Hains & Lewis Limited logo

Hains & Lewis Limited

4.3 | 24 Reviews 24 Reviews | Wills, Trusts & Probate
163 Total Company Reviews info icon Wills, Trusts & Probate | info icon 163 Total Company Reviews Wills, Trusts & Probate | info icon 163 Total Company Reviews

23 Bridge Street, Carmarthen, Carmarthenshire, Carmarthen, Dyfed, SA31 3JS

Accepting new clients

23 Bridge Street, Carmarthen, Carmarthenshire, Carmarthen, Dyfed, SA31 3JS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560157

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Hains & Lewis Limited Review Scores & Client Satisfaction Overview

4.3
Excellent
83%
Value for
Money
95%+
Success
Rate
83%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.3/5
Approachability 4.2/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.5/5
Value for money 4.2/5

Accreditations

Hains & Lewis Limited are accredited by

Children Law accreditation awarded to Hains & Lewis Limited
Family Law Advanced accreditation awarded to Hains & Lewis Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Hains & Lewis Limited
Trading names:
Hains & Lewis

Description

We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.

Rankings by area of expertise

The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hains & Lewis Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
16% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Hains & Lewis Limited are accredited by

Children Law accreditation awarded to Hains & Lewis Limited
Family Law Advanced accreditation awarded to Hains & Lewis Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Hains & Lewis Limited
Trading names:
Hains & Lewis

Description

We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.

Rankings by area of expertise

The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Hains & Lewis Limited

Meet the team of Hains & Lewis Limited

Contact & Locations - Hains & Lewis Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

23 Bridge Street, Carmarthen, Carmarthenshire, Carmarthen, Dyfed, SA31 3JS

Reviews

4.3 /5 24 Reviews
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Clients say

What clients say about Hains & Lewis Limited

The firm specialises in residential property transactions, sales, disputes, family/divorce work and powers of attorney, demonstrating strong technical expertise and successful court outcomes. Clients praise efficient case management, responsiveness and clear, practical advice. Valued soft skills include professionalism, calmness, compassion, attention to detail, good communication and a supportive, client-focused approach that reduces stress and achieves positive results.

Quick completion
Hard working
Highly recommended
Knowledgeable
Responsive
Clear advice
Professional
Attention to detail
Compassionate
Good communication

ReviewSolicitors Review List

Profile image of David

David

Wills, Trusts & Probate

Will & Lasting Powers of Attorney

I was grateful for the advice given & work done to achieve the required ends.

Solicitors tagged in
this review

Hains & Lewis Limited

Thank you for your review, David. We’re pleased that our team was able to provide the advice and support you needed to achieve your goals with your will and lasting powers of attorney. Your feedback is greatly appreciated. Kind regards, Hains & Lewis Limited

0
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Susan W

Verified

Professional Handling of Late Mother's Affairs

From my first contact and meeting with Tracy Griffiths at Hains & Lewis Limited, during the most harrowing time of my life, I was treated with the utmost respect and compassion. Tracy managed everything required, allowing me first to process what had happened and then supporting me in navigating and managing the legal process. Tracy and her assistant went above and beyond to ensure everything was settled. They dealt promptly with issues that arose from other parties, and I will be forever grateful for the kindness and professionalism shown to me. Once everything was concluded, which, in my view, involved a great deal of work carried out on my behalf, I finally felt a sense of release. Not happiness by any means, as the experience still feels traumatic, but I am now able to start to move forward with a more positive frame of mind, largely due to the fact that the matter was handled with such care and compassion.

Solicitors tagged in
this review

Hains & Lewis Limited

Thank you for your review, Susan. We’re deeply touched to hear that Tracy and her assistant provided compassionate, professional, and thorough support during such a difficult time, helping you navigate your late mother’s affairs and allowing you to move forward with some peace of mind. Kind regards, Hains & Lewis Limited

0
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Anonymous

Verified

Pleasant staff, silly mistakes

We were updating wills and setting up LPAs. Everything was clearly explained to us and the staff were all very pleasant. We were, however, a bit annoyed by some silly mistakes (incorrect details in names and addresses) which could have been picked up by checking the details in the LPAs against the wills, but the documents seem to have been treated entirely separately. Copies of the wills have been received by email but one or two pages are off centre so it looks a bit untidy when printed off. Just needs a bit more polish!

Solicitors tagged in
this review

Hains & Lewis Limited

Thank you for your feedback. We’re glad Eloise and the team provided clear explanations and a pleasant experience. We appreciate your comments regarding the minor errors and presentation, and we’ll ensure greater attention to detail in future to make the process as smooth and polished as possible.

0
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Mrs Bird

Verified

simple will adjustment

The firm needs to improve is listening to client's needs and acting accordingly. Four attempts were needed to provide the correct engrossment of an existing Will . Advice is still awaited on future access to the original Will the firm still holds.

Solicitors tagged in
this review

Hains & Lewis Limited

We’re very sorry to hear about your experience, Mrs Bird. We take your concerns seriously and apologise for the delays and any frustration caused. Please contact us directly so we can address the issues regarding the Will engrossment and provide the advice you are awaiting.

0
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Mike

Housing & Property

First class service

Very professional and efficient service that puts your mind at ease during a complex transition for me. Clear and concise information provided which really helped.

Legal experts tagged in
this review

Hains & Lewis Limited

Thank you, Mike. We’re glad Gayle's clear guidance and support helped make a complex process easier for you.

0
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Reviews

4.8 /5 163 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hains & Lewis Limited

The firm specialises in residential property transactions, sales, disputes, family/divorce work and powers of attorney, demonstrating strong technical expertise and successful court outcomes. Clients praise efficient case management, responsiveness and clear, practical advice. Valued soft skills include professionalism, calmness, compassion, attention to detail, good communication and a supportive, client-focused approach that reduces stress and achieves positive results.

Quick completion
Hard working
Highly recommended
Knowledgeable
Responsive
Clear advice
Professional
Attention to detail
Compassionate
Good communication

ReviewSolicitors Review List

Profile image of Manon & Steff Gravell-Mitchell

Manon & Steff Gravell-Mitchell

Verified
Housing & Property

Fast turnaround under incredible pressure

Lydia and her paralegal Ally managed to perform a miracle sorting the purchase of our home in no time at all. We are so grateful for all their hard work on our behalf to get us our beautiful new home. Diolch enfawr unwaith eto

Legal experts tagged in
this review

from Hains & Lewis Limited

Thank you for your feedback. We are delighted to hear that our team acted swiftly and effectively in securing your home purchase, and that their hard work made the process smooth and successful.

0
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Kim Kemsley

Housing & Property

Excellent service

Gayle and her colleague Rosie were fantastic to work with. They looked after us very well when they’re in Hereford West Wales and we was in Maidstone in Kent. I would recommend anyone to use them.

Legal experts tagged in
this review

from Hains & Lewis Limited

Thank you, Kim, for your feedback. We’re glad to hear Gayle and Rosie provided fantastic support throughout your matter, despite the distance involved.

0
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Steve James

Verified
Housing & Property

Property Dispute

We had a long, complicated and very frustrating property dispute that Ben advised on. He was always calm, patient, knowledgable and professional. He was always at the end of a phone or email and his responsiveness was exceptional. I wouldn't hesitate to use him again or recommend him to to others.

Solicitors tagged in
this review

from Hains & Lewis Limited

Thank you Steve for your review. We’re pleased Ben was able to support you through a complex property dispute and that you found his advice calm, professional, and responsive throughout.

0
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James Ross

Verified
Family Law

Excellent Service and Advice

Chris Taylor offered excellent and very clear advice. The court ended up agreeing with him.

Solicitors tagged in
this review

from Hains & Lewis Limited

Thank you for your review! We are pleased to hear that Chris provided such clear and excellent advice throughout your case. It is always rewarding to see our legal guidance validated by the court's decision. We are delighted that you achieved a successful outcome, and we will be sure to pass your appreciation on to Chris.

0
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Sam and Sian Bloxham

Housing & Property

Very Helpful and Professional

Gayle handled our house sale brilliantly. Professional and responsive. She made the whole process straightforward and stress-free. We have used Gayle a couple of times before and we highly recommend her.

Legal experts tagged in
this review

from Hains & Lewis Limited

Thank you, Sam and Sian. We are pleased to hear that Gayle provided a professional and responsive service.

0
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