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Wall James Chappell

5.0 | 314 Reviews 314 Reviews | Wills, Trusts & Probate
531 Total Company Reviews info icon Wills, Trusts & Probate | info icon 531 Total Company Reviews Wills, Trusts & Probate | info icon 531 Total Company Reviews

15-23 Hagley Road, Stourbridge, Stourbridge, West Midlands, DY8 1QW

Accepting new clients

15-23 Hagley Road, Stourbridge, Stourbridge, West Midlands, DY8 1QW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 57141

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Wall James Chappell Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Wall James Chappell are accredited by

The Law Society accreditation awarded to Wall James Chappell
Conveyancing Quality Scheme accreditation awarded to Wall James Chappell

Description

Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. In 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell.

Rankings by area of expertise

The rankings below show the areas of expertise that Wall James Chappell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wall James Chappell Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Wall James Chappell are accredited by

The Law Society accreditation awarded to Wall James Chappell
Conveyancing Quality Scheme accreditation awarded to Wall James Chappell

Description

Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. In 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell.

Rankings by area of expertise

The rankings below show the areas of expertise that Wall James Chappell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Wall James Chappell

Meet the team of Wall James Chappell

Contact & Locations - Wall James Chappell

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

15-23 Hagley Road, Stourbridge, Stourbridge, West Midlands, DY8 1QW

Reviews

5.0 /5 314 Reviews
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Clients say

What clients say about Wall James Chappell

Clients praise the firm for estate planning, wills, probate, and residential property (sales/purchases) expertise, plus clear, practical legal advice. They value efficient, thorough service with strong attention to detail, reliable communication and regular updates. Soft skills highlighted include professionalism, friendliness, approachability, patience, empathy during difficult times, and willingness to go above and beyond. Clients also appreciate quick appointments, reasonable costs, home visits, and a supportive, reassuring manner throughout transactions.

Welcoming staff
Professional service
Quick appointments
Clear explanations
Friendly approach
Efficient handling
Helpful communication
Attention to detail
Reasonable cost
Highly recommended

ReviewSolicitors Review List

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anonymous

Verified
Wills, Trusts & Probate

Satisfied Client

Both Kate and the receptionists were very welcoming and professional. A pleasure to deal with.

Legal experts tagged in
this review

0
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Emma Stevens

Verified
Wills, Trusts & Probate

First will using "free wills"

Really happy with the service. We got an appointment quickly. The writing of the wills was explained well and everything was covered quickly but thoroughly so appointment didn't take long. Staff are lovely and I would recommend to anyone.

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this review

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anonymous

Verified
Wills, Trusts & Probate

Will Codicil and LPA

Excellent service from James Rousell; other staff also very friendly and helpful. The only comment is that the first draft of the codicil I received had several quite significant errors.

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anonymous

Verified
Housing & Property

Selling my late uncle's house

I was very impressed with the service I received from Wall James Chappell Solicitors. They kept me informed throughout the process of selling my late uncle's house. The cost was reasonable and in fact slightly less than the original quote.

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Bob Dimmock

Wills, Trusts & Probate

Probate and Property

As co executor of my aunts estate I can thoroughly recommend the staff at Wall James Chappell for dealing with the probate and property. This is not the first time I have used this firm and on each occasion I have found them to be exemplary. Whilst all the staff provide an excellent service I would particularly mention James Rousell and Deepa Patel for their hard work and professionalism.

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Other Reviews

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katie

Wills, Trusts & Probate

katie

I have always used this local company. The staff are very professional and very helpful.

1
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ROBERT

Wills, Trusts & Probate

ROBERT

A welcoming staff for a business meeting concerning settling a will and reviewing my own will. The business offers a competitive professional service compared with London.

0
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Andy

Wills, Trusts & Probate

Andy

During my working and private career I've worked with a lot of solicitors and I can honestly say that few come close to the professionalism and responsiveness of Wall James Chappell. They wrote my late father's will and were incredibly helpful during the whole process of dealing with the estate. From the receptionist, whose job is doubly difficult due to COVID-19, through to the senior partner who dealt with dad's affairs, I only have the highest praise. Thank you!

1
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Phil

Wills, Trusts & Probate

Phil

We used Wall James Chappell to draw up our wills. I thought the service was excellent, as we made changes a few times before we settled on our final draft. In all it was completed within 2 weeks. And at a reasonable rate to - £310 all in. Peace of mind now that should the worse happen to either of us, everthying is in place to ensure we are all sorted. I can highly recommend them for Will Writing.

0
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Pat Hutchinson

Wills, Trusts & Probate

Pat Hutchinson

The Wills, Probate, Trusts and Tax Planning department is absolutely top notch. They are exceptionally knowledgeable and by far the best I have found.

0
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Reviews

5.0 /5 531 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Wall James Chappell

Clients praise the firm for estate planning, wills, probate, and residential property (sales/purchases) expertise, plus clear, practical legal advice. They value efficient, thorough service with strong attention to detail, reliable communication and regular updates. Soft skills highlighted include professionalism, friendliness, approachability, patience, empathy during difficult times, and willingness to go above and beyond. Clients also appreciate quick appointments, reasonable costs, home visits, and a supportive, reassuring manner throughout transactions.

Welcoming staff
Professional service
Quick appointments
Clear explanations
Friendly approach
Efficient handling
Helpful communication
Attention to detail
Reasonable cost
Highly recommended

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Satisfied Client

Both Kate and the receptionists were very welcoming and professional. A pleasure to deal with.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Emma Stevens

Emma Stevens

Verified
Wills, Trusts & Probate

First will using "free wills"

Really happy with the service. We got an appointment quickly. The writing of the wills was explained well and everything was covered quickly but thoroughly so appointment didn't take long. Staff are lovely and I would recommend to anyone.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Will Codicil and LPA

Excellent service from James Rousell; other staff also very friendly and helpful. The only comment is that the first draft of the codicil I received had several quite significant errors.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
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Dr C H Yarwood-Smith

Verified
Housing & Property

Further efficient legal help from Deepa Patel

This is the third property I have sold using Deepa's help in recent years. I would recommend her wholeheartedly and without reservation

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this review

1
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Carolyn Comley-Gaunt

Verified
Housing & Property

House Sale

Deepa and Amelia so helpful as I am old. Very friendly as well which made dealing helpful.

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Other Reviews

Profile image of katie

katie

Wills, Trusts & Probate

katie

I have always used this local company. The staff are very professional and very helpful.

1
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Profile image of Abbie

Abbie

Housing & Property

Abbie

We used Deepa Patel for sale and purchase and we couldn’t thank her enough! She was professional, nothing was too much trouble and provided a great service throughout the process. Would definitely recommend this company!

Solicitors tagged in
this review

0
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Profile image of ROBERT

ROBERT

Wills, Trusts & Probate

ROBERT

A welcoming staff for a business meeting concerning settling a will and reviewing my own will. The business offers a competitive professional service compared with London.

0
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Donna

Donna

We used Wall James Chapel for the sale of our property and the purchase of our new property, from start to finish there service was outstanding, particularly Clare Marriott who was extremely helpful, kept me updated throughout, when she was on annual leave near completion she called me to say I could contact Deepa Patel if I needed anything, who was also very helpful. I really couldn’t praise them enough, I feel I had great value for money. Even the receptionist was lovely. Thanks again

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Lorraine

Lorraine

They don’t call back! I have been calling and leaving messages for someone to call me back for over a week…I called every day last week and left my name and number yet nobody returned my calls. Very poor. Can’t comment on value for money, quality or professionalism as I couldn’t even get that far. I’ve given up now and contacted another company only too happy to have my business.

0
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