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Thatcher + Hallam Solicitors

4.9 | 26 Reviews 26 Reviews | Placement Proceedings
672 Total Company Reviews info icon Placement Proceedings | info icon 672 Total Company Reviews Placement Proceedings | info icon 672 Total Company Reviews

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Accepting new clients

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 559535

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Thatcher + Hallam Solicitors |

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Thatcher + Hallam Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Thatcher + Hallam Solicitors are accredited by

Personal Injury accreditation awarded to Thatcher + Hallam Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to Thatcher + Hallam Solicitors
The Law Society accreditation awarded to Thatcher + Hallam Solicitors
Trading names:
Thatcher + Hallam LLP
Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thatcher + Hallam Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thatcher + Hallam Solicitors are accredited by

Personal Injury accreditation awarded to Thatcher + Hallam Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to Thatcher + Hallam Solicitors
The Law Society accreditation awarded to Thatcher + Hallam Solicitors
Trading names:
Thatcher + Hallam LLP
Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Thatcher + Hallam Solicitors

Contact & Locations - Thatcher + Hallam Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Reviews

4.9 /5 26 Reviews
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Rating

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Clients say

What clients say about Thatcher + Hallam Solicitors

The firm specialises in conveyancing, wills, trusts, probate and employment/settlement matters, with clear expertise, attention to detail and efficient, timely handling of transactions. Clients praise professional legal knowledge, practical advice and problem-solving across complex or emotional cases. Valued soft skills include excellent communication, empathy, patience, approachability and responsiveness, plus proactive case management, friendliness and reassurance. Clients highlight clarity in plain English, good availability, teamwork that avoids delays, transparent fees and a supportive, client-focused approach that makes stressful processes easier.

professional
excellent communication
very approachable
knowledgeable
efficient service
friendly staff
empathetic support
proactive updates
clear fees
stress‑free process

ReviewSolicitors Review List

Profile image of Carole

Carole

Verified
Personal Injury

Excellent service

James Weller has meticulously worked on my case for the last 4 years. He has been professional, compassionate and responsive. I would like to thank James for his kindness and sensitivity whilst dealing with and around my family and their commitments. I wouldn’t hesitate to recommend him and the company to anyone that needs their services.

Solicitors tagged in
this review

Thatcher + Hallam LLP

Dear Carole, Thank you for your kind words. We’re grateful for your trust in James and pleased to hear he provided compassionate, professional, and attentive support throughout your case. Your recommendation means a great deal to us. Best Regards, Thatcher + Hallam

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Helena

Housing & Property

Outstanding solicitors

From the get go I knew myself to be in trustworthy and experienced hands, Caroline went above and beyond throughout the at times rocky process of selling my house. I could not have wished for a more professional and kind solicitor throughout this process and would recommend her and Ames and Kent to anyone looking for a first class service. Thank you

Legal experts tagged in
this review

Reply by profile image of Caroline Polder

Caroline Polder

Thank you so much for your kind review; it's greatly appreciated. It was a pleasure working with you on your transaction, and we wish you all the very best in the future.

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Ruth

Verified
Housing & Property

Friendly local solicitors

Informative, responsive, thorough. and helpful.

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this review

Reply by profile image of Caroline Polder

Caroline Polder

Thank you for taking the time out to leave positive feedback. Wishing you all the best and look forward to working with you again in the future.

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Patricia

Verified
Family Law

Excellent

From the outset the service we received from Thatcher+Hallam was outstanding. Our solicitor was professional yet approachable, thoughtful, comsiderate, compassionate and explained all we needed to know and answered our questions clearly, concisely and without patronising us. I cannot recommend her and Thatcher+Hallam highly enough and we will use them for all future legal requirements we may have.

Legal experts tagged in
this review

Thatcher + Hallam LLP

Thank you, Patricia, for your kind words and recommendation. We are delighted that you had such a positive experience with Helen and our firm during your Family Law matter. We strive to provide professional and compassionate service, and it’s great to know we met your expectations.

0
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Anonymous

Verified
Wills, Trusts & Probate

Update Will

My contact with the solicitors I found were professional, knowledgeable, friendly and helpful.

Solicitors tagged in
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Reply by profile image of Katherine Oakes

Katherine Oakes

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of James

James

Housing & Property

James

Amazing service from the best solicitors and solicitor (Claire Dagger), that I have ever used. I would highly recommend them and will definitely use them again!! I actually live 60miles away, but chose to use them again, as they are so professional and quick to respond. Just amazing.

A representative from Thatcher + Hallam LLP responded to this review

Thanks so much James for your review. Really great to share with people that it's possible to work with us, even from a distance!

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Ann

Housing & Property

Ann

Fantastic solicitors, incredibly efficient, easy to get hold of and really quick to process our house purchase. They made the whole process easy and stress free, we would definitely use them again!

A representative from Thatcher + Hallam LLP responded to this review

Thanks very much for this review and sharing such positive feedback.

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Alex

Housing & Property

Alex

My first experience of using a solicitor and it was fantastic. Claire Dagger’s communication was amazing and responsive. Would highly recommend and will be using again on my next house purchase. I felt she went above and beyond.

A representative from Thatcher + Hallam LLP responded to this review

Thank you so much for your feedback. It's really positive to hear Claire helped you so much, especially as it was your first time using a solicitor.

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Wayne

Housing & Property

Wayne

We have always used solicitors in bath because we felt that using solicitors in our area would be more beneficial, We were recommended thatcher and Hallam and thought we would give them a try , so glad we did the service we had was exceptional!!! Always had an immediate response to any queries that we had and were updated through the whole process, and gosh were they quick sorting our sale and purchase. Clare dagger we can’t thank you enough as I told you through our chats you were brilliant, couldn’t recommend you guys enough and if I am brave enough to move again without doubt I will be requiring your service’s. Oh and we saved a bomb !!! Thanks again karina & wayne sykes .

A representative from Thatcher + Hallam LLP responded to this review

Thanks for taking the time to leave a review - and we are really pleased that you chose to come to us following a recommendation from someone else, and that Claire was able to provide such an excellent service to you.

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D

A client

Excellent ,caring and efficient. great communication. This is what solicitors should be. Wish I came across them before others. Will use again.

A representative from Thatcher + Hallam LLP responded to this review

We are really pleased you found the team so helpful - thanks for sharing your feedback

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Reviews

4.9 /5 672 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thatcher + Hallam Solicitors

The firm specialises in conveyancing, wills, trusts, probate and employment/settlement matters, with clear expertise, attention to detail and efficient, timely handling of transactions. Clients praise professional legal knowledge, practical advice and problem-solving across complex or emotional cases. Valued soft skills include excellent communication, empathy, patience, approachability and responsiveness, plus proactive case management, friendliness and reassurance. Clients highlight clarity in plain English, good availability, teamwork that avoids delays, transparent fees and a supportive, client-focused approach that makes stressful processes easier.

professional
excellent communication
very approachable
knowledgeable
efficient service
friendly staff
empathetic support
proactive updates
clear fees
stress‑free process

ReviewSolicitors Review List

Profile image of Judith Allen

Judith Allen

Verified

Wills

I found the contact with the solicitor very helpful

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Paul Chard

Verified

House Police

Caroline and her team were fantastic. She was very professional, excellent at communication together with empathy towards me as a client. Highly recommend.

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anonymous

Verified
Lasting Power of Attorney

Lasting Powers of Attorney

The process was made easy with the help of Alexandra Porter

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Stephen and Karen Henry

Verified

Absolutely excellent advice and service

Very satisfied and can highly recommend. Wills, Trusts and PoA’s all handled perfectly and quickly

Solicitors tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Dear Mr & Mrs Henry, Thank you for your kind feedback. We are delighted that you were pleased with the level of advice and service you received. It is especially pleasing to know that your Wills, Trusts, and Lasting Powers of Attorney were handled smoothly and efficiently. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. If there is anything further we can help you with in the future, please don’t hesitate to get in touch. Yours sincerely, Kate Bond Private Client at Thatcher & Hallam LLP

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Allen Foster

Verified
Wills, Trusts & Probate

Solicitors for Will

Thatcher and Hallam were approachable and they were giving clear advice.

Solicitors tagged in
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A representative from Thatcher + Hallam LLP responded to this review

Dear Allen, Thank you for taking the time to leave us a lovely review. We’re delighted to hear that you found our team approachable and our advice clear and easy to understand. We really appreciate you taking the time to share your experience and we wish you all the best for your future. Please do not hesitate to get in touch if you require our assistance again in the future. Yours sincerely, Kate Bond Private Client at Thatcher & Hallam LLP

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Other Reviews

Profile image of S Hughes

S Hughes

A client

Lovely place, lovely people.

0
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Joseph Fort

Joseph

We were recommended Thatcher & Hallam for conveyancing by our estate agent. My partner contacted them to instruct them on a Thursday and didn’t receive a response until the following Tuesday. When they did reply, the response was unhelpful. A week later, we still hadn’t heard anything further, aside from a slightly snotty email saying they were busy and asking us not to contact them. Not a great impression. As of today, they still haven’t come back to confirm. As a result, our buyer was left waiting over a week for us simply to confirm basic conveyancer details for the memorandum of sale. This made us look disorganised and could easily have put our sale at risk. The estate agent who originally recommended them ultimately advised us to abort and go elsewhere. The new conveyancer they recommended replied and got it sorted within an hour - and even replied out of office hours. If they can’t be bothered to respond at the very start of the process, I dread to think how responsive they would be during the actual conveyancing. We also made it clear that we had another sale and a purchase coming up, so they’ve effectively lost out on two sales and a purchase due to being so slow, unprofessional and unresponsive in even getting themselves instructed. I’d strongly recommend avoiding them and choosing another firm that actually wants new conveyancing customers.

Dear Joseph, Thank you for your feedback. We are sorry to hear that your experience with our firm over the Bank Holiday period fell below expectations. We always aim to issue quotations promptly, however on rare occasions, delays can occur due to unforeseen staff absences. We have shared your feedback with the team and are reviewing our processes to help prevent similar delays in the future. We apologise for any inconvenience caused and appreciate your understanding. We hope you will consider using our services again in the future. Kind regards, Mitchell

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Laura Huggins (My Life As A Mummy)

Laura

I rang to enquire about medical negligence as it was heavily advertised on their website. Receptionist unaware they offered this which was very concerning and gave me no confidence in using this company. It seems that they’ve gone very downhill since the 90’s when my family used them.

Dear Laura, Thank you for taking the time to leave a review, although we are of course concerned to hear of your experience. Our team of solicitors do handle medical negligence claims, and I would be grateful if you could reach out to my colleague James at jweller@th-law.co.uk for further information on this point. We would like to provide additional training to ensure that your experience is not repeated. Unfortunately, I am unable to locate your call in our call logs, and I would be grateful if you could email me at mfellingham@th-law.co.uk to discuss further. I hope that you will give us an opportunity to put this right and look forward to hearing from you. Kind regards, Mitchell

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Louise

Louise

Exceptional Service from Hayley Wakefield at Thatcher & Hallam Hayley was absolutely brilliant throughout what turned out to be a very long and stressful house sale and purchase. The process took over a year and nearly collapsed several times due to buyers dropping out and poor solicitors further down the chain, but Hayley was consistently excellent. She is professional, approachable, and explains everything in plain English, which made things so much easier to understand. Hayley always responded quickly and was at the end of the phone whenever I needed clarification or reassurance. Her calm, proactive approach kept everything moving when it could have fallen apart. I would highly recommend Hayley Wakefield to anyone seeking reliable and professional legal support for property transactions.

A representative from Thatcher + Hallam LLP responded to this review

Dear Louise, Thank you so much for your review for Hayley Wakefield. It is great to see that she was supportive and reassuring throughout your house sale and purchase. We hope you settle in well to your new home and we will pass your review on to Hayley. Kind regards, Thatcher + Hallam

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Karen

Karen

To, Mr James Weller, Annette, and all who dealt with my claim I would like to express my sincere gratitude for all your help, patience ,professionalism and understanding, I am now crying happy tears.😹😹

A representative from Thatcher + Hallam LLP responded to this review

Thank you Karen for your kind review. We have forwarded your review on to James and Annette. We are so pleased that the team were able to bring you such joy! Best wishes Thatcher + Hallam

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