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Talbots Law Ltd

Inhedge House, 31 Wolverhampton Street, Dudley, West Midlands, DY1 1DB

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Inhedge House, 31 Wolverhampton Street, Dudley, West Midlands, DY1 1DB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 598128

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Talbots Law Ltd Review Scores & Client Satisfaction Overview

No Reviews
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Value for
Money
83% below
national average
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Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Talbots Law Ltd are accredited by

Children Law accreditation awarded to Talbots Law Ltd
Family Law Advanced accreditation awarded to Talbots Law Ltd
Family Mediation accreditation awarded to Talbots Law Ltd

Description

We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.

Rankings by area of expertise

The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Talbots Law Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Talbots Law Ltd are accredited by

Children Law accreditation awarded to Talbots Law Ltd
Family Law Advanced accreditation awarded to Talbots Law Ltd
Family Mediation accreditation awarded to Talbots Law Ltd

Description

We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.

Rankings by area of expertise

The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Talbots Law Ltd

Inhedge House, 31 Wolverhampton Street, Dudley, West Midlands, DY1 1DB

Reviews

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What clients say about Talbots Law Ltd

Client reviews suggest the firm specialises in conveyancing and property matters, along with family law, wills, immigration and lease work. Positive feedback highlights clear communication, professionalism, efficiency, knowledge, patience and a reassuring, supportive manner. Many clients valued prompt updates, attention to detail and guidance through stressful processes. Negative reviews, however, report poor responsiveness, missed callbacks, delays, inaccurate or incomplete handling of documents, weak case management and, in one serious case, a breach of confidentiality. Some clients also felt let down by management and complaints handling.

Poor communication
Delayed responses
Confidentiality breach
Proactive case management
Professional service
Knowledgeable solicitors
Clear explanations
Timely paperwork
Efficient handling
Stress-free process

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Reviews

4.8 /5 2977 Reviews
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Star rating

Rating

Clients say

What clients say about Talbots Law Ltd

Client reviews suggest the firm specialises in conveyancing and property matters, along with family law, wills, immigration and lease work. Positive feedback highlights clear communication, professionalism, efficiency, knowledge, patience and a reassuring, supportive manner. Many clients valued prompt updates, attention to detail and guidance through stressful processes. Negative reviews, however, report poor responsiveness, missed callbacks, delays, inaccurate or incomplete handling of documents, weak case management and, in one serious case, a breach of confidentiality. Some clients also felt let down by management and complaints handling.

Poor communication
Delayed responses
Confidentiality breach
Proactive case management
Professional service
Knowledgeable solicitors
Clear explanations
Timely paperwork
Efficient handling
Stress-free process

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Daryl Bromley

Land Law

Succeeded where others have failed

Having tried for years to get land registered to us we were contacted by Nick Playford who had taken this on, now, a few months later he has succeeded to get the registrations done and dusted.

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A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

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anonymous

Just don’t. Read the other negative reviews they are totally accurate.

Just don’t. Read the other negative reviews they are totally accurate.

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service. Thank you for using Talbots Law

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Elber W

Worst case isn't no reply — they are leaking client info

.What has disappointed us most about Talbots Law is not the lack of email responses, but the serious negligence of their solicitor in disclosing a client’s confidential information to us, and the complete lack of action from management after we reported it. We first instructed a solicitor at Talbots Law on 20 June to act for us in our house purchase. By 12 August, we still had not reached Exchange and were ultimately forced to change solicitors. A major reason for this was the solicitor’s serious negligence and lack of responsibility. We repeatedly reminded our solicitor that we would be leaving the UK for a holiday at the end of July and asked for confirmation before we left as to whether our signed original documents had been received. We received no response. Even while the solicitor was on holiday, the team failed to take any action or respond to our emails. However, this was not the most serious issue. The solicitor mistakenly mixed up our file with another client’s and sent us that client’s confidential emails and information. We were extremely shocked by this and immediately raised a complaint with the solicitor’s manager. Despite sending two emails, we have received no response from the manager whatsoever. We then escalated the matter to Talbots Law’s Complaints Department and requested that our solicitor be replaced. Instead, the Complaints Department refused to change our solicitor on the grounds that the relationship had broken down, and offered us a refund solution so that we could find another solicitor and bring the complaint to an end as quickly as possible. The most ironic part is that the client whose confidential information was disclosed to us was also ultimately unhappy with the solicitor’s service and requested a refund. I have lived in the UK for more than ten years and fully understand that property transactions can be slow. However, I have never experienced such a poor level of service from a law firm. I will continue to report this matter to the relevant third parties regarding the solicitor’s negligence in disclosing confidential client information and the failure of Talbots Law’s management to take appropriate action. If you still want to take your chances, you are welcome to choose them.

A representative from Talbots Law Ltd responded to this review

Thank you for bringing your feedback to our attention. We take any allegations involving service delays, management responsiveness, and—above all—data privacy and confidentiality with the utmost seriousness. While client confidentiality rules prevent us from discussing the specific details of any client file publicly, we want to address your concerns directly: Data Protection & Confidentiality: We hold data protection to the highest standard. Any potential breach of client confidentiality is a matter of critical concern. We have rigorous internal procedures for investigating potential data incidents, and where appropriate, reporting them to the Information Commissioner’s Office (ICO) and the Solicitors Regulation Authority (SRA). Communication & Delay: We apologize that your experience fell short of the clear communication and swift transaction timeline you expected, particularly regarding the receipt of your original documents prior to your travel. Management & Escalation: We regret that you felt your concerns were not addressed with the urgency they deserved. Our formal complaints procedure is designed to offer fair resolutions when a client relationship founders, including facilitating a smooth transition to alternative representation where appropriate. We note your intention to report these matters to external regulatory bodies. We fully respect your right to do so and will cooperate completely with any formal inquiries to ensure complete transparency.

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Caitie Robinson

If you want the best immigration solicitor, choose Nisha Leel!

Nisha Leel is a knowledgeable, skilled and attentive immigration solicitor. She answers all questions clearly and thoughtfully, completes the paperwork in a timely manner, and handles each case with respect. If you need a highly trained solicitor to represent you well and earn successful results, she is the one for you.

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A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

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Riza

Spouse visa application review :)

Nisha helped us to achieve a spouse visa and was incredibly professional, helpful, and provided full clarity at every step of the way. She always made certain to reassure us throughout the process and share her knowledge and expertise to make everything feel more manageable. We would highly recommend her to others and are sincerely grateful for her services and guidance throughout the last year.

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