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Our ethos is based on understanding client’s needs, being good listeners and looking at the big picture. We work together to provide clients with seamless, complementary legal advice covering all aspects of law. This approach has helped us build a reputation for excellence amongst both private and commercial clients, whilst our strategic focus has made us national leaders in the charity and education sectors. We are independently recognised as a leading law firm by both Chambers and the Legal 500. Read more...
Stone King LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Stone King LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stone King LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stone King LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Stone King LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stone King LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Stone King LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Stone King LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Regulatory Defence
Anonymous
Collected on:
I received excellent, professional, prompt, understanding and supportive representation by Andrew, who clearly knew what he was talking about and kept me calm under a very stressful process. He was instrumental in achieving the best possible outcome for my case and his understanding of my situation was clear and succinct.
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Flynn
Collected on:
I had Andrew Mortimer witness a statutory declaration for me and the whole process was simple and quick, no complaints about it.
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Anonymous
Collected on:
Experience was first class and couldn't be improved
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Anonymous
Collected on:
Caroline is an asset to SK & a pleasure to work with
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kate
Collected on:
I was very disappointed with the service I received from this firm. I placed my trust in the solicitor conducting my divorce at a difficult time but he was out of his depth. There was no financial scrutiny and I did not get a good divorce. I got the impression he just wanted to get the job done as quickly as possible. I would not use Stone King for any purpose.
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Matter Type:
Probate
Rebecca
Collected on:
As indicated in title, this firm is exceptionally slow for what it provides. Look around and go with somewhere else that offers faster/cheaper service.
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Miranda
Collected on:
excellent firm of solicitors and Robin Phillips and his team pulled all the stops out to complete on time
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Ashley
Collected on:
Used their web based contact form - still not had a response from that (nearly 3 weeks ago now)
Called regarding enacting LPA and EPA (urgent matters) to be told someone would call me back later that day.
No response for next 7 days even after chasing.
Having a different firm complete the work.
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A
Collected on:
This review is for a different branch.
A horrendous experience with Stone King. Breached my confidence and acted without authority on some matters, charged to issues they were never instructed on and a complaint was fobbed off with the excuse that they thought they were doing right and therefore were right. Be very careful in your choice if you’re looking at Stone King.
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Alexander
Collected on:
The response from the firm below shows how dishonest they are. They had a complaint that they effectively laughed off until the Legal Ombudsman had to get involved. As a client of Mr Matthew Graham’s, Mr Graham breached my confidentiality and acted without authority. When a formal complaint was submitted, Mr Andrew Banks of the firm refused to accept responsibility. The Legal Ombudsman later found in my favour and monetary compensation was awarded. After leaving a honest review elsewhere, Stone King have attempted to have it removed by falsely claiming I was never a client. This firm is a truly dishonest set of individuals. I would not recommended them to anyone.
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FL
Collected on:
Writing an amended review after yesterday’s in-person experience at the branch, and raising this from one to five stars, after how this issue has been handled with professionalism today over the phone. When you are in contact with the right people at this firm who come from the same understanding as yourself, you do get the professional experience you expect. Our previous review has been copied down, if further use is necessary.
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kate
Collected on:
Very disappointed with the way my divorce was handled. I felt the solicitor was out of his depth. There was inadequate scrutiny of any of the financial assets. I felt the solicitor was out of his depth and just wanted a quick result. I would advise against using this firm for anything.
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Elfin
Collected on:
Andrew Mortimer was excellent as a Notary. Patience and explained everything to a complete novice like me! Prompt response to queries and a good price. Also the offices are really nice. Would recommend.
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Peter
Collected on:
Great service is to be had here in the heart of historic Bath.
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It is a real commitment to us supporting our chosen sectors, acting at all times with social responsibility in supporting our clients, our communities and the environment. We want to do this through the actions of our people and by advancing the work of our clients who comprise of predominantly charities, social enterprises and other public benefit organisations, education providers, responsible businesses and of course individuals.
