Wall James Chappell logo

Wall James Chappell

5.0 | 35 Reviews 35 Reviews | Family and Relationships
572 Total Company Reviews info icon Family and Relationships | info icon 572 Total Company Reviews Family and Relationships | info icon 572 Total Company Reviews

15-23 Hagley Road, Stourbridge, West Midlands, DY8 1QW

Accepting new clients

15-23 Hagley Road, Stourbridge, West Midlands, DY8 1QW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 57141

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Wall James Chappell |

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Wall James Chappell Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Wall James Chappell are accredited by

Resolution First for Family Law accreditation awarded to Wall James Chappell
The Law Society accreditation awarded to Wall James Chappell
Conveyancing Quality Scheme accreditation awarded to Wall James Chappell

Description

Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. In 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell.

Rankings by area of expertise

The rankings below show the areas of expertise that Wall James Chappell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wall James Chappell Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
19% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Wall James Chappell are accredited by

Resolution First for Family Law accreditation awarded to Wall James Chappell
The Law Society accreditation awarded to Wall James Chappell
Conveyancing Quality Scheme accreditation awarded to Wall James Chappell

Description

Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. In 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell.

Rankings by area of expertise

The rankings below show the areas of expertise that Wall James Chappell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Wall James Chappell

Meet the team of Wall James Chappell

Contact & Locations - Wall James Chappell

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

15-23 Hagley Road, Stourbridge, West Midlands, DY8 1QW

Reviews

5.0 /5 35 Reviews
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Clients say

What clients say about Wall James Chappell

The firm is praised for expertise in conveyancing, property sales and purchases, wills, probate, powers of attorney and related estate matters. Clients value its efficient, prompt and knowledgeable service, with clear guidance through often complex legal processes. Soft skills highlighted include friendliness, professionalism, patience, approachability and calm reassurance. Communication is consistently described as excellent, with staff keeping clients well informed, responding quickly and explaining legal points clearly. The team is also seen as proactive, supportive and organised, helping transactions and personal matters progress smoothly.

Friendly service
Clear communication
Efficient service
Professional team
Helpful staff
Kept informed
Responsive support
Knowledgeable advice
Proactive assistance
Reasonable cost

ReviewSolicitors Review List

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Anonymous

Verified
Family Law

Powers of Attorney

I had some international attorneys, so the process was more complicated. Susannah made the whole process easy for all of us, and was so helpful in answering many of our questions. I totally recommend WJC.

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Joan Wilkinson

Verified
Family Law

Client Satisfaction

I would certainly recommend this legal firm. In particular I would mention Mrs griffiths who was delightfully professional and at the same time friendly and approchable.

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Stephen

Verified
Family Law

Great service.

A most approachable and friendly team who cut through the legal jargon to deliver a first class, painless service. Fixed fees and strict adherence to 'no hidden costs' makes it almost a pleasure to part with money! I always recommend them to friends who have received similarly outstanding experiences. Highly recommended.

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Anonymous

Verified
Family Law

Concerning an LAsting Power of Attorney

A good job done. Communicated well. Very satisfied.

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Anonymous

Verified
Family Law

Power of attorney.

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Reviews

5.0 /5 572 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Wall James Chappell

The firm is praised for expertise in conveyancing, property sales and purchases, wills, probate, powers of attorney and related estate matters. Clients value its efficient, prompt and knowledgeable service, with clear guidance through often complex legal processes. Soft skills highlighted include friendliness, professionalism, patience, approachability and calm reassurance. Communication is consistently described as excellent, with staff keeping clients well informed, responding quickly and explaining legal points clearly. The team is also seen as proactive, supportive and organised, helping transactions and personal matters progress smoothly.

Friendly service
Clear communication
Efficient service
Professional team
Helpful staff
Kept informed
Responsive support
Knowledgeable advice
Proactive assistance
Reasonable cost

ReviewSolicitors Review List

Profile image of Lisa Gibson

Lisa Gibson

Verified
Wills, Trusts & Probate

Highly Recommend Every Time

Once again James never fails to impress. He sorted out our Wills which were a little complicated to sort but as always James sorted them out for us. I highly recommend WJC.

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Mr & Mrs Fall

Verified
Wills, Trusts & Probate

New Wills

Efficient service with easy to understand language used, no pressure.

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Lisa Gibson

Verified
Wills, Trusts & Probate

Fabulous

James has been fantastic from beginning to end, we couldn't of done it without him. Highly recommended. His advice was priceless as always. Fiona his secretary was extremely helpful too & so friendly. Can't thank them enough.

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Kevin Brown

Verified
Housing & Property

Domestic Conveyancing

Sarah has been brilliant from start to finish. Kept me fully informed and was always contactable by phone or in person.

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Anonymous

Verified
Housing & Property

THE USUAL EXEMPLARY SERVICE

This is the 3rd or 4th time I have used the conveyancing services of Wall James Chappell. I find them very easy to deal with - always just keeping to the point with no unnecessary prolonging the process.

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Other Reviews

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katie

Wills, Trusts & Probate

katie

I have always used this local company. The staff are very professional and very helpful.

1
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Abbie

Housing & Property

Abbie

We used Deepa Patel for sale and purchase and we couldn’t thank her enough! She was professional, nothing was too much trouble and provided a great service throughout the process. Would definitely recommend this company!

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ROBERT

Wills, Trusts & Probate

ROBERT

A welcoming staff for a business meeting concerning settling a will and reviewing my own will. The business offers a competitive professional service compared with London.

0
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Donna

Donna

We used Wall James Chapel for the sale of our property and the purchase of our new property, from start to finish there service was outstanding, particularly Clare Marriott who was extremely helpful, kept me updated throughout, when she was on annual leave near completion she called me to say I could contact Deepa Patel if I needed anything, who was also very helpful. I really couldn’t praise them enough, I feel I had great value for money. Even the receptionist was lovely. Thanks again

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Lorraine

Lorraine

They don’t call back! I have been calling and leaving messages for someone to call me back for over a week…I called every day last week and left my name and number yet nobody returned my calls. Very poor. Can’t comment on value for money, quality or professionalism as I couldn’t even get that far. I’ve given up now and contacted another company only too happy to have my business.

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