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PCS Legal Limited

4.3 | 437 Reviews 437 Reviews | Prescriptive Rights
6,895 Total Company Reviews info icon Prescriptive Rights | info icon 6,895 Total Company Reviews Prescriptive Rights | info icon 6,895 Total Company Reviews

20 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PW

Accepting new clients

20 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PW

Regulated by:

The Council for Licensed Conveyancers

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PCS Legal Limited |

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PCS Legal Limited Review Scores & Client Satisfaction Overview

4.3
Excellent
86%
Value for
Money
83%
Success
Rate
83%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Description

We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)

Rankings by area of expertise

The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

PCS Legal Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
5% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Description

We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)

Rankings by area of expertise

The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - PCS Legal Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

20 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PW

Reviews

4.3 /5 437 Reviews
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Rating

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Clients say

What clients say about PCS Legal Limited

Specialist in residential conveyancing, remortgages, lease extensions and related property matters, with strong technical expertise handling complex chains, auction and shared‑ownership transactions. Clients praise efficient, thorough legal work and ability to resolve tricky issues. Valued soft skills include clear, timely communication, patience, professionalism, approachability and calm under pressure; teams are described as supportive, responsive and proactive, explaining jargon in plain English and making stressful moves feel straightforward.

clear communication
professional staff
responsive team
efficient service
helpful guidance
kept updated
friendly team
quick turnaround
great value
attention detail

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

PCS Solicitors

Lease extension and Land registry lodging for converted flats Feel more effort from PCS could have moved things along quicker - 3 years seems very slow to turn things round

A representative from PCS Legal Limited responded to this review

Thank you for taking the time to share your feedback. We note your comments regarding the timescales involved in relation to the lease extension and Land Registry matters. Transactions involving lease extensions, converted flats, and Land Registry applications can often involve a number of external parties and processes which may impact overall timescales. However, we appreciate your feedback regarding your experience. While we are unable to comment on the specific details of your case in a public forum, all feedback is taken seriously and considered as part of our ongoing review of service standards and processes. If you would like your concerns to be formally reviewed, further information regarding our complaints procedure can be found at www.pcslegal.co.uk/complaints. Thank you again for your feedback. Kind regards, PCS Legal

0
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J E T

Verified
Housing & Property

Straightforward conveyance with PCS Legal

From putting the house on the market to exchange of contracts as precisely 5 months. Being able to liaise online as well as by telephone was brilliant.

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Thank you for your 5-star review. We are thrilled to hear Luke provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal

0
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Suzy

Verified

Terrible experience

Lawyers for my house purchase. Advised it was all sorted. A year later when getting some work done I was advised it was not my name on land registry. Emailed PCS legal to ask what was happening. Emails were ignored for months. Raised a complaint, again was ignored. When I finally got a response it was not a good answer. Ended up having to go through the legal ombudsman who managed to get it sorted, get the house finally registered in my name and received a payment from PCS legal to apologise. Terrible service. If PCS legal had initially responded to my complaint and sorted it, I would not have had a problem as everyone is human and mistakes happen. Instead PCS legal ignored me for months and when they did respond tried to blame me for their mistake. Lucking the legal ombudsman sorted it out for me. Would not recommend

A representative from PCS Legal Limited responded to this review

Dear Suzy, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the frustration you experienced and understand how upsetting this situation must have been. At PCS Legal, we strive to provide a high standard of service, and we fully recognise that mistakes can occur. What’s most important to us is how concerns are handled. We can see that correspondence was provided in response to your complaint and that, when you remained dissatisfied, you were advised of your right to escalate the matter to the Legal Ombudsman, which you chose to do. We respect that process and are pleased that the matter was ultimately resolved. We appreciate you acknowledging that errors can happen, and we are sorry that this situation led to a loss of confidence in our service. Feedback such as yours is invaluable and helps us continue to review and improve how we communicate with and support our clients. If anyone reading this would like information on our complaints process, it can be found at www.pcslegal.co.uk/complaints Kind regards, PCS Legal

1
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Craig

Verified
Housing & Property

Good fast service.

Property with lifetime mortgage sold promptly and without any issues.

A representative from PCS Legal Limited responded to this review

Dear Craig, We really appreciate you taking the time to leave your feedback on your recent transaction. It is great to hear that the team provided such an excellent level of service. We will make sure they read your review. Kind regards PCS Legal

0
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M Amin

Verified
Housing & Property

Outstanding Service From Fey Ralph!

Fey genuinely cares about her clients and that’s something rare to find. She cares deeply about their needs, takes every concern seriously, and goes above and beyond to fight battles on their behalf. Throughout what felt like an endless nightmare of bureaucracy with the Land Registry, Fey was the light at the end of the tunnel. She was relentless in her efforts to bring the process to a resolution, handling every obstacle with professionalism, empathy, and determination. I could genuinely sleep 100 times better knowing she was on the case that’s how much trust and reassurance she brings. She was always incredibly fast to respond, providing detailed updates that showed real progress and made me feel informed and cared for at every step. I’ve very rarely met someone as outstanding as her. Fey is truly one of a kind, and I cannot thank her enough for her exceptional service. An incredible woman compassionate, capable, and truly extraordinary at what she does.

A representative from PCS Legal Limited responded to this review

Thank you for your 5-star review. We are thrilled to hear Fey provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal

0
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Other Reviews

Profile image of Jamie Brittain

Jamie Brittain

Housing & Property

Jamie

Always a pleasure dealing with Luke Neale and Tracey in his team. Very professional and dealt with our tricky third parties on multiple occasions. They've helped us for years from first time buyers to remortgaging. Highly recommend!

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Jamie, Thank you for your feedback. We are so pleased to hear that Luke and his team provided such an excellent level of service during your transaction. We will make sure they take the time to read your review. Kind regards, PCS Legal

0
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Lucy Jeffs

Housing & Property

Lucy

I can’t thank Leanne, Holly and Kiera enough for their help with my remortgage and transfer of equity. They were fantastic from start to finish—always quick to respond to emails, extremely knowledgeable, and happy to answer any questions I had. They made what could have been a stressful process feel smooth and straightforward. I would not hesitate to recommend them to others.

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Lucy, We really appreciate you taking the time to leave your feedback on your recent transaction. It is great to hear that Leanne and her team provided such an excellent level of service. We will make sure they read your review. Kind regards, PCS Legal

0
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irfan

Housing & Property

irfan

I am very pleased and satisfied with the whole process of Remortgage of my property. It was fast, took hardly couple of weeks, and very profesional. I received a very good service from whole team specially Jeanette Cook. She kept me in the loop at all the stages, communicated very effeciently. She usually replied to my emails within 24 hrs and always tried her best to sort out the queries. I strongly recommend PCS legal. Thank you very much!

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Irfan, Thank you for taking the time to leave your feedback. We are really pleased to hear Jeanette provided such a great level of service during your transaction. We will make sure they read your review. Kind regards PCS Legal

0
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Milan

Housing & Property

Milan

Outstanding Service: Fey is Truly One of a Kind Fey genuinely cares about her clients and that’s something rare to find. She cares deeply about their needs, takes every concern seriously, and goes above and beyond to fight battles on their behalf. Throughout what felt like an endless nightmare of bureaucracy with the Land Registry, Fey was the light at the end of the tunnel. She was relentless in her efforts to bring the process to a resolution, handling every obstacle with professionalism, empathy, and determination. I could genuinely sleep 100 times better knowing she was on the case that’s how much trust and reassurance she brings. She was always incredibly fast to respond, providing detailed updates that showed real progress and made me feel informed and cared for at every step. I’ve very rarely met someone as outstanding as her. Fey is truly one of a kind, and I cannot thank her enough for her exceptional service. An incredible woman compassionate, capable, and truly extraordinary at what she does.

A representative from PCS Legal Limited responded to this review

Dear Milan, Thank you for taking the time to leave your feedback. We are really pleased to hear Fey provided such a great level of service during your transaction. We will make sure they read your review. Kind regards PCS Legal

0
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Jamie

Housing & Property

Jamie

Shoutout to Luke Neale and his team at Wickford for their great work with our remortgage! We've used PCS Legal twice now, and both have been great experiences!

Legal experts tagged in
this review

PCS Legal Limited

Dear Jamie, Thank you for taking the time to leave your feedback. We are really pleased to hear Luke and his team provided such a great level of service during your transaction. We will make sure they read your review. Kind regards PCS Legal

0
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Reviews

4.4 /5 6895 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about PCS Legal Limited

Specialist in residential conveyancing, remortgages, lease extensions and related property matters, with strong technical expertise handling complex chains, auction and shared‑ownership transactions. Clients praise efficient, thorough legal work and ability to resolve tricky issues. Valued soft skills include clear, timely communication, patience, professionalism, approachability and calm under pressure; teams are described as supportive, responsive and proactive, explaining jargon in plain English and making stressful moves feel straightforward.

clear communication
professional staff
responsive team
efficient service
helpful guidance
kept updated
friendly team
quick turnaround
great value
attention detail

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Sale of property

Selling our property was made so much easier thanks to the fantastic team. A special thank you to Carley, Summer, and Holly for their professionalism, excellent communication, and support every step of the way. We really appreciated all your hard work and would happily recommend your services to others.

0
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Peter

Verified
Housing & Property

Feedback mph team

Positive experience and would use again.

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Peter, Thank you for your feedback. We are so pleased to hear that Molly's team provided such an excellent level of service during your transaction. We will make sure they take the time to read your review. Kind regards, PCS Legal

0
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Nicola-Ann Gordon

Verified
Housing & Property

For Ann Muckle & Mia Raj of PCS

After a long troubled sale that left me with no hope, PCS came through and saved the day... and my purchase property. Thank you ladies for being determined, calm, professional and clear at a time that was really needed. Thanks for sticking with me through all my issues, I'm very, very grateful to you, thank you so very much for helping me to change my life, financially help my mom and finally becoming happy after such a long stressful time, thank you for helping me to find my happiness again. I forgot how to laugh, smile dance and sing and now I do it everyday! :) Best wishes Nicola-Ann xx

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Nicola-Ann, Thank you for your wonderful 5-star review. We are so happy to hear that Ann and Mia were able to provide the support, professionalism, and determination you needed throughout what was clearly a very challenging transaction. Your kind words about the positive impact this has had on your life are truly heart warming, and we know Ann and Mia will be touched to read your feedback. Kind regards, PCS Legal

0
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J Simkins

Verified
Housing & Property

Very patient and understanding

We have used PCS on our first attempt at buying a house and we have had plenty of hiccups on the way. They have been very helpful and patient. We are now on 3rd time lucky and I don't think I would go anywhere else.

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear J Simkins, Thank you for taking the time to leave your feedback. We are really pleased to hear that we have provided such a great level of service during each of your transactions. We look forward to working with you again! Kind regards, PCS Legal

0
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Jason Whitmore

Verified
Housing & Property

Professional

I would like to say Eamon and the team were fantastic from start to finish

A representative from PCS Legal Limited responded to this review

Dear Jason, We really appreciate you taking the time to leave your feedback on your recent transaction. It is great to hear that Eamonn and the team provided such an excellent level of service. We will make sure they read your review. Kind regards, PCS Legal

0
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Other Reviews

Profile image of Keith

Keith

Keith

This firm represented a young couple in our small chain during our recent move!!! Not answering phone calls unless numbers witheld!! Poor response to emails Slow response to enquires in general Lies to how far things were proceeding throughout the whole process It even seemed they deliberately held things up!!! My advice is do your homework read the reviews and find a decent solicitor /conveyancer not these!!!! You have been warned Not cheap and definitely not cheerfull

0
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Aus Lander

Aus

I started the process of buying a property, paid £1,600 for surveys and various fees, got the mortgage deal sorted, and when it came to providing proof of funds to the solicitor, he refused to recognise the savings account I had even though I provided a PDF bank statement, the certificate of interest, and documents clearly showing the dates, the funds used to open the savings account, the maturity date, and the interest paid. The funds were moved within the same bank, under the same name. I even went to the bank, asked the manager for more information, and had additional documents printed about the savings account,but Liam Ridyard still wasn’t satisfied. He started calling me on the phone, shouting and being rude. At that point I also lost my patience and I just said,ok forget it,I quit.

0
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Lois Allette

Lois

Excellent service keep you up to date at all times would use again , explained everything

0
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Annie Thomson

Housing & Property

Annie

Adam and his team were great. Very clear and supportive and took the time to explain anything we were unsure of. Would highly recommend. Thank you!

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Annie, We really appreciate you taking the time to leave your feedback on your recent transaction. It is great to hear that Adam and his team provided such an excellent level of service. We will make sure they read your review. Kind regards, PCS Legal

0
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Ella Shorrock

Housing & Property

Ella

Couldn't of picked a better company to use!

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Ella, Thank you for your feedback! We are so pleased to hear that we provided such an excellent level of service during your transaction. Kind regards, PCS Legal

0
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