Stuart
Collected on:
Extremely professional
Very pleased with the service especially at this very busy time. Claire Cole was extremely professional throughout the sale. Thank you.
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0121 647 3970
We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
Talbots Law Ltd
have 10 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Talbots Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Talbots Law Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Talbots Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Talbots Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Stuart
Collected on:
Very pleased with the service especially at this very busy time. Claire Cole was extremely professional throughout the sale. Thank you.
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Charlotte
Collected on:
Laura Underhill and Samah Akhtar gave fantastic communication throughout the whole process, and their support to us was amazing. Couldn't recommend them highly enough.
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Christopher
Collected on:
When my mom passed away we decided to employ a well known old established company to process the probate for us. What a disaster. They didn't have a clue and gave us totally wrong advice. After a very stressful two years of getting nowhere they left us with no alternative to dispense with their services and employ another solicitor to act on our behalf. That's when we employed Talbots Law. What a difference, our case handler Holly Elphick was very professional and knowledgeable. She took on our case and processed the probate in no time. I wish we had used Talbots Law initially and saved two years of utter stress. Well done Talbots Law and a big thank you to Holly.
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Pat
Collected on:
Service was friendly, efficient and safe from the moment I entered the building. All queries and concerns were dealt with in a straightforward and helpful manner.
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Davina
Collected on:
All staff very supportive and helpful. All legal procedures explained thoroughly to me..
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Anita
Collected on:
Extremely professional and helpful. Put me at ease and dealt with my questions and matter effectively.
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Brian
Collected on:
Considering the hurdles put into place by other parties an excellent service again
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Andressa
Collected on:
The service provided to us, was excellent. The solicitors were there when we needed. This was our first time in the process of buying a house, and we could understand every step taken. We feel very happy and very thankful for all the help from Talbots team.
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Matter Type:
Purchase and Sale
Mark
Collected on:
We went with company as they were local, they move you from one solicitor to another without telling you. They didn't want to do anything for you, they want you to do all the work. Our chain had broken down for over 14 days and they didn't make us aware of this. We lost trust in them and the solicitor stated that he had not got the resources to chase every case up. Our chain as now collapsed before the buyers of our house said it as like pulling teeth out dealing with our solicitors which I agree with. Today we have received a bill of over £800.00 for their services which I had already had put my case in the hands of their complaint department, let's see how if goes but remember you have been warned.
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Matter Type:
Purchase and Sale
Harminder
Collected on:
I used this firm for the purchase and sale of my property and they provided me with a trainee solicitor who was incompetent in everything she did.
She lied on a number of occasions to cover herself from delaying things to not completing payments for the greenbelt which ended up them sending me letters to attend court as their fees hadn't been paid by talbots law.
They don't return your emails or voilmails. I even complained whilst in the process of completing the sale and purchase of my new home and they just brushed the complaint under the carpet.
Horrible experience will never use them again.
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Matthew
Collected on:
Dealt with Terri, very professional, kept me updated every step. Would definitely recommend.
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Ben
Collected on:
Absolutely flawless service from Sanjeev and Lisa. We didn't once have to chase an update, we were updated at all times via email or phone. We also had 2 help to buy ISA and these were dealt with without any issue, and the additional cost was very reasonable. We were first time buyers, I would highly recommend this company if you're looking to buy your first home!
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SHARON
Collected on:
Sanjeev and Lisa were absolute stars. Sanjeev always took the time to explain things and I always knew he had my best interests covered and always did what was best for me. Lisa took all my calls and always answered emails promptly. On completion day she kept me up to date all the way taking some of the stress out of a stressful day. Would definitely use them again.
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Jono
Collected on:
Really satisfied with the service I received from Talbots. Sanjeev in particular was excellent, handling the legalities of our house purchase professionally and at a market competitive rate. I would most certainly use Talbots again in the future. Thank you Sanjeev and the team!
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S
Collected on:
Sanjeev and his team are stars. Cheers
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Ruth Elizabeth Bradley
Collected on:
I would like to say a special thank you to callum at talbots. I was distraught with the problems i had. He calmed me down as explained in detail what my problems were. And although i needed specialist help he put in touch with a solicitors firm who could help. I was promptly helped by all at talbots from effective switchboard and an exeptional pleasant receptionist who put me through to callum. I would approach this company again if i needed any advice.. cuz if they cant help (which in most cases they can) they will put yu touch with someone specialist in that area.. well done talbots. Its nice to know that customers really come first.
And once again many thanks to yu all.x
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Donna Atkins
Collected on:
Shocking service provided to our daughter never reply to emails never return phone calls ask for more documents at last minute dont use them they are a disgrace
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Scott May
Collected on:
Shower of absolute dog shite, don't even poke them with a stick
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Naomi Poppy Wilkinson
Collected on:
we were ''recommended'' talbots by our estate agent but after chasing them for 2/3 weeks with emails and phone calls after they made an error on the paperwork ( no one ever answered the phone or responded to my answer phone messages) which were all ignored we decided to go with another solicitor.
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Sam Hardwick
Collected on:
Very poor service, calls and emails ignored, never get back to you when leave messages, day before contracts due to exchange further info needed that should have been sorted in early stages. Wouldn't recommend to anyone!
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We’re open 10 hours a day / 5 days a week, and some offices are open Saturdays 9.00am - 12.00pm – that’s longer than most local solicitors because we want to make it easy for you. Easy to get the legal advice you need, when you need it. We were one of the first law firms locally to gain the Lexcel quality mark. This is our promise to you. Our promise to provide you with the very best legal advice in a way that is easy to understand. We love what we do – it’s our passion. Legal advice can sometimes seem dull. But helping our customers resolve problems and making a small difference to their lives is what we love to do. 9 out of 10 people* say they would recommend Talbots. This shows we're doing the right thing by our customers – and that matters to us. We may be a business but we’re here to provide a service. From your very first call until your legal problem is resolved. How can we help you today?