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Thatcher + Hallam Solicitors

4.9 | 34 Reviews 34 Reviews | Exit Payments
671 Total Company Reviews info icon Exit Payments | info icon 671 Total Company Reviews Exit Payments | info icon 671 Total Company Reviews

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

01761 414 646

Accepting new clients

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 559535

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Thatcher + Hallam Solicitors |

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4.9
Excellent
34 Reviews
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Thatcher + Hallam Solicitors are accredited by

Personal Injury accreditation awarded to Thatcher + Hallam Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to Thatcher + Hallam Solicitors
The Law Society accreditation awarded to Thatcher + Hallam Solicitors
Trading names:
• Thatcher + Hallam LLP
• Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

Employment 1 / 2
Local 1 / 3
4.9
Excellent
671 Reviews
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thatcher + Hallam Solicitors are accredited by

Personal Injury accreditation awarded to Thatcher + Hallam Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to Thatcher + Hallam Solicitors
The Law Society accreditation awarded to Thatcher + Hallam Solicitors
Trading names:
• Thatcher + Hallam LLP
• Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

Meet the team of Thatcher + Hallam Solicitors

Katherine Oakes

Katherine Oakes

Partner

4.9 90
Hayley Wakefield

Hayley Wakefield

Conveyancing Executive

4.9 44
Laura Anne Ablett

Laura Anne Ablett

Partner

4.9 44
Helen Parker

Helen Parker

Solicitor

5.0 17
Jessica Weeks

Jessica Weeks

Conveyancing Executive

4.8 14
James Weller

James Weller

Senior Associate Solicitor

5.0 13
George Persson

George Persson

Managing Partner and Solicitor

5.0 12
Molly Curtis

Molly Curtis

Conveyancing Assistant

4.8 5
Alexandra Porter

Alexandra Porter

Paralegal

4.8 5
William Arthur Weller

William Arthur Weller

Consultant

5.0 5
Kiren Ali

Kiren Ali

Paralegal

5.0 2
Gemma Norris

Gemma Norris

Wills, Probate + Tax Planning Executive

5.0 1
Hollie Tucker

Hollie Tucker

Solicitor

5.0 1
Keira Jones

Keira Jones

Trainee Solicitor

5.0 1
Samantha Hawkins

Samantha Hawkins

Chartered Tax Advisor

0.0 0

Contact details

01761 414 646
enquiries@th-law.co.uk
www.th-law.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Reviews

4.9 /5 34 Reviews
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    Review Source

    Rating

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    Clients say

    The firm specialises in conveyancing, wills, trusts, probate and employment/settlement matters, with clear expertise, attention to detail and efficient, timely handling of transactions. Clients praise professional legal knowledge, practical advice and problem-solving across complex or emotional cases. Valued soft skills include excellent communication, empathy, patience, approachability and responsiveness, plus proactive case management, friendliness and reassurance. Clients highlight clarity in plain English, good availability, teamwork that avoids delays, transparent fees and a supportive, client-focused approach that makes stressful processes easier.

    professional
    excellent communication
    very approachable
    knowledgeable
    efficient service
    friendly staff
    empathetic support
    proactive updates
    clear fees
    stress‑free process

    ReviewSolicitors Review List

    Profile image of Wiktoria K.

    Wiktoria K.

    Verified

    Excellent support and advice through redundancy

    Lauren was incredibly professional, and supportive throughout my settlement agreement process. She explained everything clearly, responded promptly, and made what could have been a very stressful situation feel manageable and well-structured. I felt confident that my interests were properly protected, and I really appreciated her pragmatic, honest advice. I wouldn’t hesitate to recommend Lauren to anyone needing employment law support.

    Legal experts tagged in
    this review

    legal expert Lauren Martin Lauren Martin

    Thatcher + Hallam LLP

    Thank you very much for your kind review, Wiktoria. We’re delighted to hear that Lauren provided clear, supportive, and professional guidance throughout your settlement agreement process. It’s wonderful to know that her advice helped make a stressful situation more manageable and gave you confidence that your interests were protected. Your recommendation means a great deal to us.

    0
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    Profile image of Steven Ball

    Steven Ball

    Verified
    Employment

    Settlement Agreement

    Lauren was very helpful from initial telephone contact to seeing this issue to a conclusion. Lauren made this easier for me to understand and even when I was unsure at one point took the time to offer advice when I was mentally struggling with this issue.

    Legal experts tagged in
    this review

    legal expert Lauren Martin Lauren Martin

    Thatcher + Hallam LLP

    Thank you, Steven. We’re glad Lauren’s support and guidance made the process clearer and easier for you.

    0
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    Profile image of Claire Le Feuvre

    Claire Le Feuvre

    Verified
    Employment

    Exceptional Service

    Very grateful to Lauren for her professionalism and attention to detail whilst dealing with my legal requirements within a very quick timescale. Lauren ensured I understood the process and kept me up to date on everything making sure I understood at all times. I would recommend her to anyone seeking an exceptional service and responsive customer care.

    Legal experts tagged in
    this review

    legal expert Lauren Martin Lauren Martin

    Thatcher + Hallam LLP

    Dear Claire, Thank you for your fantastic review! We are so pleased to hear that you are very grateful to Lauren for her professionalism and attention to detail. It's wonderful to know that she was able to work to such a quick timescale while still ensuring you understood the entire process and were kept up to date. We will be sure to pass on your high praise for her exceptional service and responsive customer care. Best regards, Thatcher + Hallam Solicitors

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    Profile image of Susan McLimm

    Susan McLimm

    Verified
    Employment

    First experience of working with a Solicitor, other than conveyancing

    Lauren was very helpful and patient. Every stage of the process was made easy for me.

    Legal experts tagged in
    this review

    legal expert Lauren Martin Lauren Martin

    Thatcher + Hallam LLP

    Thank you for your feedback, Susan. We’re glad Lauren’s help and patience made the process straightforward for you.

    0
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    Profile image of Belinda Jones

    Belinda Jones

    Verified
    Employment

    MARS

    From the start Lauren has been extremely professional but also very approachable. This is very important when the client needs to understand the legal jargon. I would certainly recommend Thatcher + Hallam and if I need further legal in the future would certainly make contact.

    Legal experts tagged in
    this review

    legal expert Lauren Martin Lauren Martin

    Thatcher + Hallam LLP

    Dear Bellinda, Thank you for your kind words. We’re glad to hear Lauren’s professionalism and approachability made the process easier to understand. We truly appreciate your recommendation and look forward to assisting you again in the future if needed. Best regards, Thatcher + Hallam Solicitors

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    Reviews

    4.9 /5 671 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, wills, trusts, probate and employment/settlement matters, with clear expertise, attention to detail and efficient, timely handling of transactions. Clients praise professional legal knowledge, practical advice and problem-solving across complex or emotional cases. Valued soft skills include excellent communication, empathy, patience, approachability and responsiveness, plus proactive case management, friendliness and reassurance. Clients highlight clarity in plain English, good availability, teamwork that avoids delays, transparent fees and a supportive, client-focused approach that makes stressful processes easier.

      professional
      excellent communication
      very approachable
      knowledgeable
      efficient service
      friendly staff
      empathetic support
      proactive updates
      clear fees
      stress‑free process

      ReviewSolicitors Review List

      Profile image of Paul Chard

      Paul Chard

      Verified

      House Police

      Caroline and her team were fantastic. She was very professional, excellent at communication together with empathy towards me as a client. Highly recommend.

      Legal experts tagged in
      this review

      legal expert Caroline Polder Caroline Polder
      0
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      Profile image of anonymous

      anonymous

      Verified
      Lasting Power of Attorney

      Lasting Powers of Attorney

      The process was made easy with the help of Alexandra Porter

      Legal experts tagged in
      this review

      legal expert Alexandra Porter Alexandra Porter
      0
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      Profile image of Stephen and Karen Henry

      Stephen and Karen Henry

      Verified

      Absolutely excellent advice and service

      Very satisfied and can highly recommend. Wills, Trusts and PoA’s all handled perfectly and quickly

      Solicitors tagged in
      this review

      legal expert Laura Anne Ablett Laura Anne Ablett

      A representative from Thatcher + Hallam LLP responded to this review

      Dear Mr & Mrs Henry, Thank you for your kind feedback. We are delighted that you were pleased with the level of advice and service you received. It is especially pleasing to know that your Wills, Trusts, and Lasting Powers of Attorney were handled smoothly and efficiently. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. If there is anything further we can help you with in the future, please don’t hesitate to get in touch. Yours sincerely, Kate Bond Private Client at Thatcher & Hallam LLP

      0
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      Profile image of Allen Foster

      Allen Foster

      Verified
      Wills, Trusts & Probate

      Solicitors for Will

      Thatcher and Hallam were approachable and they were giving clear advice.

      Solicitors tagged in
      this review

      legal expert Laura Anne Ablett Laura Anne Ablett

      A representative from Thatcher + Hallam LLP responded to this review

      Dear Allen, Thank you for taking the time to leave us a lovely review. We’re delighted to hear that you found our team approachable and our advice clear and easy to understand. We really appreciate you taking the time to share your experience and we wish you all the best for your future. Please do not hesitate to get in touch if you require our assistance again in the future. Yours sincerely, Kate Bond Private Client at Thatcher & Hallam LLP

      0
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      Profile image of Anonymous

      Anonymous

      Verified
      Wills, Trusts & Probate

      Wills and grant of probate fof my wife

      Fantastic service so approacable, friendly, supportive and very professional knowledgable efficient with empathical service. I would highly recommend and would use your services again. Thank you so much making your services stress free at a very emotional time.

      Legal experts tagged in
      this review

      legal expert Laura Anne Ablett Laura Anne Ablett
      legal expert Keira Jones Keira Jones

      A representative from Thatcher + Hallam LLP responded to this review

      Dear client, Thank you very much for your kind words. Your review truly means a great deal to us. We are pleased to hear that we could support you during such an emotional time and help make the process feel as stress-free as possible. Providing a service that is approachable, friendly, and professional is something we take great pride in, so it is wonderful to hear that reflected in your experience. If you ever need our assistance again in the future, please do not hesitate to get in touch. We would be more than happy to help. Yours sincerely, Kate Bond Private Client at Thatcher & Hallam LLP

      0
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      Other Reviews

      Profile image of S Hughes

      S Hughes

      A client

      Lovely place, lovely people.

      0
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      Profile image of Joseph Fort

      Joseph Fort

      Joseph

      We were recommended Thatcher & Hallam for conveyancing by our estate agent. My partner contacted them to instruct them on a Thursday and didn’t receive a response until the following Tuesday. When they did reply, the response was unhelpful. A week later, we still hadn’t heard anything further, aside from a slightly snotty email saying they were busy and asking us not to contact them. Not a great impression. As of today, they still haven’t come back to confirm. As a result, our buyer was left waiting over a week for us simply to confirm basic conveyancer details for the memorandum of sale. This made us look disorganised and could easily have put our sale at risk. The estate agent who originally recommended them ultimately advised us to abort and go elsewhere. The new conveyancer they recommended replied and got it sorted within an hour - and even replied out of office hours. If they can’t be bothered to respond at the very start of the process, I dread to think how responsive they would be during the actual conveyancing. We also made it clear that we had another sale and a purchase coming up, so they’ve effectively lost out on two sales and a purchase due to being so slow, unprofessional and unresponsive in even getting themselves instructed. I’d strongly recommend avoiding them and choosing another firm that actually wants new conveyancing customers.

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      Profile image of Laura Huggins (My Life As A Mummy)

      Laura Huggins (My Life As A Mummy)

      Laura

      I rang to enquire about medical negligence as it was heavily advertised on their website. Receptionist unaware they offered this which was very concerning and gave me no confidence in using this company. It seems that they’ve gone very downhill since the 90’s when my family used them.

      Dear Laura, Thank you for taking the time to leave a review, although we are of course concerned to hear of your experience. Our team of solicitors do handle medical negligence claims, and I would be grateful if you could reach out to my colleague James at jweller@th-law.co.uk for further information on this point. We would like to provide additional training to ensure that your experience is not repeated. Unfortunately, I am unable to locate your call in our call logs, and I would be grateful if you could email me at mfellingham@th-law.co.uk to discuss further. I hope that you will give us an opportunity to put this right and look forward to hearing from you. Kind regards, Mitchell

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      Profile image of Louise

      Louise

      Louise

      Exceptional Service from Hayley Wakefield at Thatcher & Hallam Hayley was absolutely brilliant throughout what turned out to be a very long and stressful house sale and purchase. The process took over a year and nearly collapsed several times due to buyers dropping out and poor solicitors further down the chain, but Hayley was consistently excellent. She is professional, approachable, and explains everything in plain English, which made things so much easier to understand. Hayley always responded quickly and was at the end of the phone whenever I needed clarification or reassurance. Her calm, proactive approach kept everything moving when it could have fallen apart. I would highly recommend Hayley Wakefield to anyone seeking reliable and professional legal support for property transactions.

      A representative from Thatcher + Hallam LLP responded to this review

      Dear Louise, Thank you so much for your review for Hayley Wakefield. It is great to see that she was supportive and reassuring throughout your house sale and purchase. We hope you settle in well to your new home and we will pass your review on to Hayley. Kind regards, Thatcher + Hallam

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      Profile image of Karen

      Karen

      Karen

      To, Mr James Weller, Annette, and all who dealt with my claim I would like to express my sincere gratitude for all your help, patience ,professionalism and understanding, I am now crying happy tears.😹😹

      A representative from Thatcher + Hallam LLP responded to this review

      Thank you Karen for your kind review. We have forwarded your review on to James and Annette. We are so pleased that the team were able to bring you such joy! Best wishes Thatcher + Hallam

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