EMG Solicitors

Everything went smoothly an explained really well. All documentation was sent in a timely manner and if there were anything I needed they were at the end of a telephone for advice. I was really happy with all the EMG team and will definitely use them again in the future.

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Ashley Fairlamb

As a first-time buyer I was definitely nervous about starting a process that is known to be complicated. Fortunately thanks to Vicki, Paige, and EMG Solicitors the process went very smoothly. From the start they were completely up front with costs and had very clear processes. They were very responsive with emails and phone calls, making sure I was fully informed about progress. In the end we reached completion in good time - and I now own a home I am very confident in due to their diligence and reliable work. Big thanks again!

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Vicki Mortimer

A smooth, quick and efficient selling and buying property service.

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Baljinder Gadi

Shannon and her team were brilliant from start to finish. They took over our sale and purchase after we had been badly let down by Butterworths. Shannon was quick, efficient, professional and approachable and helpful. She immediately made us feel we were in good hands and everything went through without any problems. I wouldn't hesitate to recommend her to anyone.

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Shannon Skilling

Guy's were excellent, there were a lot of 'bumps in the road' , 'twists & turns' , 'up's & downs' with this sale but, the team were 100% there throughout the process...

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Lauren Bravey

Gillian and her team were “hands on” and kept us informed about each step in the negotiations. Any questions we had were dealt with quickly and efficiently. These things gave us confidence in all the steps throughout the negotiations. Thank you so much, would always recommend your services.

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Gillian Haines

From start to finish EMG dealt with my affairs in a professional and efficient manner. Samantha Edward was extremely personable and explained things in a way that was easy to understand. I would have no hesitation at all in recommending this company.

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Samantha Edward

Overall I found EMG to be reasonably efficient but I did have to forward information they already had. One minor issue that is worth raising is greater clarity is required on the final invoice for services rendered. On the wider topic of buying and selling properties, I’m afraid the whole process is frankly antiquated. There are too many people not responding quickly enough so it’s not hard to work out why in 2025/26 it still takes 4-6 months to sell or buy a property. In the engineering world where I worked it wouldn’t be good enough when deadlines have to be met or financial penalties occur. It needs reviewed and corrective action implemented at a National Level.

This company is so bad I am not even sure where to begin. I instructed them to handle the sale of my late fathers home. Everything went well dealing with all the initial things, the staff were really on the ball (thanks Claire, Tracey, Laura and Jessica) I was informed that everything would now be handled by Joanne Forster . This is where the problems started. I did not hear anything for 2 weeks so I emailed her for an update. There was no reply so I emailed her again a week later. She did not reply. My brother also emailed her for an update and received no reply. I was told by the buyer that their solicitors emailed her with 3 different sets of queries and had received no reply. It was only when I emailed Laura Cavagan (who did a wonderful job at the start) on 3/12/25 that I eventually got a reply from Joanne. She sent a list of actions to me, some of which were already answered on the initial submissions. I did wonder if she had looked at them properly. She also stated there was no delay and the buyers had only emailed her on the 1st December. There was no explanation or even acknowledgement of the delays she had caused. I questioned this as I did not know if she had the queries raised on the previous 2 dates, because if we have them all, why did she wait 3 weeks to forward them on? If we don't have them all, where are the other queries ? - but she did not reply. I also did not understand one of the questions so asked for clarification - but she did not reply. I raised several queries including a possible completion date - but she did not reply to anything. I had nothing more from her, no reassurances, no managing expectations and no replies. I eventually had to email one of the partners - Richard Swinbank who assured me he would ensure everything was on track. However, I had to get back in touch again very quickly (and a third time) as she failed to do the things he said she would. During the process Joanne did not reply to any of my questions. She made no effort to give updates or manage expectations. In the end - the buyer had to get in touch with me for anything, which I supplied to them and they passed on to their solicitors as it was the only way to get things moving. I have no idea why anyone with any professional self respect thinks this is OK. I have received no explanations at all from the firm.

I've used EMG for three property transactions over the last five years and every time the experience has been excellent, especially when compared to the experiences of solicitors of the sellers and buyers I've bought from and sold to. Contactable, approachable, knowledgeable, and pragmatic. Highly recommended. Big shout out to Richard Swinbank who is simply amazing to work with.

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Richard Swinbank