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Palmers Law Ltd

4.8 | 21 Reviews 21 Reviews | Crime/ Criminal Defence
471 Total Company Reviews info icon Crime/ Criminal Defence | info icon 471 Total Company Reviews Crime/ Criminal Defence | info icon 471 Total Company Reviews

105 High Street, Rayleigh, Essex, SS6 7QA

Accepting new clients

105 High Street, Rayleigh, Essex, SS6 7QA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 815836

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Palmers Law Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
91%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Palmers Law Ltd are accredited by

Criminal Litigation accreditation awarded to Palmers Law Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Palmers Law Ltd
Family Law accreditation awarded to Palmers Law Ltd
Trading names:
Palmers Solicitors

Description

Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Palmers Law Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Palmers Law Ltd are accredited by

Criminal Litigation accreditation awarded to Palmers Law Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Palmers Law Ltd
Family Law accreditation awarded to Palmers Law Ltd
Trading names:
Palmers Solicitors

Description

Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Palmers Law Ltd

Meet the team of Palmers Law Ltd

Contact & Locations - Palmers Law Ltd

105 High Street, Rayleigh, Essex, SS6 7QA

Reviews

4.8 /5 21 Reviews
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Clients say

What clients say about Palmers Law Ltd

Clients praise the firm for strong expertise across probate, conveyancing, wills, personal injury and employment law, with thorough legal knowledge and effective tactical awareness. Reviewers value clear explanations, practical guidance and successful outcomes. Frequently highlighted soft skills include professionalism, approachability, patience, warmth and genuine care, plus responsiveness, diligence and good communication. Several clients commend the team for keeping matters on track, attention to detail and making complex processes understandable, resulting in high satisfaction and repeat instructions.

professionalism
clear explanations
responsive staff
knowledgeable team
approachable solicitors
timely completion
supportive care
thorough work
trustworthy advice
excellent communication

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Outstanding!

Emma Gray is an outstanding solicitor. Her advice, support and professionalism are excellent. Many thanks for your exceptional help in this matter. I 100% recommend Emma Gray!

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Lee Harrison

Verified
Crime/ Criminal Defence

Palmer’s Solicitor Superb

Mr Sirrell was amazing dealing with our case. Very professional, and to the point, I wouldn’t hesitate to recommend Palmers and Mr Sirrell in the event a solicitor is required.

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Andrews

Verified
Employment

Gave me the confidence to fight my case

Kristie was incredible at explaining every part of the process, every clause, every retort and how each point applied in my circumstances. She gave me the confidence to stand up for my case and really helped me through each step. 100% recommended

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A representative from Palmers Law Ltd responded to this review

Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear Kristie and the team we were able to meet these high standards for you.

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anonymous

Verified

MY EXPERIENCE

- PROFESSIONAL LEGAL CASE LAW KNOWLEDGE EXCELLENT. - TACTICAL AWARENESS EXCELLENT. - COMMUNICATION SKILLS IE KEEPING THE CLIENT INFORMED , WAS BELOW WHAT I HAD EXPECTED.

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A representative from Palmers Law Ltd responded to this review

Hi, Thanks for taking the time to leave a review. It is great to hear that our knowledge of legal case law has supported your most recent matter. Our team work strategically with all of our clients to ensure we provide guidance and support related to their specific needs. However, we are sorry our levels of communication didn't quite meet your expectations this time. We aim to uphold the highest standards of professional care and work hard to keep our clients informed of their ongoing matters. As a firm, we continue to speak with and listen to clients about how we can improve our offering and so if you had any further feedback, we would welcome a call or email to discover how we can deliver a better service in this area.

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Sue & Ken

Verified
Dispute Resolution

Jennifer had empathy for our situation.

I guess many people don't expect to have to use a solicitor unless your buying a property, but unfortunately we found ourselves in a situation where someone was suing us through no fault of our own so we had to defend it, Not knowing where to start we asked Palmers if they could help We were very lucky to have been put in the care of Jennifer and i say care because she really did. We had the best advise at all times and she got over to the others party exactly what we wanted to say but in legal terms. Jennifer would return any e-mails or telephone calls within a few hours so it felt good knowing you could get a reply without worrying about it. I would highly recommend Jennifer as she had much empathy for our situation which made it easy for us to talk to her. This has now been sorted and we can move on thank you Palmers and especially Jennifer Hitchin.

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Other Reviews

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Pyramid

Pyramid

I have used Palmers Solicitors many times over the last couple of years but I was not impressed this time around. Considering the delicate nature of my case, I did not feel my position was heard and that everything became about ££££££

A representative from Palmers Law Ltd responded to this review

Thank you for taking the time to leave a review. Unfortunately, we are unable to identify the matter to which you are referring. At Palmers Solicitors, we hold ourselves to the highest professional standards and aim to ensure that every client receives a service of exceptional quality. We would welcome the opportunity to discuss your experience with you directly so we can better understand your concerns and address them appropriately. Please contact us at enquiries@palmerslaw.co.uk so that we can look into this in more detail.

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benfleetguy32

benfleetguy32

Palmerslaw Solicitors supported me with a very complex and rare case. Throughout the whole process I was given a great deal of support, compassion and guidance. I found Jeremy to be excellent and knowledgable in my complex case. I would highly recommend Palmerslaw.

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A representative from Palmers Law Ltd responded to this review

We really appreciate you taking the time to leave us a comment. It’s fantastic to hear that Jeremy and the team were able to deliver the industry-leading service that we strive to provide at Palmers Solicitors. Please don’t hesitate to get in touch with us if you need any further advice.

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Louise

Louise

I found Palmers Solicitors on the Internet and from the onset of my experience I could not fault the service and professionalism showed by all at Palmers, the communication was exemplary and Mr. Sirrell who represented us was very calming and guided me through the whole difficult situation I was facing. I would recommend Palmers Solicitors to anyone in need of help.

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A representative from Palmers Law Ltd responded to this review

We really appreciate you taking the time to leave us a comment. It’s fantastic to hear that we were able to deliver the industry-leading service that we strive to provide. Please don’t hesitate to get in touch with us if you need any further advice.

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Dee m

Dee

They were professional helpful and friendly service especially Kim Mansfield who helped me with my case im very grateful for her support.

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Reviews

4.6 /5 471 Reviews
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Star rating
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Rating

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Clients say

What clients say about Palmers Law Ltd

Clients praise the firm for strong expertise across probate, conveyancing, wills, personal injury and employment law, with thorough legal knowledge and effective tactical awareness. Reviewers value clear explanations, practical guidance and successful outcomes. Frequently highlighted soft skills include professionalism, approachability, patience, warmth and genuine care, plus responsiveness, diligence and good communication. Several clients commend the team for keeping matters on track, attention to detail and making complex processes understandable, resulting in high satisfaction and repeat instructions.

professionalism
clear explanations
responsive staff
knowledgeable team
approachable solicitors
timely completion
supportive care
thorough work
trustworthy advice
excellent communication

ReviewSolicitors Review List

Profile image of Jemma Redpath

Jemma Redpath

Verified
Housing & Property

James Foley-Bronze was excellent

James picked up my case from his predecessor, so came into a case in progress. He has been fantastic since day 1 and I cannot recommend him enough.

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Anonymous

Verified

Outstanding!

Emma Gray is an outstanding solicitor. Her advice, support and professionalism are excellent. Many thanks for your exceptional help in this matter. I 100% recommend Emma Gray!

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David Powell

Wills, Trusts & Probate

Probate and Conveyance

I have been extremely happy with the service I have received through Lee and his team at Palmers Law in both obtaining probate on my late mothers estate along with the Conveyancing on the sale of her house.

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Lee Harrison

Verified
Crime/ Criminal Defence

Palmer’s Solicitor Superb

Mr Sirrell was amazing dealing with our case. Very professional, and to the point, I wouldn’t hesitate to recommend Palmers and Mr Sirrell in the event a solicitor is required.

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Rachel Poole

Verified
Personal Injury

Personal injury- success and belief - Thankyou

My experience pre Jenifer & Palmers was 3 years of pain juggling, navigating and utter denial from the other side, so I feel personally incredibly fortunate to have had my solicitor- Jenifer supporting me through my personal injury claim. While I appreciate this is her profession, I never once felt like Just a client (ok maybe first visit ) - her experience expertise and level of care truly exceeded my expectations. Bringing not only professionalism, but a warmth and even moments of laughter when most needed. She believed in me from the very beginning and guided me with professionalism, clarity, and I felt genuine care throughout. At times the process felt overwhelming, but she always reassured me and kept everything on track. Consulted but given time to process like an invisible guiding hand, decisions made together What made the biggest difference was her personal approach — she was always approachable, supportive, and took the time to explain things in a way I could fully understand. Thanks to her, I have been able to bring a very difficult chapter to a close, with a success outcome and I will always be grateful. I would highly recommend her to anyone looking for a solicitor who truly cares- Jenifer Hitchen - trusting someone to have your corner is exactly what she did , and i will be eternally grateful. With Heart felt thanks Rachel

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A representative from Palmers Law Ltd responded to this review

Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear that Jennifer was able to meet these high standards for you. We appreciate you taking the time to let us know how we did!

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Other Reviews

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Adam

Adam

Excellent service and communication

Hi Adam, We're incredibly pleased to hear that you had a great experience with Palmers Solicitors! Please don't hesitate to get in touch with us if you need any further advice.

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mark daniels

mark

Terrible Law Firm, been dealing with our simple case for months and months. No communication, never contacts us unless prompted and complained against. Case handlers leave without informing you, cases don't get handed over. Avoid this firm for probate and will execution, at all costs. (which I am sure will be sizable once they send us the bill, for their terrible service)

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James Denmark

Housing & Property

James

Palmers Law is great, the solicitor who helped me Kay was amazing. The due diligence, liaising relevant parties, reviewing, rectifying, corrections and implementation of clauses for lease arrangements the actions were second to none. Thank you Kay! A brilliant asset to Palmers Law.

Legal experts tagged in
this review

Hi James, It's great to hear that you had a positive experience with Kay and our team! We will be sure to pass on your kind words to her. We always strive to provide the best service, and we're glad to hear that Kay and the team were able to meet these high standards for you. Please let us know if we can help you again in the future.

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Thomas Hamblin

Thomas

Avoid This Firm Almost six months into a no-chain sale and we are no closer to completion. What should have been a straightforward transaction has turned into months of unnecessary delay, poor communication, and a complete lack of urgency. The bar for conveyancing competence is not particularly high, yet Palmers Law and Kay Hales in particular have somehow managed to fall well below it.

A representative from Palmers Law Ltd responded to this review

Thank you for taking the time to leave a review. We have carefully checked our records and are unable to find any record of you as a client of Palmers Solicitors. We are committed to maintaining the highest standards of professionalism and client care and take all feedback seriously.

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Samantha K

Samantha

AWFUL EXPERIENCE trying to sell my flat. If I could have given zero I would have. I instructed Palmer's solicitors in the first week in March, my property sale completed in mid September. While this in some cases is not abnormal, my buyer had no chain and in the May my purchase had failed through and therefore I had no chain as the sale was still to go ahead. So this timeline felt obscenely long. They made errors on documents where the information had been sent to them weeks of not months prior. Trying to get a response via phone or e mail is impossible (they seem to constantly be on annual leave with no one covering) and when you do get through via the phone they don't have a clue what's happening and always say 'i will chase that up' for literally weeks on the same topic. I actually ended up calling my buyer and his solicitors to see what the hold up was on something Palmer's stated they had sent, they had in fact not received this document. This was an unnecessarily painful experience for what should have been a simple sale yet they seem to take on so many clients they can't handle them. If you're happy for your sale or purchase to go at a glacial pace then you've found your people because lord knows they don't do anything fast, or even a normal speed, in my experience. Avoid this and go with literally any other firm, literally ANYONE would be better than these so called professionals.

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