anonymous
Housing & Property
Pre purchase advice
Matter dealt with very efficiently and as promised.
Solicitors tagged in
this review
Hains & Lewis Limited
Penffynnon, Hawthorn Rise, Haverfordwest, Pembrokeshire, SA61 2BQ
Accepting new clients
Penffynnon, Hawthorn Rise, Haverfordwest, Pembrokeshire, SA61 2BQ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 484906
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Hains & Lewis Limited Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Hains & Lewis Limited are accredited by
Trading names:
•
Hains & Lewis
Description
We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.
Rankings by area of expertise
The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Hains & Lewis Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 93%
Money
Value for money
10%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
10% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Would recommend to friends and family: 94%
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
13% above
national average
Communication
4.7/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Accreditations
Hains & Lewis Limited are accredited by
Trading names:
•
Hains & Lewis
Description
We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.
Rankings by area of expertise
The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 2
Family Law
1 / 1
Commercial Property
1 / 2
Wills, Trusts & Probate
1 / 2
Agriculture
1 / 2
Personal Injury
1 / 1
Company & Commercial
1 / 1
Dispute Resolution
1 / 4
Business Law
1 / 2
Child Law
1 / 8
Consumer
1 / 1
Insurance Law
1 / 1
Administrative Law
1 / 2
Asset Management
1 / 2
Auction Law
1 / 2
Banking
1 / 2
Care Law
1 / 2
Charities
1 / 3
Company Law
1 / 1
Construction
1 / 2
Contract Law
1 / 2
Court of Protection and Deputyship
1 / 1
Crime/ Criminal Defence
1 / 7
Cybersecurity and Data Protection Law
1 / 2
Debt and Tax Law
1 / 3
Employment
1 / 3
Environmental Law
1 / 1
Equity Law
1 / 1
Fire Safety Law
1 / 1
Fraud Law
1 / 3
Healthcare Law
1 / 1
Inheritance Law
1 / 1
Intellectual Property Law
1 / 1
International Law
1 / 1
LGBT Law
1 / 1
Land Law
1 / 1
Money & Tax
1 / 8
Nuisance Law
1 / 2
Planning Law
1 / 3
Private International Law
1 / 2
Regulations
1 / 1
Retail Law
1 / 1
Tort Law
1 / 1
Travel Law
1 / 1
Welfare & Benefits
1 / 1
Local
1 / 2
Housing & Property
588 / 4,694
Family Law
515 / 4,159
Commercial Property
531 / 3,582
Wills, Trusts & Probate
580 / 3,713
Agriculture
226 / 815
Personal Injury
493 / 2,596
Company & Commercial
539 / 4,053
Dispute Resolution
397 / 1,792
Business Law
177 / 487
Child Law
438 / 1,643
Consumer
409 / 4,308
Insurance Law
202 / 641
Administrative Law
54 / 214
Asset Management
172 / 392
Auction Law
153 / 292
Banking
232 / 1,011
Care Law
230 / 534
Charities
154 / 756
Company Law
676 / 960
Construction
318 / 847
Contract Law
525 / 1,414
Court of Protection and Deputyship
278 / 583
Crime/ Criminal Defence
392 / 2,123
Cybersecurity and Data Protection Law
312 / 872
Debt and Tax Law
214 / 776
Employment
1386 / 3,550
Environmental Law
133 / 391
Equity Law
256 / 567
Fire Safety Law
110 / 180
Fraud Law
310 / 515
Healthcare Law
167 / 390
Inheritance Law
217 / 695
Intellectual Property Law
417 / 612
International Law
91 / 372
LGBT Law
118 / 233
Land Law
328 / 1,320
Money & Tax
404 / 1,908
Nuisance Law
83 / 233
Planning Law
158 / 577
Private International Law
37 / 131
Regulations
310 / 2,337
Retail Law
23 / 71
Tort Law
45 / 140
Travel Law
31 / 128
Welfare & Benefits
213 / 1,034
National
894 / 11,169
Meet the team of Hains & Lewis Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Gayle Edwards
Conveyancing Executive
4.9
|
34 Reviews
Fenella Longstaff
Solicitor
5.0
|
20 Reviews
Christopher Taylor
Director and Head of Private Family
5.0
|
15 Reviews
Ben Tuck
Associate and Disputes Solicitor
5.0
|
14 Reviews
Eloise Llewellin
Solicitor
4.3
|
12 Reviews
Tracy Griffiths
Wills and Estate Administration
4.6
|
10 Reviews
Emma Caughey
Associate and Private Family Solicitor
4.0
|
5 Reviews
Alexandra Pieniak
Solicitor
5.0
|
1 Reviews
Jayne Rowe
Paralegal
0.0
|
0 Reviews
Ceri James
Trainee Solicitor
0.0
|
0 Reviews
Emma Busch
Assistant Solicitor
0.0
|
0 Reviews
Dawn Nicholas
Paralegal
0.0
|
0 Reviews
Contact & Locations - Hains & Lewis Limited
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Penffynnon, Hawthorn Rise, Haverfordwest, Pembrokeshire, SA61 2BQ
Reviews
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What clients say about Hains & Lewis Limited
The firm is praised for expertise in conveyancing, property purchases and sales, probate, powers of attorney, family law, loan arrangements and property disputes. Clients valued its clear advice, strong legal knowledge, efficiency and ability to handle complex or time-sensitive matters smoothly. Soft skills repeatedly highlighted include patience, professionalism, kindness, sensitivity, calmness and reassuring communication. The team is described as responsive, supportive and thorough, keeping clients well informed and making stressful processes feel straightforward, organised and stress free.
Professional and thorough
Excellent communication
Patient and supportive
Clear advice
Stress-free process
Efficient service
Prompt responses
Knowledgeable guidance
Friendly approach
Reassuring support
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Reviews
4.8
/5
180 Reviews
Filter your results
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Clients say
What clients say about Hains & Lewis Limited
The firm is praised for expertise in conveyancing, property purchases and sales, probate, powers of attorney, family law, loan arrangements and property disputes. Clients valued its clear advice, strong legal knowledge, efficiency and ability to handle complex or time-sensitive matters smoothly. Soft skills repeatedly highlighted include patience, professionalism, kindness, sensitivity, calmness and reassuring communication. The team is described as responsive, supportive and thorough, keeping clients well informed and making stressful processes feel straightforward, organised and stress free.
Professional and thorough
Excellent communication
Patient and supportive
Clear advice
Stress-free process
Efficient service
Prompt responses
Knowledgeable guidance
Friendly approach
Reassuring support
ReviewSolicitors Review List
Ross Tasker
Verified
This review was submitted by a verified client of Hains & Lewis Limited.
Housing & Property
Woodpecker House
I found Helen easy to work with and always responsive. We came across a couple of tricky legal issues which Helen managed to sort. Thank you very much.
Legal experts tagged in
this review
from Hains & Lewis Limited
Thank you for your feedback, Ross. It’s good to know Helen was on hand to help and was able to resolve the legal issues that arose along the way. We’ll be sure to pass on your thanks to her.
John Cook
Verified
This review was submitted by a verified client of Hains & Lewis Limited.
Housing & Property
Professional and friendly service
Helen was professional and thorough throughout the conveyancing process. There were a number of obstacles, primarily due to delays in responses from the freeholder but Helen ensured we worked together to achieve the desired outcome.
Legal experts tagged in
this review
from Hains & Lewis Limited
Thank you for your feedback, John. We’re pleased Helen’s diligence and collaborative approach helped overcome the challenges and bring your conveyancing matter to a successful conclusion. Your appreciation is greatly valued.
Verity Higgitt
Verified
This review was submitted by a verified client of Hains & Lewis Limited.
Wills, Trusts & Probate
Fantastic solicitors
Fenella and Tanya made the whole experience of probate and being a family members Power of Attorney much easier than expected. Managing the sale of a house and house clearance in Wales while living in Leicester was a daunting task, particularly alongside dealing with my family members needs in a nursing home. They were patient and supportive and guided me through every stage of the process. Their friendly yet professional approach gave me confidence and reassurance throughout. Nothing was too much trouble, and they were always available to answer questions and explain things clearly. I am extremely grateful for their help and would highly recommend their services to anyone needing assistance.
Solicitors tagged in
this review
from Hains & Lewis Limited
Thank you for sharing such thoughtful feedback, Verity. We’re pleased Fenella and Tanya provided the guidance and reassurance you needed while managing so many responsibilities. It’s lovely to hear their patience and approachable manner made things more manageable for you. We’ll be sure to pass on your appreciation to them.
Claire
Housing & Property
Outstanding, Professional and Kind
Gayle has been superb throughout our house purchase. Her calm approach, thoughtful advice and excellent communication helped keep everything moving and ensured the sale completed in a timely fashion. I am so grateful for her support, kindness and patience throughout what can be a stressful process. She was organised, efficient and always reassuring when we needed it. We couldn’t have asked for more from our conveyancer and would wholeheartedly recommend Gayle.
Legal experts tagged in
this review
from Hains & Lewis Limited
Thank you for your lovely feedback and recommendation, Claire. We are delighted that Gayle provided such calm and reliable support throughout your house purchase, helping everything progress smoothly. We greatly appreciate your kind recognition of her care and dedication.
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