0191 500 6989
EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver. Read more...
EMG Solicitors Limited
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of EMG Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using EMG Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how EMG Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how EMG Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that EMG Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Anonymous
Collected on:
My solicitor Sam was very professional & he contacted me with regular updates which gave me reassurance and relieved the stress during the process.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Melanie
Collected on:
First time buyers buying at an auction, very tight deadlines to work to but all sorted in plenty of time and kept in formed every stage of the way. Highly recommend Ashley and the team
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Probate
Louise
Collected on:
Professional service and very patient with us as we did not know anything about what we were asking for. We will be returning to do our Wills at a later date.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Residential Conveyancing
Sharon
Collected on:
The person dealing with it would wait a few days after receiving an email then send out a automated reply saying not in the office I will get back to you then that would be another week before replying, I was asked numerous times for things I had already sent, I found the whole experience frustrating and it took forever I had to get my mortgage advisor to chase it up, he was fantastic and if it wasn’t for him I don’t think it would of been completed yet
A representative from EMG Solicitors Limited responded to this review on 06 June, 2025:
Hi Sharon, we're sorry to read you were unhappy with our service. We always take our client feedback seriously at EMG, so please feel free to get in touch with the Quality team on 0191 594 0240 or at feedback@emgsolicitors.com if you would like to discuss your comments. Thank you.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Probate
Michael
Collected on:
Brianna was very professional and a pleasure to deal with
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Mark Higgins
Collected on:
It is with pleasure I write my review to thank Gemma and her team for their outstanding and honest service which I have received throughout my divorce proceedings. A genuine recommendation for any wanting to use a trustworthy solicitor.
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Matter Type:
Redundancy
Marc
Collected on:
I found that Graham was excellent in his explanation throughout the overly complicated settlement agreement. I found that Graham was always looking after my best interests. Many thanks 😊
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Emma
Collected on:
Ashley, is professional with great communication - great experience.
A representative from EMG Solicitors Limited responded to this review on 02 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Wills
James
Collected on:
Very good and helpful, very friendly and where good at communicating with me
A representative from EMG Solicitors Limited responded to this review on 02 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Sukru
Collected on:
I highly recommend Ashley. She is very professional and pays close attention to detail. She always makes sure everything is clear before moving forward and won’t complete anything unless she’s confident there won’t be any problems.
She truly supports her clients and always works in their best interest. If something isn’t clear, she asks the right questions to get the full picture. She is also easy to contact and always gives honest, helpful advice. I felt very safe and supported throughout the whole process
A representative from EMG Solicitors Limited responded to this review on 21 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Hamzah
Collected on:
Prompt and polite service from the team
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Craig
Collected on:
Great service. Will be using EMG again. Friendly and reliable.
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Joan
Collected on:
Very very upset with emg solicitors. Used them to help with a problem. Bleed my son dry with bills that were unexpected overpriced and never explained.Hidden minimum phone call times 6 min increments charging him for calls from the person we were in dispute with and seemly chatting to them for longer than any of his calls to them .Charging for e mails and separate charge for attachments to said e mail. BEWARE of the hidden costs and poor advice
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Karen
Collected on:
Very pleased with the service I recieved in purchasing a property. Rebecca was always quick to respond to any questions and emails. Thanks very much !
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Simon
Collected on:
Excellent, friendly, professional and timely service from EMG particularly from Callum Robertson regarding the conveyancing process on the sale and purchase of our properties. Completed in 5 weeks - superb!
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Being a North East based business with our head office in the historic City of Durham, we are passionate about our roots. As a result we enjoy our involvement in a number of community initiatives which help us take forward our enthusiasm and passion. Visit our Community Support page. EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
