Balfour + Manson LLP

Following a traumatic amputation I was referred to Ann Logan of Balfour +Manson LLP. From the very start to the conclusion of a successful financial settlement her advice, communications, feedback, guidance and sound interpersonal skills have simply been outstanding. With a warm and engaging personality, she is a highly gifted lawyer at the top of her game. I was kept informed at every stage of the proceedings in a timely manner and at all times was treated with absolute respect. I unequivocally recommend Ann Logan to anyone pursuing a personal injury claim and would have no hesitation whatsoever in seeking her representation in the future.

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Ann Logan

From day one of initiating a personal injury claim through the EiS union, Olivia Dent and the team at Balfour and Manson have provide excellent support, advice, keeping me informed at each stage of the process and perseverance to secure a settlement that is quite honestly life changing for me and my family.

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Olivia Dent

I was only made aware of my eligibility to apply for CICA after 3 years by my Woman’s Aid Counsellor. I applied by myself and it was very overwhelming. When CICAS asked for more details because I had miss the 2 year mark I became very stressed as everything was very fresh after the Trial. I knew I needed help. I searched for Criminal Injury Lawyers and a very small amount are specialised in certain Cases. Some offered me No Win No Fee, Taking 40% off any compensation that I might receive. Some I felt were pushy or far too fast to help with little information. This screamed red flags to me. When I came across Diana Mackenzie at Balfour & Manson and did my research I felt a lot more trusting. Diana’s genuine professional manner and knowlege with such a complex case made me feel at ease. She kept me informed and explained the process well. I contacted her in November 2025 and of May 2026 I was awarded £16,000 compensation. Balfour & Manson only take 25% for all costs. I am blown away by how quick my case was handled. The money will not change the past but will help to shape my future. I’m sure anyone that has suffered will understand how much it can effect your life. I highly recommend Balfour & Manson and Diana Mackenzie to anyone seeking help with Personal Injury Claims.

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Diana Mackenzie

I was a client of Michaela Guthrie, and I am extremely disappointed with the service I received. At the outset, I explained my case in detail and was advised that I had a significant amount of evidence. It was indicated that the case could result in a substantial award, and I was even told that I would require a personal injury trust, which she offered to arrange on my behalf. However, after I mentioned that I could organise my own personal injury trust, communication became minimal and, at times, non-existent for approximately ten months. With only two months remaining before my deadline, my case was then dropped. This has left me in a very difficult position, potentially at risk of losing my case entirely after three years of effort. I find this deeply concerning and frustrating. I was ultimately told that there was insufficient evidence to proceed and that taking the matter further would not change the outcome. However, I do not feel that my evidence was thoroughly reviewed, nor that adequate effort was made to explore progressing the case, including taking it to court. As a client, this experience has caused significant stress and has left me feeling unsupported and let down at a critical time. I expected clearer communication, greater transparency, and a stronger level of professional commitment. She also failed to contact to the other party. Based on my experience, I cannot recommend her services.

I had a workplace injury claim with Diana who was excellent all the way through. Her efforts were amazing and constantly kept me updated and communicating my case back and fourth with me. Achieving a winning outcome too. Highly recommend Diana and Balfour + Manson for legal representation

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Diana Mackenzie

Amazing company, first class litigation team. If your looking for a solicitor that can pull out all the stops then look no further than michaela guthrie. She won me a personal injury claim which was very tricky to say the least. Communication skills were second to none. Also very understanding and caring. Well done michaela. Keep up your amazing work..

Excellent service from several departments