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Spencer Shaw Solicitors Limited

4.8 | 204 Reviews 204 Reviews | Training Programs
279 Total Company Reviews info icon Training Programs | info icon 279 Total Company Reviews Training Programs | info icon 279 Total Company Reviews

St Mary's House, 68 Harborne Park Road, Harborne, Birmingham, West Midlands, B17 0DH

Accepting new clients

St Mary's House, 68 Harborne Park Road, Harborne, Birmingham, West Midlands, B17 0DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 644706

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Spencer Shaw Solicitors Limited |
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Spencer Shaw Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Spencer Shaw Solicitors Limited are accredited by

The Law Society accreditation awarded to Spencer Shaw Solicitors Limited
Employment Lawyers Association accreditation awarded to Spencer Shaw Solicitors Limited

Description

Spencer Shaw Solicitors provide specialist employment law services and are recognised for quality, expertise and professionalism. Our goal is to advise you accurately and clearly in plain English so that you can make well-informed decisions with confidence. Employment law is a very emotive and complex field of law and we will support you throughout your matter, whether you are making a claim, defending one or looking for advice. We advise individuals, businesses of all sizes and HR departments. We won the Modern Law Client Care Award (firms of 1-25 employees) 2024, and Birmingham Law Society Law Firm of the Year (1-49 employees) 2025. We have also been shortlisted at the Lexis Nexis Awards and Legal Business Awards. We are located in Birmingham and deal with clients anywhere in England and Wales.

Rankings by area of expertise

The rankings below show the areas of expertise that Spencer Shaw Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Spencer Shaw Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Spencer Shaw Solicitors Limited are accredited by

The Law Society accreditation awarded to Spencer Shaw Solicitors Limited
Employment Lawyers Association accreditation awarded to Spencer Shaw Solicitors Limited

Description

Spencer Shaw Solicitors provide specialist employment law services and are recognised for quality, expertise and professionalism. Our goal is to advise you accurately and clearly in plain English so that you can make well-informed decisions with confidence. Employment law is a very emotive and complex field of law and we will support you throughout your matter, whether you are making a claim, defending one or looking for advice. We advise individuals, businesses of all sizes and HR departments. We won the Modern Law Client Care Award (firms of 1-25 employees) 2024, and Birmingham Law Society Law Firm of the Year (1-49 employees) 2025. We have also been shortlisted at the Lexis Nexis Awards and Legal Business Awards. We are located in Birmingham and deal with clients anywhere in England and Wales.

Rankings by area of expertise

The rankings below show the areas of expertise that Spencer Shaw Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Employment

Extremely fast response!

"They answered the phone within one ring(!), they were helpful and friendly, and they sent a client agreement for me to sign within about 20 minutes. They made it very clear that they valued my business, and myself as a client."

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Sean

Verified
Employment

Conduct Investigation / Post-dismissal complaint support

"We have recently, reluctantly, had to dismiss two members of our team and could not have wished for a more supportive team. Ian, Nazia, Tashoi & Holly have all been extremely helpful. With their support we achieved what we felt was a fair outcome for all parties in a timely manner. "

Legal experts tagged in
this review

Meet the team of Spencer Shaw Solicitors Limited

Meet the team of Spencer Shaw Solicitors Limited

Contact & Locations - Spencer Shaw Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

St Mary's House, 68 Harborne Park Road, Harborne, Birmingham, West Midlands, B17 0DH

Reviews

4.8 /5 204 Reviews
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Clients say

What clients say about Spencer Shaw Solicitors Limited

Specialists in employment law and settlement agreements, the firm demonstrates strong legal expertise, strategic negotiation and clear, practical advice. Clients praise efficient, responsive service, fast appointments and thorough document handling. Valued soft skills include clear communication, patience, empathy, professionalism, approachability and a reassuring, human touch. The team is organised, proactive and explains complex issues in plain language, giving clients confidence and reducing stress.

very responsive
clear communication
professional staff
knowledgeable advice
explains simply
efficient service
supportive approach
proactive updates
fast appointments
successful outcomes

ReviewSolicitors Review List

Profile image of MikeG

MikeG

Verified
Employment

Fast, efficient and thorough

I can't speak highly enough about Spencer Shaw. I heard about them from a recommendation from a friend of the family who is also a lawyer, and I must say the service was incredible. They were very responsive from the moment I first called them, the communication was excellent and so was the advice I received. They did a great job in translating the legal jargon into terms I could understand, and after speaking to their solicitor I felt far more confident in my situation.

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Ewa

Verified

Great assistance

I highly recommend Spencer Shaw. I needed assistance with my employment situation, and they were phenomenal. Very calm, friendly atmosphere, and Ian explained to me everything in a digestible way, which made me feel confident and comfortable to proceed. No pressure, no 'let's just get this out of the way ' attitude, again, I would highly recommend their services.

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Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much. We're thrilled to hear that you had a great experience with us. Your feedback means a lot. Ian also extends his thanks. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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Vince L

Verified
Employment

Excellent End to End Support

This was my first experience dealing with redundancy and a settlement agreement, and the process was handled exceptionally well. From the beginning, Tashoi was approachable and proactive, arranging an introductory call quickly to understand my requirements. Given the need for a fast turnaround, she promptly coordinated an appointment with senior lawyer Nadia, who ensured the agreement was clearly explained and that requested amendments were actioned efficiently with my employer. Communication was consistent throughout, with regular updates at each stage. , I’m more than satisfied with the service and would confidently recommend them to others.

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Reply by profile image of Tashoi Reid

Tashoi Reid

Vincent, thank you so much for your kind feedback. We’re delighted to hear that you had a positive experience with us, it truly means a lot. Nazia also sends her thanks and appreciation. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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Chloe Wharton

Verified

Nazia Khan Review

Working with Nazia was an exceptional experience from start to finish. From our very first interaction, it was clear that she possesses not only a deep and sophisticated understanding of employment law, but also the rare ability to apply that knowledge with precision and strategic clarity. What truly sets Nazia apart is her direct and assertive approach. She communicates with confidence and purpose, never obscuring the realities of a situation, yet always doing so in a way that is constructive and empowering. Her clarity of thought and decisiveness inspired immediate trust — I always felt that my case was being handled with both intellectual rigour and practical insight. Nazia demonstrated an impressive ability to anticipate the opposing side’s position and respond with well-judged, persuasive arguments. Her assertiveness was not just a personal trait, but a highly effective professional tool; she negotiated firmly and intelligently, ensuring that my position was taken seriously at every stage. Thanks to her expertise and strategic handling, my employer chose to settle before the matter reached tribunal — a result that speaks volumes about her capability and reputation. Throughout the process, she remained composed, focused, and unwavering in her commitment to achieving the best possible outcome. I would not hesitate to recommend Nazia to anyone seeking a solicitor who combines sharp legal acumen with a confident, forthright, and highly effective approach.

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Reply by profile image of Tashoi Reid

Tashoi Reid

Chloe, thank you so much for your kind feedback. We’re delighted to hear that you had a positive experience with us, it truly means a lot. Nazia also sends her thanks and appreciation. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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Anonymous

Verified

Excellent

I had an excellent experience with this law firm in handling my employer severance package. Their service was efficient, professional, and highly responsive throughout. Communication was proactive and clear, with everything explained in straightforward, uncomplicated language. They were extremely helpful at every stage, making the process smooth and stress-free. I would highly recommend their services.

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Reply by profile image of Tashoi Reid

Tashoi Reid

Natalia, thank you so much for your kind feedback. We’re delighted to hear that you had a positive experience with us, it truly means a lot. Nazia also sends her thanks and appreciation. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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Other Reviews

Profile image of Network

Network

Network

Like the previous caller Stephanie Smith made note of, total waste of time, The Solicitor was telling me that in order for us to speak further she needed to merit assess my case and was completely condescending and arrogant on the phone, Telling me not to interrupt! because of a delay on the line,If you contact people to discuss business ensure you have some basic etiquette and empathy, I presume I’ll get a similar response as Stephanie did. This again was an employer grievance & potential tribunal case. Talk to people with a little bit of respect, you know who you are, You are dealing with people who are distressed,They are not Lawyers most of our discussion could have been pleasant but the manner in which you attacked means your communication style is unfit to talk to potential leads… Like I told you on the phone there is literally no need for you to contact me to speak to me like this and therefore do not contact me again, I’ll take my business elsewhere.

A representative from Spencer Shaw Solicitors Limited responded to this review

The purpose of our free initial call is to understand whether we can help with your matter and provide a quote for the work involved. This means that we do need to keep the conversation on topic. To advise on your matter we need to fully assess the evidence and circumstances, which means becoming a client of the firm. We are unable to provide free advice. We are very proud that a high proportion of our reviews say our team are friendly, empathetic, approachable and supportive. We also receive positive feedback about the individual solicitor you spoke to. We are sorry that we are not the right firm for you, but wish you all the best with your claim.

0
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Nour

Employment

Nour

I was very impressed with the service provided by Ms. Nazia Khan and the firm. She took the time to explain each step of the process clearly and thoroughly, which brought me real peace of mind. I truly appreciated her professionalism, clarity, and efficiency. I am equally satisfied with the firm’s overall handling of my case and the responsiveness of her assistant, who was always prompt and helpful. I highly recommend both Ms. Khan and the firm, and I am sincerely grateful for their support throughout the process.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Nour! We are happy we could help. Best wishes.

0
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Profile image of Dan

Dan

Employment

Dan

I recently engaged with the team at Spencer Shaw and following my great experience, I have nothing but praise for them. I can't thank them enough for their service and wouldn't hesitate to recommend them to anyone.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Dan. It was a pleasure!

0
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Lisa

Employment

Lisa

Extremely professional, Nazia guided me through a very traumatic time, the constant support and advice when needed was invaluable. Calls and paperwork received promptly and when expected, a truly professional team that I will definitely recommend to family and friends

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A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you for your review Lisa. We're happy we could help. We'll pass your message on to Nazia and the team.

0
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Andrew

Employment

Andrew

From first contact, through to completion, the company and its staff were very proactive and helpful. Given the short timeline I had given them to work with, they managed to bring everything in on time and to my satisfaction. Extremely professional company, from knowledge, and communications and I am pleased to have had them on my side.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you for your review Andrew. We're happy we could help.

0
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Reviews

4.8 /5 279 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Spencer Shaw Solicitors Limited

Specialists in employment law and settlement agreements, the firm demonstrates strong legal expertise, strategic negotiation and clear, practical advice. Clients praise efficient, responsive service, fast appointments and thorough document handling. Valued soft skills include clear communication, patience, empathy, professionalism, approachability and a reassuring, human touch. The team is organised, proactive and explains complex issues in plain language, giving clients confidence and reducing stress.

very responsive
clear communication
professional staff
knowledgeable advice
explains simply
efficient service
supportive approach
proactive updates
fast appointments
successful outcomes

ReviewSolicitors Review List

Profile image of MikeG

MikeG

Verified
Employment

Fast, efficient and thorough

I can't speak highly enough about Spencer Shaw. I heard about them from a recommendation from a friend of the family who is also a lawyer, and I must say the service was incredible. They were very responsive from the moment I first called them, the communication was excellent and so was the advice I received. They did a great job in translating the legal jargon into terms I could understand, and after speaking to their solicitor I felt far more confident in my situation.

Solicitors tagged in
this review

0
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Anonymous

Verified

Professional

Tashoi was very professional, always happy to give advice, will definitely use her again

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Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot.

0
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Profile image of Anonymous

Anonymous

Verified

Good Service

From the initial call I made to enquire, the service was friendly and fast. Was given an appointment next day and paperwork signed shortly after. The advice was thorough and delivered in a way that was easily understood.

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Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot.

0
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Claudia Stancalie

Verified

very professional

I called for advice and was contacted back by Ms Felicity Price,one of their top solicitors.She was ever so polite and patient.She listened to my whole story and looked through my documents,then was upfront with her findings and presented me with all options of going forward. Although I only needed advice at the time,I would most definitely use their support in the future,as they also come highly recommended to me.

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this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much. We're thrilled to hear that you had a great experience with us. Your feedback means a lot. Felicity also extends her thanks. Wishing you continued success in all your future endeavours. Best wishes, Tashoi Reid

0
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anonymous

Excellent Professional Service

I had a very positive experience with Spencer Shaw Solicitors. The service was efficient and reassuring throughout the process. Ian Jones was professional, knowledgeable, and guided me clearly at every stage, which made a potentially stressful situation much easier to navigate. I truly appreciated the support I received and would definitely recommend their services to anyone in need of expert legal advice.

Solicitors tagged in
this review

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Omowunmi Olapade

Omowunmi Olapade

Omowunmi

I had a very positive experience with Spencer Shaw Solicitors. The service was efficient and reassuring throughout the process. Ian Jones was professional, knowledgeable, and guided me clearly at every stage, which made a potentially stressful situation much easier to navigate. I truly appreciated the support I received and would definitely recommend their services to anyone in need of expert legal advice.

Reply by profile image of Tashoi Reid

Tashoi Reid

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot.

0
Collected on: Google collection source logo
Profile image of Network

Network

Network

Like the previous caller Stephanie Smith made note of, total waste of time, The Solicitor was telling me that in order for us to speak further she needed to merit assess my case and was completely condescending and arrogant on the phone, Telling me not to interrupt! because of a delay on the line,If you contact people to discuss business ensure you have some basic etiquette and empathy, I presume I’ll get a similar response as Stephanie did. This again was an employer grievance & potential tribunal case. Talk to people with a little bit of respect, you know who you are, You are dealing with people who are distressed,They are not Lawyers most of our discussion could have been pleasant but the manner in which you attacked means your communication style is unfit to talk to potential leads… Like I told you on the phone there is literally no need for you to contact me to speak to me like this and therefore do not contact me again, I’ll take my business elsewhere.

A representative from Spencer Shaw Solicitors Limited responded to this review

The purpose of our free initial call is to understand whether we can help with your matter and provide a quote for the work involved. This means that we do need to keep the conversation on topic. To advise on your matter we need to fully assess the evidence and circumstances, which means becoming a client of the firm. We are unable to provide free advice. We are very proud that a high proportion of our reviews say our team are friendly, empathetic, approachable and supportive. We also receive positive feedback about the individual solicitor you spoke to. We are sorry that we are not the right firm for you, but wish you all the best with your claim.

0
Collected on: Google collection source logo
Profile image of Nour

Nour

Employment

Nour

I was very impressed with the service provided by Ms. Nazia Khan and the firm. She took the time to explain each step of the process clearly and thoroughly, which brought me real peace of mind. I truly appreciated her professionalism, clarity, and efficiency. I am equally satisfied with the firm’s overall handling of my case and the responsiveness of her assistant, who was always prompt and helpful. I highly recommend both Ms. Khan and the firm, and I am sincerely grateful for their support throughout the process.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Nour! We are happy we could help. Best wishes.

0
Collected on: Google collection source logo
Profile image of Dan

Dan

Employment

Dan

I recently engaged with the team at Spencer Shaw and following my great experience, I have nothing but praise for them. I can't thank them enough for their service and wouldn't hesitate to recommend them to anyone.

A representative from Spencer Shaw Solicitors Limited responded to this review

Thank you Dan. It was a pleasure!

0
Collected on: Google collection source logo
Profile image of Stephanie

Stephanie

Stephanie

Waste of time. Called me at a time I’d specifically told them I wasn’t available, then were dismissive, patronising and unhelpful. Asked me what I wanted out of the call - legal advice, obviously? But instead I was told to go away, gather more information (but no directions as to what information they specifically needed me to gather) and to call back once I’d done that. No, I will be calling a different solicitors instead, one who actually acts like they want my business.

A representative from Spencer Shaw Solicitors Limited responded to this review

Hi Stephanie, As our solicitor was unavailable at the time you requested, she chose to call you earlier than requested rather than leave you waiting longer. Although our solicitor did check it was a convenient time, we’re sorry to hear now that it was not. I understand that you wanted definitive answers, but we aren’t able to give legal advice on the free initial call. To provide advice, we would need to assess the relevant information and understand the context. As you did not have any formal information from your employer, and hearsay is not enough to base a claim on, we could only recommend that you request more information about the decision. How you go about this would depend upon your employer’s policies and response, and so our solicitor could not give you an exact process to follow. We are sorry that we did not meet your expectations, but it would be wrong to give definitive advice without being fully informed. We wish you well in resolving the matter.

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