swift turnarounds and strong outcomes. Reviews highlight clear, practical advice, strategic guidance and the ability to explain complex legal issues in straightforward terms. Clients also value the team’s professionalism, responsiveness, transparency and reassuring, supportive approach. The firm is often described as knowledgeable, efficient and approachable, with solicitors who listen carefully, keep clients informed and handle matters with calm confidence and genuine care.

Professional service
Clear advice
Quick turnaround
Excellent communication
Friendly team
Knowledgeable solicitors
Transparent process
Supportive approach
Reassuring guidance
Responsive service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Very Professional and Helpful

They offered a professional service and were very helpful with my matter. I would definitely reccomend this firm to others.

Legal experts tagged in
this review

0
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Anonymous

Verified
Employment

Exceptional Legal Expertise, Professionalism and Outstanding Service

I cannot speak highly enough of Nazia Khan. Her professionalism, exceptional knowledge of employment law and ability to navigate complex and sensitive employment matters are truly outstanding. As an employer dealing with a particularly challenging employment matter, I needed a solicitor who was not only highly knowledgeable but also confident, meticulous, commercially astute and capable of providing clear, practical legal guidance. Nazia exceeded my expectations. What impressed me most was her depth of legal knowledge, attention to detail and ability to approach difficult situations with clarity, confidence and sound professional judgement. Her advice was measured, strategic and consistently focused on achieving a fair and legally robust resolution while protecting the interests of the business. Throughout the process, I had complete confidence in Nazia's expertise and professional judgement. Her exceptional understanding of employment law, strategic approach and meticulous attention to detail were evident at every stage. She handled a complex employment matter with remarkable competence, clarity and professionalism, ultimately achieving a successful resolution. Having now reached a successful conclusion, I can genuinely say that instructing Nazia was an excellent decision. She is a credit to her profession and demonstrates the very highest standards of legal practice. I would recommend Nazia without hesitation to any employer or business owner seeking first-class employment law advice and representation. An exceptional solicitor who has earned my utmost respect and highest recommendation.

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your fantastic feedback on Nazia. We’re delighted to hear that you had a positive experience, it truly means a lot. Nazia also send her thanks and appreciation. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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Profile image of Steve Mole

Steve Mole

Verified
Employment

Excellent Professional Service..

From the 1st phone call enquiry, to the end of my experience, the whole team at Spencer Shaw Solicitors have been totally professional. Excellent advice was always provided on all aspects of my situation and the best options to move forward.. I would not hesitate to recommend them and their services.. Thanks again for all your help..

Legal experts tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you Steve for taking the time to leave such a positive review. We're glad you had a great experience and it was a pleasure assisting you. Nazia also extends her thanks. Wishing you continued success in all your future endeavours. Best wishes, Tash

0
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Profile image of anonymous

anonymous

Employment

Excellent settlement agreement advice

Were able to advise me on a settlement agreement, with a quick turn around. Advice was clear and made me aware of issues I hadn't considered reading the document myself. Process was transparent throughout, would not hesitate to engage them again should I need to.

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you for the review. We're glad you were happy with the service, and wish you all the best in the future.

0
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Profile image of EGB

EGB

Employment

Pragmatic, resolution focussed service

I engaged Ian Jones to advise me on an employment issue. I am very grateful for Ian’s knowledgable, straightforward and pragmatic approach. I felt assured from the start I was in good hands. Prior to the formal engagement, Ian took the time to advise me of the general legal framework and the ways in which these scenarios can typically be solved. I was appreciative that there was no hard sell or pressure to onboard as a client immediately. Several months later when I did require formal representation, I did not hesitate to get back in touch with Ian. The other parties in the matter were particularly testing, however, at every bump in the road, Ian advised my options, the benefits/risks associated and ensured I was well informed of the legal position and what that meant for me. This enabled me to give my instructions confidently, and ultimately bring the matter to a close swiftly with the an outcome I was happy with. Additionally, Tash Reid was excellent - ensuring I was kept informed as matters progressed. She liaised between parties to ensure all relevant documentation was completed promptly and accurately.

Legal experts tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Emillie, thank you so much for your kind feedback. We’re delighted to hear that you had a positive experience with us, it truly means a lot. Ian also sends his thanks and appreciation. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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Other Reviews

Profile image of Network

Network

Network

Like the previous caller Stephanie Smith made note of, total waste of time, The Solicitor was telling me that in order for us to speak further she needed to merit assess my case and was completely condescending and arrogant on the phone, Telling me not to interrupt! because of a delay on the line,If you contact people to discuss business ensure you have some basic etiquette and empathy, I presume I’ll get a similar response as Stephanie did. This again was an employer grievance & potential tribunal case. Talk to people with a little bit of respect, you know who you are, You are dealing with people who are distressed,They are not Lawyers most of our discussion could have been pleasant but the manner in which you attacked means your communication style is unfit to talk to potential leads… Like I told you on the phone there is literally no need for you to contact me to speak to me like this and therefore do not contact me again, I’ll take my business elsewhere.

A representative from Spencer Shaw Solicitors Limited responded to this review

The purpose of our free initial call is to understand whether we can help with your matter and provide a quote for the work involved. This means that we do need to keep the conversation on topic. To advise on your matter we need to fully assess the evidence and circumstances, which means becoming a client of the firm. We are unable to provide free advice. We are very proud that a high proportion of our reviews say our team are friendly, empathetic, approachable and supportive. We also receive positive feedback about the individual solicitor you spoke to. We are sorry that we are not the right firm for you, but wish you all the best with your claim.

0
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Profile image of Nour

Nour

Employment

Nour

I was very impressed with the service provided by Ms. Nazia Khan and the firm. She took the time to explain each step of the process clearly and thoroughly, which brought me real peace of mind. I truly appreciated her professionalism, clarity, and efficiency. I am equally satisfied with the firm’s overall handling of my case and the responsiveness of her assistant, who was always prompt and helpful. I highly recommend both Ms. Khan and the firm, and I am sincerely grateful for their support throughout the process.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Nour! We are happy we could help. Best wishes.

0
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Profile image of Dan

Dan

Employment

Dan

I recently engaged with the team at Spencer Shaw and following my great experience, I have nothing but praise for them. I can't thank them enough for their service and wouldn't hesitate to recommend them to anyone.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Dan. It was a pleasure!

0
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Profile image of Matthew

Matthew

Matthew

I had a concern about a employment contract I am presented with taking that is very different to how my working pattern is and therefore looks like it doesn't fit, it is a very confusing situation for me so I requested the professional advice of SSS Ltd. After an initial discussion there was an issue which the Principle Solicitor understood and handled effectively and efficiently. I was then given the time and attention to fully express my concerns and these were taken piece by piece so that I was clear on the issues relevant to my situation. Many thanks to Ian for this clarity and taking the time to resolve this.

A representative from Spencer Shaw Solicitors Limited responded to this review

Hi Matthew, We're really sorry to hear this. Our Principal Solicitor has taken a look at your matter and would like to speak to you to resolve the problem. He will be in touch later today. Best wishes, Laura

0
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Profile image of Lisa

Lisa

Employment

Lisa

Extremely professional, Nazia guided me through a very traumatic time, the constant support and advice when needed was invaluable. Calls and paperwork received promptly and when expected, a truly professional team that I will definitely recommend to family and friends

Solicitors tagged in
this review

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you for your review Lisa. We're happy we could help. We'll pass your message on to Nazia and the team.

0
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Reviews

4.8 /5 307 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Spencer Shaw Solicitors Limited

Clients praise the firm’s expertise in employment law, settlement agreements, redundancy and dispute resolution, with many noting swift turnarounds and strong outcomes. Reviews highlight clear, practical advice, strategic guidance and the ability to explain complex legal issues in straightforward terms. Clients also value the team’s professionalism, responsiveness, transparency and reassuring, supportive approach. The firm is often described as knowledgeable, efficient and approachable, with solicitors who listen carefully, keep clients informed and handle matters with calm confidence and genuine care.

Professional service
Clear advice
Quick turnaround
Excellent communication
Friendly team
Knowledgeable solicitors
Transparent process
Supportive approach
Reassuring guidance
Responsive service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Very Professional and Helpful

They offered a professional service and were very helpful with my matter. I would definitely reccomend this firm to others.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Employment

Exceptional Legal Expertise, Professionalism and Outstanding Service

I cannot speak highly enough of Nazia Khan. Her professionalism, exceptional knowledge of employment law and ability to navigate complex and sensitive employment matters are truly outstanding. As an employer dealing with a particularly challenging employment matter, I needed a solicitor who was not only highly knowledgeable but also confident, meticulous, commercially astute and capable of providing clear, practical legal guidance. Nazia exceeded my expectations. What impressed me most was her depth of legal knowledge, attention to detail and ability to approach difficult situations with clarity, confidence and sound professional judgement. Her advice was measured, strategic and consistently focused on achieving a fair and legally robust resolution while protecting the interests of the business. Throughout the process, I had complete confidence in Nazia's expertise and professional judgement. Her exceptional understanding of employment law, strategic approach and meticulous attention to detail were evident at every stage. She handled a complex employment matter with remarkable competence, clarity and professionalism, ultimately achieving a successful resolution. Having now reached a successful conclusion, I can genuinely say that instructing Nazia was an excellent decision. She is a credit to her profession and demonstrates the very highest standards of legal practice. I would recommend Nazia without hesitation to any employer or business owner seeking first-class employment law advice and representation. An exceptional solicitor who has earned my utmost respect and highest recommendation.

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your fantastic feedback on Nazia. We’re delighted to hear that you had a positive experience, it truly means a lot. Nazia also send her thanks and appreciation. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
Collected on: ReviewSolicitor collection source logo
Profile image of Steve Mole

Steve Mole

Verified
Employment

Excellent Professional Service..

From the 1st phone call enquiry, to the end of my experience, the whole team at Spencer Shaw Solicitors have been totally professional. Excellent advice was always provided on all aspects of my situation and the best options to move forward.. I would not hesitate to recommend them and their services.. Thanks again for all your help..

Legal experts tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you Steve for taking the time to leave such a positive review. We're glad you had a great experience and it was a pleasure assisting you. Nazia also extends her thanks. Wishing you continued success in all your future endeavours. Best wishes, Tash

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Employment

Excellent settlement agreement advice

Were able to advise me on a settlement agreement, with a quick turn around. Advice was clear and made me aware of issues I hadn't considered reading the document myself. Process was transparent throughout, would not hesitate to engage them again should I need to.

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you for the review. We're glad you were happy with the service, and wish you all the best in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Great advice

Fantastic advice, friendly and informative

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you for the review Leonard! We're glad you were happy with the service, and wish you all the best in the future.

0
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Other Reviews

Profile image of Lesley Walwyn

Lesley Walwyn

Lesley

I have used this firm in the past and they were excellent. They kept me informed of the procedures. They were very professional and knowledgeable and supported me in a very stressful case which was settled in my favour. I would highly recommend them.

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much. We're thrilled to hear that you had a great experience with us. Your feedback means a lot.

0
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Profile image of Omowunmi Olapade

Omowunmi Olapade

Omowunmi

I had a very positive experience with Spencer Shaw Solicitors. The service was efficient and reassuring throughout the process. Ian Jones was professional, knowledgeable, and guided me clearly at every stage, which made a potentially stressful situation much easier to navigate. I truly appreciated the support I received and would definitely recommend their services to anyone in need of expert legal advice.

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot.

0
Collected on: Google collection source logo
Profile image of Network

Network

Network

Like the previous caller Stephanie Smith made note of, total waste of time, The Solicitor was telling me that in order for us to speak further she needed to merit assess my case and was completely condescending and arrogant on the phone, Telling me not to interrupt! because of a delay on the line,If you contact people to discuss business ensure you have some basic etiquette and empathy, I presume I’ll get a similar response as Stephanie did. This again was an employer grievance & potential tribunal case. Talk to people with a little bit of respect, you know who you are, You are dealing with people who are distressed,They are not Lawyers most of our discussion could have been pleasant but the manner in which you attacked means your communication style is unfit to talk to potential leads… Like I told you on the phone there is literally no need for you to contact me to speak to me like this and therefore do not contact me again, I’ll take my business elsewhere.

A representative from Spencer Shaw Solicitors Limited responded to this review

The purpose of our free initial call is to understand whether we can help with your matter and provide a quote for the work involved. This means that we do need to keep the conversation on topic. To advise on your matter we need to fully assess the evidence and circumstances, which means becoming a client of the firm. We are unable to provide free advice. We are very proud that a high proportion of our reviews say our team are friendly, empathetic, approachable and supportive. We also receive positive feedback about the individual solicitor you spoke to. We are sorry that we are not the right firm for you, but wish you all the best with your claim.

0
Collected on: Google collection source logo
Profile image of Nour

Nour

Employment

Nour

I was very impressed with the service provided by Ms. Nazia Khan and the firm. She took the time to explain each step of the process clearly and thoroughly, which brought me real peace of mind. I truly appreciated her professionalism, clarity, and efficiency. I am equally satisfied with the firm’s overall handling of my case and the responsiveness of her assistant, who was always prompt and helpful. I highly recommend both Ms. Khan and the firm, and I am sincerely grateful for their support throughout the process.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Nour! We are happy we could help. Best wishes.

0
Collected on: Google collection source logo
Profile image of Dan

Dan

Employment

Dan

I recently engaged with the team at Spencer Shaw and following my great experience, I have nothing but praise for them. I can't thank them enough for their service and wouldn't hesitate to recommend them to anyone.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Dan. It was a pleasure!

0
Collected on: Google collection source logo

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