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EMG Solicitors

4.7 | 104 Reviews 104 Reviews | Employment
1,185 Total Company Reviews info icon Employment | info icon 1,185 Total Company Reviews Employment | info icon 1,185 Total Company Reviews

Coniscliffe House, 9 Coniscliffe Road, Darlington, Co Durham, DL3 7EE

Accepting new clients

Coniscliffe House, 9 Coniscliffe Road, Darlington, Co Durham, DL3 7EE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003344

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EMG Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
93%
Success
Rate
94%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

EMG Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of EMG Solicitors

Meet the team of EMG Solicitors

Contact & Locations - EMG Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Coniscliffe House, 9 Coniscliffe Road, Darlington, Co Durham, DL3 7EE

Reviews

4.7 /5 104 Reviews
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Clients say

What clients say about EMG Solicitors

The firm specialises in conveyancing, wills, probate, family law, Court of Protection/deputyship work and commercial documents, with demonstrable expertise in complex property transactions and trust matters. Clients praise clear, knowledgeable legal guidance, efficient execution and good value. Valued soft skills include strong communication, responsiveness, empathy, patience and professionalism; clients highlight approachable, reassuring staff who go the extra mile, keep people informed and provide calm, practical support during stressful or sensitive matters.

Excellent communication
Very professional
Responsive team
Knowledgeable staff
Efficient service
Friendly approach
Went above
Handled sensitively
Kept informed
Great value

ReviewSolicitors Review List

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Zoe

Verified
Housing & Property

Excellent solicitors

Had the best experience with EMG solicitors. Janet and Ashley were amazing! Highly recommend.

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Stuart

Verified
Family Law

Excellent

I have had a few meeting with Sue now and she has been great verry understanding and listening and understanding

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A representative from EMG Solicitors responded to this review

Thanks for the 5 stars Stuart!

0
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Kathryn Wilkinson

Verified
Family Law

Consent order

From the moment I stepped into the office I was made to feel welcome and at ease. Gemma and Alex were amazing, they talked things through with me in lots of detail for the way forward and kept me informed all of the way through. Fantastic service

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A representative from EMG Solicitors responded to this review

Thanks for the great review Kathryn!

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Ian Connelly

Verified
Wills, Trusts & Probate

Sam Edwards @ EMG Solicitors

Sam has proven to be very efficient & helpful in all aspects related to our needs.

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A representative from EMG Solicitors responded to this review

Thanks for the kind words Ian!

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Christopher

Verified
Wills, Trusts & Probate

thorough, timely, responsive

I have used EMG solicitors 4 times in 5 years. Each occasion, they make excellent use of support staff who are always up to the job. I have always been given a day when I can expect a response. Once or twice the report back was to explain a delay. But solicitors and staff make sure I know what's happening and why. An expanding business who deserve their success. They have also been proactive in suggesting things I didn't know about or didn't realise were beneficial. Well worth the money.

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A representative from EMG Solicitors responded to this review

Thanks for the great review!

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Other Reviews

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Pamela Scott

Housing & Property

Pamela

Gillian and her team were “hands on” and kept us informed about each step in the negotiations. Any questions we had were dealt with quickly and efficiently. These things gave us confidence in all the steps throughout the negotiations. Thank you so much, would always recommend your services.

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A representative from EMG Solicitors responded to this review

Thanks for the 5 stars Pamela!

0
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Edward Robinson

Edward

I rarely feel motivated to write a negative review of a business, as running one myself, I understand the frustration that this can cause. We instructed EMG to produce a simple employment contract for a self employed member of staff in our clinic. We were quoted £900 for this. They were initially helpful. However, it quickly became clear that our emails were not being read and, despite us repeatedly chasing, the process became more and more drawn out. We responded promptly and thoroughly to their questions. They then began to repeatedly asked us questions we had already provided answers to, and then became condescening and rude in their replies. 5 months later, and we have been charged 2 additional fees totalling over £800 due to the 'complexity' of the work. The basis of this was due to information we had provided months before which required them to make more 'ammendements'. What then totally dumbfounded me is that, depsite the fact that the contract is near completion, we were informed that the department has now closed, and have been advised to instruct a new solicitor, which will naturally incur more fees. I have never encountered such a bizarre way of working. I highly suggest anyone who is in need of legal help to look elsewhere.

Hi Edward, we're sorry to read you were unhappy with our service. Our Employment team recently closed, which unfortunately affected a small number of cases. We’re aware that your colleague has already reached out to raise these concerns, and we are currently reviewing the matter. We always take our client feedback seriously at EMG so please feel free to get in touch with Beth on 0191 594 0240 or at beth.telfer@emgsolicitors.com if you would like to discuss your comments. Thank you.

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Leanne Malone

Leanne

I used EMG solicitors recently and cannot recommend them enough. Their advice was second to none clear advice from the initial telephone call. They are very professional if you want legal advice do not hesitate to get in touch

Thanks for the lovely review Leanne!

0
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Ellys

Housing & Property

Ellys

We have now used EMG Solicitors twice for house purchases, and they have been fantastic on both occasions. Callum, Paige, Laura and Vicky are 10/10 during our most recent move they were excellent throughout. The buyers of our home unfortunately had solicitors who were not very efficient, but tgey were brilliant at chasing things up, keeping us informed, and responding quickly whenever we had questions. They made what could have been a stressful process feel smooth and well managed. We will definitely be using EMG Solicitors again in the future and would highly recommend them.

A representative from EMG Solicitors responded to this review

Thanks for the lovely review Ellys.

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Liz

Housing & Property

Liz

My experience of EMG Solicitors has been very positive. Everyone I've spoken to has been very helpful and I have not been kept waiting for answers to my queries. My house sale was dealt with very efficiently and kindly, much appreciated at such a stressful time. I can highly recommend this excellent team.

A representative from EMG Solicitors responded to this review

Thanks for the lovely review Liz, we look forward to working with you in the future.

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Reviews

4.8 /5 1185 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about EMG Solicitors

The firm specialises in conveyancing, wills, probate, family law, Court of Protection/deputyship work and commercial documents, with demonstrable expertise in complex property transactions and trust matters. Clients praise clear, knowledgeable legal guidance, efficient execution and good value. Valued soft skills include strong communication, responsiveness, empathy, patience and professionalism; clients highlight approachable, reassuring staff who go the extra mile, keep people informed and provide calm, practical support during stressful or sensitive matters.

Excellent communication
Very professional
Responsive team
Knowledgeable staff
Efficient service
Friendly approach
Went above
Handled sensitively
Kept informed
Great value

ReviewSolicitors Review List

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Scott Campbell

Verified
Housing & Property

Mortgage

Great help. Would use again and recommend

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Norma Melia

Verified
Housing & Property

Weathered the storm

Despite multiple queries and absurd issues - EMG weathered the storm and guided us to completion in an exceptionally professional manner. This is the second occasion we have requested EMG services and we both would not hesitate to use again.

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Stephen Armstrong

Verified
Wills, Trusts & Probate

Will and inheritance

Nathan sorted out my grandma's will and inheritance for me and my brother. He also facilitated the sale of a house through a partner solicitor. Was always on the end of the phone when needed and very knowledgeable and honest about what was happening and time frames.

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Ayesha

Verified
Housing & Property

House purchase

The purchase of my house was made very easy by the team at EMG solicitors. Gillian Haines and Carrie-Anne Irving were very efficient, approachable and helped me along the way, answering my queries and making sure everything moved smoothly. Thank you so much. I would definitely recommend them to others .

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James Hair

Verified

Best experience

I have used EMG before and they have always been faultless, went the extra mile when dealing with a buyers nightmare solicitor. Also great service from Janet who was always at the end of the phone.

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Other Reviews

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Val Mccreesh

Val

Absolutely brilliant solicitors had the best help from them couldn't be more please highly recommend them

Thanks for the review Val!

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Sarah G

Sarah

If it were possible to leave zero stars, the ranking would still not be low enough. I wouldn’t trust this firm to safeguard the best interests of my dog, let alone those of vulnerable human beings. BE WARNED.

0
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Annette Cuthbertson

Annette

We are so happy with our experience buying a new property with EMG. Ashley and the team were an amazing help.

Thanks for the great reivew Annette!

0
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Jonathan Bray

Jonathan

As always, Sam Edward attended to matters efficiently and promptly with great attention to detail. Very happy with the service received from Sam and the team at EMG!

Thanks for the great review Jonathan!

0
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Satwant Sodhi

Satwant

This was my first visit here. So far they have been very welcoming and very understanding and knowledgeable about their practices.

Thanks for the review Satwant!

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