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Milners

4.9 | 27 Reviews 27 Reviews | Employment
411 Total Company Reviews info icon Employment | info icon 411 Total Company Reviews Employment | info icon 411 Total Company Reviews

31 Houndgate, Darlington, Co Durham, DL1 5RH

01325 466461

Accepting new clients

31 Houndgate, Darlington, Co Durham, DL1 5RH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8005912

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Milners |

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4.9
Excellent
27 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
• Close Thornton

Description

Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Harrogate, Darlington and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

Local 1 / 6
National 301 / 11,165
4.9
Excellent
411 Reviews
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
• Close Thornton

Description

Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Harrogate, Darlington and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

Meet the team of Milners

Audra Chapman

Audra Chapman

Senior Legal Assistant

5.0 8
Sarah Booth

Sarah Booth

Senior Residential Conveyancing Exec

5.0 20
Iain Robson

Iain Robson

Solicitor

4.9 24
Sue Alexander

Sue Alexander

Partner

5.0 19

Meet the team of Milners

Iain Robson

Iain Robson

Solicitor

4.9 24
Sarah Booth

Sarah Booth

Senior Residential Conveyancing Exec

5.0 20
Sue Alexander

Sue Alexander

Partner

5.0 19
Audra Chapman

Audra Chapman

Senior Legal Assistant

5.0 8

Contact details

01325 466461
hello@milnerslaw.com
www.milnerslaw.com

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

31 Houndgate, Darlington, Co Durham, DL1 5RH

Reviews

4.9 /5 27 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in conveyancing, residential and commercial property (sales, purchases, leases), wills and probate, dispute resolution and regulatory matters. Clients praise strong technical expertise, efficiency and attention to detail that secures timely outcomes. Valued soft skills include clear, prompt communication, patience, empathy and approachability; teams are described as proactive, supportive and professional, providing reassurance during stressful or complex cases and going above and beyond to achieve favourable results.

    Excellent communication
    Professional service
    Timely responses
    Highly knowledgeable
    Very supportive
    Attention to detail
    Efficient handling
    Friendly staff
    Patient guidance
    Reliable recommendations

    ReviewSolicitors Review List

    Profile image of Rob Dean

    Rob Dean

    Verified
    Employment

    Reassuring and professional

    Simon and Kate supported me during a very stressful work situation. They focussed on both the facts of the case but my personal wellbeing through the whole process. Very empathetic and provided clear explanation and options throughout.

    Legal experts tagged in
    this review

    legal expert Simon Bass Simon Bass
    legal expert Kate Bass Kate Bass

    A representative from Milners responded to this review

    Thanks for leaving a review, we're really pleased to see how well Simon and Kate supported you through a difficult time.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Kennady Izabella May

    Kennady Izabella May

    Verified
    Employment

    Employment

    I cannot thank my Simon & Kate enough for the professionalism, dedication and support they provided throughout what has been an extremely difficult and lengthy process. From the outset, they took the time to listen, understand the complexity of my case and ensure that my concerns were taken seriously. Throughout the matter, I was kept informed, provided with clear advice and always felt that my best interests were being represented. The case involved a significant amount of documentation, investigation material and correspondence spanning several years. Despite this, the team remained thorough, patient and highly professional, taking the time to explain each stage of the process and ensuring I fully understood my options before any decisions were made. What stood out most was their commitment to achieving a fair outcome whilst also recognising the personal impact the situation had on me. Their attention to detail, strategic advice and willingness to challenge issues when necessary gave me confidence during a period when I often felt overwhelmed by the process. I am incredibly grateful for their hard work, expertise and support. The outcome achieved would not have been possible without their guidance and dedication. I would have no hesitation in recommending them to anyone seeking professional, compassionate and highly effective legal representation. Thank you for everything.

    Legal experts tagged in
    this review

    legal expert Simon Bass Simon Bass
    legal expert Kate Bass Kate Bass

    A representative from Milners responded to this review

    Thanks for leaving a review, we're delighted to see how happy you are with Simon and Kate's service.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Employment

    Redundancy Advice

    Great service, on the ball and very professional. Wouldn't hesitate recommending.

    Solicitors tagged in
    this review

    legal expert Simon Bass Simon Bass

    A representative from Milners responded to this review

    Thanks for taking the time to leave a review, much appreciated.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Karen

    Karen

    Verified
    Employment

    Open and honest advice

    Thank you Simon and Kate for your help with my redundancy settlement agreement. I fully appreciated you open and honest advice, making it easy for me to agree settlement terms. Kate, special thanks to you for your prompt communication making the whole process hassle free.

    Legal experts tagged in
    this review

    legal expert Simon Bass Simon Bass
    legal expert Kate Bass Kate Bass

    A representative from Milners responded to this review

    Thanks for your kind words, we're really pleased that we could help you with your redundancy settlement agreement.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Patrick

    Patrick

    Verified
    Company & Commercial

    Excellent service

    We are a small limited company and not up with the new regulations - Stacey took this on for us and was very patient with my lack of ability - so many thanks Stacet

    Solicitors tagged in
    this review

    legal expert Stacey Browne Stacey Browne

    A representative from Milners responded to this review

    Thank you for taking the time to leave a review, we have passed your kind words onto Stacey.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Sophia

    Sophia

    Employment

    Sophia

    I used Milners law to help with a legal claim for mutual separation from my pervious employer. Giles was fantastic throughout and very supportive and gave me excellent advice on my options and what those options meant both financially and emotionally. Having Giles’ expertise and knowledge really helped me through a very difficult and stressful period. I would absolutely use Giles again and can recommend to anyone looking for a solicitor.

    A representative from Milners responded to this review

    Thanks Sophia that's really appreciated.

    0
    Collected on: Google collection source logo
    Profile image of James

    James

    James

    Highly efficient, hardworking and diligent solicitors. Great work by Donna and Sarah in particular. I look forward to using your services again in the future.

    A representative from Milners responded to this review

    Thank you for the lovely review James. We will pass your kind words onto Sarah and Donna!

    0
    Collected on: Google collection source logo
    Profile image of mark

    mark

    Employment

    mark

    From initial contact with Lazuna I felt at ease and received excellent advice throughout, it is not often I need legal advice but I would highly recommend Lazuna and Milners…..

    A representative from Milners responded to this review

    That’s really kind mark - many thanks and pleased we could help.

    0
    Collected on: Google collection source logo

    Reviews

    4.9 /5 411 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, residential and commercial property (sales, purchases, leases), wills and probate, dispute resolution and regulatory matters. Clients praise strong technical expertise, efficiency and attention to detail that secures timely outcomes. Valued soft skills include clear, prompt communication, patience, empathy and approachability; teams are described as proactive, supportive and professional, providing reassurance during stressful or complex cases and going above and beyond to achieve favourable results.

      Excellent communication
      Professional service
      Timely responses
      Highly knowledgeable
      Very supportive
      Attention to detail
      Efficient handling
      Friendly staff
      Patient guidance
      Reliable recommendations

      ReviewSolicitors Review List

      Profile image of Anonymous

      Anonymous

      Verified
      Corporate Law

      Stacey was a huge support

      I can’t thank Stacey enough! She took on my case at the absolute last minute and went above and beyond by supporting me even on her day off. Thanks to her help, I finally have a clear understanding of my position and feel completely confident about my next steps. Very grateful.

      Solicitors tagged in
      this review

      legal expert Stacey Browne Stacey Browne

      A representative from Milners responded to this review

      Thank you for leaving a review, much appreciated, we're really pleased to see how happy you are with Stacey's service.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Amazing team at milners!

      Chanelle and Angela have been really helpful throughout the home buying process, Chanelle explained everything and ensured it was a smooth process. Any questions or queries I had they both responded in a timely manner and managed to make the process so simple and easy for me to understand as a first time buyer.

      Legal experts tagged in
      this review

      legal expert Chanelle Rushforth Chanelle Rushforth
      legal expert Angela Britton Angela Britton

      A representative from Milners responded to this review

      We are really pleased to hear that your first experience of buying a property went so well, with Chanelle and Angela's care and guidance. Wishing you every happiness in your new home.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of F. Wilson

      F. Wilson

      Verified
      Housing & Property

      First-class conveyance support

      I had a great experience with Close Thornton/Milners through Sarah. Both the sale of my house & purchase of another were handled with outstanding efficiency and promptness. Communication with myself, estate agents and other legal firms was excellent, and paralegal Jessica held everything together wonderfully. I couldn’t have been happier with their work.

      Legal experts tagged in
      this review

      legal expert Sarah Booth Sarah Booth

      A representative from Milners responded to this review

      Thank you for leaving a review, we are delighted to see how happy you are with the service, and have passed your kind words onto Sarah and Jessica.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sally Evans

      Sally Evans

      Verified
      Housing & Property

      Excellent conveyancing

      Sarah was the best conveyancer I have ever had, she was, at all times, professional and helpful. I was kept informed at every step of the way and communication was excellent. I would not hesitate to recommend her.

      Legal experts tagged in
      this review

      legal expert Sarah Booth Sarah Booth

      A representative from Milners responded to this review

      Thanks for taking the time to leave a review Sally, much appreciated. We have passed your kind words onto Sarah.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Ian & Gemma

      Ian & Gemma

      Verified
      Dispute Resolution

      Excellent Service to counter NHBC settlement

      The team at Milners Solicitors, especially Giles Ward have been professional, hard working, customer focused and knowledgable in providing support to represent us against NHBC on a pay out to repair my property. After over 2 years of no real progress we were referred to Giles Ward, who listened to our long term concerns regarding our poor service from NHBC, was professional throughout, and provided clear advice and support to achieve a very satisfactory result in a very short time period. I can't recommend the team enough. Highly recommend. Thanks

      Solicitors tagged in
      this review

      legal expert Giles Ward Giles Ward

      A representative from Milners responded to this review

      We're really pleased to hear how happy you are with Giles' service, thanks for leaving a review.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of John Whitwell

      John Whitwell

      Commercial Property

      John

      Andrew Little of Milners Malton was of great help in sorting out the adoption by the council of the access road to our veterinary clinic in Kirkbymoorside. A very professional service with excellent communication. I wouldn't hesitate to use Andrew and Milners again and would highly recommend their services.

      Solicitors tagged in
      this review

      legal expert Andrew Little Andrew Little

      A representative from Milners responded to this review

      Thanks for taking the time to leave a review, much appreciated.

      0
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      Profile image of Michael Heald

      Michael Heald

      Commercial Property

      Michael

      Impeccable service from the outset. Prompt replies, quick call backs and always easy to reach on the phone. Just what you want. I only have great things to say about Andrew and April, true professionals. Thank you.

      Solicitors tagged in
      this review

      legal expert Andrew Little Andrew Little

      Thank you so much for taking the time to leave a review, much appreciated. We have passed your kind words onto Andrew and April.

      0
      Collected on: Google collection source logo
      Profile image of Amotherby Business Centre

      Amotherby Business Centre

      Commercial Property

      Amotherby

      Andrew is very helpful with clear advice and stuck to deadlines. Would recommend for commercial needs

      Solicitors tagged in
      this review

      legal expert Andrew Little Andrew Little

      Thank you for taking the time to leave a review, much appreciated!

      0
      Collected on: Google collection source logo
      Profile image of Gary Heppinstall

      Gary Heppinstall

      Commercial Property

      Gary

      Andrew was so knowledgeable and advised throughout the whole commercial lease process. His response rate was excellent and he was always at hand to answer any queries either by phone or teams calls. Would use again without hesitation. 10/10

      Solicitors tagged in
      this review

      legal expert Andrew Little Andrew Little

      A representative from Milners responded to this review

      Thank you for the kind words Gary, we're delighted to see how pleased you are with Andrew's work.

      0
      Collected on: Google collection source logo
      Profile image of Annie Snowden

      Annie Snowden

      Housing & Property

      Annie

      I can’t recommend Milners - Close Thornton Solicitors highly enough! They provided an outstanding service when helping my 18-year-old son purchase his first home, taking him from offer to completion in just 11 weeks! From the very beginning, their team was professional, efficient, and incredibly supportive. They kept us informed at every stage, explained everything clearly, and were always quick to respond to any questions we had. What really stood out was how smoothly they managed the entire process—something that can often feel overwhelming, especially for a first-time buyer. They made my son feel confident and reassured throughout, which meant a lot as this was such a big milestone for him. Their dedication and attention to detail ensured everything stayed on track and completed within an impressive timeframe. We’re extremely grateful for their hard work and wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive solicitor. Thank you for making this such a positive and stress-free experience!

      Solicitors tagged in
      this review

      legal expert Sue Alexander Sue Alexander

      A representative from Milners responded to this review

      Thanks for taking the time to leave a review, much appreciated. Wishing your son every happiness in his first home.

      0
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